By far the worst whataburger I've been to and I'm a loyal die hard who has been visiting for 30+ years.
First off, after meeting and speaking with the "manager" Joel I totally understand why this store has so many issues. I personally watched him get cussed out by a customer after he rudely tried to speak to them and she let him know that was not okay this time or any other. After which he put his tail between his legs and acted as one would expect (had a temper tantrum like a 2 yr old) This store was run so badly, even the employees thought it was a joke of a store.
Where to begin, I had to visit this particular store 3 times before ever even getting food From sorry sir we served our last customer at 10........ what? Are you serious, I'm looking at an iPhone that clearly still says 10 but he acts they been closed for hours and I was crazy to think you could get food at 10pm. Nevermind the big sign on the store that says open 24 hours and serving breakfast from 11pm. Huh? How can you serve breakfast at 11pm yet close at 10pm, how can you be 24 hours and close at all.
Second visit, 9:15pm I call ahead to make sure they're open...... yes sir we're open until 10pm.
(Again sign says 24 hours but a nice young lady informed me due to no employees they had to close early)
Makes sense, again I've met and spoke with Joel so can clearly see how no employees would want to work here and how making a schedule could be light years ahead of Joel's abilities.
Finally, trip 3. the seas parted and the skies opened up and holy cow at 1pm on a Monday you can in fact order food from whataburger Miramar beach.
Will wonders never cease......
Well that didn't last long, after days of anticipation and build up I didn't even eat all of my #1 meal.
Burger, plain and dry with no cheese but yet somehow way too complicated for Joel and his team
Fries, why yes I love cold fries direct from the drive thru window that just screams superior food to me. NOT!!!!
The Dr Pepper was phenomenal, unfortunately I credit the great DP to the folks at Dr Pepper for having such a superior product that not even these guys could screw it up and that is saying a lot for this store.
Overall 2 thumbs down, negative star if it would allow it and really just huge waste of a good location.
If I could give some advice to anyone in the Miramar area it would be to drive down the road a little further to Niceville as it's like the other 99.5% of stores and has a great staff, good manager, wonderful food and doesn't take half hour + to get food from the drive thru
They redeemed the whataburger brand now if Joel could just go back to whatever he did prior hopefully someone new can right this ship cause it needs it BAD!!!!!!
Corporate should probably offer some assistance here, blind leading the blind at the moment and everyone is getting on a sinking ship.
Now can someone pass the whataburger ketchup read more