I realize we're in hurricane evac mode here in Destin, but if you're going to be open...don't be rude. The female running the drive thru apparently didn't realize her mic was still on & we heard her entire conversation & heard her *sigh* when we asked to give us a minute. Then the person who took our $ barely opened the window, took our money & the same when she gave her change my husband said "thank you" and she totally ignored him and shut the window. RUDE! The only person that took the time to act decent what is the guy that gave our food out the window. The food was ok. Biscuits were a little hard. The mcD's back home have much better biscuits. read more

If you want to get sick while you're here then definitely stop at this McDonald's. It is nasty dirty. The staff is rude and the food is less than par. The soft serve ice cream has never worked in years yet. They always say it just broke that day. I was in the play area with my grandchildren for over an hour and not one staff came in to clean the tables, the floors or empty the overflowing trash cans. I wrote a review on the McDonald's website and of course never even heard from anyone. Very poor customer service. read more

Everyone that in employed here hates their life and can't get a simple order right if you want to absolutely ruin ur morning/day come here!! These people are rude, stupid and disrespectful. I get it's a McDonald's but the way these employees speak to customers is outrageous! Get a grip people u picked the job if u don't like it go do anything else! P.s they forgot my large French fries read more

Don't come if you want hot fudge they never have it I can tell it a chocolate from a bottle read more

McDonald's - Fast Food Near Me - Destin, Florida

If I could give zero stars, I would. This McDonald's is a complete embarrassment to the brand. The service was nonexistent -- not slow, not understaffed -- nonexistent. Employees were standing around whispering to each other like unsupervised children while the restaurant was in total disarray. They were out of basic items across the board. No sauces, no ice, machines down, and somehow still couldn't get a simple order right. And don't even get me started on the so-called "napkins" -- they handed me bathroom paper towels. Yes, actual rough, brown, dispenser-style paper towels from the restroom, as if I'm supposed to eat a burger with sandpaper. The place felt like it was being run by people who just didn't care -- no urgency, no professionalism, no respect for customers. If management exists at this location, they should be ashamed. I've had better service in a gas station at 2 a.m. than I did here. Avoid this location like the plague unless you enjoy chaos, disappointment, and wiping your mouth with what belongs in a janitor's closet. read more

This place is AWFUL. I'd give it 0 stars if I could. Almost nobody speaks English and everyone working there is incredibly rude. No customer service whatsoever! I needed grape jelly and the crew working behind the counter just stood there and stared at me like I had a third eye and didn't bother to ask once if I needed something. A worker just so happened to come in to start their shift so I asked for the jelly to which the employee didn't bother to say anything to me, just grabbed it and gave it to me. Sounds like this place needs new management! read more

3 times this week I've ordered multiple meals with multiple deliveries and all orders included 10, and 6 piece nuggets. NoT once has the order come with sauces, or straws. Do better. read more

Waited in drive thru for nearly 15 minutes just to get a griddle cake, egg McMuffin and milk. Employees very sketchy. Guy that gave me food didn't utter one word, smile or anything. Not the level of service I would have expected. read more

1 out of 5 stars Absolutely Terrible Experience I don't even know where to begin with how bad this McDonald's visit was. The service was beyond unprofessional -- I waited 45 minutes for a basic order, and when I finally got my food, it was stone cold like it had been sitting out the entire time. No apology, no explanation. Even worse, the workers were yelling, laughing, and playing around in the kitchen the whole time. You could literally hear them shouting and goofing off while customers were waiting and the line was backing up. It felt more like a high school cafeteria than a professional fast food restaurant. I wasn't expecting fine dining, but I was expecting something edible and at least halfway decent service. This location clearly has no management or accountability. If I could give zero stars, I would. TO ADD THIS THIS WHY ARE THE EMPLOYEES SAGGING WITH THEIR CRACK OUT? THEY FORGOT ALL MY FRIES ON MY ORDER! Avoid this place unless you're craving disappointment. read more

Worker or manager at the front was extremely rude to a group of hispanics in front of me. They refused to take their order themselves and just kept pointing and yelling 'kiosk', even when they didn't understand. They walked out after a couple minutes of being pointed the other direction. They could've had more manners and simply shown them to the kiosk if they didn't have anyone hired to understand Spanish. Food was completely cold, bread was stale, no salt on fries, and somehow the soda was completely flat, as if left out for a day or so. read more

Terrible service. Breakfast didn't have coffee or even orange juice. Service took for ever. And the employee needed to call a manager cause she literally didn't know how to count change. I mean literally. read more

Can we even give it a 0? Literally the worst customer service. They forced you to order at the kiosk, questioned me when I said we were missing two of our drinks and in no way would help us with one of the happy meal toys when there was no one in line or at the drive through. The one girl in that seemed to be in charge was so incredibly rude. read more

this was possibly the worst customer service that I have ever experienced. I have worked in fast food and have never ever encountered or treated anyone this rudely. We sat at the line asking to order for about five minutes before just pulling forward where they did not have our order written. Why have two lanes open if you aren't going to use them? please only go here if you have a high patience level. read more

Worst experience who ever was working on the 4th of july night shift should be held accountable they were laughing and goofing off in the kitchen while my order was sitting there. read more

Food was old like it had been sitting for hours. employees are rude. Do not eat here. Save your time and money.

1 out of 5 stars they take so long to give me my food and all they do is laugh in the back the whole place is a mess there's also trash everywhere read more

The McFlurry was bussin fr 10 outa 10 must try again. Customer service was stinky! Respectfully.

We stopped in here to get a quick chicken nugget and a Diet Coke for my wife and a chicken nugget for my daughter because I like McDonald's the line was pretty long the food was not good it's McDonald's read more

I had a typical McDonalds experience. We went through the drive thru. Our orders were correct. Our food was decent. The employees were kind enough. Overall, it was you'd expect from a McD! read more

McDonald's - a palm tree in front of a mcdonald's sign - Fast Food Near Me - Destin, Florida

Our food was not correct....we didn't get straws or dipping sauce, when asked when the McFlurry was only 1/2 full he said "it was full when i handed it to you" like dude no i did not sit in the line as eat 1/2 of it first....so i guess he knew and threw in two burgers....he wouldn't even open the window once he handed us our food....very disappointed read more

The breakfast food was good but the mocha and caramel frappes weren't blended very well. read more

McDonald's - Mocha Frappe - Fast Food Near Me - Destin, Florida

Honestly I've been here plenty of times and I was never that impressed it's MCDonalds what do you really expect. Well Shawn blew away my expectations. He was kind, professional, and proficient. He deserves a raise! read more

Worst food I've ever had from any McDonalds location. None of my family touched their food after tasting one bite. Would not recommend to anyone. Ac not working, restaurant was humid with flies flying everywhere. read more

If I could leave a negative star review I would possibly the worst drive thru service ever, the guy couldn't under my order then sounded like he was annoyed over how much we ordered and how long it took I tried to explain at the ordering menu that he had messed up on part of my order and still argued that it was fine I pulled up to the window and asked how many drinks I had and this MF had the audacity to say "a lot" took a lot not to say anything at all decided to get a refund and not take any of the food. The whole place needs training when it comes to customer service. If you don't like your job fine something else you WORK IN CUSTOMER SERVICE. I will be driving down the road for worse food with better service. read more

Drive-Thru: 22 minute wait 2 cars in front of us in the drive-thru Ordered at 8:06pm Didn't get our food until 8:28pm. No apology for the wait. Opened the bag, they put a cheese burger inside of our "Fish-O-Fila" box. read more

To start, to get to this place is impossible. No one told us there was construction blocking the entrance! We had to circle back to sneak in. By the time we got there, breakfast was over!! My kids were heart broken. And they had no sweats available to order. My lil boy loves his M&M McFlurry and he couldn't get it!! I had to deal with my husbands nasty attitude due to the lack of hot cakes. He had to settle for a filet o fish. ( he pulled over to a gas station about 4 min after and was very very sick) my kids are traumatized from this and we will never eat McDonald's again. read more

What a disappointment to place and pay for an order to be told after the fact, there was no soft drinks available in the drink machine. This location was across the road from where we where vacationing and convenient was the only positive aspect. Be sure to ask about available beverages before ordering as a refund will not be issued. read more

Had I not ordered the same meal At the Fort Walton McDonald's the other day, I wouldn't know how subpar this McDonalds here in Miramar is. I ordered two chicken wraps with no ranch one came with ranch one didn't. That was probably a 2 1/2 inch long single piece of grilled chicken by not even two finger widths compared to the Fort Walton McDonald's which was almost half of the chicken breast. My fries were cold as if they've been sitting there when I brought the wrap with the ranch back up the kind young man apologized but then they forgot to make it AND Forgot about my new fries. They initially forgot my guacamole and pico I ordered on the side so I had to make three trips up to the counter. No one was even in the place at the time so it wasn't like they were busy. I would've Brought the pathetic wrap back up there but it would've been my fourth time going back up read more

After visiting the drive thru at the McDonald's in Destin, I was extremely disappointed that they DO NOT CARRY sugar free French vanilla iced coffee. I then decided to CALL the next closest McDonalds (which would be Miramar Beach) to see if they carry the sugar free iced coffee. After several attempts of calling and calling NO ONE EVER ANSWERED THE PHONE!!!! If you can't answer your phone, you're definitely not getting my business! read more

Had to order from the kiosk, which doesn't give you a receipt. Then we waited at the counter to get cups and three employees turned to look at us, no one asked if we needed help. The manager is yelling at the employees the whole time. Watched a man stand at the counter for 15 minutes before someone finally came to help him after the kiosk closed. Needless to say if you want to be left to do everything by yourself and be completely ignored this is the place otherwise stay clear of this McDonald's. read more

This McDonalds used to be my favorite and I would go out of my way to go there. However, my experience today was the worst I have ever had: The overall restaurant was dirty, looked like they had been wearing the clothes for days. All I wanted was to order a coffee to go. The person who took my order acted as if I was interrupting. Cold and unfriendly, she took my order "a senior coffee to go with one sugar on the side" and handed me a slip. . . No 147. Then she took the garbage out and proceeded to serve food. However, it was not in her plan to get me the coffee, I had to wait. I finally got a call and had to leave, $1.07 in the hole. I will never go back there, never. P.S. I don't write reviews, but I did this time. read more

Absolutely embarrassing level of service, even for McDonalds. The person taking our order got it wrong in the drive through line. When I corrected the order, the person refused to make the correction until we got to the drive through window. Once we got to the window, they got the order wrong again and made us pull up for at least 10 minutes to wait for our missing food. After waiting over 10 minutes for our food (after window 2) I had to go in the store to remind them that we still existed. Once I went in, the person tried to hand me food that wasn't even my order and said they were sorry. Worst fast food restaurant location I have ever been to and I would highly recommend going anywhere else in Destin. McDonalds corporation should revoke this owner's franchise to be completely honest. read more

Probably the worst McDonalds I've eaten. The fries were so soggy and full of grease you couldn't even eat them. The chicken nuggets were burned on the outside and rubbery on the inside. I also ordered all large drinks and they gave me all medium drinks. Definitely was not worth the money or drive. read more

We pay good money for their lattes and more often than not they suck. It's a bit of a hike to go back up there, besides that we have complained and it seems to go on deaf ears. Well hear this McDonalds we will not be back, we aren't tourist here we actually live here. So in the future we will be buying our lattes from Starbucks, they seem to care more about what their customers think! read more

Not good burgers. Asked for medium rare and it wasn't medium rare. I will no longer be eating burgers from this restaurant because they are not good enough. Fries are good here though. read more

Terrible food. Terrible food quality. Without a doubt this is th worst place for anyone to eat. No doubt disgusting.

If I could give less than a star I would. We waited in line for over 35 minutes to order & service was extremely slow. We couldn't even hear the guy over speaker as we were ordering. This has to be one of the worst McDonalds ever!!! read more

The floors are despicable and low quality. The food there is obviously made for money and probably frozen meat. If you want a burger don't go here go to like Wendy's of Tops and chicken nuggets go to Chick-fil-a. This restaurant is overrated I would not recommend going here and if you do good luck! read more

This is not a review of the food, but instead the service. From the lady that took our order today to the lady that was cleaning the tables and asking if we needed anything we received excellent service and attention. My daughter wanted a different Happy Meal toy and she got it for her. My daughter then dropped two of her chicken nuggets on the floor and she got her replacements immediately. We are locals and we will be back.. read more

As far as this chain goes, one of the worst units I've ever visited. COLD fries - when I asked for the manager, she said they were very busy and that was her excuse. She didn't even act like she cared. After staring at her for a minute, she agreed to replace them. And it took fifteen minutes to get a replacement.....I had to ask TWICE. If you're the unit owner reading this, you've done a poor job in staffing and training. And if you're the manager, you should be ashamed. I'd avoid this place like the plague unless I was willing to put up with POOR service and not up to standard food. NOT recommended. read more