What can I say? I love Whataburger and this was the pretty standard experience, which is always good. The wait was a bit long as I ordered online and still had to wait a while after getting there, but they were VERY busy and I imagine they were one of the only places open late on a Tuesday night. We noticed a lot of the local restaurants were closed on Tuesdays. Food was delicious as expected. Service was very good as well. read more

Disappointing Curbside Experience - Not Worth the Wait I placed a curbside order at 8:13 PM and didn't leave until 8:56 PM--a 43-minute wait for a to-go meal. I even called the store at 8:45 and was told my food would be brought out. It wasn't. Another customer who arrived after me got their food first. Only then did a staff member ask if I was still waiting and finally brought my order. Turns out my food had been sitting under the heat lamp the entire time. The Dr Pepper Blackberry Shake had to be remade on the spot because it was no longer presentable (on the plus side, my wife loved the shake). Unfortunately, the rest was a mess: Cold burgers Terrible fries (I had to reheat them in my air fryer) One burger was supposed to have everything except mustard, but came completely plain A manager (I believe named Dan) spoke with me but said there was nothing they could do about a refund because it was an online order. I spent $44 for what was supposed to be a quick meal. For that price and time, I could've sat down at Applebee's, ordered three full-size burgers with drinks and fries, tipped 20%, and still spent less money for better service and food. Chili's and BWW offer similar deals. Really disappointed this time. Hopefully they can improve the curbside process, because this was not Whataburger's best. At least, I hope it's not. read more

Stopped in for breakfast at Whataburger with my son-in-law and daughter-in-law. I've been to a few locations throughout my travels, and this visit was just as solid as the others. The food was great--fresh, hot, and exactly what you want from a fast-food breakfast. Service was quick, and the restaurant was clean, which is always a plus. I mean, what more can you ask for from a fast-food place? If you're looking for a reliable and satisfying meal on the go, Whataburger delivers every time. read more

Whataburger - Bacon, egg, and cheese with a jalapeño cheddar biscuit. - Burgers Near Me - Roswell, New Mexico

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We choose Whataburger for the good tea and the spicy ketchup. They only gave us 2 spicy ketchups for 4 meals and the tea was so murky it could have been mud water. For the price I am paying, I should be getting better than this. I wish I could say this is a rare occurrence but I live in Roswell and this happens all the time. It's embarrassing read more

Whataburger - This is supposed to be a kids grilled cheese....there is such little cheese that it is basically toast. - Burgers Near Me - Roswell, New Mexico

I'm from the PNW, so have always considered Whataburger a treat when in vicinity. Have been to three locations total. Arizona, Oklahoma, and now here. Food was still great. Absolutely terrible experience with customer wait time and prioritization at 10pm at night. Dropped in for a single hamburger order. Placed order at counter at 22:11. Second person in line inside. Maybe one or two other orders inside waiting, having already ordered. Drive-thru was, as expected long, so decided to come in. Did not receive food until 22:36 (25 minutes) after having to ask for it to be prioritized multiple times. People kept coming in, so was getting busy. There was a heating cabinet that they were filling orders with that they kept filling up with no one claiming anything in it. Presumably, and based off what they were saying, someone somewhere had put in a big order. I get that. That's chill. But my expectation is that, as someone who is there, present in the moment, in-person at the restaurant, ordering at the counter, I am not having to be a Karen to fight my way to get a single hamburger after 25 minutes at 10 o'clock at night. (Can confidently say I would've been waiting closer to 45 had I not been "that guy.") IMO, need to evaluate how you prioritize orders from your three sources (mobile, counter, drive-thru), with an increased emphasis on dining room clientele. read more

The manager was super rude and looked like she didn't even want to be there. This establishment should rethink who they put in charge! Sorry attitude! I asked for ketchup multiple times in the beginning of my order and she still forgot. Then when I asked her again when she came out she told me to go all the way around instead of going back in and getting it. read more

Ordered a honey bbq chicken sandwich with bacon. Out all the sauce in one little spot and the bacon barely covered one chicken strip. It was cold and the fries were old and cold. This is why I never go to whataburger. Daughter wanted it so gave it another go. Most overrated joint and will never go to again. Trash food. read more

I've eaten Whataburger my whole life. This is by far the worst one I've ever been to. Fries were not hot and the patty on my junior burger was literally ice cold to the touch as though it was taken out of the fridge and slapped on some bread along with some very under-ripe tomatoes. I took the burger back in and while I waited for them to remake it I noticed there were no less than 30 large orders of fries just sitting there waiting to be put in sacks. No way those were going to be hot. I do not recommend this Whataburger. read more

One of the Worst Dining Experiences I've Ever Had From the moment I stepped into the restaurant, I knew I was in for a rough experience. The first thing that hit me was the overwhelmingly unpleasant smell--it was genuinely disgusting, like a mix of old grease, something rotting, and cleaning chemicals that didn't quite mask the foul odor. It was enough to make me second-guess staying, but I decided to give it a chance. Ordering went smoothly enough, and the person at the counter was reasonably polite, though not particularly friendly or enthusiastic. That was probably the high point of the visit. When I got my drink, I noticed there was no ice and absolutely no carbonation in the soda. It tasted flat and warm, like it had been sitting out for hours. Not exactly refreshing. I was then told there would be a wait for the buffalo wings, which ended up being over 30 minutes. During that time, I looked around the dining area and was honestly disturbed by what I saw--flies were everywhere. Some were buzzing around, while others were dead on the window sills and even on a few tables. It made me wonder about the kitchen conditions. When my food finally arrived, it was cold. Not just slightly warm--cold. My fries were limp, and instead of buffalo wings, I was given barbecue. I could've dealt with the mix-up if the wings had at least been decent, but they were dry and barely coated. I'm not exaggerating when I say there were maybe three teaspoons of sauce across six wings. They were bland, sticky, and underwhelming. I politely brought the issue to the staff's attention, only to be met with open hostility. One employee actually called me a "jackass" and told me to "sit down and deal with it." I was shocked. I've never been treated so rudely in a place of business. Still trying to salvage something from the visit, I asked if I could get a chocolate milkshake, only to be told they were out of both chocolate and milk. At that point, I just gave up. To say this was a terrible experience would be putting it mildly. The food was cold and incorrect, the environment was unhygienic, the service was aggressively rude, and they didn't even have basic items in stock. I wouldn't recommend this place to anyone under any circumstances. Avoid it at all costs. read more

Disgusting never come here again. Food was horrible and cold fries from 8 hours ago. Onion rings drenched in oil. The only thing good was the milk shake . Dog food gross. Service crappie and not saying hi to guest . Ambiance not good lobby full of flies . Don't recommend. read more

Whataburger - Burgers Near Me - Roswell, New Mexico

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This was my first time having Whataburger in my life but I heard it's a popular fast food joint. We came here for breakfast and had it on the road to our next destination. The line was a little bit longer since I wouldn't think anyone want to eat a burger for breakfast. It took us about 15 minutes to get our order ready and we had to wait on the side while they were making it. The thing is some of our fries were super hot and the other fries were cold as a cucumber. This was so inconsistent and it was all in the same order. That was a little bit sad. The burger itself didn't taste as good as other fast food places. I would even say Mc Donald's for sure has this place beat. The bread itself wasn't warm and didn't taste good to me and overall it was not a pleasing first time for me. One thing that I did like was their spicy ketchup. read more

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Really dirty, rude lady named Cathy who was very rude and rushing everyone, good food but got our order wrong, horrible bathrooms, and dirty counters. read more

The Whataburger in Roswell, New Mexico is one of the worst I've ever been to 25 minutes in the drive line with nobody behind me this Whataburger is notorious for being late food never to order the lazy degenerate that's what happens when you hire warm bodies. I for Whataburger for two years in Texas. There are time limits for everything on the menu. They seriously need to get it together. read more

We ordered ahead online. Still not ready when we arrived. The line for drive thru was too long. We parked in pickup zone but instructions weren't clear as how to contact the store or get service. Went inside. Sixth person in line. Store was packed. Only empty tables were dirty. Trash can by front door overflowing. Staff was friendly but seemed as confused as everyone else. Food was good. Fries were cold. read more

Our cracked out waitress drooled on our food as she was setting it down. then proceeded to ask us for "ball o' crystal meth?"(drugs) and when we said no she didn't serve us our food. read more

The food was good and the employees were kind, but they messed up a lot of my order. Just for future reference check your food. They might forget something in it. Like cheese or a side l. (This is not the first time) So just saying it's good and tastes fine just kinda disappointing to mess up your exact order read more

My husband and I went to the Roswell, NM Whataburger restaurant. Before getting our order, we ran to the restroom. DEAD FLIES, DEAD FLIES EVERYWHERE; on the windowsills, on the floor in the hall, all over the restrooms floor, all around the entrance. GROSS! Every time to took a bite of my hamburger, my thoughts kept going to the DEAD FLIES and wondering where else in the building there were DEAD FLIES! We can't go back. read more

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So unfortunately I had to give Whataburger a bad review. It's for two reasons. 1) extremely dirty restaurant. Amazing that people don't get sick from the filth in this restaurant. 2) bad food. The burger is rubbery. Not fresh tasting at all. The bun is stale. The fries are cold and soggy. Not exactly a ringing endorsement for a burger joint. But here is the funny part. I'm not from Whataburger country. But in talking to those who for some God forsaken reason like this garbage, after describing the filth and crappy food, they say, that it's normal for Whataburger restaurants. Not sure what's wrong with these people. Apparently they have extremely low expectations. Don't go here or any Whataburger. McDonalds which is it that good, is much better. So is Wendy's. Bk. Etc. pretty much everyone is better. read more

What a welcoming sight!! We were looking for a place to eat lunch so when my wife and I spotted this Whataburger our friends immediately pulled over. I thought that Whataburger was a fast food chain only found in Texas so when we ran across this one in Roswell, New Mexico we were ecstatic!! Our good friends had never heard of this chain so they were looking forward to trying their food. The dining area was not open so we could not eat inside. Only the drive thru was open, but we had an RV so we could not use that option. We ordered our food, and took them to the vehicle to eat. The Patty Melts are Yummytastic!! The BEST Patty Melts are made by Whataburger!! I'm not so crazy about their other food. Grill Cheese sandwich is very ordinary. Burgers are alright, but not one of my favorite fast food burgers. So happy to have found this Whataburger in Roswell, New Mexico!! Terrific place! read more

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Dining room Is beyond filthy. Trash and are overflowing. Good on floor and on tables. Come on, Whataburger! read more

Absolutely the worst service I've ever had in a restaurant. End of a long day and just wanted to try whataburger but the first time. The girl that served me was beyond rude. I had to sit in my car and wait for a long time. When it came time to pay I turned to find the girl at the window giving me one of the dirtiest looks I've gotten in a long time. When she gave me ketchup she dimped into my hands and then some fell in the ground. After that happened she just turned around and walked away. Thats the last time i go to whatabuger. Not to mention the food was cold dr read more

In my opinion Whataburger is the best fast food hamburger there is. This location has great food and service. Whataburger never disappoints.

Tasty burger! I added Mayo! Fries were good, too! Service was a bit awkward as an employee was clocking in at the register and started talking to the employee taking our order about her leaving work early the previous week. So that put our sever in a foul mood. Probably should discuss work issues away from the front and in a more professional manner. Other than that, I enjoyed my food! read more

Well if your looking for fast food definitely not the place to go went at 2:30 on a Sunday and took about 45 min to get my order. The only reason i gave a 2 star because the food was ok Not as hot and fresh that you would thank taking 45 min to receive the order read more

We travel through Roswell often and we knew better to stop at this Whataaburger, because we haven't had a good meal there in a long time. We were optimistic today, because how do you mess up breakfast? We ordered biscuits w sausage and egg, and they gave us a free iced coffee! First off the coffee was so bitter! The biscuits were buns and were burnt the sausage was even more burnt. We threw it away at the next stop. read more

Was on a road trip when we stopped to try breakfast at a burger joint. It turned out to be great. Super fresh and hot. Definitely a little surprised and not disappointed. read more

Whataburger - Burgers Near Me - Roswell, New Mexico

We love our hometown Whataburger so we stopped here on our way through. The staff seem frustrated and impatient. We waited about 5 minutes for our food. We checked our order before we left because two people had already brought the wrong burgers back. One of the burgers was not correct and we waited a couple of minutes for them to fix it. The fries and onion rings were hot and fresh. The burgers were cold. The cheese did not melt on the burgers. So disappointed. This is the second bad experience we have had here. (Last year it took over 45 minutes to get our order but at least it was warm.) read more

They don't deserve a star either. I ordered a taquito meal. Literally was a salt block. You couldn't taste any other ingredient but salt.

Worst service I have ever seen in my life. Did not get a single thing right on our order.

Whataburger is a regional chain that makes delicious, huge burgers. We both had the GREEN CHILE DOUBLE, which was amazing and something I will definitely get again at the next opportunity. The fries are forgettable, but the choice of spicy or fancy ketchup is interesting. Overall, this experience has won me over to the Whataburger brand. Excellent burgers fast! read more

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Traveling through, making a bit out of the way trip to hit Whataburger since they don't exist in our state. Especially went inside to make sure they get the order right! First, hard to ignore the buzzing flies around. Second, we ordered and found out 10min down the road that part of order was missing and they asked us to come back. So 10min away, 10min to come back and another 10min to get back where we called from is loss of 30min!!! During the call this was the only solution which doesn't address loss of time, frustration and waiting 1/2h to eat cold food! And no offer of a coupon or reimbursement they can mail or text to me!!! Super frustrated, will never return. read more

Sadly, this Whataburger location continues to decline when it comes to customer service. Went to the restaurant and was told it would be a 30 minute wait for food. There were less than a handful of people inside and no one in the drive thru. When I asked why such a long wait, I was told because they were behind on their online orders. So I left and went elsewhere. I don't see how it's okay to make customers in store wait that long because you're either understaffed or not doing your job. Poor management. read more

Filthy. All i have to say. I'm sort of that scared to eat it after i tried to find a clean place to sit. Thing is. The place is empty. Why why is it soooo dirty. We've been traveling 12 hrs and we're tired so maybe I'm cranky. But ewwwwwww. Garbage and dirt on floors and crushed ketchup and food stuffed between walls and chairs. Ketchup under tables (i accidentally put my hand in to two ketchup sticklike goo under table) I gave it two stars because the food was ok but it makes me wonder seriously what the back looks like where the foods prepared. Yanno? Care about the front a little. It reflects everything about the food you eat. I even told a manager about the ketchup nasty booth he was leaving to go home. He said oh ya i know. They will clean it tonight. How about as a manager you make sure it's clean when first seen? read more

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I never leave Yelp reviews unless it is more than above a 5 star review or to issue a warning to others. This is the latter. There was one gentleman in front of me, and not a large wait at the drive through. I ordered two whattaburgers at 11:10. I had to pick up my grandmother at 12. By 11:40, I still didn't receive my order and had to leave. They could not give me even an estimate when it would be ready. $16 was not wasted, as now I know not to go to Whattaburger. This is not fast food and I never even got to know if it was good food. read more

I went to Whataburger on a Sunday. It's a good thing I got there early as it became very busy after I ordered my food. I had the green chili burger combo and it was fantastic. The burger was very fresh and delicious. My only complaint is that the restaurant was very cold. While it was warm outside, mid 80's, there was no reason to keep the dining area that cold. Others around me were complaining too. But besides that, the food was excellent and the service was good. read more

I planned a lunch stop during a recent road trip in Roswell specifically to eat at Whataburger. I don't live near one and was so excited because I grew up in the hometown of Whataburger and miss it. I was so disappointed. From the time I got to the pick up window and was asked to pull up to front of the building it took 24 minutes to get my order. I watched as car after car was asked to pull up, then received their order and left while I was still waiting. When my kids and I finally got our food it was cold. The fries were rubbery. But my favorite was my Whataburger jr. It was made with one small bun and one big bun. read more

Whataburger - One small bun. One big bun. - Burgers Near Me - Roswell, New Mexico

Literally best service ever with the drive thru staff! Waited 1+ hours with Pizza Hut delivery, call the store and was told they couldn't deliver our pizza, but will change to carry out if we want. Got a refund from Pizza Hut and went straight for Whataburger! Giant burgers and fries (hot!) Very satisfied with this establishment! Will definitely recommend people to come to this place! Need more Whataburgers!!!!! read more

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I don't see what all the fuss is about. Went there with a family of six. Kids had a grilled cheese and chicken strips. DIL had a chicken sandwich. Hub and son had green chili burgers. I would have gotten that except I didn't want two patties of meat. Didn't ask if there were alternatives. I had an Itsa burger. Beef tasted like it was steamed. More flavor in the tomato than the meat. No one raved about their meal except grandson, age 5, who devoured his grilled cheese. Been there twice: the first and last time. read more

One of the best fast food burgers around! Service was prompt, the restaurant was clean.

WOW! I love eating a salad with my hands and paying for things I didn't receive. I especially loved waiting in a line that took forever. Horrible place! read more

Whataburger - A very sad cat! Her chicken was over cooked! - Burgers Near Me - Roswell, New Mexico