We come to this Red Lobster every Christmas Eve to celebrate rate a friend's birthday. He always requests Edy if she's working. Edy is a fantastic hostess and friendly, ensuring we always have full drinks and checking back faithfully to see if we are satisfied. Today, she went the extra mile to hold the birthday cake, I brought for our friend, in the back until we were done with our meals. She then brought the cake AND, in addition, an ice cream sundae for our friend. She always remembers our friend's name and that his birthday is Christmas Day. We have always had great food and service here over the past 5 years! There was a problem getting a gift card code to work so the manager came to our table to help. She was friendly and very accommodating, ensuring she got the gift card applied. Would definitely recommend read more

Service is horrible, had to wait forever to have the waiter acknowledge us. The place wasn't even busy. I would not recommend going there. Better off going to Texas Road House or Applebees, good service there. Avoid Red Lobster read more

The food is alright as far as sea food goes and the service, but the manager is a Karen from hell! Just have one small complaint and she shows you a manager from hell! read more

It was first time here and I quite enjoyed the food and the waiter James does good service. I recommend ordering the NY strip it was the best steak I've ever had from a restaurant read more

We are from out of town and changed our reservations from an upscale restaurant to go to Red Lobster. Unfortunately, this was a bad idea. The staff was less than ecstatic to be there, we had to send our steak back two times because it was still alive, the lobster was undercooked and the cocktails were not good. We spent close to $150 for this meal. In the old days Red Lobster this was where to go for an exceptional treat. This is not the case case now. At least, not for this restaurant... and the last couple of Red Lobsters that we have tried. This particular restaurant is not all that clean or even welcoming when you first come in. The waiter, who we caught & asked to seat us, said OK and then walked away. He never came back. Unfortunately, this ended up also being our waiter. Unfortunately, this will be the last time we visit a Red Lobster. The chance of a high priced meal is not worth the reward risk. It's just not good anymore. I hope this helps anyone who is looking for a place to eat when going to Roswell, New Mexico. Coolest place ever! But not when it comes to eating at a Red Lobster. Too much money for a Sonic experience. read more

The crab Alfredo is delish! The lunch portion is a very generous portion. Very tasty and satisfying. Service was prompt and server was quick, accurate and attentive. The booth and the glassware could have been a little cleaner. read more

Red Lobster - Seafood Near Me - Roswell, New Mexico

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Left much to be desired. Chose to order to go. Once we got home we discovered this. Three pieces of broccoli and hardly the fish that was advertised. Does it look like a $23 meal to you? Had we been dining in we certainly would have questioned the waiter or asked for a manager. It's really sad this is what they are sending out the door to their customers. Still hungry and majorly disappointed. read more

Red Lobster - Top: Advertised on website Bottom: what we actually received - Seafood Near Me - Roswell, New Mexico

Terrible service. Waiter(James S.) acted like he didn't care. Not likely to go back. So overpriced, I'd rather spend my money elsewhere and get better service. read more

Came here on Sunday on Labor Day weekend and was thoroughly disappointed. Tried to order drinks for the kids, but they were out of milk. Then they wanted root beer, they were out of that. Then they wanted lemonade, they were out of that too. We were looking forward to salads, but they were out of all salad too so they offered an additional side. They only had various types of potatoes and steamed broccoli. They had premium sides like corn on the cob and asparagus, but they still up-charged for those even though they were out of everything else. Soon after we ordered our broccoli, we heard them telling the next table that they were out of broccoli too. So their choices were potato, potato, or potato, or pay additional for something else. Nicely played, Red Lobster. Baked potatoes only came after the meals were on the table in about 15 minutes. Shouldn't have bothered bringing them because they were not cooked through and very hard and we couldn't eat them. Biscuits weren't ready until the potatoes were too. When we got the bill, we realized that we were charged almost 4 dollars each for the children's drinks, a premium flavored lemonade, that the waiter brought on his own since they were out of the regular lemonade (my kids' THIRD choice). Kids drinks are supposed to be included with their meal. I understand it's a busy holiday weekend, but I think the manager should make a run to the grocery store to get them through the weekend, at least for salad greens and broccoli. I felt sorry for the servers. Places like that are miserable to work for when they take the brunt of the customers' disappointment. read more

Red Lobster - Baked potato was not cooked through. Hard as a rock. When I tried to pierce the potato, it came out of the skin like this. - Seafood Near Me - Roswell, New Mexico

Ate there yesterday waiter was very nice and helpful food was delicious and we were seated quickly

Red Lobster has always been such a treat. Who doesn't love that sweet Maine lobster of theirs? :) read more

We ordered takeout for 4 adults and 2 young boys. One of the family feasts and a few add ons provided just the right amount of food for everyone. Our order was ready when we arrived, was delivered promptly to our car, and was hot and fresh by the time we got it home. read more

Hanan, the General manager (as she said with attitude when i asked her name) doing the curbside pick up came out and asked other people for the name under their order and skipped me twice. It was on the second attempt where i mentioned i was overlooked but stated my name and saying i was picking up my order. She spoke over me saying they have plenty of orders and to text them my name and parking space number. I waited for over 15 minutes to get my food and that's not including the 10 minutes I waited before sending the message as i was told to do read more

We stopped here for lunch on our way to a Dr. appointment. We were seated quickly & the waitress took our drink orders. Service was fast and our meals were exactly what we ordered. The food was as good as any Red Lobster we've been too anywhere else. My only complaint is the fries had potato skin on them, no restaurant that does this will get a 5 star review from me. read more

Seriously the best steak and shrimp place around! (Sad to say, but true!) seated quickly, order placed quick. They had the best raspberry iced tea. Great decor and restaurant atmosphere. Will definitely come again and ask for Kenneth (the server) read more

Red Lobster - a restaurant counter with a chalk board sign - Seafood Near Me - Roswell, New Mexico

Didn't know what to expect at a Red Lobster in such a small town. Well, it's not up to the quality of the Brea, CA location, but this is Roswell, NM and I'm sure the aliens have something to do with it. Our waitress Misty was great in every respect and the main course was fine. On the down side the portabella mushrooms were a disaster as they were undercooked. All in all we enjoyed the dinner. read more

I wish I could give zero stars. We didn't even get to try the food so I can't speak to that. What I can say is the service is terrible. I should have known when at 6 on a Friday evening they weren't busy. We were seated right away and gotten drinks right away. Then no one ever came back. We sat there 20 minutes and no one asked if we had questions took or order or even acknowledged us. The person who got our drinks, whom I assume was our server was chatting with other employees but couldn't be bothered with us. Several other servers walked past us and didn't acknowledge us. We left money on the table for our drinks and left and no one spoke to us. My husband was really looking forward to seafood, but we went down to cattle Barron where not only did we have excellent service as always but my husband is able to get superb seafood. We won't be back. read more

Food was ok. I mean it's Red Lobster, I went in expecting mediocre at best however the restaurant was not very clean. Upon walking in there were 4 servers standing around the hostess stand. They seemed to have more than enough staff for the amount of business they had. The floor was littered with paper and who knows what. Great greeting for customers! Also the bathroom floor was STICKY. I don't even know what to say about that. Didn't get a refill until after I was done eating either. No one seemed to be in a hurry to do their jobs. read more

Great service, Wonderful server was very nice and attentive. Thank you Edith for serving us....

I visited this Roswell location for lunch today. I ordered the Walt's favorite fried shrimp. Everything I had was freshly prepared and delicious. Brittany was my server and she was excellent. Great experience! read more

Craving seafood in the desert so we decided on Red Lobster.... first impression upon walking in the place definitely needs a deep cleaning and/or a remodel because it's looking very shabby. Our waitress was very nice and attentive and helpful with the overwhelming menus. We started with drinks and a $5 shrimp cocktail. Cocktail was good and so we were hopeful. Drinks were fine too although polishing glassware would definitely help. Glasses were covered in hard water spots. Ordered our meals. Few options that weren't an upcharge for sides. Bread came out hot and delicious. Salads were ok. Ceasar dressing was tasteless, romaine was yellow and either stems or floppy, parmesan was dry and flavorless. I had clam chowder which was good but many of the clams were gritty. Main course arrived and was very disappointing. My son had a create your own feast and chose shrimp alfredo and crab legs (upcharge). Shrimp were so chewy he picked them out and ate the pasta. Crab legs were freeze burnt. For sides he had asparagus (upcharge) that were yellow floppy and greasy and lobster mashed potatoes (upcharge) a scoop of potatoes covered with unappealing yellow gravy and one langostino tail. My boyfriend had a steamer basket which didnt look steamed at all. In fact it looked baked to a crisp. The corn kernels were shriveled on the cob, lobster tail was shriveled and buried under the other things probably because the cook was embarrassed. His crab legs were also freezer burned. He ate a couple of the shrimp and couldn't eat the rest. I had coconut shrimp that were good, crispy and not freezer burned, for aside I had a baked potato with lobster (upcharge) which was barely the size of a tennis ball, dry and overcooked, covered with the same unappealing yellow sauce and a single langostino tail. My daughter had a steak, cooked temperature ordered but with tough gristle throughout, notvery tender. For sides she had mashed potatoes and fries both of which looked unappealing and she skipped. Our waitress was very polite and seemed embarrassed at how little food we ate but didn't offer to change anything or make it right. One of the most disappointing meals we've had. After spending $150 on a meal we barely touched we went grabbed fast food on our way home. No matter how bad you are craving seafood I'd skip this location. read more

06/14/20 I took my mom out for her birthday she was so excited to go out to eat since we've been on quarentine (for what seems forever). Mind you we had to drive over 70 miles to go to Red Lobster. Upon arrival short 5 min wait to be seated. Drinks were brought promptly to the table great start. Waiter comes over and we order immediately he tells us they are out of salad...no problem we all order another side. Waiter is very attentive checking on us. As he delivers our plates he says I'm sorry were out of baked potatoes. Doesn't offer alternative just says I'll get a manager. Manager comes over only offers excuses (mind you my husband works in a grocery store) so I understand shortages and deliveries being cut back. Never did she try to offer or accomadate our inconvenience in any way shape or form. We still paid regular prices for no sides. I kept my cool so I would not ruin my moms bday but c'mon! Food was sub par at best! We all ordered seafood trio best part of the meal was the biscuits! read more

Had lunch at Red Lobster today; could not have been better. Coconut Shrimp was perfect, catfish was great, Maine lobster tail was succulent; even the salad was fresh and delicious. Pina Colada with a peach topper was the best, although the Caramel Appletini was a bit disappointing. Service was excellent and all in all a great experience. Thank you, Roswell Red Lobster for being the best part of our weekend. read more

I haven't eaten at a Red Lobster for over 15 years, but this seemed a good place to go to when visiting Roswell. No need to be frightened by the food when the aliens are all over that town. We came on a Wednesday, which is the whole lobster special day. The lobsters were excellent. The salad and mashed potatoes were good too. The main disappointment was the green beans. Kind of mushy. As an aside, we went to a Red Lobster in Salt Lake City a few days later, and there, the green beans were excellent. read more

The most horrible food disgusting butter all over menu at least I hope.ruined red lobster for me

This was literally the worst Red Lobster I have ever been to. Now the waitress was super sweet and very attentive, but the food- a big NO! The Caesar salad was soggy, the margaritas were so sweet (like it was just mix) we couldn't drink them, the shrimp that was supposed to come with my meal was forgotten and brought out ten minutes after the meal was served- let's not forget about them being over cooked, and my husband's lobster tail was so over cooked it wouldn't even come out of the tail! He stuck his fork in it and turned it upside down and NOTHING. One of the boys got this new lobster roll item off of the kids menu for over $10, and it was about 1/2 cup of chopped lobster on top of a roll that resembled a hot dog bun. And fries. That's it. read more

Classic feel good seafood establishment, classy, a winning formula of variety with seafood and steaks , always a great experience can't say anything negative against this place , always worth the drive. read more

The food was the expected letdown that Red Lobster almost always is, so my only real problem was the service. Slow, neglectful, and not even all that welcoming. I know Roswell is short on dining options, but I'm positive there are better places to get a bite to eat. read more

Food was great and Lisa our waitress was wonderful. My husband had the create your own shrimp he ate almost all he was too full to finish. I has the Wood Grill Lobster, shrimp and scallops. All I can say is yummy!!!!!! Mom had the Ultimate Feast she loved it! We live in Carlsbad and drove all this way just to eat here. Great food and service as always. read more

Never amazing but it was quick, service was good, better than I expected in Roswell we had a good waitress bar drinks were very good ;-) happiness read more

Went in today for Mother's Day with my wife and two kids. Typically my kids are well behaved and cause no problems while eating out at any restaurant. However, today our youngest wasn't feeling all that well and decided to let everyone in the place know it. The waiter was kind and understanding. He tried his best. Knowing it was Mother's Day, there was a line out the door. They had us seated in less than 15 minutes. Not bad considering that in Lubbock, we have waited up to an hour to get a table. This place was very busy. The waiter and management tried to help with our crying kid. Finally, I had to leave to go buy the kid a blanket so that he could sleep. When our food came out, you can tell that it had been sitting for a while. When a manger asked if we liked our food, I was honest. It was over-cooked. The manager was very apologetic. She sent the food back and within minutes, we got a new plate, this time up to par of what Red Lobster usually serves. I understand that they were busy. And for a person who has worked as a waiter before, I was sympathetic. The manager told us that she took care of our bill. She didn't need to or have to do this. We were shocked, but humbled. She said that she had been watching us with our kid, and was understanding to the stress level of a crying kid can bring upon parents. She shared about being a mother herself. We were not out to get free food. We have never once allowed our children to be an excuse. We are thankful for that manger and that waiter, who later shared with us that he has an autistic child. We will continue to eat at this great place. Great food and service. Highly recommended. I hope that others have been blessed like my family was today. read more

We are from out of town decided to stop here and glad we did Jacob was amazing made sure all of needs were met and went above and beyond to please us. read more

I read all the reviews about the service and food quality and although they weren't great and most were at least a year old, we decided to give it a try. We stopped in on a Sunday at around 2:00 and our service was perfect. His name was Scott and he was nice and did a great job. The food was up to Red Lobster quality and came out timely and hot. The restaurant is clean. The only thing I would suggest is that if you get a salad, get the dressing on the side if you don't like an over dressed salad. read more

Great place! We were looking for a place with a quiet atmosphere that served margaritas and beer. After going to a few places, we ended up here. Great choice! The food was great! I had the seaside trio and my hubby had the admirals feast. The service was super and we had so much food, we had to get 2 to go boxes. We will be back! read more

Had a good lunch experience with my family at end of July. Came in a week later to celebrate my Dad's 90th birthday hoping to have another happy experience but to their detriment it was poor service from beginning to end. Waiter was inattentive and we had to get up and ask for another beer. We finished our meal and just as we were getting up to pay for it, waiter finally brought biscuits and my dads beer but it was too late and we proceeded to counter to pay since the poor guy obviously was new and unskilled in customer service. Tara the manager took our complaint and sent a $25 gift card with apology saying it was miscommunication. read more

First lets remember it's SEAFOOD in New Mexico. I wouldn't expect delicious enchiladas in Maine any more than fresh fish here. That said, the service was excellent. The seafood was great! Overall we enjoyed our meal and didn't have any complaints. In fact, the calamari appetizer was large enough for 3 adults and with the included rolls, filled us up to the point where we asked to have our main courses packed for takeout. We warned up the meals at home and they were just as good as the sample tastes we took in the restaurant. read more

I took my mom here for her birthday. The food was ok, but our service was terrible. The waiter was not friendly at all. He made us feel like we were a burden, and he didn't clear the salad plates before serving the dinner. Then, he didn't refill our drinks either. So disappointing when I wanted to treat my mom. read more

The service was horrible & the food quality was poor. Waited for 15 minutes for a waitress to greet me. Everything else was slow coming out of the kitchen. The waitress spent a lot of time flirting with the geezer at the table next to mine. She also tried to chat me up, after I waited too long for every single item. Somebody needs to tell her that Twenty Questions is a game nobody likes. I left knowing waaaay to much about her personal life. I didn't ask her a single question. I was dining alone, here on business. I was not lonely. I was hungry. I will not return. read more

Worst visit I've ever had to a Red Lobster. Got there about 9pm with my teenage son and was seated right away, then waited 14 minutes before anyone stopped by our table to offer drinks or take food orders. The waitress working our section seemed to be the only one working that night, while other employees in empty dining areas stood around joking with each other. The lobster bisque was horrible...tasted like they had made it for lunch and left it cooking all day and scraped the bottom of the pot just to give me a cup of it. My Lobster Lovers platter was okay, but the food was served barely warm, so I know it sat someplace for a while before it was delivered to the table. I don't fault our waitress; she tried to keep up with service in our area, but just didn't have enough help. Management should've been paying closer attention within the dining areas and back in the kitchen. read more

11/20/18: Today has been a very subpar experience and my boyfriend and I frequent Red Lobster-Roswell. We experience the usual hits and misses as you'd probably experience at any restaurant but today it was just one thing after another. I received a browned Cesar salad and an undercooked lobster pizza as the appetizer that had to be sent back. My usually ordered virgin strawberry daiquiri was received in a more liquid consistency and different taste, as if soda was added to it. I ordered the salmon and shrimp prawn meal as my entree and was later informed that the fish shipment did not come in. When I requested a fish swap from flounder to catfish in the Admiral's Feast dish, there was no accommodation and was informed of a $4 up-charge. It is a shame when you come to a restaurant the serves fish and seafood and cant't get it. Based on this experience, I may need to take a break from dining here for a while and try other establishments. read more