As always, the food is always great. Service this morning was not so much. I absolutely love their biscuits and gravy. But what really makes the meal is the picante sauce! On my receipt, I specifically ordered two picante sauces to go with my meal. It's on the receipt. At the window I asked the lady to make sure the picante was in there. She opened the bag, looked in and said yes there are two in there. She blatantly lied to my face. That's where the problem is. read more

Whataburger - Receipt showing that I specifically ordered two packets of picante sauce. - Fast Food Near Me - Houston, Texas

I know it's just Whataburger.. but this location is so awesome! Customer service is magnificent & the food was made fresh and just right. The gravy for my chicken strips was perfect, not too thick or too watery. Great experience AND the cookies were actually soft. Keep up the good work guys. read more

Not to be confused with Whopperburger, which is obviously Burger King. Located out on Beltway 8 in the west part of Houston close to Chinatown and Vietnamese Town, you will find this Whataburger that always seems to be busy and always seems to have a line for drive-thru, night or day. It's right along the belt and they make pretty decent versions of the products, but it's been a bit inconsistent - like a couple of times the chicken sandwich was hot fresh big and juicy, and then a couple of times it wasn't so great. So I definitely give them a neutral rating, but minus one for being such a corporate chain. read more

Whataburger - What burger? - Fast Food Near Me - Houston, Texas

Went today for their 75¢ burgers and everyone was very sweet and attentive despite the place being packed indoors and the drive through as well. Coby was especially helpful! read more

The food was alright it's one of just one of the employees was giving a whole attitude...but im pretty sure everyone one else there was pretty kind. read more

I've been in line for 20 minutes now. There's still 2 people ahead of me. It's 3pm on a Sunday. read more

Whataburger - Drive thru line - Fast Food Near Me - Houston, Texas

The pancakes were ass never recommend. The other food was very greasy the Coca-Cola was mostly water nothing else and the fries were good.

The location is very clean and the manager is extremely nice. Was pleasantly surprised. Unfortunately, the burgers were really flat like someone sat on them. I expect that from McDonald's, not Whataburger. read more

Public service announcement came to have lunch on my lunch break saw the manager go out of his way to help two blind ladies get their drinks and help them to their table. This has restored my fate in humanity. The managers name is Mr. Rodrigo. read more

First while getting my order taking or whatever that was, the cashier kept walking away and acknowledged me until she felt like it. i went inside thinking ordering inside would be quick, was i wrong. i ordered a cinnamon roll and i was left to wait 30 MINS!!! i was patient bc i used to work in the service industry but there is no communication at this location and customer are left to wait for minutes for an order that should be completed quickly or with at least a bit of communication to the customer. if you want some whataburger consider going to bissonet & 58 or h6 and westpark, theyd never do this read more

I would never expect anything from a fast food restaurant. Because I know for the facts that "I get what I paid for" and "this is not a five-star resort". And, I normally don't rate on fast food restaurants, unless they met the level of customer service beyond what I expected. I had an excellent experience at this Whataburger. When I complained about my burger being stone cold, the manager brought the freshly made burger to our table and offered fries as I waited. What would other fast food joint do? They would just grab another one under the heated lamp. We have been going back since then. read more

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Don't get me wrong, your service is excellent. I do like your service better than McDonalds but the fries fried in the same oil as the fish is a no no. I dislike the smell of seafood yet the taste on my fries oh noooo. Fix please! read more

Well first they take 30 min for 4 meals which is kinda questionable. Any other place would be done in 15 to 20 min. Not mad about how long it took but the workers. Also workers take this long and for what, for me to be missing 2 medium fry's on 2 of my meals. But it's all good it's a 2.5 star rating what can I expect need a do a bit of research before eating at this place.These workers be working for no reason to they still manage to mess up my order one of my kids meals I asked didnt have the cheesebuger I asked for. Also, one more thing these workers are not it lacking on the job and not being able to take simple order. All I have to say about this place is that needs help and need more managing on there workers. It would be better to shut it down with this many slow people in one place get it together and get my order right. read more

I don't normally leave reviews for fast food places because what's the point? But today the cashier was amazing she handled the bitches of customers while staying positive something that I defiantly can't do. Shout out to the older lady in the register. read more

Go through a delivery service versus letting Whataburger arrange delivery from this store. This place screwed up 2 orders and Whataburger customer service online is useless. No ability to provide reviews for delivery (Lyft delivery) and they're taking advantage of the situation. read more

Bad service the lady in the window she was disrespectful and yes I did said fuck you because she shouldn't be disrespectful cause She works their like why you gonna work their if you being disrespectful you loosing the employees from the money not us. read more

This location is abhorrent at customer service. Multiple times I've have ordered ahead and arrived right on the recommended time to pick up my food via curbside service, just to wait 20-30 minutes and have to Go inside to find out they have not even begun my order. I recommend that no one go to this location unless you plan to be frustrated with your service. read more

*3.85 I love their strawberry milkshake! I think it's probably one of the best milkshakes I've tried here in Houston. However, when I ordered the grilled chicken burger, specifically with NO SAUCE, they gave me one with sauce anyways (I think mayo). I also ordered a Patty melt later on and that was pretty good. So, yeah, I think the customer service could definitely be better, but overall, ya'll should check out this place! P.S the raspberry tea is amazing read more

Ordered a 3 finger combo and they gave me a 3 bite box 3 bites ain't even on the menu L store read more

After a long day of working i stopped at whataburger to get my husband and i some food just for me to get home and not see my fries and on top of that my burger was not even the way i asked and the drinks were watered down all because of two Hispanic girls one of them had highlights and she was working the night shift she was too busy talking about the cute guy ahead of me read more

One of the best Wataburger chains I've ever been to! Fast and excellent service, Shanise was really nice and polite! I'd give this place 6 stars if I could!! read more

Whataburger - a view of a vending machine - Fast Food Near Me - Houston, Texas

Always fast service. I get my orders to go. Love the Patty melt. Good food and good staff. read more

Whataburger - Fast Food Near Me - Houston, Texas

I come here almost every morning just to order 1 sausage & cheese taqueria add 2 bacon slices 2 hash brown. Haven't have problem until today this morning at drive Thur around 9:10 A.M! Paula D cashier really need to work on her customer services! Very rude, didn't get the order correctly, not that but didn't ask me do I want sauce on my burritos! She need to be put back somewhere, cause that early to be acting that kind of way to anybody! Sometime it me to the point I need to find another whataburger! read more

Today I had the pleasure to being served by one of the prettiest of girls named Laura who was very kind and dedicated to her job as did the rest of the staff and for that I'm very grateful and hoping to keep seeing her around read more

Bad serviceSecond time I order food chicken strips with a Coke with fries no bread on my food like and I threw my receipt away because I thought all my food was in the bag the manager is so rude when I was ordering they got stuff that kids, can't even get it I mean makes no sence ... It's not like we don't pay for the food life and you don't get what you order second time so disappointed of those Whataburger read more

Can not compare to the awesomeness of In-n-Out, but it is up there in the same category of great quality food. If you are ever outside of California I suggest you stop by a Whataburger and try anything on their menu, it's all delicious. read more

I am sure that this location will be glad to hear that I will not be back. The location I go to daily on Bissonnet, treats me like I am a 5 star customer. This morning my app sent my order to this Beechnut location (my fault for not checking). When I looked in my bag at the drive through, I noticed two yellow wrappers. I asked the lady at the window if she had double checked the order, because I knew at this point it was not right unless they were out of white wrappers for the sandwiches. Her reply was " I did not make your order, I am only presenting it to you." I pulled forward to check my order and to confirm that i was correct. I backed up to the window to ask for it to be corrected. A manager by the name of Anna came to the window and sharply said " Ma'am you made your order we didn't." I am in customer service and I would never speak to a customer in the tone that she had with me. I showed her my receipt to confirm that the error was on her end. It was obvious that Anna must have been complaining, as every person in the kitchen turned to look at me through the drive through window. She corrected the order then handed it someone else to deliver it to me, without the receipt. I had to ask for my receipt to be returned to me. It was clear on the young lady's face that she was not happy with my request to have my receipt returned to me. This was my first and final visit to this location, and to encounter two people in one location with attitudes is not good for business. After reading through the reviews I recommend driving a little farther and going to the location at Bissonnet and 59. With online orders, there is no wait time, they even run out in the rain to hand you your food so that you can get on with your day. Please if you are not happy with the job or profession that you are in....change it! Your choices should not effect other people. read more

Best whataburger (A-Team) fast service , this one young lady hook it up. But I gotta folk for my milk shake ... read more

Best Whataburger I've been to! Customer service is great! Our cashier was taylor and she was so nice! I love whataburger and this is my new favorite location! read more

I just had a baby so I was craving Whataburger, so when I open my burger to put ketchup inside there was a HAIR inside :( so disappointing and all I got was a stinkin I'm sorry what drink would you like for the inconvenience? I love Whataburger it just sucks that they can't follow simple kitchen requirements by simply wearing a hair net. read more

Bad customer service, food was a little raw. They gave me one ketchup for my whole meal. What am I supposed to do with one ketchup?

Delton W is the rudest employee at this location. Interesting how I always get the survey receipt but this one time I did not received it. Management speak to your employee about attitudes toward customers. read more

Food didn't taste as good as the other locations I've been to. I ordered the honey bbq chicken sandwich. The bread seemed a bit "mushy." First time I've been disappointed after getting whataburger. read more

I asked for tomatoes and lettuce only and they put onion and no tomatoes worts place to eat

I frequent this location on my way to work often. Cassandra is always so nice and professional. Great start to the day!

Very poor service. Wrong order brought to me. Returned it and went over what my order was. Order delivered was made wrong - especially when I emphasized exactly what I wanted to the order taker - three times, and then two more times after I returned the order made wrong. Food tasted great, but the delay exceeded the amount of time I planned for lunch. read more

Was sitting at the table eating while a little roach crawled on the table from under or the tray so disgusting never again !!! Manager seemed like he didn't care said he was "new".. Didn't even care to come see the roach Incase we were lying(we weren't!) I bet he knew there are roaches in the restaurant .. GROSS! read more

It's our First time tried this burger store, the cashier is very nice to me, we got our food very fast. Will come back.

order a number 3 with grill onions and jalapeños everything was fast when I arrived home I opened my hamburger very disillusioned they put onions raw the bread was hard and the edges of the meat were hard as if that had a lot of time,,so sad read more

Whataburger - a receipt for a restaurant - Fast Food Near Me - Houston, Texas

Today around 1 AM I want to whataburger at Beltway 8 nearby Beechnut After I pick up the food take 10 minutes to get home I found the food is not even hot I call up the manager at the store and she did offer me redo n exchange the food but after I get the food second I did check the food is hot outside after I get home I eat into the burgerThe meat patties your cool I call the whataburger tell the manager what I experience and I will not go back to the store again read more