Following up on my last experience here. The restaurant had contacted me and asked me to come in so they could give me the correct order free of charge. And on top of that, they also gave me a gift card for future use. I can't remember exactly what the amount was. I wanna say it was $20 but I'll never find out. Why? Keep on reading. So months later, I finally decided to go back to the restaurant to use the gift card. Keep in mind, this location is so far out of my way I don't come here often. I usually would order delivery as noted in my original review. But guess what? When I had placed my order and I tried using the gift card, I was told that the gift card was the 'old' version and might not be usable anymore. And it wasn't usable. They tried swiping it, they tried calling the number on the card, they tried everything, but the gift card was just useless. I mean seriously? What a waste of time and gas driving here. So I paid for my order and I left. I'm giving up on this location. I do have to mention though; the two times I came into this location the staff were all helpful and friendly. So there's that. But that still doesn't make up for the horrible, horrible experience with wrong orders and gift cards that don't work. read more

Awesome food! Great and friendly service. The chicken is always crunchy and flavorful.

Nico was very rude and disrespectful towards me, he refused to take my order and cursed me out. I don't know what was going on but i will not be coming back to the golden chick located on bissonnet! This rev honestly doesn't eve deserve 1 star read more

Today 09/24/21: I ordered the chicken sandwich waited about 10 min or so in drive thru mind you I'm the only vehicle. Employees are eating bare handed and working on preparing my food at the same time. When I received my sandwich it was the sloppiest thing I have ever seen. Bun was all smooshed up and cold. Fries were just not done right and ketchup packets were dirty and tasted like straight vinegar. How can an employee serve this without acknowledging the mess they are giving? I couldn't even finish my meal, just horrible. Waste of money and time. I will never come back here again! read more

Golden Chick - Chicken Golden Tender Sandwich Combo - Fast Food Near Me - Houston, Texas

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Nicko was great and I really appreciate the great customer service! And I will definitely be returning.

Decided to try this place since everyone talks about not. What a horrible experience. I have never ever waited in a drive thru for my food for 25+ min, I wanted to get out of the line but it was impossible and so were the other cars trying to do. I could see the employees just lingering around, going back and forth to the back but it helping anyone. There was only one couple eating inside. So why the 30 min wait for food? When made it to the order screen, I see this beautiful picture of a fish sandwich with tarry sauce and lettuce and tomatoes, but that was not what I got. Not until I get home and open my box I get to see this nasty looking thing! with nothing else but a nasty fried piece of fish. My kids nuggets and fries were also horrible, they were starving but didn't eat, that's how bad food was that not even the fries kids eat. Definitely not coming back, not recommend it. read more

Golden Chick - Fish sandwich - Fast Food Near Me - Houston, Texas

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Jasmine was a fantastic employee. She was quick and very respectful. Would definitely come back just due to her service. The food was hot and she even provided my special request ofsauced tenders. read more

Got the 6 piece chicken tender combo and the 3 piece fried chicken combo. Each combo came with a side and a drink. Got fried okra and Cole slaw! Both sides were good! As for the chicken tenders, it was crispy, flavorful but dry. Zing sauce was heavyyyy! I prefer ketchup. Fried chicken was amazing! It was crispy, hot, and flavorful! One of the best fast food fried chicken. Definitely comparable to Popeyes and church's! Overall, worth coming back for the fried chicken and sides. read more

Golden Chick - Menu - Fast Food Near Me - Houston, Texas

The worse customer service ever. The pregnant looking chick eating ice cream bare handed while making chicken boxes, the idiot at the window I sat at for 5 min to acknowledge me after sitting in the drive through line(one other car who had to pull up) for 10 min. After finally waving him down he tell me there is no wait on chicken he's prepping other orders. Ghetto staff and poor management. read more

Service was outstanding. Roshonda was a great hostess and extremely customer friendly.

Roshonda has great customer service! Took her time as I looked over the menu and helped me.

Mico was great ! Very Nice ! we just came from the one on bissonet food was great! I was very hungry and had to get on the road to Louisiana and this very much satisfied me. read more

Went to try the new chicken place and got a variety of things ranging from roast chicken, fried, strips, catfish and a chicken salad sandwich with fixings! It wasn't cheap, but I ordered plenty! It was impossible to check the order. Got home and all the sides were missing, even after I asked the girl is this all! Tried all items and I was not impressed with anything! And no damn side orders! $67 worth of stuff. We live outside of town, so I drive in and they have the stuff packed, just never gave it to me! GRRRR! Got the sides home and I was not crazy about any of it! There is a good side! I'll never go back in this life or the next! read more

Their customer service is HORRIBLE. First time here and it will be the last. They need to reeducate their staff on SIMPLE customer service skills or the employees should look for another job. The guy taking my order would interrupt my husband as he was placing his order, seemed frustrated and couldn't even say a simple please or thank you. Not to mention the wait time is quite excessive being that they never have customers. We placed our order around 5:24, they had us move forward while they made our food, gave us our drink then had has move again to the front entrance to finish completing the order. It's now 5:40 and we are still in the parking lot waiting for our food................ read more

avoid at all costs ..horrible customer service at this location.always drove by and saw it dead.then i came to order and soon figured out why.there are other great options in the area and would strongly encourage you to go elsewhere,dont be a fool like me and ignore the negative comments.you will absolutely regret it.popeyes is a rock throw away .but you can count on better customer service. i usually contact the number on the receipt but they don't even have ink in the printer. read more

Golden Chick - Fast Food Near Me - Houston, Texas

Zero stars. I drove 25 minutes here because I have one in my hometown and love it. I've been craving it for months now and see this one on yelp so today after work I decided to make the commute. Attached is my 4 measly chicken tender. Are you kidding? read more

Golden Chick - Fast Food Near Me - Houston, Texas

These mtfks take to damn long to take my fucking boyfriend orderwe the first one there been waiting damn near 30 mins. Fix ya shit golden chick. read more

they completely got my order wrong and on top of that they didn't even give it to me right and gave me the opposite of what I order. I wasn't greeted well and my food was supposed to be done at 6:13 and due to them playing around they not only gave it to me late at 6:38 on top of that completely wrong. This used to be so good at everything servic,order and everything it was ran how it should be run but recently have just gotten worse and worse. read more

This place has horrible customer service. I've been to this location multiple times and every time is a very horrible experience this time when I went to this location I was in the drive-through I started my order soon as I started my order, the rep stops, taking my order and go silent, after being about silent for five minutes I say hello she really says you can hold on so I hold on for about another 10 minutes and I say hello. She said you can go ahead with your order as I'm starting to order my food. she's rushing me through my order, at this point I said no thank you I would not like to order anything and I drove off. This is a horrible location that I've been to love the restaurant, but I'll never come back to this location ever again read more

Chicken is tastier than KFC in my opinion. And it seems they give you extra pieces I go out of my way to get Golden Chick when other places are closer to me. And the ROLLS!!! Yum. read more

Went through the drive thru, asked for the 25 piece tender meal, with 3 sides, and rolls...ordered the Mc and cheese, rice and fries...was told that the chicken would take 10 minutes, told them it was fine. Proceeded to wait 30 minutes for our food. Finally got put food to the house to feed the family and come to find out, the chicken is a mess within the box and trashy looking...and we didn't even get our fries. They weren't anywhere to be found at all. Super disappointed in this place. Been coming here forever and they always hit...except for today... read more

Foods good but the drive thru wait is ridiculous. smh Please hire some more people have to keep writing to make this a review read more

Service blew me away !!!! The reviews about the slow drive through are unfortunately true but service was unforgettable!!! Such sweet guys at the counter nice enough to tell me about the half off Monday specials !!!!! So when you go on mondays everything is half off ! That was my first time trying it , chicken was blahh but the butter bread yeast roll was soooo good & fresh !!!! Didn't expect much based on neighborhood but was pleasantly surprised! Give those sweet guys a raise please , they deserve it !!! read more

Golden chick tops all of the chicken sandwiches I've had. I love their golden tender sandwich and their zing sauce! Also they make their tenders fresh and it's always 10/10. I love their fries. It's crispy, thick, and i like their seasoning. On top of that, their mash potatoes are really good. Good customer service and their food is consistent. read more

I like everything about this chicken. We need a Golden Chick in Katy, Tx. Please get one soon, too far to go for good Chicken.

My wife and I drive over to this location on a regular basis for their chicken tenders. The chicken is great and the staff has always been courteous, professional, friendly and very attentive and helpful. Although it's a fairly long drive for us we always enjoy the food and service which more than makes up for the time on the road to get there. Highly recommend this local for great chicken tenders. read more

A coworker introduced me to a local Golden Chick this summer and ever since then, I've been hooked. Their chicken tenders are better than raising canes, chick fil a- basically the best "fast food" chicken tenders I've had in Houston. Honestly if you're friendly to the workers here they'll be friendly back to you. I say that bc I've read the comments on here about the rude workers and I didn't necessarily experience that (hope I won't regret saying this). Anyway I ordered online and went to pick it up- food was hot and good!!!! Don't sleep on GOLDEN CHICK YALL! They need better PR and marketing to gain more customers, but all in all, what fast food spot do you know of that serves fried fish?! And I'm talking fried fish like the quality you'd get at any local American restaurant. It's not as big as Texas Roadhouse' catfish, but a good decent size for what you're paying. I am so pleasantly surprised at how good Golden Chick is and how consistent it is at all the locations I've tried. This Chick here is letting you know this place is GOLDEN! read more

i wish i could leave 1 star. they are SHITTY asf. its dry and dirty in there. i went there with my mom and when we first go in everyone looked at us 3 times, including the "manager" but didnt greet us until about 5 mins passed then a young boy walked up askin were we ready like duhhh we been ready since we came in because my mom ordered online. After he took my order he immediately got on his phone the manager was not "managing" she had no hat on nor a headset which when i trained there then worked at the S.Post Oak location for 3-4 years about 4 years ago the MOD are supposed to wear a headset along with whoever works drive thru. A girl in there with braids down her back with no hat OR a hairnet then the other boy wearing a durag with NO hat with a headset on thats blinking red which means someone is waiting at the speaker OR the headset is goin DEAD. when i trained there that was UNACCEPTABLE. even when we finally opened the Post Oak location they did not let us be shitty like that.. atp they need to just close down bissonet because they have POOR customer service those young folks dont want to be there. DONT WASTE YOUR TIME GOING TO THAT LOCATION just take your time and travel to another location -Cemecea read more

Delicious but... Orders take a while to be completed, at least the last time I went. They have specials that they post in the awkwardest places. I'm not sure if it's so you don't see it, or if they want you to see it & order it the next time. That's just my opinion. Besides that, their food is AMAZING! If I could afford to eat out 21 times a week, I would have breakfast, lunch, & dinner here. UPDATE: Definitely call or place your order before arriving. I've been back 3 more times & it's still 10-15 minutes for an order. I order 10-20 pieces of wings each time. read more

They took care of me. The foods really good well at least what i tried the chicken box 3 wicked chicken wingettes and tenders with a drink added! I will like to try there catfish and chicken. They have a couple of little meals to choose from. Try them i went to the one off of Bissonnet. You may not go back to Popeyes a while..Golden Chick is less crowded with good food not as congested as popeyes. The area its in is not fancy but worth a try to try that food. read more

Golden Chick - The wicked chicken and tenders - Fast Food Near Me - Houston, Texas

I discovered this place on uber eats and ordered directly from them. Boy was I pleasantly surprised! I got the half and half six piece tenders and they were so juicy and well seasoned. Even the yeast roll that it comes was delish. Their zing sauce was to die for it was sooo good even better than one at Raising Kanes. Move over Popeyes and Church's Kitchen, there's a new Golden Chick in town. I will definitely return when I'm craving good ole' fried chicken. read more

I have been waiting to try golden chick since I have had a craving because of the ones in Dallas. Today I had the 6 piece tender and it seems the tenders were not very fresh...the fries were good read more

I am so happy I decided to try them out! The staff is so kind and welcoming , and the service was beyond expectation which is rare in fast food places tbh. I ordered the chicken tenders meal and i was truly amazed by the quality. My chicken was hot and fresh , surprisingly not overcooked and was tasty! I ordered half spicy and half mild and both are amazing & the spicy actually made me drink a lot of water xD The mac and cheese was okay and served hot. The meal was also served with a yeast roll which LEMME TELL YOU was AMAZING!!!! so buttery and didn't make you want to choke like the popeyes biscuits. Also they have a complimentary ice cream machine for dine in customers which was a huge plus! I will definitely be visiting again. :) My only con would be that they should advertise more for sure and try adding in some special promos to get more customers! read more

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Great tasting food, better than Popeyes, KFC, and Church's. I wish I would have started coming here sooner. Just wish they would improve on their customer service and professionalism overall. read more

First time here and I am pretty satisfied. Went thru drive thru and the lady that took my order was really nice. The spicy chicken was very good. It actually had flavor. Not a big fan of the mashed potatoes tho. But other then that, it was good. read more

Golden Chick - Fast Food Near Me - Houston, Texas

This was the 2nd time I been here in the last 2 weeks. I had the catfish w/dirty rice and mac and cheese the 1st visit. Catfish was decent, wish there was more meat but not bad. Both sides were fresh and good. And I didnt know about their rolls. NoW I know...fresh and yum. 2nd visit I tried their wings and dirty rice again. Ordered more rolls this time and got a fried chicken thigh to try out. WIngs were crispy and fresh and the chicken thigh as well. And again the rolls didnt disappoint. Sorry to say though, the wait is longer than what I'm use to. Both times I had to pull up to the front to wait for my food.....but at least my food would be fresh all the time...so it's not too bad if you can wait a lil bit....I dont know how it was before the pandemic but I'm assuming with what's going on now, its causing delays read more

Nothing better than fresh food, very juicy chicken, not crowded , clean, and good service. read more

Golden Chick - Fast Food Near Me - Houston, Texas

Golden Chick Corporate needs shut this place down cause it's not representing the brand like it should. Yesterday, I went into this establishment and place an order for a 3 piece roasted with fries. Well instead of the 2 cooks in the back of the store dropping fries and keeping the food on hand they are just messing off in the back. Consequently, the cashier had to leave her station and drop fries after I have already been waiting 10 minutes she tells me it will be another 5 mins. I just told her give me Mac & Cheese but she barely understands English so she decides to put mashed potatoes instead. I didn't trip until she didn't give me any utensils because THEY DIDNT HAVE ANY. Not only were they out of that, but also seasoning packages and ice as the ice machine in the lobby doesn't work. Corporate needs to do Undercover Boss here so they can see how disgusting they are representing the brand. read more

Clean, excellent service, and delicious tenders. The gizzards are very tasty also. Great location without the usual service issues you read about at other locations. read more

Three stars because the food was on point and it made up for the worst drive thru staff ever. I ordered with a worker who seemed less than thrilled to be working, but whatever. Got my drinks and paid and she disappeared. And no one came back for 18 minutes. Yes, I counted based on my receipt because it was so long. It wasn't until the car behind me reversed so they could talk into the intercom again that someone else showed up, thrust my food at me with a pissed off attitude like it was my fault I had been waiting? Its really a shame because I liked the food but IDK if I'll go back. read more