My food was delicious, restaurant was well maintained & the restroom was up to par , employees were very young . polite and respectful but honestly I felt bad for the people working here because I'm eating in this lobby & i honestly couldn't take the heat of no air conditioning in this building..... smh take care of your workers before actually want take action in a stable working conditions/environment.... Your employees life's matter too !!! . You'll be seeing more of me. read more

Burger King - Receipt - Burgers Near Me - Houston, Texas

Cons They dont give water the soda machines off in the lobby and restrooms possible locked I kinda understand its a proverty strucken community. They didnt get a 2-3 because The food was fresh the prices was low but wasn't given water my last visit this time water was given I went back to this location because the big fish is 1 dollar and some change cheaper than some other locations and the wraps are 1 dollar cheaper then some other locations read more

Yall need to figure out how to not let people order on the app if the store is going to be closed...

This location failed me, I placed a mobile order. Get to the Drive thru speaker and they don't have my order. I have a receipt but no order, only one burger ordered. Didn't see a cancellation button/link. Had to contact Support AI and hope it cancels the order. Not a location I would normally go, so won't be going back. read more

I went to the drive thru and the worker was wearing his mask on his chin..I asked him why he was wearing his Alief mask on his chin and he responded, "because Biden said we didn't have to wear it"...I then responded "Greg Abbot?" And he said "yeah him"..his attitude the whole time turned me off but it's just Burger King. I wonder if his employer knows he isn't wearing his mask. The food was alright though, I came for breakfast. read more

Burger King - a view of a parking lot from inside a car - Burgers Near Me - Houston, Texas

I would rate it 0 stars if i could , I have no idea HOW this place is still up and running , I just finished eating a burger that I didn't even want to eat but I forced myself to, I ordered a whopper with cheese and they didn't even put it in, fries not even made right they were still pure white, it's like they took it out the bag threw it in the grease for 20 seconds and took it out. HORRIBLE PLACE AND SERVICE IS BAD TOO do NOT come here. read more

Worst fucking Burger King the homeless people eat better in the trash they close at 7 when it supposed to be 9 they mess up your order please make them go out of business they give you your order so fucking late they even forgot my order one time they charged me for two cup when I ask for 1 and they didn't even get a refund. I downloaded yelp just to make a bad review about this. read more

Worst Burger King ever. Make you wait forever to get a simple order. I was at the drive thru and I waited for someone to speak and nobody did for a good 5 min and I pull up to the drive thru window and they show up and tell me to go around back again to where you order!!! Like bitch wtf!! And then I have to wait 30min along wither other customers. 30 min past I get my order and I ask if there's ketchup in there she says yes and walks inside i check the bag and there ain't shit in there so I pull up like a real ahh mf in front of the store parked like a d bag Bc I can and walk In a get my ketchup read more

This burger King should of shut down long ago, Corporation should really step in, post covid things were soo bad, food cold, never right and the employees rude. I cannot keep up with any is ALWAYS different employees and careless. What a disappointment honestly. After all this covid madness sadly nothing has really changed. read more

Service here sucks. They send you to the parking lot and forget to take your food out even though they have no line in the drive thru and no one inside. Only reason I come here was because it is literally a minute away but I'd rather drive 5 extra minutes to get my food at least it will still be warm when I get it! read more

I love Burger King. This place is two blocks from my house and drive right past it to go to ANY other BK. It's dirty and they never get your order right. I am sure BK Corporate does not know about this location because they would never allow it to remain open. read more

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Took almost 10 minutes for my food to be given to me at the window, for my burger to be literally burnt tasting like charcoal. The soda was flat, & my fries were extremely cold. Definitely will not be back. read more

I should've yelped this place before I arrived. I am not kidding when I say the drive through took, FOREVER. I sat there in the car with my brother and it was backed up all the way. A good 15 minute youtube video kept me entertained. When we got to the drive through window, they handed us our drinks first (which is completely normal). Then we proceeded to wait for another 5 minutes while the employee slowly walked around. I ordered a Sourdough King, which was new so i expected it to take a little longer. What I didn't expect was to see it on the waiting tray getting cold while the employee was looking for it. She did not see the sandwich at all. Took her another good 2 minutes and by that time, our drinks were getting watered down. The ice had melted by the time I got home and our food was cold. Overall, this location, is not "Fast Food." read more

Please don't rebuke me for stopping at a Burger King. Yes, it may not be a typical place for an avid Yelper like me. But recently I am on a quest to find a good burger and I had to start somewhere. How else can a "condemned to hell" Hindu like me with a strictly vegetarian wife find a great burger? And so here I am on this rainy morning running an errand. I decide to pull into this place for a take out lunch. I opt for the Jr. Whopper meal with onion rings and a diet Coke (Pepsi?) I wanted to go to Don Roberto's and have Renee make me a burger that is on my list, but it was out of the way and I was starved. So starved, that I pulled into a Walgreens and ate in the parking lot. I am not used to eating in the car. The meal was satisfying. But then as they say, a hungry man will eat anything. Now I know what BK has to offer. The drive thru was flawless. I will try some other mass produced burgers as I seek a gourmet place for this quintessential American food. Then I may look for some good dawgs :-) read more

I drove thru this location two weeks ago. It took over half an hour to get my food! I timed them. My grandson fell asleep waiting. This afternoon I decided to give them another try. Perhaps it was an uncommonly bad day for them before. This time the service was fast but when I got home I found that my order was wrong! Don't waste your time and money. There are plenty of other places in the area that sell food. Skip this one. read more

I love fast food personally im a fat slut haha when it comes to fast food this burger kings employees sound dead in drive thru & dine in for lunch this one black lady who seems to be in managment seems rude ass fuck Yet there night shift is pretty accurate The foods amazing as always but the people need a little more training on customer service as a fast food this should be # 1 read more

This is the worst Burger King, no matter what you order at the drive tru there going to ask you to pull around to the front of the store and wait there, and when they finally bring your food out to the parking lot and you ask for ketchup, napkins, straw etc. they will give you a attitude and now you have to wait again for them to go back inside and make you wait EVERY TIME! read more

This review is based on customer service. Every time I come to this Burger King location there is always a problem. They are so rude every time. And even the managers are rude. I just went to this location at 7:30 PM on 4/09. I just wanted a spicy chicken sandwich. And I saw that they have them two for six dollars so I asked the person there to change my order. The manager told me that I had to go back through the drive-through and place my order again. When I got to the window. Previously the lady had an attitude already. So when she told me, that I had to go through the window again I told her to cancel my order. She didn't care. The manager does not care about making money for this location or care about customer service. So I refuse to come to this location again. Too bad one person spoils everything for one store. read more

Worst service ever. If I could give zero stars I would, so we show up and nobody is working the drive through and then we get down. And nobody is inside at all, we call and wait and ask for help and nobody is there. Mind you this is noon, then my wife goes to the back to ask for help, and they're all hiding in the dumpster smoking weed. Then the manager gets mad at my wife for going back there and approach's her trying to intimidate her. Then we get helped at the front and he then approaches me and starts confronting me for my wife having to go the back and get them from the dumpsters. As if it is an issue for him to do his job. Mind you we waited for at least 15 min before we went to the back not counting the drive through. Please do yourself a favor and don't come here. I'd report it to corporate if I could. Worst experience ever. read more

I ordered my food through the drive-thru and it take 43 minutes before they brought it out to me this is got to be one of the slowest Burger Kings in Houston the people here are not friendly they don't smile and they act like they don't like their job if that's the case they should not be working in a customer service job read more

Im here tring to place an order that say buy one a dollar,get one a dollar.but it has not started yet on the pricing,but is advertised.dont you have to honor the ad?what a deal. I need to sue they asses read more

Don't you hate it when you order a burger through the drive-thru with no mayonnaise, and you end up getting a burger with extra mayonnaise? I ended up throwing the burger away, because I was all the way home before I noticed. I checked the reciept at the window to make sure it was ordered correctly, and it was. What am I suppose to do, sit at the drive thru window and open up my burger to check the condiments? Instead, I will just go somewhere else. read more

I ordered 15 dollars of food after they were out of 3 out of 4 things my husband wanted then I ask to buy a cup of ice when this cashier woman looks at me crazy and says we don't give away a cup of Ice and I can't sell you one. I'm 8 months pregnant and sick all I can eat is ice without throwing up like come on walk ur lazy self to the machine wouldn't give us any fried items either and i bet she didn't wanna deal with it. It's 12 am I get ur tired but it's ur job. read more

The drive thru service is just terrible. Waited in the front of the store for my food for thirty minutes until I went inside to check on it. Came to find my bag just sitting there. They forgot to bring it out read more

For a better servive they have to gove training to the cashier that works at night. I went to buy amd i asked mfor one whopper and 5 chicken sandwiches and she only took the order of 1 whopper and 1 chicken sandwich. I asked her again and she added fries. The more i repeated my order the less she understood and raised her voice at me. I had to go infront and tell her like a baby step by step so she would understand what i wanted. I will never return to buy from there. She left me waiting for my order for a long time and the chicken sandwiches came out burnt. I do not recommend it. read more

Improvement needed! The service at this location is horrible. NEW MANAGEMENT NEEDED! The staff is rude because the managers are rude. I ordered 30 nuggets and asked that they be cooked fresh and while placing my order I could hear the mgr or lead telling an employee its better than nothing and when I got to the drive thru window she was telling the employee if they didn't like it they could clock out and go home...and I was still given 30 nuggets that were not fresh. I've learned to check my order before I leave so I drove back around to the drive through, because they ask you to pull around and park as soon as you pay, and asked again that my nuggets be cooked fresh. They made me pull around again to wait. A few minutes later a worker cane out with an order and came up to my car requesting to see my receipt. I told her I had 30 nuggets fresh and that I was the only car waiting. She said she had 40 nuggets and that I wasn't the only car waiting. She walked to another car that was behind me and it wasn't there order. She went back inside and another worker came out with both bags...she came to my car first and said 30 fresh nuggets which I confirmed and she gave me my order and she took the other bag around by the drive thru window where another car was waiting...they probably got my 30 nuggets that were not fresh because the bag was wrinkled...people work hard for their money and ITS TIME OUT FOR BAD SERVICE!! Thank you for apps that let you place reviews!!! read more

This burger King takes forever to complete a drive through order. It's my second time coming here giving them the benefit of the doubt that it'll be quicker. Been almost 20 minutes in line and still haven't received. It's suppose to be FAST food. Only reason it's two stars is because of the food. read more

Lazy employees can't find what's on the menu so they tell you its not available any longer when I just got it couple of days ago

I love going to Burger King in general so I wasn't expecting anything bad since I've had good experiences, but this Burger King in this specific area... I can't explain with words with how terrible the customer service is. They made me wait a good 15 minutes just so I can give my order. I couldn't understand the lady taking my order since she had a very strong accent. She got one of the drinks that I ordered incorrectly, and told us to pull up to the front to receive my food. I've waited for a solid 20+ MINUTES!!! I understand that there's a lot of people coming in and ordering, but I shouldn't be waiting for 20+ minutes only to receive a bag of what I ordered. Not only was the customer service bad, but there was a homeless man standing by the drive thru area and gave him some spare change. To save everyone's time, money, and energy, don't come here. I strongly recommend a Burger King that has good reviews. read more

The food here is usually terrible, And the costumer service is worse. I just got food from here bc it was convenient. I usually try to go to the one on Airport and Dairy Ashford even though it's farther. it's always way better then this place. It was more convenient for me to go here bc of the time. I pulled my card out to pay but forgot that I was going to pay with cash so I put it back. The lady (that seemed to be the manger) walked off bc I assume she thought I was paying with my card. (Aka my fault Ig idk) so I waited patiently to look back at me and tell her I was going to pay with cash. And she literally said "oh my gawwwwd" I wanted to go off on her like stfu lol, but nah stayed composed bc I was hungry and I was in a rush. Also bc I would t put it past them to do something to my food. But even when I got my food (#8 original chicken sandwich $ nuggets) the sandwich was in two pieces and I could tell was fried twice (aka being old food) and I knew this bc when I was 18 I worked for bk so Ik how the food is cooked. I took one bite and throw it away. I should have just gone to Airport and Dairy Ashford ‍ btw I was once asked by an employee if she could borrow my phone so she could rate this place 5 stars. I was dumbfounded. Gone here around 5 times over the past 5 years and. Every time it was been a disappointment. I don't know why I can't just give up hope on this place. read more

Extra burnt with no flavor and it was over cooked. The staff just wants you to get out of their faces.

Their custom service is horrible! Last time I had to just drive off without completing my order, because this girl's attitude was terrible. I foolishly decided to give this location another chance, because it's about 2 minutes from my house and I've gotten okay service in the past. Big mistake! I ordered a whopper jr., small onion rings, and apple pie. This simple order shouldn't take time but I was asked to wait in the parking lot for my order. Um okay? Anyway I wait almost 20 minutes and finally ask an employee giving someone else their food about my order. She goes in brings my food, doesn't say anything, and quickly walks away. I checked the bag and saw there was no zesty sauce, so I had to call out to her and ask for it. When she was gone to get the sauce, I realized she did not bring my apple pie either! Almost 20 minutes and still could not get my order right. When she came back with the sauce, I let her know about my missing apple pie. She makes a nasty face then says another employee was suppose to bring it. She goes inside, I wait another 5 minutes before deciding to just go back through the drive-thru line to ask for it. They ask me to pull up and hand it over with no sorry or anything. Never coming here again! These employees need serious training. read more

This place never works. They never give me anything right. This place is so messy and they waste time not doing work. I am never coming here because of the waste of time and they don't ever do that. read more