Breakfast is a hard meal for me since I'm not an egg person. And on a very late night drive back to Austin, this Whataburger seemed like a great option. After all, it's around 5:15 in the morning and they'll fix me a burger. Again, Whataburger seems to be slipping since the new ownership took control. And it appears that this is not just limited to one location. Let's talk about the concerns. No iced tea available in the dining room. They went to the drive through area to get me some tea, though. (As has become the standard practice, there are no longer lemon packets available in the beverage area. And with the fact that I couldn't even get tea in that area, I decided it wasn't worth asking the staff.) Men's room? Out of paper towels. Thank goodness there were napkins available in the dining room. Burger? My Doube Whataburger Junior was ok -- although the bacon was far from crispy. The staff was friendly, the service was quick, and my order came out quickly. Ordinarily, that's enough for a 3 star "A-OK" rating, but the decline in Whataburger is clear, which is even more bothersome since their prices tend to be higher than most fast food options. Long story short -- selling out to a Chicago venture capital firm and putting the Chief Finance Officer in charge doesn't help things at all. read more

I swear you guys need to find people with better ways to talk to people cause I just went to order there and this guy started yelling at me because "he couldn't here me" and I was trying to talk louder so he could hear me and he responded with an expression "oh my God" I was so pissed I had to leave I'm not even hungry no more so thanks to the guy who was taking my order if y'all read my comment rn y'all should go talk to him it's a guy not a girl, unbelievable! read more

25 minute wait to receive my order after paying! Fast food should be relatively fast. Stop taking orders if you cannot fulfill thrm.

Visited this must go Texas burger and it was ok. I tried breakfast burger and it was yummy. Nothing super special.

I stopped by to see what the hype is about since people are always comparing in n out to what a burger... honestly dont care if the food is good anymore. Placed my order and i got my number 81 to go and sat at the first table where the workers bring out food. It was not until order 87 and 88 that i asked someone for my order that they finally went to figure it out. All of the people who ordered after me already left. My first job was working at burger king. I could work the drive thru cash register, get drinks and food myself so a whole store only needed like 4 people to run even during the meal time rush hours. There are at least 10 people working and they are all idiots. Change your name to "what a 5hitty burger" In n out rocks the hell out of what a burger in every possible way... dont offer me free stuff, means ill have to wait longer... doesnt make up for crappy service when i only ordered one burger to go. Edit- jusr tried it, taste like an overpriced whopper except burger king actually uses a conveyor belt grill lmao read more

Me and a close friend went in for a late night burger and snack in order to catch up on life. My friend ordered just a meat patty which the manager, Greg, thought was quite peculiar. Everyone about enjoying our sandwich and burger patty be conversed like old friends and enjoyed a shared meal together. After we have concluded our eating, Greg came up to us and began to make small talk which we could tell he very enjoyed, as we did. After a while he started to offer us wise recommendations on the banana pudding shakes. Go find Greg and ask him about what shake is the best! Greg is the best! read more

Whataburger - Banana pudding shake - Burgers Near Me - Georgetown, Texas

I would only get the honey bbq chicken meal and skip ordering the burgers. In this way, yes Whataburger will always be minimum a high 3 star or middle 4 star but when the honey bbq chicken sandwich and fries is what sells me on coming here compared to their burgers and it being a burger place, is sort of strange in my opinion. If you go at the slower times during the day or night, you will most likely have a much better overall experience here. read more

I work nearby and always have a good experience. Today I came in at lunch and although they were busy, the line inside and in drive thru was moving at a good pace. I ordered on the app and my food was done pretty quickly. If you don't like to wait during busy hours I highly suggest the app and you get points for future purchases. The employees were helpful and friendly today as well read more

Whataburger USED to be some great burgers. What's happened? They are NEVER HOT anymore. Always tepid to the touch. Twice I've turned in the Whataburger with cheese because the cheese didn't melt--it was that cold. It's as if they are using some kind of system to remove the grease from the burger, and thus the burger cools down. Wow...sad how times change. read more

Too many times you guys have failed me, How dare you ask me to pull to the B lane in a parking lot not fit for a gokart at 10pm, and Then have the nerve to mess up my order in typical whataburger fashion. This whataburger is not equipped to have a B lane the parking lot is way too small! There's people backing out of the parking lot and almost kill you every time its way too crammed you do not have room for a B lane! And what is going on you are way too slow... way to slow you make Subway seem fast. You are notoriously slow by far the slowest restaurant in Georgetown your parking lot is a disaster. You have NO ROOM for a B lane. read more

My go to breakfast stop. They are quick. They are accurate. The food is good. Love the fact that I can get good tea and they have lemon packets. Woo boo!! The staff are pleasant. Wish they offered taquitos all day. read more

Horrible customer service regarding delivery, long time customer; however, I will not be back for dine-in or delivery.....

This Whataburger always seems to not give a single care about customer service including its managers. On multiple occasions I've waited in line for 30-45 mins then had missing food, I have been forgotten about, workers tend to shove food out the window without even looking to where I have dropped the bag bc I wasn't holding it yet. I have had to ask for my change back because it wasn't give back to me, then get no apology just a, "are you serious?!" Unfortunately I work late as a bartender and it is the only option for food near me when I get off a long shift. read more

I have gone to this place for over 20 years. Lately, the service is slow. The food is cold, the fries half cooked. Whataburger is one of my favorite burger places, but the one on I35 has gone to pot. Oh, don't bother letting them know. They don't care. read more

Everytime I come to this location I have to wait more than 30 minutes to be served, but this time I had to write a review. Waited in the drive thru line for 12 minutes before anyone took my order, then it took an additional 24 minutes before receiving the food and there was only 1 car in front of me. This location is by THE WORST at operating a functional drive thru. I counted at least 5- 6 staff members in the back so I'm not sure why it takes them this long to prepare the food. Management needs to take a trip to Chick-Fil-A to see how to manage a busy & functional drive thru line. Do better......your food is not that great to make customers wait more than 30 minutes for "fast food" hamburger & fries. I guess I will stick to driving to Round Rock for IN-N-OUT burgers from now if I have a craving for burgers & fries. read more

5 stars for the worker Jhonathan because his customer service was superb but I wasn't impressed at all with the food. I was recommended a Patty melt which typically I would like but why the heck was it on white bread? No way did that resemble a patty melt to me it was basically a double cheeseburger with bread!!!!!!! IN N OUT IS SO MUCH BETTER read more

We only used the drive through but the service was quick, the staff was polite and helpful. The food tasted good, and our orders were correct. read more

AVOID THIS LOCATION IF YOU DON'T WANT GUM IN YOUR FOOD. I usually would never even consider taking time to write a review about anything but I am legit pissed. I bought a burger and pancakes and when I got home and grabbed the utensils for the pancakes it stuck to the top of the container. There was a white piece of gum firmly placed on the top. I called and the guy that answered the phone hung up in my face after I explained what happened. I called again and a women answered. I explained what happened and she said it couldn't be gum in the bag because they aren't allowed to chew gum. She then proceeded to argue that there wasn't gum in the bag. As I stare at the gum in the bag. I told her to not worry about it. Corporate should hopefully be more competent. I can only imagine what else happens in there. It doesn't matter, i'm done there. read more

Whataburger - Gum in my bag. - Burgers Near Me - Georgetown, Texas

Been in line for a hour and a half. The staff keeps messing up orders bcuz their arguing back an fourth with each other. I don't understand how hard burgers are to make. Shits beyond me. read more

Seriously what is happening to this place? The fries are all cold and stale no salt, burgers aren't even hot enough to melt the cheese, the bun is dry and crispier than the bacon? Y'all threw in an extra side of fries which would normally be awesome but we didn't even eat the fries that came with the meal. It's pretty sad when the best part of the meal is the drink. read more

This Whataburger is in need of some work, the customer service that I experienced the other night was horrible. Waited in the line patiently which is perfectly fine, but after I had ordered I had to wait another hour to receive my food. Went to speak with manager on duty about it and got attitude back concerning the order whenever I hadn't received my food, they had given my order to the wrong person. Not once, but 3 times. If you're wanting some fast food that will definitely mess your order up go here. I have never received an exact order from this location. P.S - I got promised some pies for waiting so long and DIDNT RECEIVE THEM EITHER read more

Online ordering for curbside at this location is TERRIBLE! Twice I've gotten there at the time my order is supposed to be ready and have had to wait at least an additional 20 minutes! Even after calling to make sure they received your check-in notification, you're still left waiting. They should do away with curbside if they are not able to properly and efficiently get orders out. Ridiculous read more

DO NOT GO HERE! We waited in line for 30 minutes after ordering, just for our meals with chicken to have chicken as hard as a rock and crunchy . We also ordered a breakfast sandwich and asked for no bacon, but got no hamburger meat. We also asked for no sauce, AND STILL GOT SAUCE. To top it all of, the employees were horrible and rude. The man taking orders had a nasty attitude, and the woman at the window wasn't very polite. 0/10 experience. read more

Waited for almost 10 mins in the drive thru without moving at all so I went inside and ordered and paid. The employees were just walking around and talking to customers at tables who already had their food instead of bagging orders. Literally no sense of urgency. I get that it's "fast food" and u don't care but fast food should be FAST. I waited another 20+ mins inside. These people don't know what they're doing. Go anywhere else if possible read more

I just spent over 30 minutes in their drive thru line, during which time they tried to give me the wrong order three different times. Considering that my daughter was now stranded at her practice that ended 15 minutes earlier, I finally had to walk inside to just get my money back so I could just leave! Turns out, they hadn't even STARTED our order yet and tried to get me to wait so they could make it. Had I had the time, I would have gone full-Karen-mode on the manager, but we had to rush to get our kid who has been waiting for us in the 30 minutes we wasted sitting there. Got my money back after another 5 minutes, and ran out as fast as I possibly could. Never again. read more

I would give this location zero stars if I could. Went here for the first time today and placed my order. I guess this location likes playing practical jokes with their customers. I placed my order and the girl working the drive through decided to correct me on how I was saying my order. I repeated what I wanted 3 times and she corrected me three times. I then asked her if we were not talking about the same thing and she said yes. So, knowing what I was trying to order she thought it would be funny to correct me not once but three times. I get to the window and her and her co-worker proceed to look at me through the window and laugh. She hands me my food and when I finally make it home (because I do not live in Georgetown) my son opens his burger that is supposed to be a double cheeseburger with bacon and they gave him a plain burger with just meet and cheese. Nothing else on it. I called the store and asked to speak to a manager. I explained to her what happened and as they always do she offered to replace my meal. I told her no, I do not want free food. Not only do I live 20 minutes away and not turning to go back in 5pm traffic but I will never go to their location again. I wanted her to know she had unprofessional, rude and disrespectful employees working for her that did not understand anything about customer service. They thought the entire thing was funny and I guaranteed her this was not the first time these employees pulled this crap. This was the absolute worst experience I have ever had at a fast food place. It's sad that someone can not even do their job correctly at a fast food place and think it's funny to treat people like this. read more

Straight up slow. We're talking like 40 minutes slow. Every time. Skip it. Drive up the highway.

Quick breakfast . Great cinnamon roll. Delicious. The breakfast meat could improve. Service was friendly, and professional. read more

Whataburger - Burgers Near Me - Georgetown, Texas

This is the worst Whataburger. I have no idea how they even get reviews as high as they do. Are the food options in Georgetown that bad? Drive Thru attendant is always a mess. Please drug test them. read more

This is such bad whataburger overall. The staff is rude and the tables are always dirty inside. The only good thing is it's the only restaurant open 24/7 in Georgetown. The service is super slow as well, and the manager tends to hit on minors read more

40 minutes in line only for them to give me the wrong order. The paper on the bag had the order right but they gave me completely the wrong thing. Come on Whataburger get your act together read more

waited an hour in the drive through all to get the wrong order. if zero stars was possible i'd pick that

Really bad service and quality when it comes to whataburger. Waited for over 20 minutes for my food before someone finally checked into my order after watching loads of people that came in after me receive their order and all I had ordered was a tiny water burger Junior with cheese and bacon and they couldn't even get that right. My burger didn't even have mustard on it, now does that sound like a whataburger to you? I've traveled all over this great state of Texas not to mention New Mexico and Arizona and I've probably been to at least 40 different whataburgers and this was absolutely the worst that I've ever had. What a crappy burger. If you if you value your time, money and patience, not to mention taste buds please don't stop at this location. read more

I would first like to preface this by saying that I don't hold anything against the managers of this location, but since I have moved to Georgetown I have always gone to the highway 35 location. My experience with this location has mostly been negative because of the fact that employees take way to long on simple orders while playing around in front of customers. For example, the last couple of times I've ordered ahead of time for a pick-up order, they have taken between 15-30 minutes to bring out my order. The first time, they began bringing it out as I had lost patience and decided to leave and let my money go to waste. This time, they brought out my drink and claimed that was all I had ordered. After the worker was corrected on their mistake, they went back inside and never came back out. At the 20 minute mark of waiting, I pulled up through the drive thru to ask why there were so many issues with a small order and was informed that my entire order had been ready for the last 20 minutes, but had just been ignored. I do believe the manager handled the situation very well and remade the order as it had gotten cold, but overall, I am never coming back to this location. read more

Terrible customer service. Absolutely terrible. Was talked back to with attitude when asking a simple question. Workers seemed to think it was funny. Never going back. read more

I think everyone is asleep here at this location. The girl at the speaker was dryer than the Texas weather in summer. She seemed like you were inconveniencing her by telling her your order. I like how they have two lanes now where you can have a person come by and scan your app. The guy who took the payment was dryer than toast. I believe in great customer service and would highly recommend this company to adapt Chick-fil-A's style or give all your employees a lesson with hospitality and customer service. They should read "Setting the Table," and learn about it more. The service industry in Georgetown is looking very grim and I don't foresee it getting any better. read more

"Average quality, nice employees, and clean" This was a little hole in the wall Whataburger off the side of 35. Perfect for making a morning stop in route to Dallas. It's been so long since I've had a honey butter chicken biscuit, so we were reunited here and graced by the presents of Simply Orange Juice. My favorite!! I must say the honey butter chicken biscuit was just okay, but the hash browns were super crisp. The employees were very friendly (could have been out of boredom since no one else was there) and they kept the place clean. Literally clean...there were wet floor signs all the way to the bathrooms. Not too bad of a stop if you need a quick snack or meal. read more

A 'have to' when in a state that has this chain. Maybe it is just the novelty because we do not have these in CO, but it has a unique taste. Perfect thin burger on a bun with the fixings. The biscuits and gravy for breakfast are not too bad either. read more

Again! I know, my fault for not checking my bags before I drive away. No ketchup! My son gets the 3 piece strip meal with no gravy, no dipping sauces, only ketchup! Guess what's not in the bag! read more

I love the convenience of how fast and friendly they are, but I hate onions and I always ask for no onions and always get a burger with extra onions. Never fails. And now that I'm pregnant, I can smell them through the bag. That's my only pit I have here.. read more