5-Stars to this Whataburger! I came in through the drive-through for a quick bite to eat on the road. As everyone that knows Whataburger knows, Your order is always made to order, so they are not always the fastest fast food restaurant around. But this particular location of Whataburger seems to have it down! They were busy, but I was still in and out with fresh hot fast food in less than five minutes. Everything was delicious and my hashbrowns were perfectly crisped! Review #2120 read more

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Fries not fresh at all. Ordered a chicken sandwich extra whatasauce. we asked for it like three times to be sure. Got all the way home, sandwich was dry as a bone not one drop of sauce. About the second or third time i've had issues with this whataburger and we won't be back. read more

Horrible service. First came in ordered my food the guy taking my order got it wrong three times. After my food got brought out the cheeseburger had no cheese on it and I received small fry instead of a medium which isn't at all what I wanted. Then when I went up politely asked if they could add cheese the lady scoffed and me and said k. 5 mins later she came back and very rudely said "you didnt order it with cheese but okay.". Last time i checked the costumers always right. Get some new employees. read more

My 3rd review, from my recent trip to Dallas, was actually my first stop after I landed. I got to Dallas around 11pm. What's open at 11pm? Whataburger. Now, there has always been a big debate of which is better: In N Out or Whataburger. Being from California, I think everyone thinks I'm automatically going to vote for In N Out. But more on that later. Let's talk about Whataburger first. Before this trip, I actually had Whataburger once or twice before. Those times, I got a regular Whataburger, a patty melt, fries, etc. This time, I tried the sweet and spicy burger and the jalapeno and cheese one, as well. First, the jalapeno and cheese was good. The perfect amount of jalapenos without being too spicy. The beef patty was seasoned pretty good. Now, the sweet and spicy burger was even better. In fact, I will say that this is probably my favorite option so far. The sauce wasn't as sweet as a regular BBQ sauce (still sweet though) and it was the perfect amount of spiciness. Together with the fries and a large root beer, it was the perfect way to end a long day of work and then flying. Now, let's talk about the comparison. Is Whataburger better than In N Out? Quite simply, no. To me, I just think the comparison should be more towards Burger King. On the other hand, Whataburger blows BK out of the water. And, I actually like Burger King! Maybe it's just me being a homer, but In N Out is, for me, the very definition of comfort food (the burger, that is. Not the fries, because those suck). My burger EXPERIENCE rankings (not just the burger, but the whole meal): 1a - In N Out - Like I said, burger is phenomenal, but fries suck. The customization options are simple, but change the experience. 1b - Shake Shack - Quality is just as good as In N Out, but the fries are better. Also, can't beat the frozen custard. 2 - Five Guys - The best fries!! Also, while the burgers are great, don't sleep on the BLT. 3 - McDonalds - I'm pretty vanilla when it comes to McDonalds. The 2 cheeseburger meal is all I need. With extra pickles of course. However, the new Cheesy Bacon Jalapeno QPC is actually really good! Also, make sure to download and use the app. Their rewards add up really fast and the deals aren't too bad (BOGO breakfast sandwiches FTW). 4 - Whataburger 5 - The rest. However, plus points for any place that has a fried egg as an option. read more

Whataburger - a hamburger and fries - Burgers Near Me - Garland, Texas

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Screwed again. They seem to only do it whenever I don't check my bag. No cookies and half a large onion ring... Well done. Update 3/6/19: Received an email and phone call from the General Manager apologizing for the error. I let them know I appreciate the call back and the apology. But let's be real here. Nothing is more irritating than paying for something and not getting it. It is even more irritating to drive back and have go inside to get it corrected. Nope. You just suck up the cost like someone stole it. They did offer to make it right and that is awesome compared to some places. We will take them up on that soon because my 14 year old loves Whataburger and needs a monthly fix at minimum. Dammit, I really wanted those cookies too..... read more

Whataburger - What you pay for. - Burgers Near Me - Garland, Texas

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This place use to be amazing but since some new people took over, it's not the same anymore. My orders keep getting messed up. I ordered 2 Whataburgers but was given 2 Whataburger Jr.'s. One time I ordered fries but by the time I brought it back to the office I realized there was no fries inside. Please have someone make sure the customers are getting what they ordered. read more

Worst drive thru ever spent over 20 minutes waiting for order then it was cold I only ordered a breakfast taquito

We used to go at least once a week to this Whataburger. NOT ANY MORE! The service is terrible! The last four times we have gone, every order was wrong! The staff is incompetent and still overcharges and gets the order wrong even when we point it out to them. The wait has been ten to twenty minutes because they forgot to turn in the order or are too busy playing grab as$. I used to love going here. NEVER AGAIN! read more

I ordered Uber eats from here and I didn't get my extra sauce that I paid for which is whatever but I also didn't get fries for one of my meals? I also work in food service so I understand mistakes can happen but multiple times within the same order? read more

Service is extremely slow !!! We only got 1 thing, a kids meal. The cashier looks very under the influence and talks very low and slow when I tried to order. Everyone had to pull up to wait for their order and they're not even busy?? Cashier angel A . read more

I've been sitting here since 3:15am in the drive thru and it's 3:55am. I'm hungry, tired, and want to be home after working since 5pm.. horrible mf service read more

We went for Sunday breakfast. Must have been shorthanded. The manager was preparing food. No one helped take our order. Another customer asked about their order and the manager said "working on it" (without ever turning around). After waiting 10 minutes at the counter for someone to take our order or at least acknowledge that we were there, we left. read more

We love Whataburger but this location is beyond slow. It has taken 30 minutes in line for the drive thru with only a couple cars in front of us. read more

This location messes up my order almost every time i go and they are so slow. Not to mention the lady taking my order was extremely rude and seemed as if she hated working there. and no, they were not busy. Only two cars in front of me and no one in line behind me. The service there is always so awful. Definitely wouldn't recommend this location unless you want the wrong food, bad service or to wait forever in line. read more

I can't tell you how many times I visit Texas and never went to a Whataburger - man, I have been missing out. Good quality beef, fresh toppings, huge burgers and good prices. Great fast food joint! read more

Whataburger - Burgers Near Me - Garland, Texas

Oh my God soooo freaking slow!!!! Like how hard is it to take an order correctly and cook a burger??? We waited in the drive thru for 40 minutes for marginal food at best. . . . . never again. read more

Probably one of the cleanest, and friendliest Whataburgers I've been to. I usually don't sit down and eat my meal at fast food restaurants but I would here. Can't give the staff enough credit for my experience. Thanks guys! read more

The service here is too slow, I had to wait in my car for I don't know how long. This is a fast food restaurant for a reason, nothing here is fast to me. This is the last time I am going. You guys take forever. They even forgot my sauce like always. read more

My main issue is that my order is hit or miss in being correct. Every week on Wednesday night, I order whataburger plain and dry, another whataburger plain, with cheese and mustard and chicken straps with toast and gravy, each item with fries. I always get 3 orders of fries, that is never messed up. The plain and dry burger, sometimes comes with cheese, I request no cheese! The other burger, I request cheese and mustard, no veggies. It's always wrong! The strips never come with gravy, sometimes the toast is there, most times, no toast or it is over toasted!!​ It is very dark. It would be nice if they actually read these reviews and improved. The people working are courteous and professional. I don't check my order until I get home, it's too late to do anything about it and if it's wrong before you drive off, add another 30 minutes to have them corrected. I visit all 3 Whataburgers near me, all are equally low performance restaurants. All have the same problems, incorrect orders. read more

Worst service ever. I waited in my car for 35 minutes for cold fries and a patty melt that had I toasted toast. I had to knock on the window to get anyone to even acknowledge me. When I asked to talk to the manager, I was told he was busy and could pull and wait another 20 minutes if I wanted to talk him. Steer clear from this disaster of a Whataburger. read more

By far the best place, live near hear and always a blast you can come in late night to get a fresh burger here.

The long waits are not new I always expect a lil wait but today was ridiculous. After watching 6 cars behind me get their food while I was told to pull up . 25 mins go by and someone came out to see my receipt to return 5 mins later with no apology or reasoning why I was left out there . This is one of the worst experience with whataburger I have ever had . They did this because I'm white! I will not return and I will steer people away from here as well ! The one star is only because it wouldn't let me post without one. read more

Poor service; customer UN-friendly. Incorrect drive-thru orders. Find another location. read more

Whataburger, Whataburger, Whataburger, where has my Whataburger gone? Over the years I've watched Whataburger go from class act to class clown. Where the Orange and White were a beacon that brought me back home to Texas, now I run from those colors. Food has gone down hill, service is spotty, and now mold is an extra topping to your drink menu. Yes, black mold all over the drinking station. This one and the one in Sachse. Look closely the next time you go to pour your favorite beverage, You might get something extra that isn't on the menu. read more

What a bunch of pansies. Quit bitching about waiting on your Whataburger order. It's been this way for 50 years at every Whataburger. If you don't want to wait, go to McDonlads and enjoy your crappy hamburger. read more

What is happening to today's fast food workers? Are these youth the future of tomorrow? Geez, we're all screwed if they are. Employees of chick filet are our only hope and savior. Now on to my review... I've noticed, as many of others on this site, that the service at Whataburger has gone down the ole crapper. As much as I used to love Whataburger, it pains me to go elsewhere, but when the employees continue to screw up orders and delivery a bad product, enough is enough. Ordered a Whataburger junior meal today. As I opened the wrap to my burger, the bun was cold like it just came out of the freezer. Seriously, who wants to eat a cold( not room temperature, but frigid) burger? At least my fries were hot, but come on Whataburger, y'all got to start recruiting quality help like C Filet. You've got to fire those lazy kids y'all keep hiring. It's not making y'all look good. You should consider hiring more retired people who actually give a crap. These younger kids you hire are worthless. And by the way, this crappy service is with most of the Whataburgers I encounter. The good locations are rare. Get it together already. Hope the new corporate owners clean house. They need to. read more

Every time we come here they can never get our order right. We stopped by tonight and both got burgers that come standard with cheese but they failed to put any on... Not to mention that we waited in line for 30 minutes which is not uncommon at this location. You would think they would get your order right after taking their time but no. It appears to us after coming here for awhile that it's likely a result of poor management since they always have new employees. read more

This Whataburger just went through a remodel, come check it out. Support Tracy and her team. We are here to give you Texas Size Hospitality. I want to personally invite you in to check out your almost new WHATABURGER!! Thank you all for supporting us. We are here for you. Tracy Fritts GM And team. read more

Poor service, multiple past incorrect orders. And, finally, I just showed up in line right *before* 1100 on a Sunday. But was told "we're done serving breakfast" as the clock struck 1100. I'd recommend other locations. read more

What used to be the greatest, is no longer even decent. I have tried to be loyal to this icon of Texas by continuing to purchase a burger there at least once a month, like I have all my life. I keep thinking that the dried up, hours old, tasteless thing they serve me is just a mistake. But now I know it is the norm. This is what they sell now. Good bye Wataburger, I truly miss you. read more

Trash. Don't say you weren't warned. Literally every time I come here they get my order wrong. In person, door dash, Uber eats. Wrong wrong wrong wrong WRONG. Door Dash'd something last night, they got it wrong, asked for NO sauce or veggies on my bacon cheeseburger and it's loaded with everything. Utterly annoying. Last time I went in person, they switch my childs kids meal with a #13 and even after that they STILL got that AND my burger wrong. These workers suck and honestly idk how they got more than two stars. read more

By far the slowest Whataburger and I've been here 4x. If only it wasn't so convenient for me..

Rolled up to the drive through and they offered quick and polite service. The food came out hot and steaming. I recommend trying their whatacatch and their onion rings. It's a tease to your taste buds. It'll have you wanting more. Don't forget the spicy ketchup as well. read more

Easily the best Whataburger in the area. Great service every morning and lunch from a very friendly staff and very welcoming. I rated this place because I usually get average or less than average service at Whataburgers. I appreciate their commitment to service. Manager very proactive for the customers. Thank you. read more

Great food great service. Immanuel was extremely friendly and helpful. Would definitely recommend.

If you like waiting for 30 minutes for fast food. This is the spot for you. It doesn't matter how many people are in line, or what time of day it's always slow. read more

I haven't had Whataburger in awhile, but today I was craving for some burgers. I went through the drive thru and got a cold burger and onion rings. I am so disappointed. Not coming back here again. read more

I live right next to this awesomeness hamburger joint. I always go here. First off, expect to wait 15 minutes. They make everything fresh including the fries. Just wait longer. Its coming, there. This may look fast food but its not, its great Texas food at heart. 2nd- customization of your order. I put extra onions and A1 sauce on my double. The drinks are pricey but the cups are thick styrofoam and insulates your drink longer and colder. read more

Best Whataburger in town! Clean. Fast. Super friendly. Order is always 100% accurate.

Don't normally have issues here but if I preorder and then am asked to wait in line behind orders just made then pwhy did I pre-order?!?... and someone needs to promote that elderly man Phil poor guy he seems competent but has his hands full herding all those children in the kitchen read more