As someone from the home of the Whataburger, Texas, I can honestly say this place is doomed! I usually leave the line in the drive thru, because you can literally sit there for 10 min. The line does not move. That coupled with ppl parking after they leave the window to go back in and get their order corrected, it's not worth the effort. But... went today at about 3:30p, and stayed because there was no one in line at all. I ordered, the kiosk style employee took my order. I paid at the window, because I had cash. As she gave me my change, she asked me to pull around and park at a numbered spot. I was the only customer in the drive thru I realized I hadn't asked for ketchup but remembered Whataburger (from experiences in Texas) is always good about making sure you have it. I love the spicy ketchup. About 4 min after I Parker's, a nice employee brought me my bag with patty melt and fries- The employee was friendly but brought no ketchup and, when I asked, he said I could swing back around to the window and ask. I didn't bother- not sure why he couldn't bring any back out. No napkins in the bag for my very saucy patty melt. The melt was alright, but the fries were lukewarm and stale (way too salty but this is fairly normal for this chain). I will probably choose other burger joint options- I've tried twice with this restaurant, and it's not worth the money or hassle. Hope they revamp and get with the program or they'll never make it. read more

Went here for breakfast. Food was alright. My rating is more from confusion. We ordered on the kiosk and items on the kiosk are not at this location so we had to get refund. Items like the jalapeño biscuit and cinnamon roll. Okay no worries, but then they were out of tortillas and my ice coffee was forgotten and it's basically straight milk. The workers are nice but very unaware of their surroundings. What should have been a 20 min nice breakfast date with my husband turned into a 40 min confused lunch. another customer went up to the counter and was wondering where his food was it has been 20 mins... the employee said the drive thru is "crazy busy" .... There are literally two cars in the drive thru.... Very odd location don't recommend read more

Whataburger - Burgers Near Me - Dawsonville, Georgia

Go to Wendy's or anywhere else for breakfast. My iced coffee was basically milk. I was only one there and took 10 minutes in drive thru. My chicken biscuit was 2 little chicken tender in the middle. How can you even serve that. read more

Whataburger - Burgers Near Me - Dawsonville, Georgia

2 "strawberry milkshakes". Left is all foam and warm. Right is all syrup. Employee was nice read more

Whataburger - Strawberry milkshake - Burgers Near Me - Dawsonville, Georgia

We worked late last night. Late enough that when we realized what time it was, it was too late to cook and there weren't a lot of options in Uber Eats. Against our better judgment, we went with Whataburger's Dawsonville location. This might be my first review for them on Yelp, but it is not the first time there and all three times in the space of almost a year have been equally terrible. Let me put it in perspective... I spent several years of my childhood in Texas, where Whataburger is about as much as an iconic institution as Atlanta's Varsity. Imagine growing up and moving east where there's no Whataburger in your state. And then imagine joining the campaign to bring Whataburger here. Let's change that and take a native Georgian who grew up eating at The Varsity, who then moved to Texas, went YEARS without that nostalgic taste and the memories associated with it. Then, let's say someone decides to open a Varsity franchise in Houston Metro AND COMPLETELY DISGRACE THE MEMORIES OF YOUR CHILDHOOD. That's pretty much what the Dawsonville location has done all three times we've eaten there. I can only assume that they just don't care. It's not only that all three times the food has been old and cold... it's not only that the first time I ordered there for a pickup, and they let me sit for 30 minutes before handing my mysteriously lost order, with no offer to remake the old, cold, stale food... it's also that consistently all three times, the orders have been horribly wrong. As you can see from the picture, I ordered two double whataburgers, both with bacon, one with jalapeno, one without, and both with letttuce, tomato, onion, pickles and mustard, even though you can't see that part. We paid for the up charges. Total was $51 and some change. Pretty sure what I ended up with was not $51 worth. What I got, was three burgers... only one with bacon, all three with only ketchup. The handy thing about Uber Eats is that you can watch in real time where your delivery person is. Poor dude sat at that location for almost half an hour. Maybe he had dinner while he was there, I don't mind. But I'm 100 percent positive that he did not assemble or pack the order. So clearly he was not the issue. So not only did they get the order horribly wrong, but they made a guy who depends on tips, wait. Yes, we still tipped because we knew it wasn't his fault. And I know Dawsonville isn't a hub of activity at midnight on a Thursday morning, so I'm pretty positive they weren't just swamped, which was the excuse I got the first time my order was left sitting and also incorrect. At this point, I'd rather see that location shut down than allow them to further disgrace an iconic Texas institution. We won't be going back and I'll be sure to share my review on that location. read more

I have heard all the hype but this was my first time ever eating with this chain. I would go back for the onion rings they were amazing melt in your mouth crunchy on the outside 'Perfecto' had the number 5 good flavor very tasty but burger was luke warm and so were the fries. For the record we ordered our food and ate at table in store. There soda machine was broke no diet coke, no coke zero, just diet dr pepper. Should have just went for unsweet tea. Over all my meal was very lackluster. Service from staff 1 out of 10 I would say 5 not fantastic, no greeting upon walking in, had to ask for help and a very ackward moment when the guy came tableside with tray of condements he only pointed out two kinds of ketchup but had a few more items but was not able to see what they were. I wish I went to Wendy's read more

Fast food sucks, am I right? These days you pay a fortune for crappy food delivered with an attitude. But lean in, I'm about to do you a solid...hit up the Whataburger in Dawsonville. They do it right here. The burgers are solid, the chicken sandwiches are the best around. The fries have the perfect amount of salt. And where else will you find a Blackberry Dr Pepper shake?? And if you're lucky, you'll have your order taken by Candis. The sweetest gal in drive thru land. Calling you honey every step of the way. They better hang on to her. She'll make your day! read more

I'm a big fan of Whataburger and was very excited to see them open a store in Dawsonville. So far, it looks like they are a big hit with everyone except some Yelp reviewers who had bad experiences with the drive-thru. The drive-thru lines and the inside seating has been packed every time I have gone by so I went inside. I like the self order, self pay screens. They just need to pay attention and hand you a drink cup once you've ordered. Food is good, on the top end of fast food burgers. It's a solid 4. Service is good, place is kept very clean, food comes out quickly and you get a good cheeseburger and decent fries. It's a great place to pull through, get a burger and hit 400 on the way home from the lake. read more

Whataburger - Whataburger Dawsonville on 400 - Burgers Near Me - Dawsonville, Georgia

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We've been waiting for this to open and it did not disappoint! We were able to get in line to be one of the first 10 customers. There was a swag bag included for being one of the first! Of course we received service with a smile. The food was fresh and tasty and didn't take that long even though there was a huge crowd. We came back once again to try breakfast. That was a delicious surprise. I've got to say that their chicken biscuit beats all of the other ones you can get. Yes even that one! read more

Coke was flat. I waited for my order for 15 minutes. Burger was cold. Bread was soggy. So much mustard that was all that I could taste. I didn't finish the burger. Weird ambiance employees were screaming and playing. Get it together guys. The only one thing that was good was when Selena Gomez came on the radio with " I love you like love song baby". read more

Whataburger - Soggy bread. I kept taking off pieces of the bread trying to get to a part that wasn't soggy. - Burgers Near Me - Dawsonville, Georgia

The lady with the blonde hair was super nice and she kept us updated on our food. We were informed ahead of placing order that there would be a short wait due to making fresh cooked chicken. It truly was worth the wait read more

First time trying since we were visiting from florida. Service is like chikfila where they stand by the menu screen to help you. Food was fresh and huge! Way bigger than a mcdonald's burger lol. Everything was tasty! Have to find one closer to us now :) read more

I love me a good smash burger. I always get the double cheeseburger an fries .. fast service... good fast food ..

I tried this restaurant for my first time not long after they opened in 2024, ordered a burger and fries. The fries were so salty you could not eat them. Today I went back to try again, fries are still very salty but isn't the burger ! Why is a burger so salty you cannot eat it ?? Never happened to me before with any burger, anywhere. Not a fan at all. Very disappointed. read more

Food was fresh and the curbside wait wasn't long. However, I ordered the Monterey Melt and there were no grilled peppers on my burger.

I really want to like Whataburger. I really do. I enjoy their burgers, but their drinks are always mixed wrong (not enough syrup or not enough carbonation). They always have two lanes open, but only answer one. They aren't fast food at all-we might have had time to go next door to Olive garden, have our food, and leave before we got our order here today. Maybe a slight exaggeration, but this is coming from a disappointed fan. I've been here 10+ times since they opened and for some reason I'm dumb enough to keep coming back and trying again. It's always the same problems. Today is my last visit, I swear. read more

If I could leave a worse review I would. As someone who is from Texas and frequented Whata there, I was so excited to have one nearby! Unfortunately I've been 3 times and every single time the food isn't just subpar - it is BAD. Cold fries, burgers with minimal or missing condiments, and overall missing the flavor that is to be expected! This has been both in the restaurant and through the driveway. Whataburger corporate needs to either fix this location or shut it down before they ruin their reputation. read more

This place has huge burgers! They have those little fries that are soft, but not soggy, like everybody else used to have before they changed to those big hard fries that stay warm forever so there isn't any food waste. They got those medium drinks that are so big you can't finish. One drawback is they forgot to ask how I wanted my burger cooked and gave me a rare one. I'm not a fan of rare, but I will assume there's enough food safety going on in there that it was safe to eat. Next time I go there, I'll bring a friend, order a large combo meal, and split it! read more

We absolutely love this place. Carole is awesome and takes care of us. Great service. We will return for more great burgers

Pretty good; must dine-in to enjoy the freshness. The regular bun double burger with no cheese and ketchup & creamy pepper sauce = instant temporary relief from the ever-craving of an In-N-Out when you cannot fly back home quick enough. read more

Food overall is really good. Service however needs a lot of work. To tell a customer after waiting in the drive thru line that they will not take back an order that is messed up is very poor customer service. I get that orders can be messed up but initially refusing to fix it is absolutely not okay. Then they dismissed the entire treatment stating well the drive thru guys rang it up wrong. I'm not mad my order is messed up I'm mad you refused to fix it in the first place. Inside looked fine no messes. Please upgrade your customer service treatment or you will not last. The food is worth it. Make sure you always have a receipt on hand or they will not fix your food even when they mess it up. read more

Best tea ever wish I could get a gallon just the best I have drank in fast food love their patty melt

This was my first whataburger ever, first impression was awesome, I went through the drive thru. A bit packed but over all the food was great. Fries are good as always. The burger was one of the best I've had.(and I've been to a lot of burger places) 5/5 for me read more

2024 09 18 Side Quest: Which fast food flavors finds fondness in friends? If the dang computer on the left side of the counter could work as good as good as other electronic thingamajigs it'd be quite helpful. If you over heard us that night from our buddy's belligerently boisterous burger bashing, as if this was the 1859 Pig War, I apologize if it wasn't as funny as he thought. However the "strawberry malt does make this entire altercation worth it" was his words. Indeed the vanilla malt I had did hid the embarrassment I endured that evening. I hope you see this my good Judgmental Pal... lolz. TLDR: It's a chain fast food burger joint from out west that is the only place that has malt shakes... so yeah you'd find Scooby & the Gang here; which is why I come. read more

greasy burgers; non attentive staff; dirty lobby; salty chewy fries; waited on my food for 25 minutes with no updates

Had to wait extremely long. Food was cold. Not good at all. Fries cold. Not a good experience. Will not go back. read more

Whataburger is my fav and I am so glad one has opened up near me! I love the chocolate shakes too!

Went there for the first time today since opening. I ordered unsweetened tea and was given sweet tea. I also ordered a double burger but was given a single. I paid extra for the double burger but did not realize it was single until I got home. Not happy! read more

I typically don't go with one star reviews, but this was close. Because of the hype, I've attempted to go through the drive thru here to try it three times over the past month... after sitting 10-15 minutes without movement I gave up and reversed out the first two times. Today, after about 10 minutes of no movement somebody pulled in behind me, so I was committed. All in all, it took 35 minutes to get thru the drive thru, and it wasn't busy. I was maybe 4 cars back. Burger was basically a sonic burger, not bad but not special. Won't try again. Freddy's beats it hands down. Heck, so does Wendy's. read more

2 burger meals and paid $30 for them to have the audacity to give me old dark microwave french fries. Why did they think that this is OK?

Avoid this location! Went in Sunday (Dec 8) evening and it was pretty slow. A few tables were occupied and the drive-thru had a few cars. Ordered at the kiosk and grabbed our number and sat down. And waited. And waited. There was a lot of yelling in the kitchen for Tripp to cook some burgers, and more patrons came in and ordered and sat down. The place filled up as the kitchen got behind. Food didn't come out for 25 minutes and all of the burgers were wrong. No cheese on any of them, a burger ordered plain came out with all the fixings, what should have been a double burger came out as a single, wrong toppings and condiments on them all. I did go to point all this out to the person at the counter and all she said was that they don't refire burgers and gave me a few slices of cheese. Apparently we weren't the only ones with issues. There were at least five other patrons that went up to complain, including someone who went through the drive-thru and came back. Oh, and they did refire another patron's burger. Heard that from the yelling from the kitchen. This location is mis-managed and I am going to avoid from here on. read more

The one guy who served us our food was literally so mean. He's the gay one trust me you'll be able to tell if you see him. Like dude if you don't like the job go get a different one stop being rude. read more

The food tasted very fresh, kind staff, clean restrooms and dining. Vibe inside was very inviting

Food is good but if you're going through the drive thru then you'll be waiting for no less than 15 min. On average it'll take 25-35. Service here is not fast. And once you're in line there's no leaving when someone gets behind you. Workers are pleasant. read more

I consistently swing through here late night/ early mornings after working inventory shifts & am always pleased with my service and food even in the late hours that I know get hard! read more

My order was completely wrong and 2/3 of my order was missing when I got home. I was missing both apple pies and both order of fries from my meals. I called the restaurant and spoke with somebody named "Francisco" who claimed to be a manager and asked for him to refund the items that I was never provided, and he said he was not able to do so, and that I would need to come into the store in person. This is now the third poor customer service experience that I have had at this location, and as a result I will not be back. I cannot tolerate such a complete lack of customer service from this location. I eat at many of your other locations, including your San Antonio airport location earlier today and NEVER have an issue, but this Dawsonville location is terribly managed and poorly operated. It's a shame as I love your brand, but I cannot continue to support this location with repeated basic issues of customer service. A refund should have immediately be issued for items that were not placed in my bag, and your employee's lack of basic management skills are unacceptable in basic service recovery. read more

this place is so good to my tummy the food is good the service was amazing the ambiance was maybe me but it was good people should go to this place read more

Went inside to order from the kiosk, waited 20 whole minutes for our food. Overheard an employee talking about how "this place would be in shambles" without him. They heavily prioritize the drive thru while entirely ignoring the in-store customers. It was 15 minutes before an employee even spoke to us. After all this, the fries were overdone and tough. read more

Terribly managed, getting food here takes atleast 45 minutes if they have even a couple people in line. Needs to be shut down or under new management read more

Literally EVERY time we eat here, we wait 30 min for our order (drive thru)...and It's always wrong! Why I come back, is beyond me!!