I ordered a patty melt two honey chicken biscuits at 3:05 in the morning my order wasn't ready until about 319 in the morning almost 20 minutes I would've known that I would've gone to somewhere else felt like they had forgotten about me when I was sitting inside the dining room if they would've told me 20 minutes at least I would've been warned I guess. Had no complaints about this place until now always good food made well read more

Whataburger in Arizona!? Pulling over!! The food is just great and and easy to customize! I always get the bacon cheese burger with the grilled onions best in the world!! I suggest get the fries with no salt much better :-) Went through the drive through very friendly service :-) The only lil thing was the service was a tad slow but great food worth the wait!! Sodas are great tasting For the kids grilled cheese they love it! So if ur from Texas and can't live with out whataburger hit Arizona in the way to California!! read more

Taylyn C at drivethru is the rudest little biotch ive ever seen. She threw the bag at me and said "Here!"... I then asked for ketchup she threw those in too. I snatched the bag drove off then immediately called Brandon the mgr. Another mgr answered and apologized. What a POS this place is! read more

I have been sitting in line for six minutes behind at the car at the window in the drive-through. If this is supposed to be fast food this is got to be the biggest joke in the world. If you're in any kind of hurry to go anywhere or even if you want to just get home on time don't stop at this water burger they are super slow. read more

Must be whataburger policy to make you wait at the window while they get the order of other customers ready before they gave my order. Waited at the window for 14 minutes. Only order 2 burgers and a fries. By the time they gave me my food the burgers was warm and the fries was like Luke warm. I only order two burgers and a fries why the hell did I saw them getting 5 plastic bag ready instead of giving my food when it is hot so I can leave and not make me wait for 14 minutes instead of leaving it on the counter and getting other customers order ready. Not the first time this has happened to me. Happened at a different location in Tempe. Must be their policy for when the drive thru is backed up you let the first order sit there and get the other orders ready so you can give it to everyone at once. Never eating at whataburger again. So ask yourself next you're at whataburger and you are sitting at the window for over 12 minutes plus before they give you the food and it's warm and not hot. That is the reason why. read more

Major points scored by what-a-burger for treating evey customer that walks in the door like a welcomed guest! The staff are friendly and attentive! I am a fan of the Jr. Bacon Cheeseburger because it's just the right size for me. read more

I was at the drive thru at this store at 7631 around 6:30, they were very slow, I clearly ordered a large iced tea with extra ice, half cut sweet, and confirmed it twice with the speaker and the pull-up window. They gave me a large sweet tea with barely any ice. I came back again at the drive and ordered another sandwich #1 and they gave the wrong order again (no lettuce and tomatoes). because I was passing by from california, it was very disappointing, and cannot come back to let them know. read more

I have food allergies and the general manager was so nice checking all the ingredients for me. The best part is that I can eat the hamburgers and have a shake! read more

Its been years since my husband and myself have visited Whataburger. But he saw a sign as we drove by for a pattymelt and wanted to try it. We went in and there were so many workers at the front. Yet no one greeted us. We patiently waited amd still nothing. After a few minutes an employee came up to the registers we walked towards the one he was at. And then he walked to the other register, (the one we originally were standing in front of) and then he just walked away. Other employees were high fiving eachother and having a good time. But no one acknowledged us. We waited a minute or 2 longer and then we just walked out. We ended up going to the other location on indian school and litchfield. Where when we walked in everyone welcomed us. It was a night and day experience. Get your crew together and teach them the basics. Would give no stars but yelp does not allow. read more

While I really like Whataburger, I can't stand this location. Every time I order a vanilla malt I can't tell if there is any malt in the thing. It takes like a plain vanilla shake. I guess I'll go to Sonic down the street for my malts. read more

Id leave zero stars if i could, never had been served a hokey puck on a bun till i came here.....Actually that might be a disservice to a hokey puck..... read more

One of the WORST Whataburgers out there. Save yourself some time and patience and do not go to this location. Took FOREVER for the food. Order was incorrect. Sauces are extra charge. Very unfriendly employees. Never again. read more

We tried the new Monterey burger and the double bacon cheeseburger both were tasty and the chocolate malts were thick and flavorful. Only negative was the onion rings were a little well done. read more

Why is the customer service so terrible at this location? I get tired of spending my money to be treated like an inconvenience. This location employs bitter staff that goes out of their way to be jerks. I'd rather you ring me up and say nothing then use an ounce of your energy to show me you're irritated and do not want to be at your job. Life is short, instead of mistreating people why not evaluate you situation to determine why you're so unhappy. read more

I went here and ordered the spicy chicken sandwich, with a large fry. I ended up paying like 9$. When I got home I had a dollar chicken sandwich and not the spicy chicken sandwich. My bag even says spicy chicken sandwich, don't know how you could mess that up. Can I get a refund ? I go here literally every other day after work at 2-3 am and they never mess up. read more

This was a great place to come get take out for breakfast. I ordered a biscuit and gravy and they packaged everything nice and separate. It was delicious, warm and my biscuit was crispy when I got home since the gravy was packaged separate. Super considerate. We came at around 4 am. Lovely! read more

Fries were cold. They gave me the wrong meal. Added onion to my kids food when I said no onion. How hard is your job? Really? Pathetic!

Ayanna S. the cashier has very horrible customer service. Manager needs to train them better, not satisfied!

Awesome Sunday (11/12/17) afternoon/evening staff!! A huge thank you to their team for being friendly, attentive & accommodating. #chorizoburger read more

Food is served cold, cheese not even melted.. cant complain about the service, however the food is not worth the money.

Don't bother ordering curbside from this location, it takes them a ridiculous amount of time to get the order out. I could have gone through the drive through many times over before they got my order out to me. Seriously this place is garbage, they need to go back to Whataburger training. I wound up sitting outside from 1:42 to 2:03. Screw these guys! read more

Horrible place to eat. The general manager is doubly horrible with absolutely no customer service skills whatsoever. I came through the drive through and purchased 50.00 dollars worth of food which was cold and to top it off how do you completely forget the chicken strips in a kids meal???? When I called to inform them about the issue there was no apology just a oh well looks like we made a mistake and we can take care of it now or later, when I told him well I obviously had to come now or my daughter wouldn't be having dinner which I wasn't happy about because it's not like there right around the corner from where I live his response was ok we will have it ready when u get here and hung up. I was beyond angry at this point and being as though I myself am a kitchen manager I couldn't help but to think of all the ways this could of been handled so much better and how instead of giving this imbecile another chance at making a meal I'm almost positive would of been a disaster I'd prefer to just get a refund and take my business elsewhere. The fact that after everything that's going on right now with the Coronavirus instead of him trying to be apologetic and make things right he chose to be rude and dismissive was a slap in the face and proved my point when I returned for my refund. I suggest this manager take some classes on customer service and realize that he should be counting his blessings that his establishment is still operating and the food he serves his customers should be warm and not cold and stale. The only reason I even gave this place a one star is because I'm not able to give it zero. read more

Our burgers were very tasty, fries and onion rings were good. They have a large 'One nation under God, indivisible ' on their window!! Loved it and because of this we will go back!!! read more

Great customer service here! Dayson had accidentally gotten our burger order wrong. And he personally came out to apologize to us and bring us a new burger. He was very professional and courteous. Will definitely go back. read more

At this specific location you will find great service along with the best burgers and fries! I've gone here quite a few times, and I have enjoyed every single visit. read more

Great food and service... service was quick and food was fresh. My burger was huge and it was a task to finish it off. The dining done is clean and we'll stocked. The oldies playing is a nice touch... in short, Whata-great experience! read more

Whataburger - Dbl w/bacon and chz... Mmmmm - Burgers Near Me - Avondale, Arizona

Service in the drive through was terrible! All I ordered was a plain burger (bun and patty) and a Jr whataburger with extra pickle and onion. That's all and It literally took them ten minutes. I had to wave them down at the window and ask what the heck was taking so long! All she says is I'm sorry it's almost ready. If you're in a hurry dont come here. read more

Hahaha. I've got to take offense to another review. I was GLAD to see all the lemmings were over at In N Out, as usual. I'm sorry, but in Texas, we don't need a super secret menu to sell our burgers. I am glad Whataburger has found it's way to Arizona. The ONLY thing In N Out has on Whataburger is their fries. But the burger is bigger and better at Whataburger. And after my recent visit to this location as well as a visit to In N Out just across I10, my prior experience with both chains holds true. So take your double double monster animal pony, if you want to feel special. I'll take a bacon and cheese whataburger any day. And I won't sound like a tool ordering it. read more

Big burgers, VERY friendly service, manager came around and asked everyone if they were satisfied. I'm impressed

I'm only giving 2 stars because the fries and onion rings were hot other than that the staff everytime I have been here is rude. My burger why ice cold and the manager did not care did not apologize just was annoyed and ask what type it was. I gave enough chances. I won't be back to this place. read more

My meal was great! Patty melt was smoking hot fresh, Awesome! Tabasco ketchup, tall malted thick shake. Biscuits on the weekend!!! Worth every penny for my family when go to Avondale Whataburger. read more

Very clean and honest people working here. Not to mention the food is great! I had left my debit card there, called 8 hours later, and they had it there waiting for me to pick it up. Good integrity. read more

It's Whataburger!!! Sentimental for me, I'm always happy to be at Whataburger. It may not be the greatest burger you ever had , but it's good and the people are always nice. Give it a shot read more

A good fast food burger - simple and lots of meat. I always stop by to get one when I am in Arizona!

So I've been to only a few Whataburgers ever and this one by far was the best experience I've had. Probably at any fast food restaurant period! The cashier who took my order was attentive, polite and helpful. Answered all my questions and I didn't feel like he was trying to make me hurry up with my order. Which is so appreciated! He was even taking time to greet customers as they entered the restaurant, and thank customers as they walked out and was apologetic to me for doing that, but I told him it was great and I appreciated him for acknowledging those customers as well! The dining room was clean, the restrooms were clean which is sometimes hard to come by at busy fast food joints. He helped me bagged my drinks in the drink carrier, the other crew member who delivered my food to my table was polite and thank me as well all while the cashier walked me to the door! I forgot to mention, after I placed my order, another customer came in and hr was just as polite and she shared a story with him about her last visit and thanked him for being so polite as well then! Good job Whataburger!! read more

There was one person in front of me while in line to order.. The cashier who was very nice and friendly proceeded to talk with the gentleman for a total of five minutes. I then placed my order and waited 15 minutes for my first salad and had to remind them that there was a second salad on the order. It took 19 minutes to get my order. They were not understaffed by any means. They were at least five employees just standing around. I absolutely love Whataburger and their salads are so good. However today's wait was not only horrible.. so was my salad. They hardly put any lettuce in it! Terrible experience at this location. I know whataburger also takes longer then any other fast food so I kept that in mind but I ate my "salad" and now I'm late to work and still hungry. I saw a sign for interviews Tuesday if anyone who actually listens, can make a decent salad, and can read a whole order is looking for a job.. I'm sure you could be manager at this location in no time! They have enough greeters so you might have to actually work. read more

I was craving a Green chili cheeseburger and remembered this joint. Delicious, especially if you are looking for a old fashion hamburger joint. The green chili was HOT, I loved it. Fries were fresh and came with a big ass drink. I did drive thur, service was fast friendly. read more

The ladies were very nice and treated my family and I well. However, the general manager and his "partner" who referred themselves as little and big Brandon showed their ugly colors to a homeless man. It was a sad sight to see how poor they can treat a human being and seeing the joy it gave them, especially little Brandon. It ruined our visit, we felt so uncomfortable we had to leave. read more

Laura, one of the workers here was super nice and polite and kept checking on my family the food was great, my husband and me and all my kids left happy :) read more

I have not been to a Whataburger in about 15 years. After seeing the positive reviews on here I decided to give it a shot. I got a Whataburger w/ cheese (only ketchup, mustard, and pickles) and fries. The diameter of the burger is large but it's pretty flat. Tasted good- reminded me of a Sonic burger. I thought the fries were similar to McDonald's but not as salty. Pretty good meal overall. There are so many other good burger places out there, but I imagine I'll make it back here before another 15 years pass by. read more