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    Westside Plaza Cleaners

    2.3 (28 reviews)
    Open 7:00 am - 7:00 pm

    Services - Westside Plaza Cleaners

    Clothing alterations

    Clothing mending and repair

    Dry cleaning

    1 More Service

    Stain treatment

    Westside Plaza Cleaners Photos

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    2 years ago

    Service is fast and they do good with dry cleaning but They lost my clip that was attached to a piece of clothing I took to get dry cleaned.

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    Dryclean Safari - GROSS!!!!!!!!!!!! (and Dangerously bad for your health)

    Dryclean Safari

    (45 reviews)

    $

    Easily the worst dry cleaner I've ever dealt with and I've been getting suits cleaned for over 20…read moreyears. The place is filthy from the moment you walk up. The entrance is covered in bird droppings and inside is just as bad. It's dirty, cluttered, and feels completely neglected. They also have very old Halloween decorations up year round, which just adds to the run down, unprofessional atmosphere. The staff is rude and dismissive, which only makes the experience worse. The biggest issue is they moved the button on my $700 suit jacket without permission. That's not a minor mistake, that's careless and unacceptable. This place is an embarrassment to Ventura. Take your clothes literally anywhere else. Zero stars.

    I'm reluctant to review this longtime neighborhood staple, given the time it's been serving the…read morecommunity, and I know people don't gets things dry cleaned the way they used to, so business is just a trickle of what it was, but I feel people need to be warned. I'm not sure if they can't afford different cleaning solutions, apathetic, have inexperienced new management or what, but they charged me $35 to ruin the cotton beach bag I gave them to clean. And they didn't clean it either. I had washed it at home in the machine trying to get some dark stains out, but they wouldn't budge. I noticed some color loss, but didn't mind the bleached out look for a beach bag. I told them all this and if color loss happened for them to get the spots out, that would be okay. Also, when I washed it, I was careful both times to hang it in such a way that the material covered cardboard insert that flipped up or down on the inside bottom dried flat and kept its shape. I told the girl the insert seemed to be made of thick cardboard and asked if they would make sure keep it flat when drying, but trailed off when she didn't say anything, making me feel like I was telling the pros how to do their job, and never got any acknowledgement or response. She couldn't find the price for them to clean a purse or bag or anything to even give me a ballpark figure, so when I tried to pick it up the first time I was surprised to be handed the bag and told it would be $35 and that was it, nothing else said like 'oh by the way, we couldn't clean it.' I paid assuming they had cleaned the bag or I wouldn't be getting charged and so much, but when I looked to see what good work they had done, expecting to be happy, there were rubbed out spots where they tried to get out the spots, but they remained, places where they seemed to not try at all, and one spot where the material was rubbed white (bag was dark pink w green frogs), as if that's what it took for them to remove a spot. I reiterated that I didn't mind if the color was rubbed out a bit in spots if that is what it took to remove the light black spots around the bottom of the bag, and asked for a redo. The second time I picked it up it looked like they put it in a washing machine and that was it. The color was worn overall, the spots remained, and the cardboard insert was mangled inside its material casing. I washed the bag myself twice at home in a washing machine and couldn't get the spots out, but managed to keep the insert flat and unaffected. They are supposed to be professionals, but not only couldn't get the spots outs, with or without rubbing them white, they sent me home with a bag that was more worn overall and, worse, something they could have easily avoided, a thickened, clumped up, twisted cardboard insert that I'm stuck with because it's permanently sewn into the material covering. No apology, no shame, no money back, the guy said something about taking it home and ME rubbing the spots some more. All I could do was say, 'I am not happy,' and leave. I've seen a dry cleaner come in and get ink out of colored carpet, so I think given the knowledge and correct solutions, it might have been possible to clean my bag, or not, but there's no excuse for destroying the cardboard insert. Sadly, Dry Clean Safari is no longer the dry cleaner it used to be.

    Westside Plaza Cleaners - sewingalterations - Updated May 2026

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