So impressed with the drop off, pickup, customer service and speed! Dropped off three pieces on a Thursday and received a text next day saying my items were ready for pickup. Love the customer service read more

23 Years of Loyalty, Met With Disrespect and Broken Promises After 23 years as a loyal customer, I never expected this kind of treatment. I brought in a black jacket I loved, trusting them to properly clean its special fabric. When I unwrapped it at home, it was tattered, covered in lint, and looked significantly worse than when I dropped it off. Passing it off as acceptable was insulting. When I returned, Mara said it was the best they could do. Owner Sonny was dismissive, interrupted me, and was downright rude. He eventually agreed to send a $100 check. Nearly four weeks and two promises later, I'm still waiting. This is no longer about $100. It's about integrity, accountability, and respect for a customer who supported this business for 23 years. A ruined garment is disappointing. How a business handles its mistakes tells you everything. Consider this a cautionary tale: When something goes wrong, don't expect accountability or even a promise kept. After 23 years, they've lost a customer--not just over a ruined jacket, but over how they handled it. read more

WARNING, WARNING, WARING. WARNING: Unable to retrieve clothes when Internet is down. Received a text my wedding dress was ready for pick up at 11:31am, October 16, 2026 and I arrived to pick up Dress at 12:51pm and was met by two employees. 1) Both employees were unable to assist me in picking up my dress that was altered because internet was not working. (Power was NOT out) 2) Both employees would not provide their manager name or phone number for assitance. 3) Both employees would not provide the Owner of Four Seasons Cleaners. 4) I charged an extra 25% service fee for expediated service, I WILL DISUPTE THIS NEXT. Automation is a great thing, but when there is not a back up plan even with humans on site, there is a serious problem with your business. I am dress less for a wedding! I WILL NEVER RETURN TO AN AUTOMATED STORE FRONT LIKE THIS AGAIN. read more

Four Seasons Cleaners - Store Front of Four Seasons Cleaners to Alert patrons not to go here. - Dry Cleaning Near Me - Ventura, California

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I completely regret bringing my wedding gown here and would give this place 0 stars if I could. I brought my wedding gown in to be cleaned in August. I waited over a month for the first inspection. When I went in last week to inspect the gown, it was filthy and looked like it had barely been cleaned. All I said was, "It's still pretty dirty, what can be done about this?" and Mara snapped at me with attitude, raising her voice, telling me that they don't guarantee anything and that she already told me it was silk so they can't clean it properly. She said she could send it back to be cleaned again and it would be ready in a week. This was odd to me because the first cleaning took over a month. I went forward with the second cleaning. When I went to pick up the gown today, I was under the impression I would get to look at it again before it was put in a box. Mara told me I was wrong and I was picking it up. I told her that I was under the impression I would get to look at it again before it got put in a box because it was very dirty after the first cleaning. Mara again raised her voice at me, smiled, laughed, and was so incredibly disrespectful, when I once again showed no disrespect towards her. She was incredibly rude and spoke over me, when all I was trying to say (but couldn't say because she kept interrupting and yelling at me), was that I didn't want to pay to put the dress in a box if it was still dirty, because I would need to get it cleaned elsewhere. I asked to speak to someone else because of how rude she was being and she told me she was the manager. Mara didn't stop yelling, laughing, and smirking at me until another customer walked in. She then switched up her act and said she could take the dress out of the box and I wouldn't have to pay the extra $100. When I got home, I inspected the dress and it looks just as dirty as it did after the first cleaning, which leads me to conclude that they don't send it back to be cleaned again. Not only am I completely disappointed at the fact that I spent over $400 to get my dress cleaned and it's still filthy, but I am incredibly upset about the way Mara spoke to me and treated me. Usually I can attribute these matters to someone having a bad day, but this has been two separate occasions of Mara being incredibly disrespectful and rude to me when I have not been rude or disrespectful myself. The way she spoke to me was completely uncalled for. Please do not give this place your business. I have a pile of clothes that I wanted to get dry cleaned after this but I will be taking my business elsewhere. I will also need to go to another dry cleaner now to actually get my wedding gown dry cleaned. read more

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Had a last minute alteration for a holiday party and they did a beautiful job on shortening the tiny straps on my velvet dress. read more

Four Seasons Cleaners - Dry Cleaning Near Me - Ventura, California

Man do NOT come here! Brought a jacket for her to check out and she quoted me $40 for it as an estimate. Took it to a cleaners in Oxnard near the freeway and only cost me $11!!!! I knew that price was ludicrous smh. Btw I have been to the cleaners in Oxnard before b so I know they are quality cleaners, I just have this Ventura one a shot because I was in the area read more

Requested a couple different favors and the gal behind the counter was nice as can be ! A very pleasant experience all the way around and reasonably priced ! read more

This is the only Cleaners I've been using for 20 years. They are fantastic! I always get my clothes on time the most loveliest ladies with such a beautiful smile and always so friendly! Great prices! read more

My husband brings his suits for work to this location and he prefers this dry cleaners to the one closer to our house. The other store by our house has horrible customer service and the suits don't look as clean. The prices are very reasonable and the service is even better here. The lady that helped us was friendly. She told us the clothes would be ready to pick up the same week. read more

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The Manager was Rude, Argumentative, deceptive about the Price--told me on the phone that it would cost $15. Then when I brought the item in; she quoted $20 --when i picked up--charged me $23 (said: "well, I told you it would be 'around' $15-in reality, she NEVER TOLD ME "around such & such price"). Then when I inspected the garment--it wasn't steamed or pressed At All l--which is what I had requested be done to the garment!!!‼So, All the way around: She Lied & was EXTREMELY UNPROFESSIONAL ‼‼‼ I give the business on Victoria (across from Walmart) ZERO STARS‼ read more

I just picked up almost $200 worth of dry cleaning and I was told they could not locate a pair of my pants. After 24 hours and me having to call them, I was told they need at least TWO WEEKS to try and find my pants. Needless to say I will NOT be going back! Let's hope they find my pants... read more

I have been going to 4 Seasons cleaners for 20 years. I've had several items altered and hundreds of dry cleaning. Most recently I needed the straps in my dog's coat to be moved. I removed the straps myself and re-pinned them where they needed to be. I picked up the coat today and the straps were sewn in the exact place I removed them from! The receptionist, who has never been friendly, nor courteous, refused to discuss or believe she or the seamstress made a mistake. I will never go back! I caution anyone from trusting this business establishment! The seamstress is also not very friendly, and I always stressed. She acts as if one's needs are a burden to her already busy schedule. The owners used to be on premises but are now never present. I encourage them to be present to remind their employees common courtesy and customer service! read more

Best Dry-Cleaning service I've ever had. Friendly and professional staff, quick service and superior quality. They really go the extra mile to make sure everything is perfect. I use their location in Ventura off of Victoria Ave. read more

I brought a grenadine silk tie with a balsamic vinegar stain to your business, treated with cornstarch as an immediate step. I asked if you could handle high-end ties and was told it was no problem. However, your staff informed me the tie was put through a standard cleaning process, which permanently set the stain. I have recordings of conversations where I explained the issue and received unprofessional responses, including being hung up on. Due to the improper cleaning, the tie is ruined. The business also snagged my tie, so it has silk threads hanging out. I requested a refund or replacement for the tie, but management was argumentative. read more

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I was wondering why they wouldn't let me pay when I dropped my items off. Said 20 or so to take jacket in but with alteration and pressing 48 bucks and 22 to clean and press one suit BULLSHIT read more

Four Seasons Cleaners - Dry Cleaning Near Me - Ventura, California

Brought an item here to have a zipper put in. I have used their alterations services before and was very pleased. This time, I was taken aback by the extremely inflated price, which was not mentioned prior to the alteration. Upon bringing this up with management, they were only willing to give me 10% off. I even called around for pricing, after the fact, and State Street Cleaners was off the charts with this alteration. They did a beautiful job, but way too pricey, especially since finding out from two other reputable cleaners that I was over charged. Plenty of other options, I won't be taking any more items there in the future. read more

thought I would try new cleaners today. One pair of pants two polo shirts, four button down shirts, when I walked in at 12:59 pm I was greeted by an employee who said we're closed for lunch from 1 o'clock until 130. So if you want, you can give me your name and phone number. I'll put it in the system and then you can come back. Not happening. I guess the customer is not a big priority for this Mom and pop organisation! read more

Not only did they misplace my silk blouse (coded wrong on order) so I waited for 15 min while they searched for it. they returned my suede jacket which was in almost perfect condition, with a coat that had black stains everywhere along with color fading (yes, maybe that part is possible due to the die fading) The lady on Saturday said I needed to go back on Monday to discuss my issue. I brought the jacket back today (taking time out of my work day) and asked for a simple refund of the CLEANING FEE $100. I did not ask for the $400 which was the cost of the jacket. They told me to go pound sand. I used to go here years ago and they were terrible then. I thought I'd give another try. they are terrible still. Greedy, money hungry, incompetent. Go somewhere else. read more

I had a bridesmaid dress that had a few stains on it that needed to be removed. The wedding is in a few weeks. I brought the dress on a Sunday where the owner/ manager wasn't in. They were unable to give me an estimate however, they got my information and would let me know on Monday. They called me right when they opened on Monday with an estimate and let me know the dress would be ready by Wednesday. The stains got out and the dress looks gorgeous. Thank you Four Seasons Cleaners. read more

HORRIBLE CUSTOMER SERVICE! I brought in my white winter comforter to be cleaned in July. I picked it up in a clear plastic carry case. As it was my winter comforter (which was a wedding gift) I didn't open it until November when I discovered it was NOT my comforter, it did not fit my duvet. I took it back to discuss what happened and the front desk woman was extremely rude, unsympathetic and not helpful at all. I asked for a refund and I would leave the comforter with them. She refused and would not even accept that this was an error or help to solve it. I asked to speak to the manager and was told the time/day he would be present. I returned and he was not there and this same woman would not give me any contact info or help to resolve this problem. She was again, very rude and disrespectful. I then reported this to the Better Business Bureau and have not received any reply. DO NOT TAKE YOUR VALUABLE ITEMS TO THIS BUSINESS, THEY ARE NOT TRUSTWORTHY OR RELIABLE. read more

I am So Pleased to finally find an Excellent Cleaners...they deliver quality services requested on time and fair value! I will continue to use them for All my clothes... read more

So I've been going to this drycleaners for a little while now and if you have your usual sweater, jacket suits to dryclean they'll do it for you but when you start asking about other special services like ironing and different types of dresses, delicate clothing, good luck getting a coherent answer from the lady. Maybe she was just having a bad day but being a longtime customer and paying the ever increasing cost to dryclean, the attitude was unacceptable. Off to find another business that values loyal customers. read more

I dropped off 2 dresses for dry cleaning. One dress needed dry cleaning and alterations. I specifically stated to the receptionist, that the dress for alterations, needed 3 alterations and dry cleaning. When I picked the dress up a 2 days before we needed it, the dress only had 2 alterations and had not been dry cleaned. I called the following day and they stated that the receptionist only stated 2 alterations with no dry cleaning. I said that it was a communication error with the receptionist and that I needed at least the dress to be dry cleaned fast within 24 hours but the seemstress stated they can't do that even though it was a mistake made by them. I will never go back to this place as they don't seem to take directions very well and will make it your fault for the mistake. They didn't even try to keep me as a customer or to assist with the need even though we paid for an expensive alteration that was not even professionally done correctly. read more

The best cleaners in the county. Always getting my dry cleaning done on time and mostly early. The prices for their service is great as well. read more

Always reliable and very organized. The alteration department is very good too. Most alterations are finished on a week's time

Go to any other cleaners but Four Seasons. They ruined multiple items of clothing -- including several items I treasured, and which had been dry cleaned many times elsewhere without incident. Two sweaters were completely destroyed, shrunken to a quarter of their original size. Even worse, when presented with the obvious error, the staff was rude, combative and unhelpful -- and after claiming they could restore the clothes to their original condition, took the clothes back and ghosted me. Seriously considering taking them to small claims court at this point. And will definitely be reporting them to the BBB. read more

Fast service and good prices on dry-cleaning. They cleaned my designer bag before heading on a trip and got it done on time and made it look brand new! They also have tailoring services if you are in need. read more

If you want to spend 15$ an item, this is your place. Your stuff gets cleaned while you get cleaned out.

Terrible service. Employees are rude. Had a coupon in email for 30% off that had a glitch applying to my account - showed them the email and they would not honor it. Hurried me out the door instead. I recommend finding somewhere else for your dry cleaning services. read more

Don't bring in a beaded gown to Ventura location. They shoo you away and just shake their heads no.

I am sooo upset with place and the owner. I brought in a totally brand new in the package still beautiful expensive off whote comforter set to have dry cleaned because of Covid-19 a year ago now. When I came into pickup my comforter set. They gave me a dingy old comforter which was not my brand new set. I made the problem aware to the owner once this happened. He never did anything to replace restore or pay for my comforter set. Whether they lost it and gave it to someone else or someone stole it, he is responsible and now i am taking him to Small Claims court, reporting him to Better Business Bureau,, State office of California Attorney General and CFPB about this matter. No one wants to go into a business and trust them with their property and they return to you garbage and act like it's your fault. You know what you purchased and gave to them to Clean only not Steal! I will not allow this with my property. Eveytime I go to change my linen I am reminded of this. I had to go to my own bank to get my money back because he do anything. I wasn't going to pay him to steal my property. I went to him first out of respect I recently went again left message, made calls and all to no avail. He and his company should be held accountable as a business for its service or product to his customers. I have a video I made when I went to pick up my comforter set and they tried to give me an old dingy used to be white comforter as mine. I made it because I was so shocked and upset. Original receipt when I put it in. I read other articles previously on yelp about expensive clothing coming up missing or damaged and how he did not handle it right and that's why they posted on Yelp. All he had to do was be responsible and pay for my property. Is that too much to ask? Beware. M. King read more

Great service. I dropped off a dress for my daughter and didn't know she needed it quicker than I thought. I called the next morning and spoke to Mara. She checked the status and said to call back after noon. Shortly after noon, I received a message that the dress was ready for pickup. Mara went out of her way to get that dress so my daughter could wear it for church on Sunday. Great job and great effort! read more

I brought my clothes here because it is convenient but their prices are high. That would be ok if the quality was hood but it is not. They consistently mess up my shirts. After bringing issues to their attention many times they are not responsive. I'm looking for a new cleaner. read more

Truly professional dry cleaning in a profession that seems to be sloping ever downward in quality. Press items as they should be! They right stiff sleeves so they hold their sharp and clip collar together as needed. Snag their coupons for a good deal. read more

I went to a place down the street called "RiverPark Cleaners" & they messed up some patches I needed seen on. I came here to have them fixed and they did an amazing job!! Wish I had gone here first & I will be bringing future items here. So glad I found a place I can trust to do good work. Martha did amazing!! read more

It was a very bad experience and I will never go there again. I brought five pieces of clothes to dry cleaning, one of which is a Giorgio Armani suit vest that has been ironed and scorched. The merchant says it is not broken, but it should be like this. I also have a piece of the same dress bought by a friend. As soon as I compare the two, I find that my clothes look like old clothes. We're still negotiating. There are many places on the clothes scorched black phenomenon, very sad. read more

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These guys have been doing it a long time. Quality service. You can even drop off and have them deliver without any problems. I recommend them if you want to look good in your dress attire. read more

I like this place very friendly and professional Always quick keep their promises to complete on time. I have been a costumer for quite a while and don't have any complaints. They very clean and the best part always have good deals available. read more

This is, by far, the best Dry Cleaners in town. They always greet me with a smile and take care of me quickly, efficiently and professionally! Great people to do business with all the time! Thank you! read more

Was very happy for a year. Then a new pair of custom slacks (with my name in waste band) was lost. Tried other cleaner but came back to 4 seasons because I liked service. Then a silk shirt came back severely faded - ruined. Left message for owner to contact me for assurance problems would not persist. But never heard back. Too bad because I really liked them. read more