Irene is very dear and knows what she's doing. I was so pleased to meet her and enjoy her take…read moreadvantage of her expert services. She is very attentive, and makes herself available if you need special treatments. When I was delayed in picking up my order on a day she was CLOSED, she let me know when she would be available in her store so I could swing by her business to pick up my completed order. I have no reservations about recommending her to do a great job on all your clothing, rugs, curtains, comforters or whatever you need cleaned. Her location is quite convenient and easy to swing by. You will find her on Main st and Pacific st. Try her out and see for yourself !

Very accommodating and takes instructions very well However…read moreyou need to be very specific on what you need adjusted with an eye on detail or things may get missed

Not only is Yon kind and humorous, but she also worked magic on a stained dress that I brought in…read more In December, I thrifted a $200 dress for only $20, and I couldn't wait to wear it at a friend's New Year's Eve party. On NYE, I had it on for less than an hour when a relative reached over me at dinner dripped oily beef juice all over the skirt. Dabbing with dish soap only made the stains worse. Yon warned me that she might not be able to remove the stain but told me that she would try. By the time that I came to pick it up, all of the stains were completely gone. I'm so grateful for her help and I'm relieved that I get to wear this dress more than once.

I sadly had to stop going to my old dry cleaner because they had slipped so far in quality and…read morecustomer service, I couldn't go back. Yon's was everything the reviews said it was including a friendly face and conversation. I had dropped off a cashmere scarf drenched in perfume and with furries all over. Yon warned me she wouldn't be getting the flurries off, but I was just happy to get it cleaned and the smell out, which she did no problem ... and no furries. I was ready to shave it myself, but when I picked it up, I found she did it and so well that I couldn't tell they were ever there. I was so happy she restored my daughter's scarf back to being beautiful, and also knowing I have a great dry cleaner again.

Requested a couple different favors and the gal behind the counter was nice as can be ! A very…read morepleasant experience all the way around and reasonably priced !

The Manager was Rude, Argumentative, deceptive about the Price--told me on the phone that it would…read morecost $15. Then when I brought the item in; she quoted $20 --when i picked up--charged me $23 (said: "well, I told you it would be 'around' $15-in reality, she NEVER TOLD ME "around such & such price"). Then when I inspected the garment--it wasn't steamed or pressed At All l--which is what I had requested be done to the garment!!!‼So, All the way around: She Lied & was EXTREMELY UNPROFESSIONAL ‼‼‼ I give the business on Victoria (across from Walmart) ZERO STARS‼

Always great service and quality work. My clothes always look great and when I have stains they do…read morethere best to remove them.

I needed a last minute press on a brand new shirt because I was performing a wedding the next day…read moreand these came thru for me!!! I called and they gracious said they could do it if I rushed the shirt over... I have never seen anything like it!!! Thank you!

They did a great job with my alteration and got it back to me quickly. Also they have live scan…read moreservice which I was able to do when I picked up my shirt. Both owners are very nice and a pleasure to do business with.

I took some couch slip covers that I needed a rush job on due to company coming into town to River…read morePark and they were fantastic. Reasonably priced. Hit the deadline, and they did a great job. The slipcovers look brand new!

Easily the worst dry cleaner I've ever dealt with and I've been getting suits cleaned for over 20…read moreyears. The place is filthy from the moment you walk up. The entrance is covered in bird droppings and inside is just as bad. It's dirty, cluttered, and feels completely neglected. They also have very old Halloween decorations up year round, which just adds to the run down, unprofessional atmosphere. The staff is rude and dismissive, which only makes the experience worse. The biggest issue is they moved the button on my $700 suit jacket without permission. That's not a minor mistake, that's careless and unacceptable. This place is an embarrassment to Ventura. Take your clothes literally anywhere else. Zero stars.

I'm reluctant to review this longtime neighborhood staple, given the time it's been serving the…read morecommunity, and I know people don't gets things dry cleaned the way they used to, so business is just a trickle of what it was, but I feel people need to be warned. I'm not sure if they can't afford different cleaning solutions, apathetic, have inexperienced new management or what, but they charged me $35 to ruin the cotton beach bag I gave them to clean. And they didn't clean it either. I had washed it at home in the machine trying to get some dark stains out, but they wouldn't budge. I noticed some color loss, but didn't mind the bleached out look for a beach bag. I told them all this and if color loss happened for them to get the spots out, that would be okay. Also, when I washed it, I was careful both times to hang it in such a way that the material covered cardboard insert that flipped up or down on the inside bottom dried flat and kept its shape. I told the girl the insert seemed to be made of thick cardboard and asked if they would make sure keep it flat when drying, but trailed off when she didn't say anything, making me feel like I was telling the pros how to do their job, and never got any acknowledgement or response. She couldn't find the price for them to clean a purse or bag or anything to even give me a ballpark figure, so when I tried to pick it up the first time I was surprised to be handed the bag and told it would be $35 and that was it, nothing else said like 'oh by the way, we couldn't clean it.' I paid assuming they had cleaned the bag or I wouldn't be getting charged and so much, but when I looked to see what good work they had done, expecting to be happy, there were rubbed out spots where they tried to get out the spots, but they remained, places where they seemed to not try at all, and one spot where the material was rubbed white (bag was dark pink w green frogs), as if that's what it took for them to remove a spot. I reiterated that I didn't mind if the color was rubbed out a bit in spots if that is what it took to remove the light black spots around the bottom of the bag, and asked for a redo. The second time I picked it up it looked like they put it in a washing machine and that was it. The color was worn overall, the spots remained, and the cardboard insert was mangled inside its material casing. I washed the bag myself twice at home in a washing machine and couldn't get the spots out, but managed to keep the insert flat and unaffected. They are supposed to be professionals, but not only couldn't get the spots outs, with or without rubbing them white, they sent me home with a bag that was more worn overall and, worse, something they could have easily avoided, a thickened, clumped up, twisted cardboard insert that I'm stuck with because it's permanently sewn into the material covering. No apology, no shame, no money back, the guy said something about taking it home and ME rubbing the spots some more. All I could do was say, 'I am not happy,' and leave. I've seen a dry cleaner come in and get ink out of colored carpet, so I think given the knowledge and correct solutions, it might have been possible to clean my bag, or not, but there's no excuse for destroying the cardboard insert. Sadly, Dry Clean Safari is no longer the dry cleaner it used to be.

I loved this business when Dan owned it never had a problem not sure if these people have taken…read moreon too much but they lost a very expensive sweater that I had to continuously call them about. Not sure how things disappear, but I will say if you own a business where you are responsible for other peoples belongings, you need to be accountable or offer some type of reimbursement - they never continued the search nor did they apologize for the loss. They never bothered calling me or following up with me to this day. I'm the one that had to call them over and over. Sad.

Takes weeks to get your items back. Took a dress in to have altered, they outsourced it to a…read moreseamstress who took several weeks to complete it. Thought I'd give them another chance since I'm local to have my son's trench coat dry cleaned. It's been weeks almost a month and the dates keep being pushed back. I will never use them again, I'm hoping I get the jacket back but at this point I still believe a 1 star is earned.

Never had issues and always excellent results. Been going there for many years. A good place to…read moreleave hangers.

First time trying this place and I am extremely disappointed with the service I received. This dry…read morecleaners completely ruined my jersey. Not only did I have to come back a different day because they didn't clean it correctly the first time, but they ruined the entire jersey and did nothing to fix the issue. The worker I spoke to was very insensitive to the matter and did not offer any solutions or compensation. The worker shifted responsibility rather than addressing the issue. When being told to speak with a manager, they hang up and ignore your call. For future customers thinking of trying this place out, DON'T. Horrible service. P.s. I took pictures of my jersey before taking my jersey to this place. Pics of jersey laying on the bed are before pics. The rest are after pics.

I took in a dress to be cleaned, but when I picked it up, it looked exactly the same stains and…read moreall. If they weren't able to do the job, they should have just let me know instead of charging me $40 for what seems like just a quick steam. Really disappointed with the service and wouldn't recommend.

I took my Oregon Ducks jersey into this establishment on 11/28 and discuss with an old guy…read more(assuming the owner) on what needed to be cleaned. I also mention I needed to get done by Thursday evening. The old man said no problem and he would have it ready by 11/30 by 4pm. As I went around 3:20pm to get a status update, the same man mention it wouldn't be done until Friday. As I discussed with him on my request to have it done on Thursday, he went to the back to check it and told be to be back in 5 Minutes! I came back in 5 minutes to what you review in the pictures. A ruin jersey due to a horrible cleaning job and possibly a rushed job. I then had a lengthy and frustrating conversation with the man and explain he F**k'd up my jersey. He proceeded to tell me the material was cheap and I need to call Nike for a refund. I told him no and explain he did this. It was in exceptional condition when I took it in and (if he review his video footage) it will show no damage when I took it in. The man continue to blame the quality, and insisted he didn't do anything wrong. Not one time did he apologize for this issue nor did the lady Maria in the back. As she enter the conversation, she began to give me some BS excuse. I didn't want to hear anything but an apology and how will they compensate me regarding this jersey. As I held back my anger, I realize a small claims case will have to come of this. As the guy decided to throw a $20 dollar bill on the counter, he just wanted me out of his store. You can only image how I felt. I never been treated like this in my entire life at any establishment. I will never go back there again. As for their motto: Not Satisfied? Please let us know is a bunch of crap. Only thing I would say is please be aware and hope this doesn't happen to anyone else!

Can't say enough about how great this company is! Family owned. Tight, efficient and customer…read moreservice that is amazing!! Great app. Pick up and delivery. Quality work and nice laundry bags too. Accurate details (we had them pick up for 5 ppl at once and they kept each individual order separate!) Time savers extraordinaire and they didn't cost an arm and leg like the hotel! What a blessing as we are here for the fires and all of our clothes were filthy. Same day service with a smile! I'm giving their info to everyone I know.

UPDATE: After leaving the sheets, blankets and bath towels out on a bed overnight to air out the…read morescent, the scent was still pretty strong this morning. So I don't see how they can advertise as using "free and clear" detergent. Doesn't that mean scent-free? Family medical issues have resulted in home chores, one of which was laundry, taking a back seat. So I was very happy to find a service that would take care of this task for me. I went with Wash Wizards based on the stellar reviews, the convenience of no-contact pick-up and drop-off, the free and clear detergent (aka scent-free), and the free cloth laundry bag that was supposed to come with the delivery of my first order that would then allow me to fill the bag with the items I wanted to have washed. I placed my order (bedding and bath rugs) on Friday for a Saturday pick-up. And since this was my first order, I placed my laundry in trash bags outside my front door. I just put everything in the bags. The order was picked up before noon and delivered today (Monday) before noon as well. Now, according to the website "Everything comes back to you folded and packaged in a cloth laundry bag that is provided free of charge." However, mine did not. Instead, everything came packaged in one large clear plastic bag that was knotted so tight that I had to use scissors to get the laundry out. In terms of quality of services, they did a great job folding the sheets, but there was a definite scent on the laundry. Also, I can only suppose that they washed everything (rather than separating by colors) in hot water because my pale pink sheets and floral sheets looked duller, and my slate blue sheets had clearly faded. Again, having not used a laundry service before, if I needed to separate the washing into separate bags, that would have been helpful to have included in the FAQ. And I guess I have been so used to washing in cold water that I didn't think of adding that to my order - so I'll take the blame for that - but perhaps updating the website order page to include that as an option to select, because when you are busy with other things that you need a laundry service, adding notes to your laundry is the last thing on your mind. Finally, the lack of a laundry bag bugged me, especially since the website specifically promised one as coming with the first order.