I am not one to leave bad reviews but this place is hands down the worst customer service I've ever experienced. always greeted the front desk politely and they are very rude. Not only do they act rude they act like servicing me is an inconvenience I spent a lot of money with them and put up with it for a while. I switched to next day cleaner much better service and better pricing plus they're polite. I'll never refer someone to four seasons. read more

I brought in an expensive pair of pants for alteration, and they were damaged. What made it worse is that there was no proper accountability or solution offered. Very disappointing experience. read more

I had Four Seasons clean a new wedding dress for my son's wedding. Decided to take it back for a cleaning after the wedding, there may have been a very small spot, but it wasn't a big deal. I thought about handwashing it, but got a coupon from Four Seasons so I decided to have them clean it instead. I dropped off the dress and went to pick it up a couple weeks later. The gal pulled out the dress and I saw all the bleach splotches I think there were about 4 of them, I WAS SHOCKED...I did not bring the dress in that way! She said they did not clean it there, and then she made it sound like I brought the dress in with those splotches, then she said those places were marked as stains before they were sent out. I told her I don't remember there being that many stains. I couldn't believe my eyes! I can never wear the dress again! I got it on sale in March for $75 after searching and searching for the right dress for my son's wedding. The woman that helped me didn't even say anything about those bleach spots and almost just expected me to take the dress without saying something. I then spoke to the manager, Sonny, who was not helpful in explaining why my dress got ruined. Told me I spilled alcohol on my dress, what??? I never saw any alcohol spots and he could prove it by sending it to a lab--kind of an expensive way to prove I was wrong. I can't dye the dress or fix it. Sonny did not make me pay for the cleaning nor was there an apology. I will never go back...Very upset with Four Seasons cleaning! read more

Four Seasons Cleaners - Laundry Services Near Me - Ventura, California

Truly hopeless. I gave them for chances to get my clothes right. They have no quality control.

I've been using Four seasons for a few months now to clean my suits, shirts and neckties as well as take some stains out of some silk shirts that others couldn't clean. These folks have done a stellar job on all the work with a great attitude and a fair price. Most times the work is done days in advance. It's just nice to know that you're getting your money's worth when you do Buisness here. Highly recommend read more

Never bringing clothes here again. The front desk person has attitude, and I just let that go. But, I have gone to pick up my clothes twice when they are closed with a handwritten note on the door during hours that they are supposed to be open. This place is a bit out of the way of my home too, so it's her really inconvenient. Going somewhere else from now on. read more

If you show up at 3:15, they will stand around arguing about whether it's too late for you to get service. Then when they finally decide to help you, they will help you part way, and then when you're in the changing room changing to the next item you need hemmed, they will send the alterations person home. And when she couldn't have been out the door 30 seconds, when they call her and ask her to come back, she will not. I said I just want to be clear - you're asking me to inconvenience myself to come back another time as opposed for your employee to walk back in from the parking lot? I got a one word answer - "Yes." read more

Horrible person at the front. What poor representation of customer service for your business. I was threatened and forced to pay for my overcharged dry cleaning! I am trying to speak to the owner NOT THE PERSON AT FRONT. I hope you will respond. read more

I'm so very disappointed in this location. I brought my letterman jacket in for cleaning on Monday. I had to sign a waiver that they are not responsible for the outcome of the cleaning. Ok I guess. I signed. I was to pick the jacket up on Friday. Perfect. I needed it for the weekend. I got a call on Thursday that it would cost $80 to clean. They needed a deposit and it would not be ready Friday. Rather late the following week. The cost was high but not the issue. If they would have had it ready when promised I would have paid in full in advance. But they opted not to even look at my order until the day before it was promised. I wouldn't trust this store with any of my business again. read more

Thank you Mara n Jasmine you both make it so easy to drop off our cleaning and always have it ready on time and bagged so nicely for storage. It's a real pleasure to have a reliable cleaning n tailor services with a five star service. read more

Coming here for a while and WAS satisfied but my latest experience tuned me off. I dropped off some shirts to be laundered on a Saturday morning and asked for same day service -- in other words Monday night pick-up. I was told that because I asked for them to pay special attention to some food stains it would take an extra day and it would be ready Wednesday. When I politely pointed out that the extra day would be a Tuesday night (last time I checked the day after Monday IS Tuesday) the teenage girl just kept repeating robotically that the stains would take an extra day making the pic-up Wednesday. After repeating herself no less than 5 times how the food stains might take an extra day making it Wednesday, I finally gave up and left. I went up the block and was told the same thing from their competitor about the stains. Fortunately for me, THEIR week apparently has seven days in it and the extra day is...well, a day. read more

Martha at Four Seasons Cleaners did an excellent alteration on a suit jacket, pants, and shirt set, plus their dry cleaning service is also great. All of the employees I have interacted with are very friendly and professional. I highly recommend this business. read more

My shirt came back properly cleaned, in a timely manner, and for a reasonable price. I would recommend four seasons cleaners.

I found Four Seasons Cleaners in Ventura, CA when I moved here 2 years ago. They do an amazing job and always deliver on time, often early. You can receive text messages when your order is ready for pick up and I would recommend to anyone looking for a reliable dry cleaning service in the the Ventura area. Deb H. read more

Couldn't give me a reason why i was being charged a price $5 higher than the last time. Its ok ill find another dry cleaner that doesn't charge me $18 for a 2piece suit. read more

I just wanted to say thank you for preserving my wedding dress!!! You did an amazing job! I waited over a year and let the dirt and sweat stains set in the satin and lace. I was impressed with how clean my dress came out when I viewed it before you boxed it. It looked brand new! When I picked up my dress and opened the packaging for the first time, I was awe of the beautiful gold box with see through lid! It just made me so happy to see my dress tucked away so beautifully. You seriously could not have done a better job. I'm looking forward to having my dress for years to come! If you are thinking of my having your dress cleaned and preserved, I highly recommend taking it here!! read more

After visiting several other cleaners in town and being treated rudely and looked at like an idiot bey every single one of them when I requested same day service... four seasons was happy to do it (my fault for procrastinating, but to me it really isn't asking that much) clothes look great and so did I at my event. Won't go anywhere else in town read more

Serena is always pleasant and extremely efficient. I've been coming here for almost 2 years and I love this place. I wouldn't go anywhere else! read more

Wow where to start 1st they way over price 2nd they laundered my dry clean only comforter and refused to refund my money or even pay for it. read more

Found the almost perfect dress but it needed some alterations. Trust Four Seasons Cleaners to take care of it. They did a beautiful job and now it is perfect dress! read more

Very accommodating, wide range of services. No problems over past 2 years and I bring in laundry and dry cleaning regularly on a bimonthly or monthly basis. Good prices. Recently used the alteration service with Martha at the Main St. location. She's excellent and gets the job done well and timely. Octavia is especially helpful and have seen her at Victoria address and Main st. address. She's professional and friendly. read more

Serena is very friendly and professional. I recommend this place. They have a friendly tailor on staff and are efficient.

love it, ventura countys best dry cleaner 6 years in a row

Wonderful! I'm thanked for my business every time I arrive! I love the easy in and out with emailed notices of when my things are ready! Always friendly! read more

This review is for the Four Seasons Cleaners at the Main Street, Ventura location. I think these people do excellent work! Not only did they get spots out of my blouse that no other cleaning business could, they remembered not to put creases down the sleeves of my blouse. Thank You !! They also really do have the same day service they advertise. Wonderful. read more

I have dealt with many dry cleaning services in the past. Four Seasons has been the BEST! Their customer service, quality and their bar code tracking system is exceptional! Sonny, Scott and Alex have earned my business for life! read more

Although I live in Valencia, I visit Ventura a lot during my weekends. I usually have no time to ever get my clothes dry cleaned in Valencia, so I decided it would be easier if I got my clothes dry-cleaned somewhere in Ventura, so I could pick it up the following weekend when I was back in town. I tried finding an easy, convenient, and close-by cleaners that I'd be able to trust with all my garments and found Four Seasons in a corner by a Target shopping center. I visited it and gave it a chance, judging by the looks of the cleaners because right when I entered I could see the area was really nice from the front. The owner told me that I could pick it up the same day! It was amazing and so convenient for me! I picked up my clothes the same day with no additional charges and was able to take home clean clothes and wear them that week. They're customer service was great and I visit them so often now. read more