They did a great job with my alteration and got it back to me quickly. Also they have live scan…read moreservice which I was able to do when I picked up my shirt. Both owners are very nice and a pleasure to do business with.

I took some couch slip covers that I needed a rush job on due to company coming into town to River…read morePark and they were fantastic. Reasonably priced. Hit the deadline, and they did a great job. The slipcovers look brand new!

First time trying this place and I am extremely disappointed with the service I received. This dry…read morecleaners completely ruined my jersey. Not only did I have to come back a different day because they didn't clean it correctly the first time, but they ruined the entire jersey and did nothing to fix the issue. The worker I spoke to was very insensitive to the matter and did not offer any solutions or compensation. The worker shifted responsibility rather than addressing the issue. When being told to speak with a manager, they hang up and ignore your call. For future customers thinking of trying this place out, DON'T. Horrible service. P.s. I took pictures of my jersey before taking my jersey to this place. Pics of jersey laying on the bed are before pics. The rest are after pics.

I took a pair of white jeans to have iron on patches sewn securely to the white jeans. This…read morelocation not only did not do it nor have the ability due to the iron glue, the employee mentioned. However this item had been there since July 30th and I did not get notified at any point that this was not able to be done. I pick it up yesterday and nothing done. Not even dry clean my jeans....what a let down of a customer service experience.

Requested a couple different favors and the gal behind the counter was nice as can be ! A very…read morepleasant experience all the way around and reasonably priced !

Had a last minute alteration for a holiday party and they did a beautiful job on shortening the…read moretiny straps on my velvet dress.

Easily the worst dry cleaner I've ever dealt with and I've been getting suits cleaned for over 20…read moreyears. The place is filthy from the moment you walk up. The entrance is covered in bird droppings and inside is just as bad. It's dirty, cluttered, and feels completely neglected. They also have very old Halloween decorations up year round, which just adds to the run down, unprofessional atmosphere. The staff is rude and dismissive, which only makes the experience worse. The biggest issue is they moved the button on my $700 suit jacket without permission. That's not a minor mistake, that's careless and unacceptable. This place is an embarrassment to Ventura. Take your clothes literally anywhere else. Zero stars.

I'm reluctant to review this longtime neighborhood staple, given the time it's been serving the…read morecommunity, and I know people don't gets things dry cleaned the way they used to, so business is just a trickle of what it was, but I feel people need to be warned. I'm not sure if they can't afford different cleaning solutions, apathetic, have inexperienced new management or what, but they charged me $35 to ruin the cotton beach bag I gave them to clean. And they didn't clean it either. I had washed it at home in the machine trying to get some dark stains out, but they wouldn't budge. I noticed some color loss, but didn't mind the bleached out look for a beach bag. I told them all this and if color loss happened for them to get the spots out, that would be okay. Also, when I washed it, I was careful both times to hang it in such a way that the material covered cardboard insert that flipped up or down on the inside bottom dried flat and kept its shape. I told the girl the insert seemed to be made of thick cardboard and asked if they would make sure keep it flat when drying, but trailed off when she didn't say anything, making me feel like I was telling the pros how to do their job, and never got any acknowledgement or response. She couldn't find the price for them to clean a purse or bag or anything to even give me a ballpark figure, so when I tried to pick it up the first time I was surprised to be handed the bag and told it would be $35 and that was it, nothing else said like 'oh by the way, we couldn't clean it.' I paid assuming they had cleaned the bag or I wouldn't be getting charged and so much, but when I looked to see what good work they had done, expecting to be happy, there were rubbed out spots where they tried to get out the spots, but they remained, places where they seemed to not try at all, and one spot where the material was rubbed white (bag was dark pink w green frogs), as if that's what it took for them to remove a spot. I reiterated that I didn't mind if the color was rubbed out a bit in spots if that is what it took to remove the light black spots around the bottom of the bag, and asked for a redo. The second time I picked it up it looked like they put it in a washing machine and that was it. The color was worn overall, the spots remained, and the cardboard insert was mangled inside its material casing. I washed the bag myself twice at home in a washing machine and couldn't get the spots out, but managed to keep the insert flat and unaffected. They are supposed to be professionals, but not only couldn't get the spots outs, with or without rubbing them white, they sent me home with a bag that was more worn overall and, worse, something they could have easily avoided, a thickened, clumped up, twisted cardboard insert that I'm stuck with because it's permanently sewn into the material covering. No apology, no shame, no money back, the guy said something about taking it home and ME rubbing the spots some more. All I could do was say, 'I am not happy,' and leave. I've seen a dry cleaner come in and get ink out of colored carpet, so I think given the knowledge and correct solutions, it might have been possible to clean my bag, or not, but there's no excuse for destroying the cardboard insert. Sadly, Dry Clean Safari is no longer the dry cleaner it used to be.

I have been a loyal customer of this spring cleaners for nearly 10 years, and I am delighted that…read morethe owner, Maria, is back. She is professional, kind, and always provides excellent customer service. Maria goes out of her way to ensure that every customer feels valued and taken care of when dropping off your clothing . Highly recommend this place for both quality and service. This is her new information...

I have been coming to Spring Cleaners for years, and Maria has always gone above and beyond with…read moreher service. She is one of the most caring and genuine people, and she makes every visit feel welcoming. The quality of her work is outstanding--my clothes always come back looking perfect. I recommend Spring Cleaners to everyone because Maria never disappoints, and I always leave completely happy with the results.

Tried to charge me $95 to get a label sewed onto the inside of my jacket…read more Don't bother with this place go across the street to Channel Islands Cleaners, they charged me $9 to have it done.

The Lady that runs this place doesn't believe in customer service or even in clean products. She…read morereturned my shirt with a dirty collar, which I paid to get clean, it was visibly still dirty, when I asked her about it, she said "that it's not her fault, that they only spray it and however it comes, it comes. She also said the customer is not always right. She didn't even say she was sorry or try to ask me to leave it again so they could try again and maybe correct it. She doesn't know what she is doing and is very rude. She shouldn't be running a business!!!

Please do not go here horrible service!!! the new name is EXPRESS BAG AND GO. LOL it took over 2…read moreweeks to sew a small stich then charged 15.00, AFTER they told me it would not cost that much never again - The work is not done on the premises either. please go somewhere professional

I had high hopes. I understand bringing a new business and not everyone knowing what you offer. But…read morewhen a sign advertising 30% off Dry cleaning and Alterations is hung in front of your business and you don't offer alterations that just seems like false advertising. I was told they can only do hemming of jeans. I only wanted a 1 inch hem on a jumpsuit which is very simple too. I was told by one worker to come back in the morning because the woman who could help me would be working. I walked in the next day to a gentleman who wasn't all that friendly from the beginning and then continue to call his boss and say that he had an unhappy Customer, and that the person who worked last night Told her to come back today for alterations and to be helped. Then was told basically nothing because I said I would just find another place to go. The woman who worked the night before was very friendly and helpful while this gentleman just said no we don't do that.

The BEST best part of this place is the customer service. The woman behind the counter is SO sweet…read moreand wonderful at her job. Had a dress tailored because it was too long and my daughter's dress dry cleaned. Their prices are fabulous and customer service is top notch!!!

They were able to get stains out of some very old vintage pillowcases that I never thought would…read morecome out. Also, the service is amazingly, friendly, and professional. They will be my go to cleaner from now on!

I brought a few of my dresses here that had huge stains and they were able to remove them…read morecompletely! I was so relieved because I thought they were ruined. They did a great job not only removing the stains but also identifying what they were and being gentle with my clothes. The next time I wore my dress out there wasn't any evidence that there had even been a stain at all. Price-wise it was fair because my dress meant a lot to me and I'm just relieved they were able to fix it.

This place and its people are awesome! My husband and I brought in my wedding dress and his suit to…read moreget cleaned, we let them know that we were gonna go out of town for our honeymoon and wouldn't be back for a couple of weeks. They were totally fine with that said that they would make sure it was cleaned and since we weren't sure whether or not we wanted to preserve the dress she would reach out once we were back and touch base. She texted, sent pictures gave me all of my options, even when I was trying to multitask and my texts weren't making sense. She was amazing and will continue to come here! Truly made it so easy for us!

Best customer service I could have asked for! A huge thank you to Candy for stepping in and helping…read morewith an emergency involving a very important dress. Her communication was clear, prompt, and reassuring throughout the entire process. BeachPort is incredibly reliable and trustworthy, and truly took a huge weight off my shoulders. I highly recommend!!

Great customer service & great quality! We found this local spot to get some patches sewn onto my…read morehusbands jersey. They do great work & our stuff is always done quick! Highly recommended!