First I had to call and ask a question of the pharmacist. After 20 minutes nobody picked up the…read morephone. Then I called the Walgreens manager to get a hold of a pharmacist for me. I waited for 15 minutes, they never picked up the phone. Once I got there one of my prescriptions was transferred to another store by the pharmacist. He said it would be ready that night. He said it would be a 20 minute drive. That was OK. I needed it. The next day I drove to get my medicine it had not been transferred. All they had for me after all this driving and waiting is a simple "sorry". Well, sorry doesn't cut it. I like Walgreens, but this one has terrible customer service. What a waste of an hour and a half of my life.

Really nice staff. They were very helpful in getting us what we were looking for. And we were outta…read morethere in no time. Thanks!

The cupboards are BARE..... seriously, the shelves are totally enpty; even entire rows are empty…read more Are they closing or what??

The pharmacy refuses to answer the phone and I am housebound and cannot drive. Very frustrating…read morewhen I have a question or need to know why my prescriptions aren't ready on time. And when I did ask in person, a pharmacy worker nearly bit my head off with her attitude and answer.

I've been using this Fred Meyer's for years. Every time I need to go to the customer service desk I…read moreusually get this particular associate that has never been particularly good at customer service. I've always thought that maybe she was having a bad day and always try to approach her in a friendly manner.I work in customer service and know that it is difficult to continually answer questions and handle people that are difficult. But it doesn't matter, she's always salty and a couple of weeks ago she was the worst. Admittedly, they do have a few people that are always helpful. But with their issues with the app lately, im going to try to find other places to go as often as I can.

I went into this Fred Meyer to check to see if some merchandise was on the shelf from my family…read morebusiness and was happy with the variety and selection of their merchandise. I thought that the store was cut up into too many areas that some stuff was redundant. The store is huge so it is easy to spend a lot of time and money here. There has to be something for everyone from groceries to sporting goods

Although it was a bit frustrating that they don't answer their phones, it's understandable because…read moreof how shortstaffed they are. That being said, I am tremendously grateful for the work they're doing in the Pharmacy as well as the floor staff.. they always greet you when you walk in and Bob is my particular favorite. They have a reasonable selection of wine, And regular discounted items. Good energy a good environment. I would recommend this particular Rite Aid over other Rite Aid in Central Oregon.

Shout out to Stephanie and Cassie working august 21, 2023. Exceptional, kind customer service…read more Appreciate both of you and your help! Thank you for going above and beyond. Give them a raise! You want to keep them!

Don't like one guy, manager lady with moustache was mean. front desk lady was super awesome though…read moreso bonus points for that

I have to start out by saying that this place is a little bit odd. Call it ignorance on my part -…read morefair enough. This is a small sort of department store, sort of a mini-Fred Meyer with zero glamour. That said, they have never let me down, I've always found what I was looking for. But, there is absolutely no fluff. This is a member based store, but non-members are allowed. I do not have a membership, not sure what you get with it, but it only costs $5. Full service with a pharmacy. Great selection of small appliances and local beer. (That is an indicator right there of what my focus is). Prices are good, as good as any other in town. The store itself has zero sparkle, looks a little tired, but a solid selection. Always plenty of parking, the staff working the store are very nice.

Poorly organized and understaffed. Nice people but clearly needs more help…read more I recommend the Quest in the other Safeway on 3rd street. Faster service with an appointment. I have been to this one multiple times over 2 years and never got out in less than 30 minutes even with an appt. In fact it seems to be getting worse.

My prescription was called in last night by my doctor. 5 pm today they haven't listened to…read morevoicemail and tell me that the prescription was called somewhere else. Major attitude and rudeness. I double checked the phone #, which was correct. My doctor called again. Rude to my doctor when she called the prescription in again, and then admitted it was in the voicemail but they didn't listen to it. Rude assistants and pharmacists that apparently don't think voicemails should be checked. Then after they have my prescription at the register make me wait until the entire line that formed (after I waited in line twice because they didn't do their job) was cleared before they called me up. Horrible experience. I'm really glad that they are not my regular pharmacy.

The pharmacist and pharmacist staff is so rude. They're impatient and unfriendly I switched to the…read moreSafeway by Walmart- much kinder and actually helpful.

At my wits end trying to reach them to sort out a prescription they had received. Finally asked my…read moreown pharmacy to call this one and figure it out. The Safeway pharmacy person admitted they rarely answer their phone. He also said the equivalent of "we're about to go on break, we'll get around to it whenever we get around to it." My pharmacist told me she'd never talked to or heard of anything this bad. This was a four hour ordeal for an extremely time sensitive medicine. This place is the worst. I did business with them a couple years ago also, and it was also stunningly bad. In this case I was helping out a relative who was too sick to deal with it. In the end, the relative went back to the ER and got the medicine there. Wow.

Walgreens is by far the worst pharmacy I have ever had the displeasure of dealing with. Their labor…read moreshortage is not a result of being unable to find qualified employees but another way to reap profits from their dwindling customer base. On numerous occasions I have gone to get a prescription only to find a note on the door that they were closed for various reasons; i.e. staff meeting. What business closes for lunch? Drive through is never open and if it is the wait is well over 30-mins. Get a text that my prescription is ready, go to pick it up and told it will be 30-45 min. Why did I get the text? Unfortunately my insurance is not accepted at Drug Mart or I would never use Walgreens again. I have transferred most of my prescriptions to Express Scripts, a bit more expensive but 100% more reliable. If you have a choice don't use Walgreens.

I love this Walgreens. The staff is courteous, old timey. Drew, the manager is always courteous ,…read morehelpful. Nathan is adorable with his afro . Shaft!

I had neglected to have a prescription renewed when we changed from one doctor to another. The…read morepharmacist at the Safeway on Century Drive got our prescription filled immediately so my husband would not miss any of his medication. We are very appreciative of the excellent service and concern . Thank you

The pharmacists here went above and beyond for us on a Friday night when the urgent care called in…read moreour prescription to another (closed) pharmacy. The team here helped us figure out how to get our prescription filled so that our son could get much needed antibiotics! We are so appreciative and it cemented our generally good experiences with Safeway pharmacies! Thank you!