I had the best experience at Macy's with Susan and the manager. They were both so helpful, kind,…read moreand went above and beyond in customer service. I was checking out at closing and then there was a technology glitch that caused the transaction to take longer than expected, but they remained patient and friendly and even helped me get things to the car. I am definitely going back.

Attended the Spring Beauty & Fragrance Gala yesterday 12-5 were the hours advertised in advance. We…read morebrought our tickets last week in Great Anticipation! A Gala in Bend! Um. Well. Dearly me. The Gala consisted of a DJ , a raffle, and about 48 dollars worth of Costco: cookies, crackers, pre-cut cheese, pre-cut pineapple and whole strawberries. No goody bag full of samples, no fragrance reps handing out samples. No glasses or champagne or plates of fresh shrimp. No Amazing Deals of combination sets of product offered at super prices.... For the first time in years I missed Seattle. Seattle, with its luscious event, spanning a significant portion of the floor, dotted with helpful, eager reps quick to proffer a lipstick sample, a perfume miniature... We were met with some store employee wearing what could only be described as an aging stewardesses dress, all orange, shouting over the DJ, "All I need is your name and number!', referring to the raffle tickets available for all... not just those who had tickets in advance. Apparently, this 'Gala' amounted to no more than a 15% off fragrance and beauty. For anyone passing through. We think the staff here at this Macy's misses the point. Especially distrustful employee at the Sunglass Hut here, more concerned with the whereabouts of certain pairs of sunglasses, we later realized that she was concerned we were lifting them? , firing questions at her colleague (before assisting us with procuring the product we were asking for), 'Where are the round ones?! Did you move the others?! Where did you put those other ones?!' Good God. This female employee was so concerned we were there to steal, even though we wore the VIP wrist bands (yeah, ha ha.). Later, we realized she was peering into our shopping bags AFTER we bought two pairs of sunglasses from her... sheesh. This store location does not represent the brand. Abysmal service from store clerk at one register, excellent customer service from Customer Service representative at another. At one register, we spent $278, this is how our purchases were packaged and handed to us.

Compared to most factory outlet malls, which are giant mega-malls, Bend Factory Stores is quite…read moresmall. Yet it still has a lot going for it. I like shopping in Columbia (which has really great deals), Eddie Bauer, Rack Room Shoes, Kitchen Collection and some others. Nike, too. The parking lot is huge. This is not a mall where you shop, eat lunch, shop some more. There's not much in the way of food, with the notable exception of Wild Oregon Foods.

So depressing that so many stores have pulled out. And the stores that are there are either low on…read morestock or not offering outlet prices. Need to hit outlets elsewhere for good assortment and deals.

I asked Siri things to do in Bend, Oregon. When my phone said The Box Factory, I imagined a…read morecardboard manufacturing factory. Boy was I wrong! We went there for one reason - Modern Games. My family LOVES board games and we have a Christmas "Steal a Gift" game. I'm not into board games, so called my sister in Southern California and she talked with a staff member who described some of the games based on family favorites and told her what won "Game of the Year" for 2022 and 2023. She recommended two to me and I chose. I think my gift will be a hit at our Christmas game (2022 Game of the Year). They had tables set up in the rear, and there were quite a few people playing games. The other shops looked interesting, but we were on a time crunch since Modern Games didn't open until 11:00.

Such a lovely space to spend the afternoon alone or with friends…read more It provides a good mix of everything, from gallery to boutiques to restaurants in every budget. You can enjoy a leisurely walk along the water and bird watching. Parking was super easy with plenty of spots.

The Old Mill District is a must visit if you are in Bend! I walked around here with my friend and…read moreour dogs and had such a great time. There are lots of stores and restaurants to explore, and it is located right along the beautiful Deschutes River. The whole area is very clean, well maintained, and super dog friendly, which we loved. It is also close to Riverbend Park, so you can easily make it part of a longer walk or hike. We walked from the park to the Old Mill District and enjoyed the river views the entire way. Between the shopping, dining, and incredible scenery, this is one of the highlights of Bend. The views are amazing and it is a perfect spot to spend an afternoon. The selection of stores and restaurants is top notch. Highly recommend!

Has anyone else noticed that to use a gift card online that you have to give to your credit card…read morenumber? So that they can put it into their system that's a terrible idea. I will not be buying any more gift cards from target because all they want is my bank account and every time I give it to them it gets hacked. That's why I thought I would just go online and buy a couple things and get off but no they wanted me to open a whole account. Give them a whole credit card so that they could do what they wanted to do with it. Is anyone else noticed it

I called to ask a question about a purchase I made and no one answered the phone at 7:10 pm…read more I am in need of answers to my question. Guess I will have to go directly to the store for my answer. No wonder I don't have a Target Card. Judy G. 3/29/26

The first time I went to this store, I ordered online pickup. They made me come inside to pick it…read moreup because it was a little rainy. First red flag. Needed a usb today, $130 purchase would have been. My significant other went in for me and said 3 secret shoppers followed him around but no employees around to help with anything in electronics! He left, we will never return to any Walmart ever. It's been a couple years of us deciding because it's always so chaotic and the easiest thing is difficult for them... and the secret shoppers are inhumane. This store locks up so much, they do not support the people. It's so dumb, can't pick up can't get it inside. Hire more people to watch people shop, no one to help in real life with a uniform on. Don't forget the frequency. I don't foresee Walmart being the way once boomers pass on.

Everyone is oblivious to there saroundings. The store is not set up for convenience its ridiculous…read morehaving to go from one side all the way to the other just for 1 item that should be near the grocerys . Small spaces to not navigate through. Rich people are the worst here like thay forgot that poor people exist and have to go to Walmart. And the poor people are bullies thinking thay are better then everyone.

I've been using this Fred Meyer's for years. Every time I need to go to the customer service desk I…read moreusually get this particular associate that has never been particularly good at customer service. I've always thought that maybe she was having a bad day and always try to approach her in a friendly manner.I work in customer service and know that it is difficult to continually answer questions and handle people that are difficult. But it doesn't matter, she's always salty and a couple of weeks ago she was the worst. Admittedly, they do have a few people that are always helpful. But with their issues with the app lately, im going to try to find other places to go as often as I can.

I went into this Fred Meyer to check to see if some merchandise was on the shelf from my family…read morebusiness and was happy with the variety and selection of their merchandise. I thought that the store was cut up into too many areas that some stuff was redundant. The store is huge so it is easy to spend a lot of time and money here. There has to be something for everyone from groceries to sporting goods

Was in town visiting, store was well stocked with a variety of items, some were priced a little…read morehigh and found a few items at a good price

I love this TJ Maxx! It's small but full of treasures. There's discounted toiletries, shoes, socks,…read morelingerie, clothes and home goods. I found a beautiful dress here for only $20! And a Calvin Klein purse on sale for $48!!! So many deals, so little time. There's usually a line for check out but it is worth the wait.

We visited Kohl's in Bend, Oregon and was looking for some items for winter wear for our Winter…read moreWonderland tour in February. They had a 25 percent off for friends & family discount and the store was empty not crowded. Which was very nice and comfortable browsing around looking at the items they offer. They had really great prices compared to Hawaii. Restroom was clean and also the store was well stocked and well maintained.

My wife wanted me to write a review about how great she thinks the customer service at this Kohl's…read morewas this afternoon... She said a young lady named Ali was especially helpful to her when she was returning an Amazon purchase. This helpful attendant ran after her bc she left her phone on the counter. She ran into the parking lot and flagged her down so she didn't have the inconvenience of coming back to get it later. Great job Ali, you def made an impression on my wife!

This has vastly improved since the 1980's when it was the Mt View Mall. The Mt View Mall back then…read morewas a go to place with several anchor stores that have since failed, G. I. Joes and Emporium come to mind. That said, they have done an excellent job adding new sought after businesses such as, Trader Joes, Ross, Best Buy, Staples, etc., you get the picture. It's a go to place for me when visiting the area if I need some items I can usually find them here. I'll be back again!

Seems like a nice shopping area but I see little patronage of the shops along the interior street…read more Lots of activity at the bigger stores such as Food 4 Less, Trader Joe's, Dick's, etc.