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    Westside Group

    3.0 (2 reviews)
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    Services - Westside Group

    Snow removal

    Damage restoration

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    8 years ago

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    7 years ago

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    Leonine Building Solutions

    Leonine Building Solutions

    3.5
    (8 reviews)

    Leonine was contracted by our housing provider to "check our outlets" but Leonine realized the…read moreissue was outside their scope and directed us to contact our energy provider because the issue was outside the home. Our home had partial power due to our home losing "a phase"The local energy provider fixed the issue. Leonine returned to fix the breaker panel. Mr. Tim came out and was a model of professionalism. I asked for his credentials, he presented them. Any question I asked, answered deftly. He helped to get my home fully functional when the heat was out and the HVAC still needed to be repaired, he made the call and facilitated the HVAC service. That is how you not only do your job but take care of people. They are a true Service to the community.

    DO NOT USE THIS COMPANY!!! I am a landlord that was provided this company via Lessen and RentRedi…read more Their technician came for a backup toilet issue. The tech claimed to have unclogged the drain, but my tenant still could not use the toilet. Their notes claimed the sewer line from the house to the street was clogged by tree roots (there are not trees near my line) and a collapsed pipe. I tried to contact the rep to ask about a time to finish the job (Friday, October 17th). She told me they were really busy and would call me back end of day. That did not happen. I called them again the next day (Saturday, October 18th), mailbox was full and no contact. Had to call another plumber to resolve the issue. The other plumber sent pictures of the sewer line, no collapsed line and no tree roots. Fast forward to today (Monday, November 3rd), I noticed a charge on my credit card from Lessen/RentRedi for services from Leonine. Therefore, I will be seeking a reversal of charges on my card because you all did not complete the job and left my tenant without a working toilet and had no intentions of coming back to fix it.

    Top Dog Restoration

    Top Dog Restoration

    4.5
    (4 reviews)

    UPDATE: Just wanted to add a chronological update on where…read morethings are now since I posted my original review - a request by Ron. On Apr 20 - Ron asked me if I want him to send the invoice for the remaining $250 and I reiterated that he still had things to fix as he promised to earn that money (Also pointed that out in the invoice he sent and I paid Apr 14 on the same day). On Apr 21 - Ron replied "Such a sad mistake" On Apr 22 - I receive an invoice for $250 final payment (Ron later claims that was auto generated) Apr 23-Apr 29 - (7 full days of no communication from Ron) Apr 30 - Ron sent me a message that he ordered a new box for the cabinet to make it work - he mentions my original review. Then says "I suppose I'll send the box back. But I really didn't think you were like that man. I wish you guys the best". Followed by "You going to update that?" a few mins later. I did not see his message until the weekend and was going to respond during the week. May 4&5 - We start communicating via yelp chat, communicating with Ron still difficult. Will not include all the details, but in summary the good thing is he has acknowledged the alignment issue and that I do not need to pay the $250 until the alignment issue with the sink is addressed (Reason I am bumping the rating to 3 stars). I in return will be waiting for a written proposal from him on the work that needs to be done to address the alignment and a timeline from him. May 8 - Ron replied back to my review update with a claim that "This review was posted before the job was complete. As noted by the reviewer themselves, they were instructed to withhold the final $250 until the last minor alignment touch-up was finished. That was a professional courtesy--not a refusal to finish the job. It ensured the client had leverage and zero risk. We never asked for full payment before the work was completed.". This would have been true if he did not turn around and said otherwise on April 15. I am attaching a screenshot of a txt message from Ron where he claims that the work was already completed. Original Review posted Apr 20, 2025: Found out about them on yelp with all 5 star reviews - now all of those gone? Scope of work was Repair cabinet, floor, faucet, subfloor, remediation, and other items damaged due to water leak. They quoted a price of 4-5k for all the work. So on the good part.. work looks good on floor replacement of 17 boards (boards were extras from original install), repaired cabinet box looked good pre-install. They were able to start work immediately on the same day which a few other companies were not able to do. Now on the bad part.. really bad communication/scheduling - Alan did most of the work but comms went through Ron. There were multiple times where I expected them to show up but they never did and getting clarity on scheduling was really bad. I understand people get sick and other possible life events but at the very least let people know you won't be able to make in the original day/time provided. In addition the final price (5750) was provided via txt on the day they were supposed to finish up, Alan and another person was in the house trying to complete the work but did not mention anything while the new price came from Ron which I did not see until the next day. I undestand that projects overshoot cost but the way they did it without confirmation and timing was really bad. Now the worst part is they refuse to fix an alignment issue on the sink based on how they installed it. Even after Ron agreed that Alan will fix it (holding 250 back until he does) on the same day they completed install. They then said it was because of the new faucet (It is not). Now they are insisting that work was properly done and to pay the remaining 250. Neutral part - they ended up not having to replace the subfloor because things dried up pretty good supposedly after they ran the dehumidifier unit under the crawl space for a few days and then moved it up to the kitchen for a few more days but the floor boards were glued down which made a labor/cost a wash according to Ron. Things look weird on how they redid the sink support and plumbing but I guess it works (planning to get things inspected)? Originally told about a week to fix everything but work (excluding alignment issue) finished in a little over 2 weeks still not too bad hence neutral on my end. On hindsight, I should have insisted on a written contract which would have brought clarity on scope and timing of work or even a t&m contract instead.

    Top Dog is honest, transparent, professional and gets the job done. I have unfortunately had to use…read morethem twice over the past year and they have done amazing work. In both instances, they were able to dry out the damage and prevent further damage. The team does a good job assessing the situation and placing the appropriate equipment to address wet areas. I highly recommend Top Dog Restoration if you have any water damage.

    Westside Group - contractors - Updated August 2026

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