UPDATE: Just wanted to add a chronological update on where…read morethings are now since I posted my original review - a request by Ron. On Apr 20 - Ron asked me if I want him to send the invoice for the remaining $250 and I reiterated that he still had things to fix as he promised to earn that money (Also pointed that out in the invoice he sent and I paid Apr 14 on the same day). On Apr 21 - Ron replied "Such a sad mistake" On Apr 22 - I receive an invoice for $250 final payment (Ron later claims that was auto generated) Apr 23-Apr 29 - (7 full days of no communication from Ron) Apr 30 - Ron sent me a message that he ordered a new box for the cabinet to make it work - he mentions my original review. Then says "I suppose I'll send the box back. But I really didn't think you were like that man. I wish you guys the best". Followed by "You going to update that?" a few mins later. I did not see his message until the weekend and was going to respond during the week. May 4&5 - We start communicating via yelp chat, communicating with Ron still difficult. Will not include all the details, but in summary the good thing is he has acknowledged the alignment issue and that I do not need to pay the $250 until the alignment issue with the sink is addressed (Reason I am bumping the rating to 3 stars). I in return will be waiting for a written proposal from him on the work that needs to be done to address the alignment and a timeline from him. May 8 - Ron replied back to my review update with a claim that "This review was posted before the job was complete. As noted by the reviewer themselves, they were instructed to withhold the final $250 until the last minor alignment touch-up was finished. That was a professional courtesy--not a refusal to finish the job. It ensured the client had leverage and zero risk. We never asked for full payment before the work was completed.". This would have been true if he did not turn around and said otherwise on April 15. I am attaching a screenshot of a txt message from Ron where he claims that the work was already completed. Original Review posted Apr 20, 2025: Found out about them on yelp with all 5 star reviews - now all of those gone? Scope of work was Repair cabinet, floor, faucet, subfloor, remediation, and other items damaged due to water leak. They quoted a price of 4-5k for all the work. So on the good part.. work looks good on floor replacement of 17 boards (boards were extras from original install), repaired cabinet box looked good pre-install. They were able to start work immediately on the same day which a few other companies were not able to do. Now on the bad part.. really bad communication/scheduling - Alan did most of the work but comms went through Ron. There were multiple times where I expected them to show up but they never did and getting clarity on scheduling was really bad. I understand people get sick and other possible life events but at the very least let people know you won't be able to make in the original day/time provided. In addition the final price (5750) was provided via txt on the day they were supposed to finish up, Alan and another person was in the house trying to complete the work but did not mention anything while the new price came from Ron which I did not see until the next day. I undestand that projects overshoot cost but the way they did it without confirmation and timing was really bad. Now the worst part is they refuse to fix an alignment issue on the sink based on how they installed it. Even after Ron agreed that Alan will fix it (holding 250 back until he does) on the same day they completed install. They then said it was because of the new faucet (It is not). Now they are insisting that work was properly done and to pay the remaining 250. Neutral part - they ended up not having to replace the subfloor because things dried up pretty good supposedly after they ran the dehumidifier unit under the crawl space for a few days and then moved it up to the kitchen for a few more days but the floor boards were glued down which made a labor/cost a wash according to Ron. Things look weird on how they redid the sink support and plumbing but I guess it works (planning to get things inspected)? Originally told about a week to fix everything but work (excluding alignment issue) finished in a little over 2 weeks still not too bad hence neutral on my end. On hindsight, I should have insisted on a written contract which would have brought clarity on scope and timing of work or even a t&m contract instead.

Top Dog is honest, transparent, professional and gets the job done. I have unfortunately had to use…read morethem twice over the past year and they have done amazing work. In both instances, they were able to dry out the damage and prevent further damage. The team does a good job assessing the situation and placing the appropriate equipment to address wet areas. I highly recommend Top Dog Restoration if you have any water damage.

Highly recommend this company for all your cleaning needs! This was my first time using a cleaning…read moreservice and didn't really know what to expect. They clearly explained the process and asked the right questions to ensure they understood the cleaning goals and areas to target. They arrived on time, were thorough and professional, and went beyond expectations. Will definitely be using again in the future. Thanks again!

This locally-owned company is who I continue to call as an out-of-town parent of a college student…read more Ben and his team go above and beyond to ensure my son's rental home is always cleaner than when he moved in! If I could give them 10 stars, I would! Very responsive and completely focused on making sure I'm always thrilled with their service. No one else could come close. Thank you Ben!!

I had a small fire in my garage. they came out right away and even did most of the negotiations…read morewith my insurance company.

We had several rooms with some mold buildup so called another company first that offered to fix the…read moreproblem for $350. I knew this could not be a good and professional job at that price. I then talked to Anthony with ServPro who came out promptly and gave me a detailed explanation of what they would do. It was more money but it was going to be a professional job. The crew came out on time and the 3 men did the work and cleaned up after themselves. They left 3 big blowers for 3 days to clean the air. Anthony came back and inspected the work so I feel very confident in the quality of the job.

Great spot to stop for a coffee and pastry, or a more substantial breakfast. Good location next to…read moreWhole Foods.

I've used Mad Hatter for chimney sweep and duct cleaning for the past 10 years. They are very…read morereasonably priced and are prompt, personable, efficient and expert at what they do. They also wear shoe covers which is a nice extra. I called them for what an inspector thought was a broken baffle. Once they cleaned all the lint out, Ivory told me that the baffle was not broken. That honesty and integrity is another reason why I'm glad to highly recommend Mad Hatter.

Awesome company! We had a moldy smell in our Bonus Room. Jacques came by and found an issue with a…read moreleaking shower that was adding moisture inside the walls. The shower was repaired, and the inside wall areas were dried out. Mold remediated. There was always great communication, and the cost was very reasonable. Hire with confidence.

This company is great! The owner, Jacques, is just fabulous! Our dishwasher leaked and the…read morehardwood floors buckled. I was given Jacques number from Wake Forest Plumbing. Thank goodness. He called and came out within 24 hours. His price was great and he took care of everything! When I say everything I mean, the insurance company, the flooring guys, etc. He did a great job and called when he said he would and came out when he said he would! I highly recommend this company !! Jill- Raleigh NC

Our apartment community hired Southern Outdoor Restoration to power wash our buildings. They did a…read moregreat job for me! I had some unique circumstances that they honored with impressive enthusiasm and skill to clean difficult stains and to protect my property. Mosso and Leif are the kind of service providers that everyone hopes to engage but few actually encounter!

This company was hired by my HOA to powerwash the exterior of our townhomes. They completely…read morestripped the stain from my deck that I had just paid to have professionally done. They also bleached my flowers and killed them. They took no responsibility for stripping the stain, and blamed the stain company stating they did a poor job. Of course it looks like a terrible stain job AFTER the powerwashing damage had been done. The staining/painting company I used was recommended and used by our builder to do all of the painting and staining in the development, and the owner of that company did an exceptional job. Shame on them for pointing the finger at someone else rather than taking responsibility. This company even does deck staining and they could have offered to redo it themselves.

Moving out of 2 story home was a huge chore, but the cleaning after all was moved was as simple and…read morepainless for me as a phone call. A&B was recommended and I could not have been more pleased with their dedication and hard work! The 82 year old house/home truly looked brand new! Many thanks to all staff of A&B! Recommend this business with absolutely no hesitation!!

Angela and her team just recently cleaned our brand new huge house before we move in. They were so…read moremeticulous and did an incredible job. We could not be happier with the service that they provided! She even got a years of old grease off the stove!!! We will continue to use them for house cleaning needs and will recommend them to everybody we meet! Thanks Angela!

They are reasonably priced, professional, flexible and reliable. They provide a thorough cleaning…read moreand leave the place smelling great. I have used them off and on for several years and will continue to do so. I highly recommend them.

We hired this cleaning service as a one time thing, however they did such a great job the initial…read morecleaning that we retained them on a bi-weekly basis. Our cleaning person , Kirsten is GREAT!!!!! She ALWAYS does a GREAT job and frequently goes above & beyond her normal cleaning duties. If you could clone her this service would have more business than they could handle. Not only is she GREAT but also reliable and consistent. I recommended her to my son & they have retained this service.