I was an IWATCH customer for five years. They were a small veteran owned family business and had…read moregreat service. Recently they sold out to a national conglomerate and I quickly became a number. It was a bear trying to get through to anyone that knew anything. I would continually get transferred from person to person to person and never got anyone that could resolve an issue for me. I always paid annually in advance and it was time for renewal. That said I migrated to another company that's family owned and couldn't be more pleased.

For several years, I had a security system provided by another company. My prior security system…read morewas 3g and outdated, and my prior security provider did not contact me about the 3g sunset in a timely manner. I decided to find an updated security solution with another provider. After looking at reviews for local security service providers, Iwatch Security stood out based on their consistently high reviews. I reached out to them in late Aug 2023 for an evaluation and estimate. I was soon contacted by a sales rep/advisor and we made an appointment within a couple of days. The rep evaluated my home and current system and prepared a solution with some upgrades (a doorbell camera, enhanced control panel, system controllable with phone app, etc.) and investment/purchase options. I accepted the system proposal and an installation was scheduled. The technician came and did a great job replacing my prior system with the new components. Wherever possible, he placed new components in the place of old components which minimized aesthetic issues. Afterwards, he efficiently went through the required forms, account setup, and other administrative tasks. He guided me through using the new control panel and app while also configuring some of the basic functionality. I have been very pleased with my experience with Iwatch Security.

I called cts for computer repair and they fixed my laptop the same day. Andrew was straight forward…read moreand professional through the whole process. I definitely recommend!

From the owner: Tech Support Whenever and Wherever you need it!…read more Onsite, Remote and 24/7 assistance is available at your finger tips! We provide unique and cost-efficient solutions that our clients can rely on. Whether you are just getting started or in need of services and repair for existing systems, Carolina Tech can help resolve the issues for you!

Well after dealing with this company for multiple system installs i will say that I will not go to…read moreanyone else for my IT/security needs. His prices and professionalism are off the charts. Shows up when he says he'll be there. Kinda of a rare thing nowadays. Everyone should give them a try.

From the owner: We specialize in commercial and residential security cameras and security camera systems, access…read morecontrol, network design and installation. Our work includes single structures to multiple structures, apartment complexes, warehouses, manufacturing spaces, office space, and residential.

Responsive, reasonable and professional is the best way to describe this locksmith and security…read morebusiness. We lost the only key fob and key we had for our 2014 GMC, and after one call and an at-home visit, we were back on the road. What's most impressive is I paid less for the key fob, key and service call than I would have paid the local Ace hardware for the key itself. In addition, the technician followed up with us exactly as he said he would. If you value quality service, honesty, and professionalism, there's not a better locksmith and security company in the book.

best place to get keys made around always have them in stock and quick to reprogram key phob for…read moreour company .

I upgraded my alarm system with Alarm Man. The technicians were prompt, professional, extremely…read moreknowledgeable and really nice. There was a lot of trouble shooting needed to get part of the system up and running, Erin did an amazing job with this.

I reviewed this company very positively in 2017. Eight years later, I would still say they are…read moregreat. Incredible customer service for the very few issues that have come up. We wanted to make a small change to our system and Rachel spent a lot of time with me finding a solution that was inexpensive. Rhonda, the owner, is a terrific - and runs her business honestly and professionally.

Very pleased! We…read morehave been a CPI customer now for over 10 years, in 2 different homes. They have always given great customer service and technical support. I cant say enough good about them and would never even consider another company.

I attempted to start service with this company and spoke with a sales representative who scheduled…read morea technician to come to my home. When the technician arrived, he tried to charge me an additional $20 for a window tag. I was under the impression that a security system should already include securing both doors and windows. I decided to give them another chance and called the same representative to reschedule. We set a new installation date for September 9, 2025. I even took the day off work to be available, but no one ever showed up. I contacted CPI and spoke with a manager, who assured me I'd receive a call back from a supervisor and the sales rep--but that never happened. This experience was extremely frustrating. If this is how they treat potential customers, I can only imagine how they treat current ones. I ultimately had to call back just to request a refund for the taxes I had already paid on the equipment. DO NOT go with this company.

I have an older security hardwired system. I had some painters do some work painting trim,…read moreafterwards we could not arm our system. It showed an open zone, we couldn't find it. Plus 2 ext. doors would not ding. Mr. Clark was honest about not wanting to put in a new system. Found the issue was a window sensor & installed 2 new door magnets for better contact. Thanks to Mr. Clark for solving our problem!

Sam Clark is a true professional that has many years in residential home security. He set up our…read moresystem over 10 years ago and we've had zero issues with the equipment or service. Highly recommend!