1. JL Mexa Landscape

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Hillsborough, NC

JL Mexa Landscape

5.0 (2 reviews)
Closed • 9:00 am - 5:00 pm

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Response time

20 minutes

Response rate

100%

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Services - JL Mexa Landscape

Masonry/concrete removal

JL Mexa Landscape Photos

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1 year ago

Alfredo is great. Reasonably priced & super hard worker. Very happy either way his work.

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1 year ago

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Index Fence did a great job installing a fence for my dog. From the initial quote process through…read moreinstallation, everything was seamless and stress-free. They even handed all the necessary paperwork with my HOA and the city for the required approval and permits. On installation day, Juan and Armando arrived early, finished quickly, and did a fantastic job - even diagnosing an issue with the original plan and coming up with a solution. My dog loves her yard, and I couldn't recommend Index more!

I would leave zero stars if I could. I met with the salesperson who was very knowledgeable and…read morefriendly, and I thought that it was great that they would deal with the HOA stuff for me, and there was a warranty on the fence for both product and craftsmanship. However, I was told it'd be "around 3 weeks." I needed a new fence asap for safety reasons, etc. I got the money for the down payment and would have sent it immediately, but you are either charged 3% extra if you use a credit card (understandable), or you have to pay in cash or check. As I just moved here, I didn't have checks from the new bank yet and so that delayed me getting the down payment to them, but he told me he understood the situation and would put my name on the board so I would be in the lineup. I got the checks 5 days later; the person didn't respond for another 5 days and it was another 4 days before they came to pick up the check. Later on, I was blamed for the timing on when the downpayment was received. I was still assured that I was on the board and ready to go. Communication was nonexistent. 4 weeks went by and I was reaching out and not getting any response about what date I was scheduled for. I was given condescending replies when I did get an answer and it was a constant fight to get answers. I was given excuse after excuse after excuse. Waiting for materials, rain, guys got heat stroke, etc. After 7 weeks of waiting and I was STILL NOT given an exact date but had now 3 times been given an "around this week" with no one coming or information on anything but simply excuses when I asked what was happening, I gave up and requested a refund of my down payment (for which I then had to demand 3 times and wait for the return of the check), and I went with a different fencer altogether. It was awful and terrible communication. They did not once give me a date still after 7 weeks of waiting. No apologies for poor service, poor communication, or anything. They additionally lied about the warranty, because when I asked about land settling they said it was covered by the craftsmanship warranty and they'd fix it if it was a problem (one of the reasons I had originally decided to go with them because they acknowledged that it could happen in new construction homes). But, then they said later on that that was not covered in the craftsmanship warranty. It was an absolutely terrible experience and I have now found out that I'm not the only one. Stay away.

Seegars Fence Company - Durham

Seegars Fence Company - Durham

(16 reviews)

UPDATE: I am now generally happy after Seegars reached back out to me with an offer to resolve the…read moresituation. A few days after my review, Landon from Seegars reached out to me directly with an apology for how everything had been handled, and an offer to make things right. They agreed to my request for a partial discount (I had originally paid everything in full to be done with the account, but they offered to refund me the amount I was asking for, which I felt was fair), and they told me they would send one of their most experienced crews to my home to completely replace the gate and ensure it was up to standard. I agreed and within 3 weeks, I received a call from one of the owners who wanted to personally apologize for everything. He mentioned that they've made internal changes and assured me that future clients shouldn't run into the same troubles I did. The replacement gate was properly installed in a few hours, and the panels now align and the gates hang square, which is the exactly quality standards I expected from the start. I'm now finally satisfied with my fence.

We had Seegars install our fence in Durham, they have incompetent work crew who did not stop after…read morehitting our prestine sprinkler system made of 6 pipes ,each 3 inches wide. They did not notify us , that they hit pipes in the first hole they dug.They keept digging one hole after another. We had to spend money on fixing these pipes after digging 2 ft long trenches and excavating the sprinkler system which turned out to be very expensive.Incompetent crew, bad company ethics. Find other companies to do your project. All your reasonable request will fall on deaf ears .

JL Mexa Landscape - masonry_concrete - Updated October 2026

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