good experience, they came and thoroughly cleaned the ducts, and not much more to say about itread more

Wayne, William, and Ryan recently came out to my house for a full HVAC cleaning. Wayne was very…read morefriendly, personable, and did a great job. William and Ryan both worked hard and were polite and professional. Wayne also took the time to answer several questions I had about the cleaning before I scheduled them to come over. He took his time to explain things thoroughly in a way that was understandable. I recommend these guys for your HVAC cleaning needs. Imagine how much dust and allergens are built up in an HVAC system that is 5, 10, 20 years old. Call these guys to clean it out for you and you will surely be breathing better indoor air.

Josh and Angel were both extremely professional, friendly, and helpful! They showed up on-time,…read morewere very efficient and tidy, and took the time to explain to me what was wrong with the ducts in my home and what they had done to fix it. I was immensely grateful for the clear explanation, honesty, and their hard work. I would recommend EnviroAir in the future!

An amazing team that does an amazing job. They make each customer feel like they are #1. Our…read morefavorite HVAC team for business and personal!

review for tiger dry…read more David did a GREAT job cleaning my sofa and loveseat!! It went from smelly and dirty to fresh and clean, thanks to his thorough hard work. He's a super friendly guy too and even loves my nice big dogs. He is so professional that I was taken for a loop when I found out he was not the owner; He is a technician. I felt guilty the I didn't have cash on me for a tip but didn't realize he wasn't the owner. Next time (and there will be a next time!!) I will know better.

Tiger Dry helped my mother clean her carpets. Apparently her kitty stained under a guest bed…read more You pay extra , well worth the fee. Two weeks ago I had them come to my home. Carpets and stairs look brand new. We had a younger kitty that threw up. With the extra cleaner our large office looks pristine. Best regards Lynn& Dale

Great experience... able to get an appt next day, tech (John) called ahead to let me know was…read morerunning late and gave me options to push it later in the day which was considerate. Was upfront on pricing and found the root cause quickly to re-establish power to thermostat.

Warning: Review Coercion & $1,100+ Pricing Discrepancy…read more I used Santa Air for five years and recommended them to many friends. Unfortunately, their business model has changed from "honest and hardworking" to "opaque and manipulative." The Technical Issues: In 2020, Santa Air installed my trane system but failed to properly connect the emergency heat strips. I spent five winters wondering why my house wouldn't stay warm below 30°F. They missed this mistake during every subsequent maintenance visit over the 5 years. Recently, they tried to charge me $1,700 for repairs I didn't need. A second opinion confirmed their diagnosis was wrong; that technician fixed Santa Air's original installation mistake and the actual sensor issue for a total of $575. The Billing Issues: Their current pricing "tiers" (Bronze, Silver, Gold) are incredibly over-inflated compared to other local HVAC companies. And if you only need a repair included in the Gold tier, you have to pay for all the things you don't need in the tiers below it. When I realized the invoice was vague and the work wasn't needed, I cancelled. The Ethics Issue: The most disappointing part was the office's response. They tried to emotionally guilt-trip me. They held my refund hostage, telling me they would only return my money if I removed my negative reviews. I refused to be coerced and had to fight for three months through my bank to recover the funds for services never rendered. Don't let the high star rating fool you--they are actively pressuring customers to delete bad experiences. Always get a second opinion!!!

We needed an HVAC replacement. Our technician, Austin, had to maneuver the old and new units in a…read moretight space/small doorway and did an amazing job adapting to a different sized unit. He carefully tested the new unit and its outside fan to ensure all was working perfectly. And, he cleaned up afterwards! Superior service!

From the owner: We are focus on honesty, professionalism, and being on time. We offer maintenance, repair, and…read moreinstallation services for residential and commercial HVAC systems.

Mike did the best job I ever had done at the best price Very…read morepunctual polite and careful with our possessions

Awesome experience all around. Excellent communication and timeliness. Very professional and…read morefriendly. Explained cleaning procedure and pricing beforehand. Brought life back into our five year old carpet and area rug. Great value!

I've used Mad Hatter for chimney sweep and duct cleaning for the past 10 years. They are very…read morereasonably priced and are prompt, personable, efficient and expert at what they do. They also wear shoe covers which is a nice extra. I called them for what an inspector thought was a broken baffle. Once they cleaned all the lint out, Ivory told me that the baffle was not broken. That honesty and integrity is another reason why I'm glad to highly recommend Mad Hatter.

Extremely unprofessional, hazardous work, and threatening behavior…read more We had an extremely alarming experience with this company when their technicians were sent to our home for duct cleaning. Before they began, we explicitly requested proper negative-air containment because family members have severe allergies. Instead of doing a professional job, one of the technicians blindly connected rods and manually brushed a duct while the HVAC system was actively blowing air, forcing dust and debris directly into our living space. When I questioned this basic lack of physics and standard procedure, the technician became combative, raised his voice, and used vulgar language right in front of my minor children--severely stressing them, before directly threatening me and telling me to shut up. Threatening a homeowner and using vulgarity in front of kids over basic questions about shoddy work is completely unacceptable. If you value your home's air quality, basic safety, and professionalism, stay far away from this company.

Our eleven year old HVAC system went out, Comfort Monster came out the next day and unfortunately…read morewe needed a new system. It was installed promptly and everyone was very COURTEOUS and PROFESSIONAL. We did not feel that we were upsold or mislead in any of our concerns.

I'm not one to normally write a review but I'm hoping this helps others not make the same mistake I…read moremade. I purchased a new AC and furnace in 2022 from Comfort Monster. Last year there was an issue with a part that should have been under warranty which cost me $2500 in labor costs. To avoid this I was sold an extended warranty, this year the AC unit stopped working again. The excuse I was given was that the panel is in the sun. The panel has been in the sun since the house was built. Terrible customer service and it seems like they aren't sure what they are doing. I wouldn't recommend. They even went so far as to charge me service fees without my authorization for something they didn't even fix. AVOID THIS COMPANY AT ALL COSTS