What a lovely woman who works there. She was so nice, so patient with me and extremely accommodating. And the flowers? Just beautiful! I called the shop to get help with their online ordering process, in fact, I called the shop a few times regarding my order and they were really nice about it every time. I had just had a stressful experience with another florist in the bay area and being that I'm in Southern California and unable see the arrangement before it goes out, I was a little nervous about ordering. I wish I could remember her name but she was so nice and even though she had some of what I wanted in the arrangement, she was honest and helpful by suggesting that instead of doing the arrangement that day, which she could have easily done and Im sure it would have been lovely, that we send the arrangement out the following day after she receives her morning delivery so that the flowers would be "hydrated & fresh". I really appreciated that and since I wasn't in a hurry, I agreed. The flowers were delivered mid day and they were so pretty. My Dad immediately called me and sent pictures, he thought they were so beautiful and he even commented on the lovely vase. I was expecting a standard clear vase but they put the arrangement in a lovely gold trimmed one that complimented the beautiful arrangement. She also was able to fit my somewhat long message onto the card very nicely. This arrangement was so important to me because it was for my Dad who has just lost his little brother and I, my uncle, unexpectedly and tragically. The beautiful white roses with white lillies that will open up and bloom so beautifully is a wonderful and touching homage to my beloved Uncle and West Side Florist did an incredible job of being able to capture my feelings and be the messenger of my deepest sympathies and love for both my uncle and my dad. read more

Westside Florist - The "Classic All White Arrangement" Whennthise Lillies open up it will be even more beautiful. - Florists Near Me

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Thank you Westside Florist for a beautiful bouquet of tulips delivered to my sister. I tried for 5 days to send tulips through Teleflora. They kept telling me every day the tulips would be delivered the next day, then an email saying they would be delivered the next day. I finally canceled. Found Westside Florist, called them at 08:30 before they opened. Then answered, took my order and had it delivered by 1 pm. My sister was so surprised and thrilled. They are absolutely gorgeous. Thank you Westside. You're my go to in Redding. read more

Westside Florist - Beautiful Spring bouquet of Tulips - Florists Near Me

Amy cares about her work. She works with a budget and she is more reliable than any other florist in town and I've worked with quite a few of them. She built us a 72" floral halo in 2 days because we needed it last minute, and she's the type to care about the client. This place is definitely our go-to from now on!! :) read more

Westside Florist - Table garlands - Florists Near Me

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This florist is a joke and why are they still in business is beyond me. What they offer as a flower arrangement is not what you will get. I ordered a beautiful arrangement for my mother and paid a lot for it to look full and amazing! When I received the photo of the actual arrangement she received it's a joke.. nothing close to the photo. If you cannot be the basic standards of the photos you display then contact the customer and let them know and let us decide if we want to move forward with the secondary options but DO NOT decide for us. I want a refund of half my money because I was sold a half ass arrangement! read more

Westside Florist - Florists Near Me

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This place is beautiful! First off the online order was simple! The prices are reasonable! The quality of work and customer service is amazing. I ordered my mom who lives many hours away from me a gorgeous arrangement lastnight. This morning I called to check on estimated time of arrival to be sure my mom would be home for the surprise. The owner ( lovely woman) gave me a time frame, the arrangement was delivered on time, but that's not the best part! My mom was graced with a wonderful woman who was friendly, and knowledgeable! My mom is very pleased and that is what makes me happy. Thank you very much for the effort you put into each arrangement and delivery! I will be a regular client from this point forward! read more

Westside Florist - This is exactly what I ordered, photo taken by my mommy! - Florists Near Me

I ordered flowers online to be delivered to my mother-in-law on her 70th birthday because we couldn't be with her, her favorite flowers are sunflowers and I was so excited to order her the " sunflower delight" I was extremely disappointed when I got a call mid-day telling me they needed the number off the back of my card since I was hoping she would have already received them to be able to enjoy them on her birthday.. they weren't delivered until after 5 pm and there wasn't a SINGLE SUNFLOWER??!!!! How do you make a "Sunflower Delight" arrangement with NO SUNFLOWERS.... are you kidding me.. very disappointed ... the pictures are what I ordered and what she got... so frustrating read more

Westside Florist - Florists Near Me

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I make a point to utilize local florists when I'm sending flowers to someone. I don't want flowers arriving in a box. And while I appreciate flowers and florists and the work they perform, I do expect the recipient to receive the flowers that I actually ordered. I understand flowers are interchanged here and there due to availability, but if you're unable to make a bouquet offered on your website, then mark the product unavailable. I also placed my Mother's Day order well in advance so I could have been notified of any changes. Pictures are below: the purple bouquet is what I ordered (that is the picture from my receipt) and the other bouquet (while still beautiful) is what was received. Definitely not the same....very disappointed.... read more

Westside Florist - Bouquet that was received. - Florists Near Me

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My husband has used this florist in the past for flowers he has sent to me often. He called to have some flowers delivered to me on our wedding anniversary which happens to be NYE. The girl on the phone told him she would deliver them before noon (their message machine said they close at noon this day). When I got home from work, he asked if I had received anything at work and I said no. He then teared up and felt like crap because it looked as though he didn't remember our anniversary when he was told I would get the flowers before noon. I then called and left a message on the florist's machine requesting a refund. A girl called me back and said she was the one who delivered the flowers, that she called the office (which the call went to voice mail) and then left them with the only person left at the office. She said I would need to call back and talk to the manager on the 2nd of January! Our office closed early on NYE and there just happened to be someone in the office at 4:30 pm when a man brought the flowers. The office associate told him I was not there, and he left them anyways. We were closed the next day...so they sat in our office for a day and a half! I then called the florist again and left a message for Amy, the manager, to call me. Surprise, I never did receive a call. We will never use this florist again, and I will make sure everyone I know, knows just how much their customer service sucks! read more

Ordered Anniversary flowers 3 days In Advance. They Were Delivered At 3:45 In The Afternoon. Now Was That Because They Were So Overwhelmed On a tuesday In Mid July Or Was It Because I Did Not Pay The Extra $10 To "Guarantee By 3:00", On Top Of The $14.99 Delivery Fee? Hard To Say...Coincidence? My Opinion, If You Want Your Loved One To feel Special Before 3:00 Pm, You Better Pay At Least $25... I Wonder What It Would Cost For Someone To Feel Special MOST Of The Day...On a Tuesday In The Middle Of July? read more

Amy called me and made everything wonderful. I will definately call them again when I need flowers.

I ordered flowers online and Westside Florist was the local business that fulfilled the order. In all fairness, they did not get much time to prepare and deliver the flowers (one day.) That being said, however, the flowers were not delivered before 5 p.m. at my daughter's office so she did not receive the arrangement until the next day. By the time she did get the flowers they were in pathetic shape. In addition, it was not the arrangement I had paid for but the cheaper, basic arrangement. After complaining to the online site, the flowers were redelivered for no cost a week later; this time the flowers were very nice, exactly what I paid for, and in good condition. read more

These guys are ridiculously awesome. We needed a western themed gift basket for an event. These guys went above and beyond. We didn't have a huge budget and we were kind of high maintenence because they had to deliver to a hotel without us being there. They handled everything so well. Highly recommend!! read more

Westside Florist - The gift basket - Florists Near Me

What a delightful find!! For my daughter's birthday, I ordered some flowers from an online florist and after paying over $75, the delightful mostly-purple arrangement I saw on their website was delivered....2 days late (even though they promised me numerous times I was well within their 4-hour window for same-day-delivery)! And, the delightful arrangement turned out to be 3 white roses and a tiny bit of something purple in the middle...extremely frustrating!! So, I complained and demanded my money back, and called Westside Florist...I spoke with Amy and after describing my frustration with the above, she assured me she could take care of my needs. I am so pleased and my daughter is totally thrilled! The customer service, quality of the arrangement, speed with which it was created and delivered were all top drawer and I couldn't be more delighted. If you want to brighten someone's day with a minimum of fuss and bother, contact Westside Florist, I assure you a lovely arrangement will be delivered! read more

STAY AWAY! STAY FAR, FAR AWAY! I ordered flowers for my mother to be delivered on May 9th, the Saturday BEFORE Mother's Day. No flowers were delivered on Saturday. Nor on Sunday, Monday, or Tuesday, EVEN AFTER THEY CALLED HER to tell her that it was their mistake and they would be delivering them on TUESDAY. I made SEVERAL CALLS, each time being assured that the flowers would go out "the next day". She FINALLY received her flowers at 6 p.m. on WEDNESDAY, May 13th!!!! (One would 'think' that after promising over and over again to get them to her "the next day", that hers would be the FIRST delivery they made, NOT THE LAST!) I AM DISGUSTED. If you want to send flowers to someone you CARE ABOUT, DO NOT USE WESTSIDE FLORIST!!! read more

WOW! DO NOT ORDER FROM THIS SHOP! I don't know who is doing the flower arranging but they have ZERO talent or ability to come even close to the pictures online. After I received the first bouquet(which looked nothing like the photo) on saturday, my sister who sent them called and they said they would redo it and deliver it the following tuesday. They followed through with a closer version to the online bouquet but not worth the $75 my sister paid....and to boot, they took back the first bouquet. The one time Proflowers slightly botched an order of mine, they refunded me every penny, no questions asked and my mother got to keep the flowers. read more

These guys really blew the trust my daughter placed in them by choosing Westside Florist for my Mother's Day arrangement. The flowers were so cheap and poorly arranged that a bouquet of dandelions from the front lawn looked better. No professionalism at all! They charged my daughter $30 for the arrangement and another $10 for delivery. And she had to call them several times to get the flowers delivered. THERE ARE TOO MANY FLORIST BUSINESSES IN REDDING TRYING TO DO THINGS RIGHT FOR THEIR CUSTOMERS FOR ANYONE TO EVER USE WESTSIDE FLORAL. After receiving a complaint from me and from my husband, they expected us to go to the flower shop if we wanted something done to have their promised 100% guarantee of satisfaction. DO NOT USE WESTSIDE FLORIST FOR ANYTHING!! read more

My fiance ordered me a bouquet of stargazer lilies and pink roses for our anniversary Sunday, and had them delivered Monday. He called and asked them to deliver it before 5pm and they didn't show up until almost 6pm that night. The manager herself delivered my bouquet, which was already wilting, brown, and dying when I received it, and she was rude, loud, and just overall unpleasant to deal with. The plastic stick that the card was on was stabbed through one of the flowers' stalks, and to get it out, I had to remove tons of tape from around the vase! They taped my flowers in, then taped even more all around the vase. I called about an hour ago to talk to the manager about it, and they were very unsympathetic, offering no condolences and acting as if they couldn't care less about what I had to say. It's been 3 days, and 4 of the lilies are dead, including 2 of the blooms that weren't completely open and a rose. I do not recommend getting flowers from here!!!! DON'T GO HERE. read more

Wow! What an amazing customer service experience! Well for starters the flowers I wanted we're on sale and with same day delivery, which I can honestly say I've never had happen! Then when I called to see if I could change the vase color from yellow to clear they didn't even hesitate. I was sending flowers to a friend that had recently lost her Mom and the bright yellow wasn't quite what I was going for. They completely understood. And even offered to put the vase in a vase box so it wouldn't tip over on the porch, as I had let them know that they weren't going to be home when the flowers were to be delivered and it was a windy day and I didn't want the vase to fall over. Later that day a woman named Amy called me from the flirist, to confirm the delivery of my flowers. Which I hadn't expected. I've sent flowers with other companies before and they never called after the delivery unless something went wrong. In the message she left, she mentioned so many details about my order, including the fact that (the vase looked a little empty with the arrangement I had ordered so they added more flowers. Also that she used flowers from a shipment that had just arrived so the flowers would stay fresher longer.) I've never had customer service like this from a local florist so bravo!! I will definitely use them again and refer anyone I can! Thank you Westside Florist read more

Picked this place to deliver my wife's flowers for our anniversary. Placed the order online, very easy mobile friendly site. Order was delivered in a matter of hours. Bouquet was just as described in the picture online. Will use these guys again. read more

Now you talking customer service this place went out of there way to make me happy.I talked to a gal named Amy and she did whatever it took to help me deliver these flowers to a place that is 1 1/2 hours away. I had to pay a little extra but for where she was going and getting them delivered same day it was worth the extra charge. I called all florists in her area and they were not going to do the delivery for me even if i was OK with a delivery charge. Who got the best review now!!! Westside Florist. They told me a time and they sure made it in that time man I don't know what not to say about this company. I give them 5 stars also flowers were beautiful. Thanks again Westside florist I will recommend you to all in need of flowers read more

Poor management and dishonest as well. Paid for a bouquet to be delivered to Mercy hospital on June 12th. Flowers were never delivered and the employee left the hospital without asking if the recipient moved rooms, which was clearly stated in the directions. Then got a call from management the NEXT DAY that flowers weren't delivered, why wait 24 hours to notify a paying customer? Management got on phone and said we will deliver this afternoon which was June 13th. AGAIN, flowers were NEVER delivered!! Finally received a confirmation via e-mail that stated the flowers were delivered on SATURDAY JUNE 15th... That is 3 days after the initial order? It's a shame that the general public now has such a bad view of your company read more

I ordered the "Fabulous Feline" arrangement for my mom for Mother's Day. It was "purrfect" and everyone who saw it, loved it as well. Thanks for making Mother's Day special. read more

I'm home visiting for a death in the family and my work back in Las Vegas had flowers sent to me. Westside Florist dropped them off on the front porch in the 100 degree heat with no one home! When I finally got home to them they were wilted, had brown edges and were drooping heavily. I called the florist first thing today and they couldn't care less. No offer to replace them, no condolences, nothing. Terrible customer service, will not be recommending them to any one. read more

This florist should be out of business!!! Ordered online a beautiful bouquet and the recipient got something totally different. Suppose to be a deluxe Get Well Pink Bouquet and a few Valentines Day roses came !!! Cheaper and 3 days later. I ordered via an Airline miles plan. The florist is unknown till delivered. Beware ordering online from anywhere. Florist did not care what happened. read more

I would never go here again. Ordered a corsage for my son's prom date and prepaid so I could have him pick up directly. Boy, am I glad that I went to get it instead. I was given four little unopened rosebuds that looked thrown together at the last second. No offer to give my money back and all I got were excuses that somehow it was my fault for not being specific with the order. I ended up going to a grocery store and getting something far better. Poor customer service along with an inferior product. read more

Great customer service. They put customer satisfaction first. After a delivery mix-up, sent a second bouquet to make it right. I will use them again and recommend. read more

Don't order from this place. When the flowers were received they weren't in water, the flowers were wilted and not arranged.

This is a very unprofessional business. Said they called to tell me they were not delivering my flowers. They did not really call and the delivery was for that day. So, my husband got no Valentine's Day Flowers because these people are too lazy to do there job and check into things ahead of time. I even knew there is no Florist in Shingletown! read more

This place fucking sucks...... HORRIBLE CUSTOMER SERVICE!!!!!!!!! Did not follow through with my order for my brother. He broke his pelvis falling off a 2 story building (he's a construction worker) and his birthday was 2 says away. They assured my delivery date and time AND NEVER SHOWED! 60 DOLLARS LATER. still haven't gotten my money back and am so beyond disappointed in their overal service. Will NEVER use them again and I want anyone who thinks about using them to think twice. Wouldnt habe even rated them ONE star but no other option. read more