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    Recommended Reviews - Westpac Labs

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    Quest Diagnostics - iPad check in

    Quest Diagnostics

    2.0(304 reviews)
    2.6 mi

    Let me tell you something right now... I didn't go to Quest Diagnostics for a blood test -- I went…read morefor a full-blown HUMANITY DOCUMENTARY. I walk in thinking, "Alright jBoogie, quick in-and-out, get your blood drawn, be a responsible adult." NOPE. That place said, "Sit down, sir... and observe." First off -- they say "walk-ins welcome." That's a lie. That's not a welcome... that's a TRAP. That's like saying, "Yeah, come on in!" but nobody home. Ain't NOBODY there to help you. No receptionist, no guidance, no nothing. Just vibes and confusion. Everybody signing themselves in like we're all employees now. People looking around like, "You work here?" "No, YOU work here?" Nobody knows! Meanwhile, I'm sitting there for TWO HOURS. TWO. HOURS. I aged. I grew spiritually. I considered my life choices. And the cast of characters?! Oh, I got the PREMIUM package. - Old Korean man next to me coughing like he auditioning for a zombie movie. I'm sitting there like, "Sir... is this airborne? Blink twice if I need to leave." - Grandma on speakerphone having a FULL family reunion. I know all her grandkids now. I'm basically invited to Thanksgiving. - Then we got Face Tattoo Lady with the ankle monitor watching loud videos like it's a movie theater. No headphones. Just chaos. Just straight chaos. And don't get me started on parking... YOU PAY FOR PARKING... to NOT EVEN GET SEEN. That's crazy. That's like paying for a concert and the artist never shows up! After two hours, I realized... I'm not getting my blood drawn today. But I DID get my patience tested. And guess what? I failed. Quest Diagnostics... y'all didn't take my blood, but you definitely took my time, my sanity, and a piece of my soul. Never again.

    I had a failed blood draw today. The phlebotomist could not…read moreinsert the needle into my vein correctly. He was literally man-handling my forearm to force blood to spurt into the tube. After 4 vials of this I broke out in a sweat and felt dizzy and nausiated. Another phlebotomist came to fan me, which was not helpful in anyway, then gaslit me saying this sometimes happens...like this was my fault, or my body's fault. This had NEVER happened to me in ANY of my prior draws. I tried to go to the bathroom to vomit, only to collapse in the restroom. After I got out I became wobbly and delirious and started to collapse into objects in the facility. Very bad experience here.

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    Quest Diagnostics - Delicious chocolates while you wait

    Delicious chocolates while you wait

    Quest Diagnostics
    Quest Diagnostics

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    Labcorp - Friendly front desk staff

    Labcorp

    3.4(22 reviews)
    2.1 mi

    Absolutely despise this LabCorp location. Parking alone…read moremakes the experience miserable. There's basically no street parking because most of the surrounding residential area is permit only, so you end up having to use their parking structure and pay (I paid $7. I was there 5 mins max). Then I finally get upstairs, check in on their kiosk, and within a minute I get called up. The employee asks if I have paper copies of my lab order. I tell her no because my doctor sent everything electronically literally YESTERDAY at my docs appt. She immediately says there's nothing they can do and that they need paper copies. Annoying, but fine. I step out into the hallway to call my doctor's office and explain the situation. When I come back in to continue the conversation with the same employee, another staff member rudely asks, "Did you check in yet?" Like... obviously? I had already checked in and was literally continuing the conversation that had just happened. The whole interaction felt dismissive and unfriendly. If electronic orders aren't accepted or there are issues receiving them, communicate that clearly beforehand instead of making patients figure it out after they've paid for parking and already checked in. Not a great experience.

    I followed a woman called Cynthia to every labcorp location she worked at for years- she was…read moreamazing, and I had her personal phone number. I texted her to tell her I had a labcorp order and she let me know she had discontinued working there after all these years- I was crushed! How would I go about finding someone new who was as sweet and wonderful and pain-free and "for the patients" as Cynthia? Mary was every inch as accommodating as humanly possible- she was so so sweet when I asked for a butterfly needle and to do a "1, 2..deep breath" before placing the needle. She said "my pleasure" every time I thanked her- and was so kind. I was a walk-in mid-day on a Friday and it was a pretty full waiting room but I got in and out very quickly- maybe 20 mins total? They do have separate sign-in kiosks for patients sent from the women's clinic and it did take them a second to get my insurance figured out, which I'm not used to dealing with. I can't speak to parking as I got dropped off and picked up. The only thing that was less than pleasant was having the needle placed on the smaller vein on the outer side of my inner elbow. Eek- not used to people using the outer arm vein (is it called "cephalic"?). It hurt even with a butterfly- but Mary made it go fast- she was really kind and caring.

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    Labcorp - Easy electronic check in, just need to scan your license ID

    Easy electronic check in, just need to scan your license ID

    Labcorp - Waiting area, clean and spacious

    Waiting area, clean and spacious

    Labcorp - Digital check in area (the individuals face is covered because I didn't ask their consent to put them up on the internet)

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    Digital check in area (the individuals face is covered because I didn't ask their consent to put them up on the internet)

    Westpac Labs - laboratorytesting - Updated October 2026

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