Very great clinic, great turn around time on test results and they're very professionalread more

Needed help with my DOT compliance and drug test. TEST ON TIME was the only company that was able…read moreto help me with my needs. Great people and reasonable prices. Definitely recommend to anybody who is looking for real customer care and attention.

Labcorp is the WORST company. They don't manage their sites or hold them to any standards. They use…read morescheduling systems that don't work, you wait extreme periods of time and the competency of the staff is terrible look at my arms. But I can hardly fault the woman because she was simply doing her best and was a one woman show. She was running the front desk and all the diagnostic testing by herself. I'm sure LabCorp made a very pretty penny off of all of us today her included. I even emailed LabCorp corporate customer service. Never received an email response never received a call. It took me multiple times and over three weeks to get to a site that would take me again with many fluctuations online with scheduling systems. Only to be butchered in the end. A total racket. I would stay away from this location, but I would also stay away from LabCorp completely. Andy and because it took so long $25 parking fee.

This review is for the Labcorp office on Wilshire in Westwood:…read moreGreat. I had blood drawn for standard labwork. Friendly staff. Easy, painless and quick. Including check in, the entire process took less than 15 min.

I'm writing a review because I had a great experience at this location - actually two great…read moreexperiences. I waited to write this until after my follow-up labs were completed yesterday just to make sure. Anyhow, whatever was going on with this place in the past to warrant the one-star reviews is not representative of what is going on today. I was nervous to go there because of the reviews, but now realize that was totally unwarranted. This is a very professional lab with a clean environment and professional staff. I was warmly greeted both times by Nately. She did the intake and my blood draws. Both times were professional, clean and pain-free. After the blood draws, she took my payment and gave me a receipt. No problem. I paid cash without insurance, and the price was very reasonable. I would definitely come here again to get my labs drawn. Everything was processed quickly and sent to my doctor. Don't let the old reviews dissuade you.

Sent this to the CEO and Executive leadership:…read more ​To Whom It May Concern / Executive Management, ​I am writing to formally submit a serious complaint and request a thorough investigation into an incident that occurred during my scheduled appointment at your location at 10309 Santa Monica Boulevard, Suite 350, Los Angeles, CA 90025. ​Upon arriving, I checked in at the kiosk as instructed by the staff member present--a younger woman running the office. When she asked for my name, she claimed that she had no lab orders or tests on file for me and told me to contact my doctor. I called my doctor's office immediately, and they confirmed that the lab requisition PDF had been sent to LabCorp on the 2nd. ​Although I informed the staff member that I had a copy of the requisition with me and offered to show it, she asked me to email it to her. As I was actively trying to send the email, she repeatedly interrupted me, demanding to see additional codes. When I explained that I was already in the middle of emailing the document to her, she falsely accused me of raising my voice, stating, "I don't appreciate you raising your voice." I clearly had not raised my voice, but she then rudely stated, "I'm not going to draw blood from you. I'm refusing to draw blood from you." ​To make matters worse, she then threw me out of the office and threatened to call the police on me. ​Her behavior was extremely unprofessional, rude, hostile, and completely unacceptable for anyone working in healthcare or customer service. A person with such a dishonest and nasty attitude should never be left to run an office location without direct supervision. ​A quick review of the Google Maps ratings and reviews for this location confirms that this is not an isolated incident; numerous other patients have reported similar terrible experiences, poor customer service, and unacceptable conduct regarding her behavior. ​I request a full and thorough investigation into this matter and this employee's conduct. Please review my appointment confirmation, inspect the history of patient complaints and online reviews for this location, and take appropriate action. Someone with this lack of professionalism and customer care should not be operating a facility unsupervised. ​I look forward to hearing your prompt response and learning how this matter will be addressed.

My first time ever at a Labcorp clinic was today, and it was a great experience, and such a welcome…read morerelief after suffering for way too many years constantly going to that company's competitor, where I encountered way too many bad experiences, all of which got amplified 100 fold during the mandatory shutdowns. Today's visit was everything my prior experiences weren't. Instead of only 1 employee working, Labcorp had 3 workers. Instead of 12 million patients crowding inside the waiting room and spilling out outside the door in the hallway, I was the only patient in the room. Instead of arriving early and being seen late, as soon as I arrived (prior to appointment time) they took me in right away, and I was out of there before my scheduled appointment. Amazing. I get blood draws about 4 times each year, and I shall never return to Labcorp's competitor. I should've switched over to Labcorp years ago. I made a mistake staying with the other company, out of loyalty.

The LabCorp website clearly states this location accepts walk-ins, but this location's staff has…read morebeen instructed to only accept appointments. My husband arrived at their opening time this morning and they turned him away because they were "told" to only accept appointments. They do NOT accept walk-ins despite what the website says.

Quick and easy. Appointments were available online, day of. Parking is right in front and you can…read morebe in and out in a jiffy. Staff was helpful and friendly and was reassuring throughout the process. She provided me extra copies of documents knowing that some agencies wanted me to send in a copy as well so she was on top of it. Seems to have various locations around CA so looks like it is easy to find a spot and just find a time that works for you.

I was be sure to call to see if the Live Scan equipment was available. I had gone to the Pico…read morelocation and the machine was down. Booked an appointment online. Very efficient staff here and I was done in about 15 minutes. The results are available on 2 to 3 days from the FBI and DOJ.

This is a good option if you need a test in a hurry and don't have the time to wait in lengthy…read morelines. They offer rapid antigen testing and pcr testing. There was no wait on the day I went. The cost is $150 out of pocket and they do not accept insurance but you can submit the info to your insurance company in hopes of reimbursement. The reimbursement process is quite a pain but that's mostly because insurance companies don't make it easy. I had to collect additional Info such as procedure codes and diagnosis codes in order to submit my claim. Eazy Testing did respond to my emails with this info (responses sometimes took a few days but they did respond). After numerous back and forth a with my insurance company I finally got reimbursed from my insurance (took 2 months). Also in regards to receiving results - after taking my test they said if I don't receive a call within 20 mins then I should assume I'm negative. The actual paper results would be emailed later that night or next day. So although it says rapid results available within 20 mins, you don't actually get the proof of results for a number of hours (up to 24). The location itself is clean and felt safe, fast, and professional. Free parking in the lot.

We had a person in our office test positive last week. Their last time in our office where we…read morecould have been exposed was several days before their positive test, but our bosses decided everyone needed to test. I decided to come here because the location was convenient and because I was easily able to book an appointment online. They have rapid tests, the one that takes a couple of days. I opted for the rapid. It was not terribly invasive. My negative result was in my email shortly after I left. The girl who was working there was great. Very friendly and really put me at ease. I would recommend this place if you need a test.

I want to give Maria Flores a shout out (I know that's not your full name, forgive me). She was…read moreonly one of two people working on a very busy Friday where several people needed testing. I appreciated her communication to us as we waited, as I know she was in a very tough spot having to do testing and work reception simultaneously with impatient guests waiting. You're a superstar Maria and on behalf of other frustrated and disgruntled people who may project anger onto you due to negligence somewhere else....you deserve a raise! :) Thank you for the great service with the deck of cards you had that day.

Had my blood drawn by "Rosina" this morning and 5* review! Never had an easier blood draw everread more

I noticed when I got my blood drawn here that the hubs that the vacutainers go into when they're…read moredrawing the blood, were dirty and bloody as if they had been used and re used again! Never coming back and would never recommend!

Idk if any of the five star reviews on here are actually real people so I just wanted to come on a…read moregive an honest review. New location has kinda weird vibes but all in all it's just a small business I think. Phlebotomist was a really young guy which kinda freaked me out but despite being seemingly new he did a good job no complaints other than Kinda hurt when he took the needle out. A couple random people in the office kept coming to check on us which was kinda weird but again I think he was just new. Only wish they'd keep you for a couple min of observation after like most places and maybe give you a juice box cuz I left feeling pretty woozy. Overall it's fine, my gastro recommended it to me but I'd feel a lot more comfy going to Quest or something nxt time.

Here is a positive review about something affiliated with UCLA. The laboratory…read more The UCLA laboratory is located on the bottom level of the 200 building in Westwood. You come in and you sign up and then there is a screen just like the screen at the DMV, although the wait isn't that long usually. I have been here multiple times for myself and my mother and I have to say everybody is always usually very pleasant. It's run very efficiently and the waiting room is comfortable with plenty of seating. Finally, UCLA did something right. I wish other UCLA departments were as easy and is efficient.

Los Angeles, Ca. Overall, I give high marks to this lab…read morebecause of the professionalism of the people who are drawing the blood samples (Phlebotomists). There can be hiccups though and if you are new here, be aware: If you don't have prominent veins, decline to have a new trainee draw your blood unless you're able to tolerate more than one poke. Try to get here as early as possible, like between 6:00 am - 7:00 am. This will enable you to park easily, especially if you use the Gayley St. entrance. If you happen to use the Westwood entrance, try to locate the 200 building parking area. Bring your cell phone. Check in at the kiosk keypad near the entrance to suite 145. You will be called twice, first to register at one of the three front windows, then at one of the blood draw stations that are through the door into the back room lab area. If you are not able to come early, your wait time after checking in may be up to 45 minutes. Parking becomes more difficult, just head to the lowest level and there are usually spots at the remote back end. When leaving the parking area try to chose an exit lane without a vehicle as many people have difficulty using their credit card in the machine for some reason or another. This can make for a lengthy delay in getting out of there.

If you don't want to waste time, use Labcorp instead…read more I picked up a sample kit and when I made the appt it didn't prompt that I'd need an appointment for dropoff too. They will NOT take your sample unless you just wait, even with an empty waiting room. 45 minutes that I didn't have. With an empty waiting room! Labcorp label all your samples at pickup, so dropoff is easy and quick. Note - The staff member there seemed very nice. It's just a stupid process. I hope it helps their workflow, because it's awful for customers. Update: I had to make an appt at another location 2 days later. In and out in 3 minutes. 3 MINUTES! Quest made me wait 2 more days and take a 60 min round trip to save themselves 3 minutes...

This place is very understaffed. They only had one room available and long wait times. If you do…read morego, MAKE AN APPOINTMENT. The lady that took my blood was very kind and even gave me water and helped me get my bar from my bag when I got lighthearted. She was very sweet but I could tell very stressed with the load of work.