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    Med Concierge LA

    4.8 (47 reviews)
    Closed 8:00 am - 8:00 pm

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    4 years ago

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    5 years ago

    Fast, friendly & responsive. Booked my appointment at 11am, showed up at 1:15 and was done in 15 minutes. Got my results before bed.

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    4 years ago

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    5 years ago

    So fast and efficient! Booked my appointment in 15 minutes and took my test and got results within 30 minutes. Very clean space too.

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    4 years ago

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    4 years ago

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    Svetlana K.

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    4 years ago

    No hassle. Gentle. Results as promised, actually a day early. This was second time I used the service in Sherman Iaks.

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    5 years ago

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    4 years ago

    Easy and efficient! Recommended. The staffs are quick to reply email and the test was done efficiently!

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    4 years ago

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    4 years ago

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    4 years ago

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    4 years ago

    Got a pre covid travel test. Extremely efficient operation. Fast results. They understood everything I needed for a visit to Italy.

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    4 years ago

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    4 years ago

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    4 years ago

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    3 years ago

    Excellent customer service. Knowledgeable nurse , service provided in short notice . Very satisfied, highly recommend!

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    4 years ago

    Friendly staff. Needed Covid test results for travel, and received it back in a short time.

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    4 years ago

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    4 years ago

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    Svetlana K.

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    4 years ago

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    4 years ago

    Everyone was nice, fast, on-time, caring, and super friendly staff during my IV Treatments.

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    4 years ago

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    Svetlana K.

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    4 years ago

    Waiting time short and as stated, effective and friendly personnel, much faster test report than expected.

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    Page 1 of 2

    Ask the Community - Med Concierge LA

    Review Highlights - Med Concierge LA

    thank you Alex for calling me back and check on my blood pressure .

    Mentioned in 4 reviews

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    Quest Diagnostics - You're so vain...you probably think this needle about you.

    Quest Diagnostics

    1.8(127 reviews)
    0.0 miSherman Oaks

    Pretty well managed and efficient. The waiting area with the check-in kiosk is easy enough to use…read more They only have the one and the waiting area has about eight to ten chairs spaced out. If you have an appointment you'll still encounter a wait and if you're on the standby list even more so like I was today. I was able to run out and back home to grab something I left at home, but got called shortly after I was back. Quest Diagnostics has an easy patient portal/website to navigate. I had a fairly smooth visit for routine labs. The space for Quest - Sherman Oaks needs a bit of tlc inside the offices, you can tell things have just be refreshed with paint, but overall dated. Parking is shared with The Oaks Healthcare Campus center along with Mend Urgent Care, a pharmacy and others. You can find this Q.D. on the second floor via stairs or elevator in room/suite 208. Open Monday through Friday from 7:30 am til 4:30pm

    I see a lot of horrible reviews for this place, but it's not THAT bad…read more They have dozens of nearby locations and have hundreds of apt times per day... what exactly do people expect? A spa? This place is run like a factory and yes, it's highly run down but they get the job done. If you are tech savvy, you don't even need to talk to a single person which I love. I booked my appointment online, I checked in via a text they sent to my phone, I sat in the waiting room for 5 minutes, went into a room where my lab requests were already loaded, had my blood drawn and I was out the door. I came pretty early morning, so they didn't really have a backup of patients but it was a total of about 18 minutes from the time I walked in the door to the time I walked out. I value my time and as long as the needles are sterile, thats all that matters (to me). I get nervous about blood draws and Martha was my phlebotomist. She was super kind and talked me through it, even though I know she has to cycle through probably 100 people in her shift as quickly as possible. This is a place where patients are literally treated as cattle, going through the same motions over and over all day, but she was really great. Tip: the parking lot attached to the building is about $2 per 15 min but there is a neighborhood directly behind the building where you can park for free, just check the signs.

    Photos
    Quest Diagnostics - Here you can see where the reception window used to be.

    Here you can see where the reception window used to be.

    Quest Diagnostics - Zero Customer Service

    Zero Customer Service

    Quest Diagnostics - Walled off reception area

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    Walled off reception area

    Quest Diagnostics - Manger info

    Quest Diagnostics

    2.9(188 reviews)
    2.3 miValley Village

    This is probably the best Quest location in the valley, as far as I'm concerned. This is the second…read moretime I've had bloodwork done here and the staff I've worked with are so kind, with a great level of attention to detail. As a nurse, I know what to look for and appreciate when you can tell someone actually cares about their work. I can't remember who helped me last time (though I think she was in the first cubby on the right, sometime last year), but I was having around 20 vials of blood drawn including some very specialized labs, & she took her time ensuring she had all the right tubes for the right labs, as well as enough of them. She also found a billing error in my chart, which she facilitated the correction of. As far as I know, she did not have to do that; it was above and beyond. Today I had my blood drawn by Jamus (I think that's what his name tag said, I'm sorry if I misremembered!) and he got more than he bargained for when he asked me how my weekend was and my response was "rough." But instead of shying away from what could've been an awkward conversation, we had a laugh, and he asked me what happened. He was very sweet to listen & sympathize with me, especially as a fellow pet parent. He didn't have to do that either! He was also very gentle with the blood draw & let me know before I left how long the labs were expected to take to process. This location is also not overly crowded, and they do have a parking structure, though they unfortunately don't validate. I was able to find street parking today but I don't remember it being as expensive as the parking for the Quest locations in Burbank near the hospital. I'll be coming back here next time I need bloodwork done that I can't get drawn at my doctor's office. Thank you!!!

    One of the best quest locations! I only ever go to this location. I always make an appointment a…read moreweek before online and the day of my appointment checking in is soooo easy. I'm always in and out in about 10 minutes total. The nurses/ workers are also sooo friendly and always provide excellent customer service. They always answer any questions and I've never had a bad experience here. Nor have i ever had an issue with them poking me and not finding my veins. For test results, i use the quest app and they post them there for me to see which i think is amazing. Theres parking in the lot but you do have to pay. I always just park on the street. Only reason for giving 4 stars instead of 5 is because sometimes it gets kind of musty in the waiting room if there's a lot of people.

    Photos
    Quest Diagnostics - Doctor was super kind and nice!

    Doctor was super kind and nice!

    Quest Diagnostics - I'm not sure if it's an unusual thing to have the urine cups on display from a previous patient but I did not like that lol

    I'm not sure if it's an unusual thing to have the urine cups on display from a previous patient but I did not like that lol

    Quest Diagnostics - Hallway

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    Hallway

    ELITE URGENT CARE - Lounge

    ELITE URGENT CARE

    4.6(132 reviews)
    2.7 miEncino
    Walk-ins welcome
    Wheelchair accessible

    Along with acquiring the items typical of most family-friendly wishlists, my husband inadvertently…read morechose to share the gift that kept on giving with us this year- the FLU. This exceptionally aggressive viral visitor truly made for a memorable start to our holiday season. Realizing that this uninvited guest had no intention of leaving anytime soon, I booked an immediate escape to Elite Urgent Care- and it was truly the best last minute staycation destination. When my two-year-old decided her Saturday morning must-have accessory would be a high fever, I high-tailed it to EUC, and as she tested positive for the FLU, I was positive this was only the beginning of this viral voyage. Elite Urgent Care saw a lot of our family that week, and although kicking off the holiday season at any urgent care isn't exactly ideal, our experience from first front desk phone call to actual physician assessment was exceptional. In addition to treating my girls- they took the time to examine ME- ensuring I had all the resources and meds necessary to expedite my own recovery, enabling me to multitask caring for my flu-infested offspring. Thanks to Dr. Zadorian and the ENTIRE EUC staff, we're all back to 100% and ready to ring in the new year, flu free. I cannot recommend this place enough- and though I hope you don't find yourself in a situation where visiting an Urgent Care is necessary- if you do- this place truly is (aptly named,) ELITE.

    My father is a doctor. We needed quick care and this was close…read more Unfortunately this was the worst customer service and aggressive behavior by staff. It's clear this is run by people who care about money first. I would never send anyone here. Awful experience.

    Photos
    ELITE URGENT CARE - Room

    Room

    ELITE URGENT CARE - Lounge

    Lounge

    ELITE URGENT CARE - BR

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    BR

    Med Concierge LA - conciergemedicine - Updated May 2026

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