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    Med Concierge LA

    4.8 (46 reviews)
    Closed • 8:00 am - 8:00 pm

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    4 years ago

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    5 years ago

    Fast, friendly & responsive. Booked my appointment at 11am, showed up at 1:15 and was done in 15 minutes. Got my results before bed.

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    5 years ago

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    4 years ago

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    5 years ago

    So fast and efficient! Booked my appointment in 15 minutes and took my test and got results within 30 minutes. Very clean space too.

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    5 years ago

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    5 years ago

    No hassle. Gentle. Results as promised, actually a day early. This was second time I used the service in Sherman Iaks.

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    4 years ago

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    4 years ago

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    Svetlana K.

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    5 years ago

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    4 years ago

    Easy and efficient! Recommended. The staffs are quick to reply email and the test was done efficiently!

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    5 years ago

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    4 years ago

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    4 years ago

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    4 years ago

    Got a pre covid travel test. Extremely efficient operation. Fast results. They understood everything I needed for a visit to Italy.

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    5 years ago

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    4 years ago

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    5 years ago

    Friendly staff. Needed Covid test results for travel, and received it back in a short time.

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    4 years ago

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    5 years ago

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    5 years ago

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    4 years ago

    Excellent customer service. Knowledgeable nurse , service provided in short notice . Very satisfied, highly recommend!

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    4 years ago

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    Svetlana K.

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    4 years ago

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    Svetlana K.

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    4 years ago

    Everyone was nice, fast, on-time, caring, and super friendly staff during my IV Treatments.

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    5 years ago

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    5 years ago

    Waiting time short and as stated, effective and friendly personnel, much faster test report than expected.

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    4 years ago

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    Page 1 of 2

    Ask the Community - Med Concierge LA

    Review Highlights - Med Concierge LA

    “thank you Alex for calling me back and check on my blood pressure .”

    Mentioned in 4 reviews

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    Quest Diagnostics - You're so vain...you probably think this needle about you.

    Quest Diagnostics

    1.8(130 reviews)
    0.0 mi•Sherman Oaks

    I had an excellent experience at this Quest Diagnostics location! The facility was extremely clean,…read moreorganized, and well maintained, and the staff was incredibly friendly and welcoming. I had an appointment scheduled, but they were actually able to take me before my appointment time, which was such a pleasant surprise. The entire process was quick, smooth, and efficient--I was in and out in less than 10 minutes! Everyone I interacted with was professional, kind, and made the experience completely stress-free. It's not often that you can say you genuinely enjoyed a lab visit, but this location made everything so easy. I'll definitely be coming back here for any future lab work and would highly recommend this Quest Diagnostics location!

    I had a very disappointing experience at Quest because of the way I was treated by Carolina. I…read morearrived about 2 1/2 hours before my scheduled 2:30 p.m. appointment and politely checked in several times to ask if I could be seen earlier since multiple walk-in patients were being called before me. Despite arriving so early, I wasn't seen until 2:40 p.m. What upset me the most was Carolina's attitude. When I asked her a question, she abruptly shut the door in my face in a way that felt rude and disrespectful. Afterward, I could hear her and a coworker laughing together in the back, which made me feel very uncomfortable. When I asked the coworker for Carolina's name, she ignored me several times, and I had to ask four times before getting an answer. They continued giggling, making me feel like they were joking about the situation instead of treating me professionally. I understand that delays can happen, but there is no excuse for disrespectful customer service. Patients deserve to be treated with courtesy and professionalism, especially when they are already waiting for medical services. I hope management addresses this behavior so future patients have a better experience.

    Photos
    Quest Diagnostics - Feel like making blood!

    Feel like making blood!

    Quest Diagnostics - Here you can see where the reception window used to be.

    Here you can see where the reception window used to be.

    Quest Diagnostics - Zero Customer Service

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    Zero Customer Service

    Proactive Health Labs

    Proactive Health Labs

    5.0(157 reviews)
    0.5 mi
    Certified professionals
    Locally owned & operated

    I've been getting IV drips at Proactive Health Labs for a few years now, and overall I've had a…read morepositive experience. Their prices are some of the most competitive I've found in the area, which is one of the main reasons I keep coming back. The staff are friendly, the facility is clean, and scheduling an appointment is very easy. They often accommodate last-minute bookings and even walk-ins, which is a huge plus. The only downsides are that parking can be tricky at times. There are a few spaces in the back, but you may need to park along Ventura if they're full. Also, on a few visits, it took multiple attempts to find a good vein before starting the IV. Overall, the combination of affordable pricing, convenience, and friendly staff has made this my go-to place for IV therapy for years.

    IV Drips have been an important part of a holistic approach to wellness for my family for over 30…read moreyears. No matter where life has taken me, I have always sought the very best in facility and staff in each community in Texas and here in LA from Beverly Hills to Santa Monica and beyond. I am so very grateful to have discovered JENN here at PHLABS, a highly trained and sincerely caring nurse who gets 5 stars for her IV technical skills. Believe me, professionals with big hearts and laser like skills like hers are not an easy find. Rosie is always equally bright, cheery, and ready to help at every turn.The environment at PHLABS is beautiful, serene and impeccably clean. Honestly, what more can you ask for?!

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    Proactive Health Labs
    Proactive Health Labs
    Proactive Health Labs

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    Quest Diagnostics - Doctor was super kind and nice!

    Quest Diagnostics

    3.0(193 reviews)
    2.3 mi•Valley Village

    Was able to get an appt here within 5 days. Went in, was 5 min early and was called back 2 min…read morelater. Ashley took care of me. She was friendly, helpful and made it all happen so quickly!!! Was in and out within 15 minutes. Cost $2 in the parking garage.

    Quest has eliminated a proper reception desk, which forces patients who are dropping off test…read morespecimens or paperwork to wait on line. What should be a simple drop off is now a 45-60 wait, as a "walk-in". This is not efficient for the paying customers, and exploits sick people in need for business profits. Why treat people like this? To save money paying for a reception? Treating patients as employees? Patients don't work for you, Quest. You make money off of us, that isn't good enough for you?? You put your clinicians into the awful position of exercising this cruel treatment on regular people. How do they feel about this exploitation? This is not how business works. You offer a service that expects specimen drop off, it is unacceptable to demand patients wait as a "walk-in" "appointment". Drop offs are NOT appointments. And your sick patients are not yours to expect to do your work for you or wait until you find time between other sick patients. Doctors send you business. Behave like you deserve to earn it, Quest.

    Photos
    Quest Diagnostics - I'm not sure if it's an unusual thing to have the urine cups on display from a previous patient but I did not like that lol

    I'm not sure if it's an unusual thing to have the urine cups on display from a previous patient but I did not like that lol

    Quest Diagnostics - Hallway

    Hallway

    Quest Diagnostics - Location of the blood draw. bruised and swallowen

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    Location of the blood draw. bruised and swallowen

    Med Concierge LA - conciergemedicine - Updated September 2026

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