My doctor sent me there for a quick blood work. The facility is very clean, it was very easy to…read morecheck-in and the staff was very professional and friendly. Maria-Lena was super nice, she's a very sweet and caring lady. She's also a soccer fan so we talked about the world cup She made the experience very comfortable. ​

The young man who helped me was fantastic. Bloodwork is always stressful because I am…read moreneedle-phobic. I hyperventilate and yell; I can't help it and I always feel embarrassed and so bad for the people helping me. This guy was very kind and offered for me to lie down in case I felt faint. I actually threw up this time, which has never happened before, but he took it in stride and got me a trash bin and napkins.

I had a very disappointing experience at Quest because of the way I was treated by Carolina. I…read morearrived about 2 1/2 hours before my scheduled 2:30 p.m. appointment and politely checked in several times to ask if I could be seen earlier since multiple walk-in patients were being called before me. Despite arriving so early, I wasn't seen until 2:40 p.m. What upset me the most was Carolina's attitude. When I asked her a question, she abruptly shut the door in my face in a way that felt rude and disrespectful. Afterward, I could hear her and a coworker laughing together in the back, which made me feel very uncomfortable. When I asked the coworker for Carolina's name, she ignored me several times, and I had to ask four times before getting an answer. They continued giggling, making me feel like they were joking about the situation instead of treating me professionally. I understand that delays can happen, but there is no excuse for disrespectful customer service. Patients deserve to be treated with courtesy and professionalism, especially when they are already waiting for medical services. I hope management addresses this behavior so future patients have a better experience.

Pretty well managed and efficient. The waiting area with the check-in kiosk is easy enough to use…read more They only have the one and the waiting area has about eight to ten chairs spaced out. If you have an appointment you'll still encounter a wait and if you're on the standby list even more so like I was today. I was able to run out and back home to grab something I left at home, but got called shortly after I was back. Quest Diagnostics has an easy patient portal/website to navigate. I had a fairly smooth visit for routine labs. The space for Quest - Sherman Oaks needs a bit of tlc inside the offices, you can tell things have just be refreshed with paint, but overall dated. Parking is shared with The Oaks Healthcare Campus center along with Mend Urgent Care, a pharmacy and others. You can find this Q.D. on the second floor via stairs or elevator in room/suite 208. Open Monday through Friday from 7:30 am til 4:30pm

Love the team and the enthusiasm here. Always friendly and fast. Super affordable without insurance…read moreand always accurate. Even the covid-19 testing is fast and easy here. Don't be afraid to get tested. Be afraid to not know your status.

Great place to get blood work. Didn't even feel the needle they're that good. In and out in about…read more10 minutes. I HATE needles so this was not going to go down well, but I didn't even feel the prick!!!

Very expensive. 235 usd each person for covid test. My family (5 persons) paid total 1175 usd for…read morecovid test!!! There is hidden extra lab fee of 55 usd each person if don't have health insurance. I found this location after seaching on yelp and on google. I sent my family (5 persons) to this Sherman Oaks location on May 10th 2022 for walk-in covid test. They were foreign and not understand english well. I sent them there after reading the website of the price. https://medconciergela.com/csherman-oaks-location/ They were really disappointed that there was another extra 55 usd fee, that made them need to pay 235 each person. I was the one that sending them there and very disappointed too, i felt very guilty to bring them to very expensive covid test location. It's very high charge for covid test. Not recommended. Especially if you don't have health insurance. Please update your website page https://medconciergela.com/csherman-oaks-location/ to include 55 usd lab fee if we don't have health insurance. Update: I called their customer service or operator and someone said and sent me text that I need to click it before I can see the extra lab fee. The website is not clear if we need to click it to show that extra fee if we don't have insurance. Also my family were doing walk-in, not appointment. I saw the price list on that website page then told them to go there without clicking. The point is that page (without clicking anything) doesn't show the extra fee, and we were disappointed of that. The reason is if we knew that information before hand, we would go somewhere else cheaper since they were 5 people. If it's 1 person only, we didn't really care. Since they were 5 people, so imagine how much money they could save 5 multiple by 55 usd. 1175 usd total for covid test was expensive.

A solid 5 stars. Needed an urgent RT-PCR test. I didn't realize that most COVID clinics in LA has…read morea turn around of minimum of one day. I needed it SAME day for travels to enter Taiwan. Luckily, I was able to find Med Concierge LA. I opted for the same day $145 test. I was not charged a lab fee as others had mentioned, but I did have insurance and uploaded my insurance info before booked appt. Received results within 1.5 hours via e-mail. Whew, I got the results and could board my flight... ! I went to the Beverly Hills Clinic on a weekday at 10 am. There is metered parking outside the medical building. When I entered, there was only one person working there and no one waiting. I was in and out within 5 minutes. I am impressed & definitely recommend.

I've been getting IV drips at Proactive Health Labs for a few years now, and overall I've had a…read morepositive experience. Their prices are some of the most competitive I've found in the area, which is one of the main reasons I keep coming back. The staff are friendly, the facility is clean, and scheduling an appointment is very easy. They often accommodate last-minute bookings and even walk-ins, which is a huge plus. The only downsides are that parking can be tricky at times. There are a few spaces in the back, but you may need to park along Ventura if they're full. Also, on a few visits, it took multiple attempts to find a good vein before starting the IV. Overall, the combination of affordable pricing, convenience, and friendly staff has made this my go-to place for IV therapy for years.

IV Drips have been an important part of a holistic approach to wellness for my family for over 30…read moreyears. No matter where life has taken me, I have always sought the very best in facility and staff in each community in Texas and here in LA from Beverly Hills to Santa Monica and beyond. I am so very grateful to have discovered JENN here at PHLABS, a highly trained and sincerely caring nurse who gets 5 stars for her IV technical skills. Believe me, professionals with big hearts and laser like skills like hers are not an easy find. Rosie is always equally bright, cheery, and ready to help at every turn.The environment at PHLABS is beautiful, serene and impeccably clean. Honestly, what more can you ask for?!

Was able to get an appt here within 5 days. Went in, was 5 min early and was called back 2 min…read morelater. Ashley took care of me. She was friendly, helpful and made it all happen so quickly!!! Was in and out within 15 minutes. Cost $2 in the parking garage.

Quest has eliminated a proper reception desk, which forces patients who are dropping off test…read morespecimens or paperwork to wait on line. What should be a simple drop off is now a 45-60 wait, as a "walk-in". This is not efficient for the paying customers, and exploits sick people in need for business profits. Why treat people like this? To save money paying for a reception? Treating patients as employees? Patients don't work for you, Quest. You make money off of us, that isn't good enough for you?? You put your clinicians into the awful position of exercising this cruel treatment on regular people. How do they feel about this exploitation? This is not how business works. You offer a service that expects specimen drop off, it is unacceptable to demand patients wait as a "walk-in" "appointment". Drop offs are NOT appointments. And your sick patients are not yours to expect to do your work for you or wait until you find time between other sick patients. Doctors send you business. Behave like you deserve to earn it, Quest.

I had been dealing with lingering ear pain and after trying to tough it out over the weekend, I…read morefinally decided to stop putting off urgent care. I hate crowded waiting rooms, so I booked an appointment online the night before after seeing great reviews and noting the Cedars background. Fyi there's construction on Ventura right now, so drive around to the back and park up the ramp and they do validate! The front desk was so nice and upfront about copays right away. I was called back quickly for vitals, and Dr. Zadorian was great. He was super friendly, thorough, and clearly explained the treatment plan, wrote my prescription, and gave solid advice on prevention. The facility is spotless, professional, and I was in and out in under an hour. Definitely my new go to whenever something comes up.

Do not trust this urgent care with a real emergency…read more I walked in before their own posted closing time, actively short of breath from an asthma flare-up, a condition explicitly listed on their website as something they treat. Before they'd even check my insurance, they tried to hit me with an outrageous fee, no verification, no explanation. Then, without so much as a basic assessment, no vitals, no exam, nothing, staff told me to "go to the hospital," while I could hear them discussing how the doctor wanted to close early. My breathing problem wasn't the priority. Getting me to pay up and getting me out the door was. This isn't a minor inconvenience. Quoting a patient a large fee before even confirming their coverage, then turning them away in respiratory distress without an evaluation so staff could leave early, is a serious failure. Both financially predatory and a failure of basic care. Between the inflated fee and being refused care I came in during business hours for, this feels less like an off day and more like a pattern of putting money and convenience over patients. I would not trust this location with any health need much less emergency.

Alexis assisted my friends and answered all of there questions. Alexis was professional and…read moreinformative.

Very fast service and easy going! Will definitely be back if I need another service! The place was…read moreclean and the staff was welcoming! I was in and out in 10 mins, I needed a rapid drug test for school and they definitely didn't disappoint with how fast everything was.

Hi , I just want to recognize Maria D…read more The person who took my blood , she is so awesome and so kind and friendly and I barely felt the needle . She is an abundance of sunshine . Also Ryan at the front desk , who check me in is also so awesome and friendly. Great customer service and kindness. Sony, Robert Lerman

Took us an hour with only a few people in front of us. we made an appointment. This has happened…read morebefore.