I am totally recommending this place for people whom are claustrophobic. The staff are amazing. The…read morefront desk Celine is very nice, friendly, yet professional. Their lead tech Micheal was so professional and very caring. He made sure that I was as comfortable as possible. I was super anxious even with the open MRI but this place helped me to do study with almost no discomfort. Truly recommend

Worst customer service Being 6 minutes late from the time…read moreof your appointment will be the reason for being rescheduled

I called Sonar Diagnostic in the morning and was able to get an in-home appointment that same day!…read moreVigen was incredibly professional and kind, and he took the time to thoroughly explain every step. He performed an adrenal ultrasound -- something the place I went to last week had done incorrectly -- and completed it in just minutes. By far, the best experience I've had!

Nothing but praise for this wonderful service. I have used them twice now in the span of two years…read moreand the service is personal, efficient and warm. Highly recommend.

I was there today. Unfortunately I didn't have an appointment but there was a man who helped me and…read moredid take my blood when I tried hard in different places but the answer always were the same come back and I will try again! Of course didn't happen so I found this place and I was so happy because no marks or bruises on my arms and also I saw 6 bottles I guess with my blood. It was fast and I recommend get an appointment because I was so lucky today but it is better to gave your own time. Don't you think? The place is very clean, and he takes care very professional his clients.Thank God for put this man on my way today. God bless you!

My doctor sent me there for a quick blood work. The facility is very clean, it was very easy to…read morecheck-in and the staff was very professional and friendly. Maria-Lena was super nice, she's a very sweet and caring lady. She's also a soccer fan so we talked about the world cup She made the experience very comfortable. ​

I had an excellent experience at this Quest Diagnostics location! The facility was extremely clean,…read moreorganized, and well maintained, and the staff was incredibly friendly and welcoming. I had an appointment scheduled, but they were actually able to take me before my appointment time, which was such a pleasant surprise. The entire process was quick, smooth, and efficient--I was in and out in less than 10 minutes! Everyone I interacted with was professional, kind, and made the experience completely stress-free. It's not often that you can say you genuinely enjoyed a lab visit, but this location made everything so easy. I'll definitely be coming back here for any future lab work and would highly recommend this Quest Diagnostics location!

I had a very disappointing experience at Quest because of the way I was treated by Carolina. I…read morearrived about 2 1/2 hours before my scheduled 2:30 p.m. appointment and politely checked in several times to ask if I could be seen earlier since multiple walk-in patients were being called before me. Despite arriving so early, I wasn't seen until 2:40 p.m. What upset me the most was Carolina's attitude. When I asked her a question, she abruptly shut the door in my face in a way that felt rude and disrespectful. Afterward, I could hear her and a coworker laughing together in the back, which made me feel very uncomfortable. When I asked the coworker for Carolina's name, she ignored me several times, and I had to ask four times before getting an answer. They continued giggling, making me feel like they were joking about the situation instead of treating me professionally. I understand that delays can happen, but there is no excuse for disrespectful customer service. Patients deserve to be treated with courtesy and professionalism, especially when they are already waiting for medical services. I hope management addresses this behavior so future patients have a better experience.

What kind of business is this??? I tried 3 times (different…read moreparts of the day) and could not get a "real" person on the phone! I can I trust them?

I had two thermography with Dr Galina , apart, to follow up on my health status. I have done…read moreafterwards few more at other centers, recommended by friends and very popular too. The outcome and findings of dr Galina you will not find elsewhere. Her clinical findings are very essential especially when one is doing it for preventive, and more essential if it is a follow up for an existing clinical status. The essence of her practice is that she performs the Thermography coupled with 3D Ultrasound. Thank you Dr Galina , You are a Star .

Was able to get an appt here within 5 days. Went in, was 5 min early and was called back 2 min…read morelater. Ashley took care of me. She was friendly, helpful and made it all happen so quickly!!! Was in and out within 15 minutes. Cost $2 in the parking garage.

Quest has eliminated a proper reception desk, which forces patients who are dropping off test…read morespecimens or paperwork to wait on line. What should be a simple drop off is now a 45-60 wait, as a "walk-in". This is not efficient for the paying customers, and exploits sick people in need for business profits. Why treat people like this? To save money paying for a reception? Treating patients as employees? Patients don't work for you, Quest. You make money off of us, that isn't good enough for you?? You put your clinicians into the awful position of exercising this cruel treatment on regular people. How do they feel about this exploitation? This is not how business works. You offer a service that expects specimen drop off, it is unacceptable to demand patients wait as a "walk-in" "appointment". Drop offs are NOT appointments. And your sick patients are not yours to expect to do your work for you or wait until you find time between other sick patients. Doctors send you business. Behave like you deserve to earn it, Quest.

Easy to make appointment Pleasant staff , very recommend…read more All went very well and easy

Great. The patient manner we superv. The front desk woman was very helpful, I recommend this place…read more, as a side note don't go thru the front door, their office entrance is around the building in the back.

If you think about it, MRIs, x-rays, and ultrasounds are "freaky" things. To be able to see INSIDE…read moreyour body? Whoa nelly! Admittedly, it is also a blessing and certainly helps discover the mysterious factors effecting our bodies. I am currently having some issues which seem to be baffling doctors and required ultrasounds of my mid-section organs (liver, gall bladder, pancreas, bladder, etc). I was referred to University Imaging by the Urgent Care in Studio City. University Imaging is located on a busy intersection with a surprise alleyway entrance which pops out of nowhere. Not to mention, it is marked as one-way (in) but is also the way out (plus,it is only one-lane) so it is an accident waiting to happen (is this irony?). Be careful! The entrance to the business is in the back of the building so don't try to go in through the front. Once inside, University Imaging is quite welcoming in terms of appearance. Instead of having a clinical hospital-like feel, University Imaging has warm colors, a TV, and fresh snacks/refreshments. This continues into the examining rooms which look more like a massage spa having low lights, wooden floors, flowers... one would almost expect the sound of waterfalls or birds! It's very zen. The only negative is that the back area is squished: you can see into other rooms if the doors are open and you have to walk by the radiologists on computers to get to some of the examining rooms (this was the case with me). I had to get an ultrasound so I can't vouch for the MRI or X-ray services. However, my experience with Dr. Farrokh Zandpour was excellent. He constantly made sure that I was comfortable and made genuine conversation (although sticking to protocol of not telling me if he saw something wrong). He even asked if I wanted to check my phone when an alert beeped in my purse! The great thing about him was that he went above and beyond the call of duty by checking other organs/areas versus just what the doctor ordered. He stated that some doctors make their minds up ahead of time so he wanted to make sure all areas were covered. Impressive! He was very thorough and I felt I was getting my money's worth (services for about an hour of ultrasounds cost $125 with no insurance. Must be paid in full on the spot. Credit cards are accepted). My major complaint was with the customer service of the reception staff. Red flags went off when I first called to make my appointment. The girl I spoke to was quick to rush me off the phone and gave me no details of what to expect or prepare. When I arrived, the receptionist attending to me (there are always two on duty) was chomping gum in my face like a cow (how professional!) and was quite rude with an attitude. She also tried to have me pre-pay which I had concerns with and I said I would pay afterwards which obviously upped her attitude. A week or so after my testing, I needed copies of my ultrasounds for further doctors and I called University Imaging to ask how I could obtain these. The receptionist said their machine was down that day but they would be fixed the next day and that I could come in during business hours to get a burned CD of my ultrasound images (for free). I went in about 4 days later to learn that the machine was still down and so they couldn't burn the CD. Of course no one told me so I drove there for no reason! Wow! Thanks, University Imaging! Luckily, I was able to ask the same gum-addicted receptionist to mail me the CD when the machine was working in order to avoid driving back needlessly. The CD arrived a couple says later so at least that was speedy. Speaking of speedy, University Imaging was quick to send my ultrasound results to the Urgent Care doctor who had my results within an hour after my session. Overall, University Imaging is great in terms of the actual radiologists and ultrasound service but the receptionist and customer service end of things are terrible and makes patients feel unwelcome and like they are merely being a hassle to University Imaging. This is unacceptable and is strong enough that the thought of going back isn't necessarily a pleasant one. I suppose however, that the important thing is the medical service which seems to be on-par. Just try to ignore the poor receptionists and client care. As a note: my ultrasounds were clear and now I have to see some specialists...

My fiance had to go here for some MRI's and couldn't disagree more with their low yelp score…read more Hence, I had to take the time to write them a review. The office is very clean, staff is friendly, they have a lovely assortment of drinks and snacks in the waiting area, and ample parking. My fiance has a very busy schedule and this office was kind enough to schedule 3 MRI's for him in one session (other places make you come back). His MRI tech was Bobby, who was a very friendly and personable guy that made my fiance comfortable right away. Not sure what type of VIP service people expect when going to busy medical offices, but I definitely give this place 5 stars for their service and cleanliness.

Love the team and the enthusiasm here. Always friendly and fast. Super affordable without insurance…read moreand always accurate. Even the covid-19 testing is fast and easy here. Don't be afraid to get tested. Be afraid to not know your status.

Great place to get blood work. Didn't even feel the needle they're that good. In and out in about…read more10 minutes. I HATE needles so this was not going to go down well, but I didn't even feel the prick!!!