Hi , I just want to recognize Maria D. The person who took my blood , she is so awesome and so kind and friendly and I barely felt the needle . She is an abundance of sunshine . Also Ryan at the front desk , who check me in is also so awesome and friendly. Great customer service and kindness. Sony, Robert Lerman read more

Took us an hour with only a few people in front of us. we made an appointment. This has happened before.

Yelp needs to add the 0 star option, This location is trash came to give blood i had a appointment at 11:15 it's 1 pm and im still waiting, one employee for 24 patients waiting how do you run a business like this? read more

Maria Is great she is a ball of energy and super quick i didn't feel a thing im glad they added her

Website states that walk ins are accepted at the Vanowen location. I checked in once I arrived. The woman at the front desk did not bother to say anything until 30 minutes later where she told me that they're only accepting patients with appointments. I mentioned that the site clearly stated walk ins are accepted. She very rudely said appointments only and shut the door. She was Very unprofessional! Definitely go to another location for your lab work! read more

Saw reviews of people saying coming in as a walk in isn't ideal or long wait times. I think it just depends when you go. I just went today on a Thursday around 11:50 am - 12:00 pm. One person ahead of me with an appointment and after that my bloodwork was done quickly! Left by 12:10-12:15pm. Pretty fast for a walk in if you ask me. read more

Parking: This location has a parking garage, but you have to pay. Annoying. 3 stars Staff: Lady at the front desk was nice. And the old guy that drew my blood did a great job, I couldn't even feel the needle. 5 stars for him. Overall: I leave Saturday for my birthday trip, so I had to quickly book an appointment, I easily was able to use the website to book an appointment, then I checked in on my phone when I arrived. When I got to the waiting room, only needed to wait another minute or two until they took me back. Very smooth experience. Only con was the parking situation. I think parking should be free all around California when it's close to your birthday. Actually, the best birthday gift would be for my friends to be here in Cali.. (3+5)/2=4 stars read more

I waited 15 minutes for someone to come to the front desk to even check people in. Then she just tells me to check in on the kiosk even though I don't have an appointment. OK. So I do that and another employee tells everyone in the lobby that they will be servicing people with appointments first. Got it, understandable. Then after an hour the same gentlemen tells everyone that they will not be servicing anyone without an appointment today. Total waste of almost an hour and a half of my day. I've gone to plenty of Lab Corps locations and this is by far the worst one. Oh and parking isn't free either so that a bonus that I had to pay that too. read more

I had a very disappointing experience at this Labcorp location. They don't enough staff. My appointment was delayed for over 1 hour even though I arrived on time. Overall, very unprofessional and I would not recommend this location. read more

The waits here are insane. They're clearly understaffed. They only take appointments after 10, but will allow you to sign up as a walk-in. Staff said the wait time was 1.5 hours, followed by 2 full hours, followed by 20-30 minutes. They realistically see walking after 2 full hours of waiting with no clear communication on timing. The problem is obvious. The person responsible for checking patients in is the lab tech. They only have 1 person taking labs at any given time. Better staffing is necessary. read more

The staff here have been very rude. I called several times to schedule an appointment, and the interactions were unprofessional. I am also a healthcare worker, and this is not an appropriate way to speak to a patient. I'm unsure whether they realize how their tone and manner come across, but it felt disrespectful and unacceptable. read more

Very dirty and dusty. Bathroom not clean. Haphazard assistance from the young woman drawing my blood. It hurt way more than any other time and left a really nasty bruise and discoloration on my arm. read more

Labcorp - She had terrible aim and moved the needle around while it was in my arm. It hurt. Very careless. - Laboratory Testing Near Me - Van Nuys, California

Folks just want to get their labwork/tests without any attitude. The two ladies running the front desk weren't professional, weren't even nice. I fasted for 12 hours, then came in on time and waited over hour and a half!!!! Never book this place, tarzana is better and much quieter. read more

The worst experience at this Labcorp office (15211 Vanowen St#319 Van Nuys, Ca). The only reason I went there because of available appointment. The office was not organized/well-kept or clean. Phlebotomist Carlos (the older man with white hair) was the one who did my paperwork and blood draw. He seemed like he did not know what my cardiologist ordered. Carlos had gloves on when he called me in. Did the paperwork, didn't asked me to check the spelling of my information on the lab tubes. I asked him can you please change your gloves. I asked if I could have female urine hat. He looked at me like I was asking for a something out of order. Bathroom was not clean, no seat cover. After 2 days I checked the results of my lab work, and it was incomplete. Carlos did not draw enough blood and did not send the lab order with specimen. Please beware before you go to this office. read more

Staff is so nice and efficient! The wait time can be long, with the process. However, once you're called, the techs are quick. Just have your ID, insurance card, and documents ready upon arrival. Check-in at the kiosk at arrival with your ID. Then sit down, wait to be called by the reception, and have your insurance card and documents ready once called. Non-appointments, best arrival time 7 am -9am. Paid parking available in parking structure. read more

Labcorp is efficient and friendly. While waits can vary without and appointment (walk-ins available on weekends only) you definitely save a lot of time with one and can even elect to move your time up once you check-in. This location is currently understaffed for various reasons, but everyone of duty does their absolutely best to accommodate and make sure you are seen, heard and taken care of. The restroom facilities are very clean though there wasn't waste basket available inside, but one close by and the dispensers are on the counter and easy to pump/use. I was only here for maybe 30 minutes or so, but had a great medical professional from start to finish. All staff on sight is bilingual possibly multi and friendly. read more

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This location is not handicapped friendly and the people that work definitely have a DO NOT CARE attitude. Place opens at 7am and not one was at the counter. Someone finally shows up and told the patient to sign into the kiosk but the patient that was there is blind. After another 10 mins someone with an attitude sign in the blind patient. This whole visit was 45 mins of horrible service. read more

Not good, website and office offer different services. Don't waste your time, also rude to patients

Horrible!! Got here at 12:30 and still waiting at 1:20 to pee in a cup. Tons of people have been serviced and appointments are being taken in front of me which I get but people keep walking in and get serviced in front. The staff is rude and no help. read more

I was apprehensive to go as the reviews aren't great but to my surprise I had a very good experience. I forgot my lab slip and the ladies up front were helpful and patient. Thanks you! I didn't get there names but I was there on a Wednesday. The female phlebotomist was amazing. I'm sorry i didn't get her name as well. I am a hard person to draw blood from so I'm used to being poked several times. I could tell she was working to find my vein but she did. She also automatically got a butterfly needle without me even asking. Great skills. PS I am a registered nurse but didn't tell anyone. Thanks ladies for being kind and giving me water as well : ) read more

Today was my first day back at this office in several years, and let me tell you, it was like coming home. Although they incorporated utilizing tech for scheduling appointments online, they also provided a phone number to speak to someone in real time. Fortunately, I did not need to do so, but it was so nice to walk into a spacious medical office with ample seating, and two staff behind a counter who were visible and accessible. Once they found my appointment, and took my lab order and insurance information, I was let into a room, and done in less than ten minutes. Staff was knowledgeable, helpful and kind, so much so, I left knowing I would be back. There was a sign on the door when I entered that addressed responding to people's complaints about not being able to talk to someone on the phone for assistance, with a phone number for making appointments or getting help. YES!!!! read more

Meh Bunch of people crowded into a waiting room during Covid. Literally over 30 people waiting Results never came to my online portal Tech wasn't wearing a mask and kept coughing on me while drawing blood. I asked if he's sick (politely) I'm severely immunosuppressed, response "nahhhh maaaannnn" I'm a woman... I was in and out quick because I had an appointment so that's what gets the 2 stars. The rest is trash read more

I used to go here, and never had any problems with the phlebotomists who drew my blood. Then one day, I got an older man. I showed him the where best area to draw the blood was. He basically refused to and proceeded to unsuccessfully poke me and prod me about five or six times. On the last attempt, he finally drew blood, but it was very slow and he said it because I was dehydrated. I felt that because I was a woman, he did not listen to my opinion. The other phlebotomists that I had previously were all wonderful. Because of this, I never went back to this particular location. read more

Mark is great!!!!!! He's fast and respectful It never hurts when he sticks in the needle Which is AWESOME read more

Labcorp - Laboratory Testing Near Me - Van Nuys, California

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If I could put a lower rating I would do it, they are not clear with the schedules of procedures and they never answer the phone, regardless of the times of their patients or people to a test, it is not only about the employees but their way of carrying out the process that hinders the day of those who require their services. If you go for a drug test they only do that between 10:30 am to 1 pm (I doing more than their voice mail) read more

The staff at this Labcorp are rude, unhelpful, and on a serious power trip. They're not willing to help and are very dismissive to people both in office and over the phone. Go elsewhere if you can. read more

I was not expecting to have a good experience here but I was pleasantly surprised. I made an appt online. I checked in at the kiosk easily and was called in right away. I'm very hard to draw blood from, but Carlos made me feel comfortable and he seamlessly drew my blood quickly and efficiently. read more

I have to agree that the staff here was rude, curt, and unhelpful. The man who took my sample was nice and professional though.

Wasted my time going to this place on a Saturday. Every where says they're open but when you get there, they're closed- directing you to Northridge. Northridge is sooo slow. Labcorp really needs to update their website and information given to doctors. Patience time is just as valuable. read more

Had to come in for some lab tests for my future procedure. Staff was very friendly and attentive even though it was busy. I would suggest to make an appointment. I was in and out in 15 minutes. Heres a few tips on the location for that I learned while I was there. **Appointment Only** Mon-Fri 7:00am - 03:00pm 1030am-1:30pm employment drug screening. Sat-Sun closed. They do offer walk-in option for elderly from 7am-9am. To be able to get in and out make an appointment to save time read more

Site closed. On third floor, next to hospital. Pay $1.20 parking for 20 minutes at this site. read more

Labcorp - Site closed. Pay for parking. - Laboratory Testing Near Me - Van Nuys, California

Not to open very wide conversation, staff is very rude,and when I asked to provide their names for my complaint report three workers two administrative females and one man refused. Tall woman administrator yelled at me to "leave the office" because I'm being "disrupted" not to wear a mask. I didn't wear one because I didn't have one and because there was no mention at appointment email that I have to bring together with my, ID, insurance and referral from doctor, a mask of my own. After I asked please provide me one, because I don't have I would have to go to the CVS store and pay parking again,I was told they don't carry masks for the patients and told me to go and ask for one at Presbyterian Valley Hospital near the office. Tall female worker printed my information and said "I have all your information here, and you are being banned from using #labcorp for good". In about 15 minutes I managed to get a mask from another patient and came to the receptionist again and she told "It's too late. We are refusing to give you our service" in a high tone (like yelling) she repeated again and again "leave the office" I security to take you away. In two hours I waited there nobody came. I called police myself, officer said that unfortunately it is not emergency situation he cannot send nobody there. So I had to leave without any explanation of: 1. why I was treated in such a inhumane, disrespectful,humiliating, discriminating way. 2.I did not know who are the medical workers treated me so badly as a patient. 3.I asked a paper to have for my records that I didn't get any services today to be billed for, because I made check in - I was refused to have it. www.labcorp.com please take an action on my complaint case I opened on ethicspoint. read more

Worst place ever.and the front desk girls are awful. Beware of these 2. Super tired of there attitude

I try to get there before 4pm , anyway when I get there it was 3:30pm door was luck and they didn't open door on me, meaning they was closed! I wish I can give no star! read more

AVOID!!! I came in for blood work that should have been covered under Insurance and was told I would need to pay $250 up front ... then as I was headed out was now told that they would just need to put that as a hold on my credit card and not to worry... ok fine. I was not only charged the $250 but was send another bill for another $150. Called my insurance and they said that this was due to an error the lab made in billing and they can't help me, when I tried contacting labcorp for help, no one was available. Not to mention the rundown office and long wait. Just don't use labcorp and you should be fine read more

Waiting, waiting, waiting. I was right on time but still waiting 30 minutes. That means I'm paying more for parking. Parking on the roof was all that was left at 8 am. Nope, definitely going elsewhere next time. I prefer Quest anyway. read more

Went to do a drug test for employment. The staff was nice, I was in and out with in minutes. Parking was a bit confusing. They don't watch you while you pee, they makw.you put everything in a box and you can't flush or was your hands til you give the lap person the specimen. I heard some people go into the bathroom and watch you at other places, and I'm not okay with that so I'm really relieved they sent me here. read more

This is the dirtiest lab I've ever been to. The soap dispenser in bathroom was non existent while the soap refills sat near the sink in containers. I'm certain most folks going in and out are not washing hands. Every area where you could get hand sanitizer near doors and counters were also empty. Also an hour wait with an appointment. Avoid this lab, or wear a hazmat suit if you must go. read more

I've never had such a bad experience getting my blood drawn. The person who did it went too deep and hit a nerve. My wrist has been numb ever since. I was trying to do something good for my health. Little did I know, my body would be negatively affected. I feel defeated. read more

This is by far the worst treatment I have ever received. I made an account to visit this site. While the instructions said no appointment required, but suggested to call. Upon attempting to call several times I was unable to speak to someone. I drove to this location and the front worker was extremely rude to me. Told me that the urine test is held from 10:30-1:30. She did not mention that I need to book an appointment. I left the office since it was 2:00pm and past the cut off. I drove there today. A different worker assisted me and "supervisors" who had assisted me earlier in the week felt the need to chime in. Extremely rude once again, telling me that she informed me last time that I need an appointment which she did not. Then she told me she could refuse service to me because I have an "attitude" and that she's the supervisor there and she will go out of her way to call my school to inform them that this location who'll not be performing my test. For her to threaten me by possibly declining my visit was uncalled for and not professional. I was very upset at the treatment that I received today. And for any worker to feel entitled because they carry the title of "supervisor" and to treat people this way is unacceptable. Today I felt discriminated against because I was at the office earlier in the week and she was rude to me and felt the need to be rude today for no reason. The "supervisor" was holding a grudge against me for no reason. All of this could have been avoided if she treated me with respect and simply explained that I need an appointment for the test and the window is from 10:30-1:30. Please train your staff on how to treat people with respect and to be humble. read more