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    Flowbotomy

    5.0 (10 reviews)
    Closed 6:30 am - 3:30 pm

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    12 days ago

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    9 months ago

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    3 years ago

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    Stephanie H.

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    2 years ago

    Great experience with Stephanie! Very professional, quick and easy and she came to my house!

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    2 years ago

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    Stephanie H.

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    3 years ago

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    Review Highlights - Flowbotomy

    We moved to a new area and I looked into a mobile draw and found Stephanie.

    Mentioned in 9 reviews

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    Quest Diagnostics - They won't talk to you here.

    Quest Diagnostics

    2.7(106 reviews)
    3.0 kmWest Hills

    Excellent type of care! A great office experience the lady was really good. Took care of me. To…read morecut the blood really well. I highly recommend this quest.

    I had a very bad experience at this Quest today. I had an appointment and was fasting. I enter the…read morewait room and there are close to 25 people waiting at 10:00am. Since I had an appointment I was called in about 10 minutes past my appointment time which was ok. Then the tech can't find the right blood draw order from my doctor's office. I had to find it on my phone and show her. She added the needed test to her computer screen by scanning and typing in my phone which felt intrusive and odd. The worse part came later. I told her I have bad veins and to please use a small needle and call someone good at drawing blood, if she can't find a vein. She puts a large needle in me and the blood hardly trickles, and the vein collapses. Rather then quickly remove the needle she keeps pushing and I am in agony.. She then proceeds to tell me I need to wait for someone more experienced and that they got this 'one draw rule ' before they call the experienced tech. Then finally the second tech comes and tells me my veins are all collapsed and come back on a different day, or use the phlebotomist at my ordering doctor's office which is two hours away from me. I have a huge bruise and pain from the failed blood draw, my tests need to be repeated, as they never got an adequate blood sample, and the attitude of the women techs towards me was so rude, uncaring and mean. They were yelling at me, I have to add that I had multiple blood draws in this facility before, and the other techs were always successful at getting a good enough vein to complete the blood draw. So, today I just got unlucky with a bad tech who could care less. If anyone reading this at Quest Management, there must be a better way to treat your patients, and hire better qualified phlebotomists.

    Photos
    Quest Diagnostics - This is the arm that she had to work with.

    This is the arm that she had to work with.

    Quest Diagnostics - Chris the girl jabbed me with a neddle  Oh wait that was her job.

    Chris the girl jabbed me with a neddle Oh wait that was her job.

    Quest Diagnostics - 4.20.2026 Car#50633 Southbound Topanga at 4pm continually looking at cellphone

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    4.20.2026 Car#50633 Southbound Topanga at 4pm continually looking at cellphone

    Labcorp - 3rd floor

    Labcorp

    2.5(65 reviews)
    3.2 kmWest Hills

    I received good service. I know bad customer service is everyones main complain for this location…read morebut me personally I was taken care of properly. Made an appointment for 12pm I arrived at 1148. Checked in on their kiosk which was super easy, I just scanned my barcode that was sent to me by email. A male called my name asked for confirmation number and then I waited to be called. I was in by 12:02 pm about 2 mins after my scheduled appointment. I'd say that's amazing in my book. Staff was nice, explained the process of what I needed to do and took care of business. I was in and out by 1215 ish the latest. I had planned to be there for an hour and so I cleared my schedule from 12 to 1. Now I had all this time to kill and decided to just run more errands. So I went to the DMV. I was impressed. Good job, LabCorp.

    I had an extremely disappointing experience at the Labcorp West Hills location while completing a…read moremandatory pre-employment drug screening. When I arrived, there was no one at the front desk for several minutes. When a staff member finally appeared, I was simply directed to use the kiosk, despite having questions that required assistance. During my visit, I also observed elderly and disabled patients who appeared to need help checking in, yet they were also directed to the kiosk with little to no assistance. After checking in, I waited approximately 20 minutes before being called. The employee who assisted me displayed some of the worst customer service I have ever encountered in a medical setting. Her tone was stern, dismissive, and unwelcoming from start to finish. I understand that drug testing requires specific procedures, but there is a significant difference between enforcing procedures and treating people with respect. Throughout the process, I felt as though I was being treated like a suspected criminal rather than a professional completing a routine employment requirement. Every instruction was delivered with an unnecessarily harsh tone, and the overall interaction left me feeling degraded and uncomfortable. Regardless of whether someone is taking a pre-employment screening, a court-ordered test, or any other medical test, patients deserve to be treated with dignity and basic courtesy. The entire experience felt cold, impersonal, and hostile. If I had a choice, I would not return to this location and would not recommend it to others. Unfortunately, this location was assigned by my employer. This was easily the worst experience I have had in a healthcare-related setting, and I hope Labcorp takes steps to improve both its customer service and patient experience.

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    Labcorp - Front desk

    Front desk

    Labcorp - Parking

    Parking

    Labcorp - Building

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    Building

    Labcorp - Very  Uncaring and  Unprofessional. 
 I'm going to deal with corporate office of Labcorp about  this . 
 Cindy is the one stading up.

    Labcorp

    2.8(39 reviews)
    7.6 kmTarzana

    First time visiting this Labcorp location and I had a really great experience…read more The biggest surprise was the parking. There was plenty of it, which is rare compared to other Labcorp locations where parking is usually paid and a hassle. The office is small and was pretty full when I arrived, but even with an appointment, I was called back within just a few minutes. Bernice was handling everything during my visit, and she was amazing. The waiting room had several patients asking questions and feeling impatient, but she stayed calm, organized, and efficient the entire time while keeping things moving. She mentioned it's usually a two-person team, but they were short on supplies that day, so she was holding things down on her own, which made it even more impressive. When it was my turn, she was professional and kind. I usually have very difficult veins and often get poked multiple times, but she got it on the first try. Overall, top-tier service. I would definitely recommend this location. Just be patient if it's busy - they're working hard and doing their best.

    I've been going here for a couple years for lab work but the last time I was there, the one person…read moreworking there was very rude. I understand they were short staffed but her attitude towards everyone was really curt and condescending. Honestly I don't think I'll come to this location anymore.

    Photos
    Labcorp - Cindy the Unprofessional,  Unapproachable,  LACK of Customer service,  Very BAD attitude  person who represents Labcorp. 
 Corporate office

    Cindy the Unprofessional, Unapproachable, LACK of Customer service, Very BAD attitude person who represents Labcorp. Corporate office

    Labcorp - I'm smiling because Lily was so gentle. I didn't even know she took my blood.

    I'm smiling because Lily was so gentle. I didn't even know she took my blood.

    Labcorp - I'm smiling because Lily was so gentle. I didn't even know she took my blood.

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    I'm smiling because Lily was so gentle. I didn't even know she took my blood.

    Flowbotomy - laboratorytesting - Updated July 2026

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