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    Flowbotomy

    5.0 (9 reviews)
    Closed 7:00 am - 11:00 AM

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    7 months ago

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    3 months ago

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    3 years ago

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    3 years ago

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    Stephanie H.

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    2 years ago

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    Stephanie H.

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    2 years ago

    Great experience with Stephanie! Very professional, quick and easy and she came to my house!

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    3 years ago

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    Stephanie H.

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    3 years ago

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    Labcorp - Front desk

    Labcorp

    2.4(63 reviews)
    3.3 kmWest Hills

    I received good service. I know bad customer service is everyones main complain for this location…read morebut me personally I was taken care of properly. Made an appointment for 12pm I arrived at 1148. Checked in on their kiosk which was super easy, I just scanned my barcode that was sent to me by email. A male called my name asked for confirmation number and then I waited to be called. I was in by 12:02 pm about 2 mins after my scheduled appointment. I'd say that's amazing in my book. Staff was nice, explained the process of what I needed to do and took care of business. I was in and out by 1215 ish the latest. I had planned to be there for an hour and so I cleared my schedule from 12 to 1. Now I had all this time to kill and decided to just run more errands. So I went to the DMV. I was impressed. Good job, LabCorp.

    From getting my appointment details online and coming here, I was already confused trying to find…read morethe right suite for Labcorp. For some reason, there's no suite number listed other than the plaza medical building. It took a lot of digging to finally find that only one link texted to me showed the suite number. I think it was 304? I forgot, but the directory down below in the building didn't even show Labcorp either. I came across someone else who was trying to walk-in and they followed me in our search for this spot. One half of the building is closed and you have to enter through the parking lot side. When you go up the right floor and find the correct room, you enter and see a waiting room with so much people waiting, with a large screen TV and some ladies by the front. I walked towards the tablet and checked in on my own with the kiosk. I got called up by one of the ladies who bluntly just asked for my registration number. Her customer service was clearly disappointing to not just me, but to everyone else. My name would be on the TV with others. My name & 2 others was erased maybe 5 minutes in for some reason & it only displayed one name but all of us was still waiting to be called. They take walk-ins so your name on the TV is color-coded if you have an appointment or not. I had an "appointment" but still waited 20 minutes over my time, even with checking in 15 minutes early to my appointment. It turns out, the guy doing the urine tests inside literally goes one at a time. This other guy comes out after 20 minutes and suddenly starts drinking like 5 cups of water from the dispenser. He was told to wait and then I was called next. The guy who did my urine testing was also very lacking in customer service and seemed to hate being there. Beware! The guy drew a line on the cup and requests for a pretty big amount of urine so I could see why the guy before me was struggling to fill the cup too. I did the best I could and asked if it was enough. The guy was stressing outloud when he poured my urine cup into the vial. I offered to drink some water and try again later but the guy said it should be okay, although he seemed very low confidence about it. I would ask him questions about the results and be cordial and he would answer very bluntly too. When your done, he stares at you to leave without saying that's it or anything. The ladies at the front would prefer you to just walk away without speaking a word to them.

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    Labcorp - Lobby

    Lobby

    Labcorp - This guy is the most unhelpful employee I've ever encountered in my 59 years of existence.. unbelievable

    This guy is the most unhelpful employee I've ever encountered in my 59 years of existence.. unbelievable

    Labcorp - Nice, shows your place in line.

    See all

    Nice, shows your place in line.

    Labcorp - Very  Uncaring and  Unprofessional. 
 I'm going to deal with corporate office of Labcorp about  this . 
 Cindy is the one stading up.

    Labcorp

    2.8(39 reviews)
    7.6 kmTarzana

    First time visiting this Labcorp location and I had a really great experience…read more The biggest surprise was the parking. There was plenty of it, which is rare compared to other Labcorp locations where parking is usually paid and a hassle. The office is small and was pretty full when I arrived, but even with an appointment, I was called back within just a few minutes. Bernice was handling everything during my visit, and she was amazing. The waiting room had several patients asking questions and feeling impatient, but she stayed calm, organized, and efficient the entire time while keeping things moving. She mentioned it's usually a two-person team, but they were short on supplies that day, so she was holding things down on her own, which made it even more impressive. When it was my turn, she was professional and kind. I usually have very difficult veins and often get poked multiple times, but she got it on the first try. Overall, top-tier service. I would definitely recommend this location. Just be patient if it's busy - they're working hard and doing their best.

    I've been going here for a couple years for lab work but the last time I was there, the one person…read moreworking there was very rude. I understand they were short staffed but her attitude towards everyone was really curt and condescending. Honestly I don't think I'll come to this location anymore.

    Photos
    Labcorp - Cindy the Unprofessional,  Unapproachable,  LACK of Customer service,  Very BAD attitude  person who represents Labcorp. 
 Corporate office

    Cindy the Unprofessional, Unapproachable, LACK of Customer service, Very BAD attitude person who represents Labcorp. Corporate office

    Labcorp - I'm smiling because Lily was so gentle. I didn't even know she took my blood.

    I'm smiling because Lily was so gentle. I didn't even know she took my blood.

    Labcorp - I'm smiling because Lily was so gentle. I didn't even know she took my blood.

    See all

    I'm smiling because Lily was so gentle. I didn't even know she took my blood.

    Flowbotomy - laboratorytesting - Updated May 2026

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