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    Labcorp

    2.4 (64 reviews)
    Closed 7:00 am - 3:30 pm
    Updated a few days ago

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    Maddy P.

    No wonder this location already has so many negative reviews and a 2.3-star rating. This team is incredibly disorganized and shows no respect for people's time. I had a 10:00 a.m. appointment, arrived as scheduled, and somehow there were still five people ahead of me. No one explained the delay, no one gave an update, and having an appointment seemed to mean absolutely nothing. After waiting an hour, they finally called my name only to tell me I needed a new registration number. That should have been caught when I first checked in, but apparently no one bothered to verify it. So I had to start over with another registration number and sit down again for yet another long wait. To make matters worse, while patients were still sitting there with no communication and no clarity, the team went on lunch break. No notice, no effort to manage expectations, nothing. At that point, I had already been there for over two and a half hours for what was supposed to be a scheduled appointment. This was one of the most unprofessional and poorly managed LabCorp experiences I've had. If you can avoid this location, do.

    Kiki T.

    OMG!!! My phlebotomist Kora rocks!! I have to write review because not only is she nice...she found my tiny tiny vein in the 1st try!!!!! And also I got in immediately by making an appointment!! Awesome here, Kora is so gentle and also she smiles which means she is happy to be here to help people!!

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    3 months ago

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    7 days ago

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    3 months ago

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    7 days ago

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    5 months ago

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    3 months ago

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    4 months ago

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    9 months ago

    Horrible experience, rude staff especially David screaming at patients for no reason, will never be back

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    5 months ago

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    1 year ago

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    7 months ago

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    1 year ago

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    1 year ago

    Phlebotomist are very inexperienced and can't work with small children. Save your kids the tears and trauma, take your kids elsewhere!

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    1 year ago

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    Page 1 of 2

    Ask the Community - Labcorp

    Review Highlights - Labcorp

    Ever since I was a kid, I've been a pin cushion when it comes to getting blood drawn thanks to deep veins.

    Mentioned in 6 reviews

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    Quest Diagnostics - They won't talk to you here.

    Quest Diagnostics

    2.7(106 reviews)
    0.1 miWest Hills

    Excellent type of care! A great office experience the lady was really good. Took care of me. To…read morecut the blood really well. I highly recommend this quest.

    I had a very bad experience at this Quest today. I had an appointment and was fasting. I enter the…read morewait room and there are close to 25 people waiting at 10:00am. Since I had an appointment I was called in about 10 minutes past my appointment time which was ok. Then the tech can't find the right blood draw order from my doctor's office. I had to find it on my phone and show her. She added the needed test to her computer screen by scanning and typing in my phone which felt intrusive and odd. The worse part came later. I told her I have bad veins and to please use a small needle and call someone good at drawing blood, if she can't find a vein. She puts a large needle in me and the blood hardly trickles, and the vein collapses. Rather then quickly remove the needle she keeps pushing and I am in agony.. She then proceeds to tell me I need to wait for someone more experienced and that they got this 'one draw rule ' before they call the experienced tech. Then finally the second tech comes and tells me my veins are all collapsed and come back on a different day, or use the phlebotomist at my ordering doctor's office which is two hours away from me. I have a huge bruise and pain from the failed blood draw, my tests need to be repeated, as they never got an adequate blood sample, and the attitude of the women techs towards me was so rude, uncaring and mean. They were yelling at me, I have to add that I had multiple blood draws in this facility before, and the other techs were always successful at getting a good enough vein to complete the blood draw. So, today I just got unlucky with a bad tech who could care less. If anyone reading this at Quest Management, there must be a better way to treat your patients, and hire better qualified phlebotomists.

    Photos
    Quest Diagnostics - This is the arm that she had to work with.

    This is the arm that she had to work with.

    Quest Diagnostics - Chris the girl jabbed me with a neddle  Oh wait that was her job.

    Chris the girl jabbed me with a neddle Oh wait that was her job.

    Quest Diagnostics - 4.20.2026 Car#50633 Southbound Topanga at 4pm continually looking at cellphone

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    4.20.2026 Car#50633 Southbound Topanga at 4pm continually looking at cellphone

    United Westlab

    United Westlab

    2.0(2 reviews)
    0.1 miWest Hills

    Wow, Im surprised I'm the first one to review this place. This medical building is buzzing! Look at…read morethe parking lot at any time of the day, it is always full. Its only appropriate these Drs offices have a lab nearby to draw blood and collect specimens. United West Lab is one of two labs that I know in the 7230-Medical Ctr Drive building. UWL is: -on 3rd floor -has a tiny, awkwardly shaped, black n white checkered wait area -Staff is chipper -Staff is not as fast as Quest diagnostics (that has 10x the flow of patients) located in the same building, 3 floors up. -Note: They DO answer their phone, unlike Quest. I called after closing time, surprised that they answered and were genuinely nice. For adults it looks the blood draws are fast with little to no wait. For little ones, on the other hand, they didn't have the proper tools to accomplish a simple blood draw for a potassium check. United West Lab must be associated with the hospital--West Hills Medical Center because they called them to ask what they needed to use on a baby and then ran over to pick up what they needed (a heel stick) to finish the job. Reason for a 3 star review-- our labwork that was stat (test done immediately) was not a good draw, needed a re-do, so we wasted an hour, yes an hour. Plus we needed to go to another lab and start over. And...they got blood on our new car seat :/ For adults this place be convenient but for the little shoot for Children's Lab in Encino, if your insurance allows it. They are experienced as they only draw from kids.

    What horrible service. Over an hour for basic blood work with just two patients ahead of me and…read morelike 6 employees working there. Very disorganized operation. I suggest checking if your insurance accepts Quest and go there instead.

    UCLA West Valley Medical Center

    UCLA West Valley Medical Center

    2.4(745 reviews)
    0.0 miWest Hills

    My brother spent 44 days in the ICU at UCLA West Hills Hospital, and I wanted to take a moment to…read morerecognize the incredible team who cared for him during one of the most difficult periods of our family's life. While every member of the ICU staff treated my brother with compassion, professionalism, and dignity, I would like to especially thank nurses Eric, Randy, and Olga, ICU physician Dr. Kakal, social worker Heather, and the entire ICU team for the exceptional care they provided throughout his 44-day ICU stay. Each person brought something unique to our family's experience. Olga was a source of comfort and reassurance whenever I felt overwhelmed and needed guidance. Eric showed extraordinary patience and gentleness with my brother, even on the most difficult days. No matter how challenging the situation became, he treated him with kindness and respect. Randy had a special way of connecting with my brother and earning his trust. When my brother wasn't listening to the rest of us, Randy somehow always knew how to reach him. Heather, our social worker, helped guide our family through difficult decisions and conversations with compassion and professionalism. Her support during an incredibly challenging time was deeply appreciated. Beyond providing excellent medical care, these individuals supported our family through an incredibly difficult journey. They reminded us that healthcare is not just about medicine, it is also about humanity. I would also like to recognize the volunteers at the visitor check-in desk on the first floor. They were always welcoming when I arrived to visit my brother, and after his passing, they showed our family tremendous compassion and kindness that I will never forget. My experience in the ICU made me proud to be a UCLA alumna. I will always be grateful for the care, dignity, and respect shown to my brother and our family. Thank you from the bottom of my heart.

    Security person Geraldo Cesar Chezz, arrogant, rude and insensitive to families in fragile…read moresituation in the Emergency Room waiting area. Rushing people through security clearance without a care and aggressively as 'we' were wasting his time. Geraldo Cesar Chezz was on phone, unprofessional to patients/families and immediate co-workers who complained to other security staff on site. Geraldo Cesar Chezz went back and forth to the nurse's main secured area erratically as if playing like a child foregoing service to humans... He engaged in flirty personal conversations with nursing staff. Terrible! *** Dr. and work staff of visit were good. Communication to patient was a bit off and not clarified....Understanding that their is prioritization, severely extended wait time went unexplained until patient had to ask status. The two males in the imaging portion of the hospital told the elderly patient to put her necklace in her mouth? It could have broken inside her mouth and she could have choked, not to mention a daily wear necklace is dirty most of the time. The two males were confident in their request and acted as if I was out of line, when they went against a standard procedure for many years!

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    UCLA West Valley Medical Center
    UCLA West Valley Medical Center
    UCLA West Valley Medical Center

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    Labcorp - laboratorytesting - Updated June 2026

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