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Beverly Hills, CA

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Westside Medical Imaging

4.1 (52 reviews)
Closed • 9:00 am - 5:00 pm

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5 years ago

Great professional and kind treatment. Everyone in the office is very friendly , especially at the front desk : Lupe !

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Ask the Community - Westside Medical Imaging

Review Highlights - Westside Medical Imaging

“During hard times when you despise going to get certain testing, Ruby sure knows how to make patients feel better.”

Mentioned in 6 reviews

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People searched for Medical Centers 14,926 times last month within 15 miles of this business.

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Mink Radiologic Imaging - No validation. The building garage is very expensive.

Mink Radiologic Imaging

3.4(256 reviews)
0.2 mi

The furniture (chairs) in the waiting room have deteriorated to the point that you can't sit on the…read morerotted away cushions on the many of the wing chairs. It was like this in February 2026 and now is even worse in September 2026. Someone in management is not doing their job or doesn't have the authority to be effective. Either Mink Imaging is making money or they're not. Either way,it can't be good for the patient. Is their equipment in the same shape? The office staff does their job well and are helpful. They deserve appreciation. I bet it's embarrassing for them as they are on the front line. Aren't their regional managers coming in to their locations? Are they ignoring this? Really?!

They KEPT my ID. They returned my insurance card only. I could only assume the receptionist…read morestill needed it. They made no attempt to return it before or after the exam. I live 10 miles away, I got home to a voice mail saying "you forgot your ID come pick it up so I now I have to go all the way back there. Returning the insurance card and ID has to be one of the most basic responsibilities of the job. This guy just set it aside returned the insurance card with the paperwork only no explanation. He said he was "sorry". sorry doesn't pay for the time and money spent going back there. They should offer to return the ID by courier. when I called back I got the scheduling department who refused to give me a name to write a letter to complain to then procrededto to blame me for "forgetting to ask for it back" Handing over valid identification and not returning it then pivoting to blame the customer is a violation of trust. When you get your scan done there ask yourself what other things might the staff there so casually disregard. People at medical front desks need to be professional and take their jobs seriously. I see lots of doctors and get lots of scan and never once was my ID KEPT without returning it. I was there another 20 minutes doing the scan but the place is not laid out so that I would pass the front desk, when finished, from wkat I can tell he left the voice mail while I saw as getting scaneed and was too lazy to get up and walk over to the technician and say he still had my ID. When the scan is over your not thinking about paperwork and IDs so accusing the customer of being the one who "forgot" is highly unprofessional and rude. They should emphatically take responsibility and return what they so casually disregarded. If they had called.and emphatically aplgized for not returning it rather than putting it on me I my reaction would have been far more accepting I will never accept a referral there ever again.

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Mink Radiologic Imaging - Contact of RADNET and MINK IMAGING/TOWER WILSHIRE/MINK BEVERLY HILLS Cedars Senai  For Privacy Policy questions.

Contact of RADNET and MINK IMAGING/TOWER WILSHIRE/MINK BEVERLY HILLS Cedars Senai For Privacy Policy questions.

Mink Radiologic Imaging
Mink Radiologic Imaging

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Beverly Hills Medical Imaging - Waiting room

Beverly Hills Medical Imaging

3.3(83 reviews)
0.0 mi

I have been to this facility several times! From the front desk to the technicians, I have only…read moreexperienced excellent service. Thank you so very much: Diana, Michelle( technicians) and Emili( front desk) Great Job!!!! Debbie Joyce

Unacceptable Short-Notice Rescheduling and Lack of Communication -…read more Dear Dr. Chandak, I am writing to bring a severe matter regarding your office's scheduling and communication practices to your immediate attention. An MRI was scheduled for me, for this coming Sunday, June 14th. This appointment was confirmed approximately two to three weeks ago. However, today--Friday, June 12th--less than 48 hours before the scheduled procedure, I received a text message abruptly stating that my appointment must be rescheduled to Monday. Following this notice, my husband attempted to contact your office five separate times to resolve this issue. Not a single call was answered, nor have we received any return communication. This level of service is entirely unacceptable. Forcing a patient to shift an appointment from a weekend to a workday on such short notice is a major disruption. Furthermore, leaving a patient completely unable to reach anyone to discuss the change is a terrible business practice that severely damages client trust. Please be advised that I am contacting the law firm that coordinated this referral to formally complain about this experience and ensure they are aware of how their clients are being treated. I expect a prompt response to resolve this situation immediately.

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Beverly Hills Medical Imaging - "A heartfelt thank you note from a patient after their PET scan, recognizing our team's kindness, respect, and quality care."

"A heartfelt thank you note from a patient after their PET scan, recognizing our team's kindness, respect, and quality care."

Beverly Hills Medical Imaging - Here at the Beverly Hills Medical Imaging we work with the latest and best state-of-the-art scanners from GE.

Here at the Beverly Hills Medical Imaging we work with the latest and best state-of-the-art scanners from GE.

Beverly Hills Medical Imaging - Beverly Hills Medical Imaging logo.

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Beverly Hills Medical Imaging logo.

Beverly Tower Wilshire Advanced Imaging - Lobby

Beverly Tower Wilshire Advanced Imaging

2.4(320 reviews)
0.4 mi

I would like to express my sincere gratitude to Jason and David, as well as the entire team who…read moreworked on August 26, 2026. Throughout all the years I have had CT scans and MRIs at different medical facilities, this was the first time I experienced such an exceptional level of professionalism, efficiency, and patient care. I usually have significant difficulties with these types of procedures, so I especially appreciated how quickly, calmly, and professionally everything was handled. I was genuinely impressed by Jason and David. Everything was done with confidence, precision, and without unnecessary delays. They were attentive to my condition, explained the process clearly, and made what is normally a difficult experience for me much easier. It is immediately clear that they are highly skilled professionals who know their work extremely well and understand how to treat patients with both competence and respect. I would also like to thank the entire staff working that day. Everything was extremely well organized, professional, courteous, and efficient from beginning to end. Experiences like this create real trust in a medical facility. I am very grateful for the outstanding care and professionalism I received. Jason and David are truly exceptional specialists and deserve special recognition from management for the quality of their work and the way they treat patients.

Said they sent my husbands MRI doctors note to insurance and it was denied. When we called the…read moreinsurance they said they never received anything from them. So they probably sent the wrong patients's paperwork. When I spoke to the schedulers at rad net no one could help me. Then I called the line to speak to the manager and no one ever called me back. Very awful patient care.

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Beverly Tower Wilshire Advanced Imaging - Embarrassing excuse for a medical facility

Embarrassing excuse for a medical facility

Beverly Tower Wilshire Advanced Imaging - On the left is normal sesamoid anatomy. On the right is my sesamoid anatomy that the radiologist wrote was normal on the report.

On the left is normal sesamoid anatomy. On the right is my sesamoid anatomy that the radiologist wrote was normal on the report.

Beverly Tower Wilshire Advanced Imaging

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SimonMed Imaging - Beverly Hills

SimonMed Imaging - Beverly Hills

3.0(117 reviews)
0.3 mi

Stand-Up MRI of Beverly Hills: 2 Stars Simon-Med Imaging:…read moreZERO Stars. I'm giving Stand-Up MRI of Beverly Hills (8370 Wilshire Blvd., Beverly Hills, CA 90211) mediocre praise; the location itself is only somewhat recommended. This location has unique sit-down "open" MRI equipment. The patient is seated, and the walls are moved in toward the arms. The top and front are open. They used to offer hundreds of movies on a large-screen monitor, which made the time pass quickly (the DVD player is evidently broken as of July 2026, or the technician didn't feel like turning it on). The front desk staff is considerate and professional. Some of the technicians are compassionate and appreciated (some are not). This imaging location is owned by Simon-Med, which is the worst company to deal with, ever. Simon-Med owns over 170 imaging locations in 10 different states across the US. Even though patients complain constantly, Simon-Med doesn't listen to patients and opts to eliminate patients' ability to contact the actual imaging location, offering only a centralized call center for billing, scheduling (and all other inquiries), which is a terribly frustrating experience. The agents refuse to provide a phone number, FAX, or email address for the location (all phone numbers will be rerouted to the centralized call center if obtained by Simon-Med call center personnel). The call center agents are undertrained, and many seem clueless about MRIs or other imaging procedures (or scheduling or billing for that matter). The agents are unable to accurately predict how long an MRI will take and can't answer basic questions about how certain imaging equipment differs from other equipment (at various Simon-Med locations). The call center phone agents don't have any idea about the daily operations and scheduling for a specific location and frequently make major mistakes (wrong appointment times, dates, addresses, hours of operation, etc.). The centralized call-center agents will tell patients there are no appointments at a location for weeks (even over 1 1/2 months away). They will say it is impossible to schedule two or three MRI's back to back, that the patient must return on different dates for each MRI, that certain MRI's are done on certain days (example: a lower lumbar MRI cannot be scheduled on the same day as a knee MRI, etc.) All of the above is UNTRUE information. I don't know where the phone support agents were trained (or if they were trained), but I haven't spoken to one who was qualified to do their job. Many appear to be making stuff up as they go along. I'm not exaggerating one iota when I say that I spent at least 6-7 hours over the three weeks prior to my appointment, in an attempt to schedule three MRI's, and ask technical questions about how my body/limbs will be placed for the MRI's (in that I'm in excrutiating pain, I wanted to be sure that I wouldnt be expected to stand during the knee MRI's). Naturally, the call center agents were unable to answer any questions. And naturally, they would not allow me to contact the location. The ONLY way to avoid the hassle of the Simon-Med call center is to visit the location yourself and speak directly with the front desk about making an appointment and inquiries. This approach will help patients feel more in control and better able to handle the various aspects of the MRI experience. Visiting the front desk at Stand-Up MRI of Beverly Hills may be helpful for questions about insurance, scheduling, the final report, or anything else. Make sure to get a working phone number and email address for the staff at that location (if possible) so you can connect with them directly (and you won't be stuck dealing with the centralized call center). Trust me --you do NOT want to suffer through long-winded conversations (that go nowhere, slow) with random call-center agents who don't know anything about MRIs. Simon-Med has made the relatively simple, straightforward process of scheduling an appointment and submitting insurance information for an MRI a complicated and brutally frustrating experience. It is RIDICULOUS for Simon-Med to disallow patients access to the location where they are about to have an MRI! It's just nuts! I previously recommended Stand-Up MRI of Beverly Hills (before it was bought out by Simon-Med), but Simon-Med's centralized call center is terrible in every way. Years ago, this location seemed clean and well-maintained (and the staff were top-notch), but my recent MRI's revealed that it is completely rundown and has the appearance of a county facility (unclean, 15-year-old rumpled and discolored posters on the walls, the waiting room chairs are ripped and torn, non-working light fixtures (missing light bulbs), non-functional wheelchairs, piled pillows in the MRI room, etc. etc. Simon-Med obviously has the lowest of standards and (presumably) pays the lowest wages in town. It's a shame.

They called to tell me their machine broke down on my way there. It was challenging to get a note…read morefor my employer for evidence that I had an appointment. Whether There is no direct line. Their phone operators are "offshore" and getting them to understand is a major headache. Every time I say something they summarize what I say put me on hold, then come back asking me for additional information. This whole experience is a nightmare already.

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SimonMed Imaging - Beverly Hills
SimonMed Imaging - Beverly Hills - 8370 Wilshire Blvd. x Gale | Stand-Up MRI of Beverly Hills

8370 Wilshire Blvd. x Gale | Stand-Up MRI of Beverly Hills

SimonMed Imaging - Beverly Hills

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Westside Medical Imaging - medcenters - Updated October 2026

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