1. Laboratory Medicine

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Beverly Hills, CA

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Laboratory Medicine

3.0 (2 reviews)
Closed • Closed

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10 months ago

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1 year ago

Terrible customer service. Receptionist and office manager so rude. Too bad your first impression are these 2 ladies. Medical staff nice.

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Quick Result Testing Center - Traveling? Most airlines require a negative COVID-19 test 72 hour before. Check with your airline and make an appointment with us today!

Quick Result Testing Center

4.3(6 reviews)
0.1 mi

I am bummed to have to write a negative review for a Women-Owned business. But I booked an…read moreappointment for a mobile PCR test, got a confirmation email, and she no-showed today. I tried calling the number in the email on the day of booking to confirm my appointment, but no one picked up. I then tried calling again 15 minutes after my scheduled appointment because no one had showed up yet, but again no one picked up. I then emailed her and she finally responding saying that she didn't receive my calls and there were issues with the scheduling app. I am now in a jam trying to find somewhere else that will do my PCR test last minute so that I can have my results by tmrw morning in time for a pre-planned event. I suggest booking your test elsewhere if your test is extremely time-sensitive (i.e., for travel or prior to an important event).

Normally I would go to what was offered by the City -- but as of lately it's taken 2-4 days to get…read moremy result and 1 hour lines. I needed my test fast for work/travel. The nurse who administered my test was really great and talked me through the whole process to make sure I was comfortable during my time there. IT TOOK LESS THAN 10 MIN!! And I got my results in less than 12 hours. I went during their promo so it's super affordable right now. Definitely coming here again to make sure my tests are taken care of accurately and fast!

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Quick Result Testing Center - Get tested in your residence/hotel/office with one of our qualified and licensed healthcare professionals

Get tested in your residence/hotel/office with one of our qualified and licensed healthcare professionals

Quick Result Testing Center - Our COVID-19 PCR tests are 99.9% accurate and FDA approved

Our COVID-19 PCR tests are 99.9% accurate and FDA approved

Quick Result Testing Center - Production/Corporate testing available. Email info@quickresulttest.com for a quote

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Production/Corporate testing available. Email info@quickresulttest.com for a quote

Southern California Drug & DNA Testing Clinic - DON'T OVERPAY FOR DRUG & DNA TESTING!
Affordable * Confidential * Professional
Competitive Prices -- Call Today for Our Best Rate

Southern California Drug & DNA Testing Clinic

5.0(12 reviews)
9.5 mi•Encino

Gd bless this place!!! It's so clean . I am so happy I found it. There is super easy parking and…read moreyou just walk around the building to find it. If you need drug testing for workplace 100 percent come here!! During covid they took my temperature which makes me comfortable in knowing they're not just allowing anyone here without tearing them.

Dr. Zadeh is the best!! From the first visit I felt like I…read morewas in good hands. I have been coming here for about a month now and to this day their level of professionalism and courtesy have been outstanding. The peaceful setting and soft music is beyond relaxing. To the point I have nearly fallen asleep during one of my visits. The office ambiance overall is very soothing, the waiting area aesthetic is so elegant, yet inviting. You feel a level of comfort through the elegance. Dr. Zadeh's hands are magically healing. She's truly knowledgeable in her profession. I tell her where my pain is and she knows right away how to fix it. I will never go anywhere else. I have recommended her to some of my colleagues and friends already. I recommend you to call and book your appointment ASAP, as they are very busy. And even on a busy day they manage to maintain a peaceful environment for everyone. I love that!

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Southern California Drug & DNA Testing Clinic - Fast,confidential & professional testing services,including DNA/Paternity Testing, Urine Drug Testing, Hair & Saliva,DOT & Alcohol Testing.

Fast,confidential & professional testing services,including DNA/Paternity Testing, Urine Drug Testing, Hair & Saliva,DOT & Alcohol Testing.

Southern California Drug & DNA Testing Clinic - We perform  "Breath Alcohol Testing" / Ethyl Glucuronide (ETG) Alcohol Testing   (80 hour Alcohol test) and Saliva

We perform "Breath Alcohol Testing" / Ethyl Glucuronide (ETG) Alcohol Testing (80 hour Alcohol test) and Saliva

Southern California Drug & DNA Testing Clinic - Hot & Cold Laser Therapy

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Labcorp - Friendly front desk staff

Labcorp

3.4(22 reviews)
0.6 mi

Absolutely despise this LabCorp location. Parking alone…read moremakes the experience miserable. There's basically no street parking because most of the surrounding residential area is permit only, so you end up having to use their parking structure and pay (I paid $7. I was there 5 mins max). Then I finally get upstairs, check in on their kiosk, and within a minute I get called up. The employee asks if I have paper copies of my lab order. I tell her no because my doctor sent everything electronically literally YESTERDAY at my docs appt. She immediately says there's nothing they can do and that they need paper copies. Annoying, but fine. I step out into the hallway to call my doctor's office and explain the situation. When I come back in to continue the conversation with the same employee, another staff member rudely asks, "Did you check in yet?" Like... obviously? I had already checked in and was literally continuing the conversation that had just happened. The whole interaction felt dismissive and unfriendly. If electronic orders aren't accepted or there are issues receiving them, communicate that clearly beforehand instead of making patients figure it out after they've paid for parking and already checked in. Not a great experience.

I followed a woman called Cynthia to every labcorp location she worked at for years- she was…read moreamazing, and I had her personal phone number. I texted her to tell her I had a labcorp order and she let me know she had discontinued working there after all these years- I was crushed! How would I go about finding someone new who was as sweet and wonderful and pain-free and "for the patients" as Cynthia? Mary was every inch as accommodating as humanly possible- she was so so sweet when I asked for a butterfly needle and to do a "1, 2..deep breath" before placing the needle. She said "my pleasure" every time I thanked her- and was so kind. I was a walk-in mid-day on a Friday and it was a pretty full waiting room but I got in and out very quickly- maybe 20 mins total? They do have separate sign-in kiosks for patients sent from the women's clinic and it did take them a second to get my insurance figured out, which I'm not used to dealing with. I can't speak to parking as I got dropped off and picked up. The only thing that was less than pleasant was having the needle placed on the smaller vein on the outer side of my inner elbow. Eek- not used to people using the outer arm vein (is it called "cephalic"?). It hurt even with a butterfly- but Mary made it go fast- she was really kind and caring.

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Labcorp - Easy electronic check in, just need to scan your license ID

Easy electronic check in, just need to scan your license ID

Labcorp - Waiting area, clean and spacious

Waiting area, clean and spacious

Labcorp - Digital check in area (the individuals face is covered because I didn't ask their consent to put them up on the internet)

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Digital check in area (the individuals face is covered because I didn't ask their consent to put them up on the internet)

Unilab Quest Diagnostics

Unilab Quest Diagnostics

2.9(55 reviews)
1.8 mi

There's several Quest Lab locations all over town but this is the only one I go to now and have…read morebeen for the past few years because I've had issues at their other locations. This location is always clean and they're usually always on time - especially if you make an appointment like I do. I've never had an issue or problem here. I hope the higher-ups read these reviews because I usually wouldn't leave a review on Yelp for lab work. But I have to let everyone know how awesome & incredible Crystal is. Not only is she an excellent lab tech, she is gentle, kind, sweet, compassionate and extremely patient. My Dr's office made mistakes with my lab orders but Crystal went above & beyond today with me and all the wasted time we spent together trying to contact & get though on the phone to my Dr's office. Crystal even stayed well-past her lunch break to assist me as we attempted to contact my Dr's office several times to resolve their mistakes; before they were gone for their lunch break, which would of required me to comeback after 1pm or reschedule for another day. My appointment was @11:40am and I checked in @11:30 and was seen 5 minutes early. Had my Dr's office staff & nurses done their job properly, I would of been out of there in 5-10 minutes. Unfortunately, I didn't get out of there until 12:15pm. But Crystal didn't mind working through her lunch break because all she was concerned about was solving the problem and providing me with an exceptional experience. No other Quest Lab location I know of would of cared as much and sent me on my way @12pm on the dot without providing services nor would they have excelled & shined like Crystal did today. Thanks again, Crystal, you made a very frustrating experience more tolerable, and you rock!

If you don't want to waste time, use Labcorp instead…read more I picked up a sample kit and when I made the appt it didn't prompt that I'd need an appointment for dropoff too. They will NOT take your sample unless you just wait, even with an empty waiting room. 45 minutes that I didn't have. With an empty waiting room! Labcorp label all your samples at pickup, so dropoff is easy and quick. Note - The staff member there seemed very nice. It's just a stupid process. I hope it helps their workflow, because it's awful for customers. Update: I had to make an appt at another location 2 days later. In and out in 3 minutes. 3 MINUTES! Quest made me wait 2 more days and take a 60 min round trip to save themselves 3 minutes...

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Unilab Quest Diagnostics
Unilab Quest Diagnostics
Unilab Quest Diagnostics

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Laboratory Medicine - laboratorytesting - Updated October 2026

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