This is my 2nd colonoscopy and honestly the best experience ever! First off - Dr. Liza Capiendo is an incredible doctor in so many ways. She is highly knowledgable in her field and takes the time to explain everything and alleviate your anxieties. Her bed side manner is incredible - she is very caring. Dr. Capiendo was there before the procedure and there when I woke up to explain everything in a way that I could understand. The surgery center is wonderful - From check in to check out the experience was smooth and fast and everyone has a smile on their face. Very clean and well equipped. Honestly better than being in a hospital. The nurses Barbara, Amelie, Susie and Renee were so caring and made sure I was very comfortable. Thank you Susie! You are the pillow fluffer queen! LOL I've had sedation before and I DO NOT like it but kudos to Gary the anesthesiologist who made sure I had the best sleep ever. From now on I will NEVER get another colonoscopy unless it's with Dr. Capiendo and LA Peer! Thank you!!! read more

My bf had a minor sinus procedure today and no, it wasn't rhinoplasty although he was hoping for that too lol. He had Julio in pre op and said he was AWESOME. I had the pleasure of meeting the post op nurse Bridgett and she was so empathetic and helpful! She explained all the post op instructions so well. 1 star off for the horrible parking lot that is hyper expensive and crowded. The parking attendants are awful!! read more

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If you need a mild medical procedure like an endoscopy or similar procedure, I highly recommend this facility. The staff are well trained and extremely sensitive of patient comfort. read more

I'm happy to recommend this healthcare provider for outpatient services, everyone is extremely courteous and professional. The facility is very clean and well maintained and the whole staff is very knowledgeable and friendly, keep up the great work! read more

My son just had a knee surgery. I went to park the car to pick him up and asked the parking attendant how much it cost and if the surgery center validates the parking. You have to pay $3.50 every 15 minutes. A facility that charges thousands of dollars for a procedure can't afford to pay for the parking for their customers? SHAME read more

I had my surgery here & the staff was amazing!! Thank you for a peaceful experience. I will be sure to recommend you for future possible patients! read more

Very nice staff. Easy checkin. I had some major complications to my prep and the anesthesiologist and my doctor both decided to cancel the planned procedure based on my labs when I arrived at the facility. The surgical center refunded my fee, which they didn't have to do as I still took up a time slot and was fully prepped for the procedure. I didn't even have to call to ask for it. That's first class in my opinion and I would absolutely come back. My health came first before profit and I wasn't charged for a procedure that didn't happen and I didn't even have to advocate. That's the care I want. read more

I would have given La Peer Surgery Center 5 stars had I not had to deal with their billing department - where my original out of pocket quote changed the day before my procedure. But I don't want that experience to overshadow the superb facility itself. Absolutely the most flawless experience from beginning to end once I entered the facility. Registration - Zaira fabulous / Julio - Nurse - beyond the best you could ever have. Ask for him if at all possible. Normally the IV hurts. Not this time. Didn't feel a thing. He is outstanding on every level. Sophie - Operative Procedure staff - great. Recovery room - Kelsey - excellent. Anesthesiologist - outstanding. And of course my GI - Dr Tabib. There is nobody better! He is superb. read more

EXCELLENT SERVICE and CARE from check-in to check-out. First-rate facility and medical personnel. Nurse Stephanie in particular did a fantastic job. Highly recommend for key surgery that is important to the quality of your life. read more

THE BEST CARE and STAFF! I cannot say enough great things about this surgery center! From prompt check in with Zaira to Amanda walking us out, we were treated so kindly and professionally with a lot of compassion. Kaley was our pre- op nurse who was kind and professional. She made us feel very comfortable and at ease. Erica, our Anesthesiologist was excellent. We briefly met Danielle and David prior to colonoscopy and they were very reassuring. Amanda... sweet Amanda. She helped us after the procedure. Called us when it was done, took care of our mom like she was her own. You want to see her sweet and kind face when you come out of anesthesia. Dr Zaghiyan is AMAZING. Not only is she the best Dr but her bedside manner is so gentle, kind and compassionate. Any surgical procedure can be unsettling , especially a colonoscopy but each and every staff member made the experience enjoyable. Excellent!! read more

I'm generally healthy and never had a need for any type of procedure. Until recently, the day before my procedure I had a nightmare the situation would go south. Cautious and somewhat nervous I arrived at Le Peer. From the front desk, to the prep by nurse Anna, the procedure and finally waking up, I always felt that I was under the care of highly qualified and caring staff. Thank you La Peer! read more

I have had other surgeries in the past couple years and I recently had my first ever at La Peer. They are leagues better than the other surgery centers I have been to, I won't name the others but I will just praise La Peer for being better in every regard. Great nurses, great staff, and great results. Everyone was nice and professional. I had some not so great experiences at other places. If I have future surgeries I want them here. read more

I'm so so happy with my care. They made me so at ease and took great care of me after surgery. Really happy with my team!

I had hernia surgery here. And the nurse Amre was so cordial and professional in helping me and treating me to my needs. She was very caring and so nice. She is an amazing nurse and so gentle with inserting needles that you couldn't even feel a thing! She was making me calm and at ease to make sure I would be ready for my surgery! She is AAA rating nurse! The staff is very professional and of course Dr.Fallas. Amazing doctor. Kuddos to the team read more

I'll start with my only quibble: they occasionally have scheduling conflicts and delays. When it comes to the patient experience one you're there, everyone is friendly, helpful and professional. They check and double-check to ensure patient safety. They explain everything they're doing before they do it. Dr. Sanchez did my most recent anesthesia - one moment awake, the next waking up after procedure, with an easy recovery. I really could not have imagined a more seamless and positive experience than my most recent visit, and from what I overheard with other patients' interactions, all the same. It just seems like a well-run business that hires positive, professional people. No one wants surgery, but if you have to have it, hope for a place like this. read more

I had my procedure this morning. Check in was smooth, I was taken back in a timely manner and my nurse was the best, she was super kind and listened to my concerns and was able to answer all of my questions. I have some mental trauma from previous medical issues and I get really scared going into any procedures or surgery centers. I felt at ease here, the staff all had awesome bedside manners. I would definitely recommend this surgery center. read more

This has to be by far the worst medical center. Their staff are untrained, unprofessionals and their manager Quintella Bigham is even worse. I spoke to her few times and she's just rude and aggressive. She can definitely use some training on customer service. Terrible service provided and she made me feel uncomfortable. La Peer Medical Center is not the facility for you or your loved ones to do any procedure. They are not gentle and they will throw you or your loved ones around. I would never recommend my worst enemy here. read more

I had a procedure done here in early 2021, only because my doctor said it would take months to be able to get on the surgical schedule at the hospital bc of how things were functioning during COVID. I was concerned because I'd read reviews of people getting ridiculous bills from La Peer post op. I did my due diligence and called to get a quote beforehand and called anesthesia separately, which was linked to a much larger organization because they asked what state I was having surgery in. All in all I was given a reasonable estimate for this minor procedure. I was still wary of what I'd read online and felt something was off. Things went fine the day of the procedure, but then, weeks later, I got a bill for upwards of $60,000! I practically had a heart attack that a 30-minute procedure could warrant a $60,000-bill. Oh, and that was just the patient responsibility. The actual charges were more than $80,000. I have had a $60,000 surgery before. And it wasn't for something simple. Bones were broken and reset, stem cells injected, and at a world-renowned hospital no less. What I'd had done at La Peer was marginally more complicated than going to the dentist! I called in a panic and they assured me that that was not what I would be charged but that, "They had to send me the letter." Confusion set in, and I got two more letters. Still, they said all was squared away for the original, "reasonable" price. The letters stopped and my case was closed. Now, a year on, I got a letter from my insurance company who is auditing La Peer. No kidding. Something is definitely amiss at La Peer. If you'd like a serving of billing insanity with your surgery come here. I just can't feel good about a place that's clearly doing something super sketchy with billing. read more

The worst experience my Father could of had.!!! My father went for a procedure on Monday, our kindly driver took him. My father states that the nurse asked him multiple questions that are reasonable. But for a nurse to ask him how much cash he has? Can she go to vegas with it? Can he show her the cash? (which he did), then is sent home with no wallet.! Really.!!!!!! We call the place and they do nothing to presuit investigation, they care less and say wallet is not here. 1. Nurse jokes 2. Lead stickers left on him 3. Supervisor would return call in 30 minutes (that never happend) 4. Lost wallet ( camaras are placed for a reason). Don't go here.!!!!!! Worst places ever.! read more

La Peer Health Systems - Lead placement was left on my Father. - Medical Centers Near Me - Beverly Hills, California

I received zero contact from La Peer before my surgery. The day of my surgery I was assigned a nurse who I could not understand. She seemed nice but the language barrier was really awful, and it was stressful enough to be there without not being able to understand her. I had to keep apologizing to her, as this was a scary enough situation to be in, without additionally having to ask her to repeat herself. She then questioned me about my credit cards (which I did not bring as my doctor collected what they said was the total $$$ for everything up front). This put her into a "tither" and she kept getting more upset that I did not have credit cards with me - she said she needed to charge me for blood tests. Sorry - they should have DISCLOSED THAT BEFORE I arrived, and was laying helpless on a gurney with no pocketbook! The whole pre-op experience was very stressful and unnecessary. I kept asking her to call my doctor's office as they had both my insurance information and my credit card information, but she kept saying she "couldn't do that". She just kept lecturing me about me not having credit cards; there was nothing more I could do to appease this woman. I would NEVER recommend this place to anyone because of how she treated me, never mind having to ask her to repeat herself many times because I did not speak her language. read more

This was not my first rodeo when it comes to surgery--but it will be the last time I go to LA PEER. I don't know if it's the nature of Covid, but this was a mess. I'll start from the beginning.... I spent the time at home filling out paperwork before my procedure digitally. They couldn't find the electronic file, so I had to spend another 15 minutes outside filling out the same paperwork. I was told to be at the surgical center by 7am--and was waiting outside until 8:10. This makes no sense during Covid. They should be scheduling so patients are not waiting together during a pandemic. The pre-procedure prep was fine. Standard. Clothes off and in a bag. I was made to confirm all the paperwork. They said my ride would receive a call 30-min before my procedure was finished. I was wheeled in and out I went. When I woke up. No one was there. I was in an incredible amount of pain and with what voice I had left ( because of the anesthesia), I had to call for someone to come multiple times. The nurse (blond woman) was incredibly curt and short to someone who had just woken up from surgery. She provided little to no information about how the procedure went and what I was meant to do for care for sutures, sleeping, medication...anything. She handed me my bag of clothes and ASKED ME IF MY RIDE WAS COMING?! WHAT? I literally just woke up from a surgery and you didn't call my ride contact? I had to drowsily find my phone and call my boyfriend who was in a panic because they hadn't called him and he thought my surgery was going an hour over. She left me to get dressed alone. For reference my abdomen had just been cut open. I rolled as best I could out of the bed and put my clothes on in one of the most painful moments I've had. After I was halfway dressed, she then asked if I needed help? At this point, it was useless. She asked for someone to bring a wheelchair. I told her my ride was coming--no thanks to anyone there. He came to get me and we were given no care instructions. I have 3 incisions...two still bleeding and have no idea what I am supposed to do? I get some of this comes down to my doctor--but this facility is not equipped to handle this many patients in a pandemic. If you can't give proper care to even 1 patient, you need to reassess your structure and management. It was negligent. *Side not--I mentioned to a nurse that a man wearing a hanker-chief needed to be given a real mask. This was unsafe for patients and medical staff. She refused to ask and said it's his choice. Really frustrating. read more

Bad customer service , over price, and old place. They demanded up front payment even though I already met the deductible on my PPO insurance. It is very difficult to ask for a refund, and the billing department never answers the phone. I got my refund over 7 months after the service. I don't recommend this facility. Go somewhere else. read more

I was extremely scared to come get surgery here after reading the reviews on Google , but I'm so glad I did and I'm so glad I didn't let that stop me, they must've been people that were not in network that I've been leaving terrible reviews, my insurance was in network so I paid my deductible and my co-pay, the first nurse was pretty stern but she was extremely friendly she just knew that a job needed to be done, so she got it done. The nurses and anesthesiologist were awesome and my doctor is frankly amazing, they kindly answered every question I asked and when I was having trouble at the end of surgery the nurse who was with me after didn't make me feel like I was impeding on her day, she helped me until I felt comfortable. I've saved all my receipts and I'm hoping I don't get a bill in the future, that's a couple thousand dollars worth, that seems to be what everybody's reviewing about but just based off of the service I received from the staff here, five stars for me. P.s. she even gave me the cute socks! read more

La Peer Health Systems - Medical Centers Near Me - Beverly Hills, California

My doctor is great but unfortunately this place was a total joke. The nurses are so rude. I was coming out of anesthesia, almost choking on my own blood or whatever what's on my throat and the nurses had no empathy at all. Overall terrible experience. It sucks if your surgeon picks this place. Plus it's just old and run down. Specifically for high prices on a BH location on top of it the anesthesiologist was the coldest dude haha at some point I had to tell him to not kill me as a joke since he's attitude was just creepy emotionless and cold. read more

This place took care of me so well. I went in for surgery and since I arrived the receptionist was very nice. Explained everything thoroughly- even though she was busy.. then I was greeted by a nurse, I think her name was Carlett, and she made me feel at ease (because I was nervous). But she was so nurturing. After that I was greeted by two more nurses who would be taking care of me in the O.R- I can't remember their names because of all the meds now lol but even the anesthesiologist was amazing. All of this because of my doctor (Dr. Gutierrez) who recommended this place, I owe her everything! Lastly another nurse, Amanda/Jennifer -The nurses who took care of me after the operation was angel. I was so out of it and queasy from the meds and in pain but she made sure I wasn't rushed and fed me and gave me liquids + food. I'm so thankful for everyone. Thank you! read more

Today was a Huge Mistake to go Here...first off I was told that my Vaccination Fax of Proof of Negative b4 my Colonoscopie firt one of my Life....was not sent. The RECEPTIONIST WAS RUDE & kept on insisting that my Dr. Office dud not send Fax. Me Knowing my Personal Dr. OFFICE is on Point. Sent it 20 min now its my opp. They are calling other centers to see if Fax was sent. So. My opl. Was beening pushed back....so I had left Due to Unprofessional Attitudes in Front Desk. & So that means the Dr. Now is running Behind. So I am not going to be RUSHED thru....so I Decided to LEAVE. ran more like it.....SO THEN I'm 3 blocks away 2 RECEPTIONIST call @ the same time to tell me They Found my Dr. Office Fax....Wow. really. Be careful here......Not Professional @all....So that Reflects on Dr. That choose to have a un organization of Front Office RECEPTIONIST......RUN...Zero ratting read more

I've been to LA Peer Surgical Center a number of times now. Let's start with the good. My doctor is awesome. I'm grateful to have found him and I really want to keep him. Also the anesthesiologist today was gentle and kind. That said, each time I've gone there, I'm less impressed and I'm inclined not to return if humanly possible. Besides the fact that it's old, seedy and needs much better air circulation, I was stunned by the ridiculously poor nursing I had pre and post procedure. Communication, communication, communication and the nurses I had today had none. Post-procedure, I wasn't offered juice, water or even a cracker. I got up to go to the bathroom and I was moved out of my recovery bed, into a chair in the middle of the nurses station. I've very recently had my 14th back surgery, am still on crutches and they couldn't have made me feel less physically comfortable. They also failed to call my ride home, so I sat in the middle of all that commotion, feeling awful from the procedure plus my back for 1-1/4 hours. When we did reach the person to drive me home, my nurse told me my driver was in the middle of something and couldn't leave. That was not true. On the fly, I had to get another ride home. Finally, my pre-op nurse and the one who gets the IV in thought it was funny to call me by a name I don't go by... never use. Yes, a legal name ,but no one ever calls me that, it's not my name and I explained if I'm not called by my actual name, I won't respond under anesthesia. One of them deliberately called my by that name post-procedure and said, "See! You do respond." What are we? 12 years old?! Maybe they're just too busy ~ roll em in, roll em out. I will move heaven and earth not to return here. Hopefully that won't mean having to find another doctor to accomplish that. read more

I accompanied my father for an outpatient procedure. I was not allowed inside because of Covid-19 precautions but I found the general staff to be helpful and friendly. One thing that was not too great was the parking garage which I found a bit confusing. The exit (which may be a temporary one) is uphill and quite steep, so I would advise everybody to take precaution entering and exiting the parking area. read more

I was supposed to have a procedure at this facility, which was scheduled two months ago. I prepared for it, had someone flown in to take care of my kids, spent money on prescriptions for the procedure, only to be told two days before that my procedure has been cancelled due to a "scheduled OR maintenance". This has cost me not only a lot of money, but a great deal.of stress and anxiety. My doctor uses this facility so I had no choice. I will be taking my business elsewhere altogether, from this facility. read more

Very clean environment and the staff is super friendly and makes you feel very comfortable. read more

La Peer Health Systems - Medical Centers Near Me - Beverly Hills, California

Unfortunately, most patients don't have a choice when they use La Peer Health Systems -- because patients need to go to the surgery facilities that their doctors tell them to go to. Our experience suggests that La Peer views its customers as the doctors who use its facilities and not the patients who are treated there, because the patient experience seems an afterthought. We've been here a few times and it's just maddening. They have voicemails that are either full or automatically hang up on you. Even if you find a voicemail that's not full, which likely won't be for a voicemail box tied to the department that you want to reach, they take 1+ week to call back. (Does anyone out there think that taking 1+ to return a medically-related call is ok?) When you arrive for your appointment, you spend 10 mins filling out paperwork and signing contracts...and they don't give you copies of anything that you've signed (which sounds illegal). Etc. Etc. read more

I had surgery here in December and I had such a great and smooth experience! I won't lie, at first I was really scared I was going to get a huge terrifying bill like some of these other reviewers, but I did SO much preparation for my surgery with this to make sure this wouldn't happen to me. I reached out to their Biller/Appeals Clerk, a LOVELY woman by the name of Monica, about a month before my surgery to make sure they accepted my health insurance and how much I would be looking at potentially paying out of pocket after my surgery. Monica was SO patient with me and answered all of my questions when I explained my anxiety about getting a large bill like some of these other reviewers. Life Rule: The most important thing you can do is to ALWAYS make sure your insurance covers whatever it is that you are doing BEFORE your procedure/doctor visit/etc. That way, you do your homework first so you won't be in a situation where you have to "foot the bill." :) I just want to take a second to say how much I appreciate Monica! She was so incredibly helpful throughout my whole pre-op! She is so kind and even saved me having to pay the bill I got mailed to me after my surgery because she explained I had already paid it when I checked in on the day of my surgery! Who doesn't love that! This place is super clean, the nurses are kind and wonderful, and the front staff/check in staff are great as well! Overall, a really great experience here! Thank you La Peer! read more

I went to see Dr. Jamshidinia of La Peer surgery center for a bunion repair. All those years of wearing high heels had gotten to me, and I could no longer where high heels to go out. I had consulted with ?Dr. J? and asked how many of these procedures he had performed and the success rate. Both of those numbers were high enough for me to feel confident in having him handle my surgery. I am back to walking normal and feel great. read more

I had a wonderful experience at La Peer last month. I came to this out patient surgery center for my colonoscopy with Dr Nowain. This is the second time I have had a colonoscopy and my experience at La Peer was so much better than the first time I had the procedure done. From the moment I walked in the front door the front desk staff was very caring and helpful. They made sure I filled out all of the correct paperwork. Even when my wife was was sitting in the waiting room while I was having procedure, they gave her an iPad to use and gave her a dining guide for nearby restaurants so she could go eat lunch. The nurse who cared for me before the procedure was so sweet and helpful. The anesthesiologist was great. I went under very peacefully and when I woke up from the procedure it felt like I had just had the best nap ever. Finally, Dr Nowain was incredible. He recommended I have a Third Eye Colonoscopy (instead of the traditional colonoscopy) because it provides him with 2 view of the colon. He recommended the Third Eye for me because I do have a family history of colon cancer and this new technology increases the likelihood of detecting and removing colon polyps. I have never had such a great and easy experience at a surgery center before. I will be recommending La Peer to any friends and family in need of out patient surgery. read more

La Peer Health Systems staff and facility is amazing. Everyone is so kind and I would prefer to have surgery here, than any other hospital or health center in the U.S. I trust the anesthesiologist, nurses, and people in the front to kindly offer the best service, treatment, and satisfaction. Thank you so much for the recent procedure. I hope to have no more surgeries, but if I do I will be coming back here for them! read more

Just had a colonoscopy here - all the staff are so nice and extremely attentive. Plus they all have good personalities wh puts you at ease. The facility is very clean. Get an early morning appt so you can get in and out. read more

The whole process was a disaster. My surgery was scheduled for 7:15 in the morning. However after getting there and checking in I was told oh there was another procedure that ran along which means it would be an hour before mine. However I also heard the nurses over talking that my doctor was not even there yet. So 3 hours later at 10:00 she finally shows up. I go into surgery which seemed to go fine but since I was anesthesia I'm not sure. And when I come out they apparently have lost my glasses. They took like 5 minutes to try to act concern and then it was like get out of your room so we can clean it. For the next person. Some people there had a complete lack of people skills and they were unconcerned that they were losing items that people brought into the hospital. They were more concerned about turning over rooms to move on to the next person. I would not recommend going back to this place. read more

La Peer Health Systems - They left 2 of these on me after surgery - Medical Centers Near Me - Beverly Hills, California

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This center is so great to patients. From Dr Khorrami to all the kindhearted nurses, who triple checked everything and made you feel many are keeping you safe, especially in the time of COVID. read more

Stars are too good for this place. They don't deserve any. I agree that there is something rotten going on with the billing. If I'd known that this place wasn't covered by my insurance, I'd never have gone there. But, since Dr. Nowain, my doctor, chose this place, I thought it'd be okay. Well, I didn't know that he happens to be one of the owners of the place, which makes it rather convenient for him to steer patients there. To make matters worse, the front desk attendant never gave me my driver's license or insuance card back. I didn't notice this as I was nervous about having my outpatient procedure. So, what happened with my driver's license and health insurance card? They gave it to another woman! I went the whole weekend without my ID. I found out Monday when I called the office that they didn't have my ID or health card. They insisted that they didn't have it, but then called me back to tell me later that they called other patients who had been there same time as me and one of them had my stuff. Then I was told that that woman wouldn't be back in their office till Thursday and could I wait until then. I said no, that I had to have my ID and card back as soon as possible. Why would anyone think it would be okay for me to be without my ID and health card for that long? And, why would it be okay for someone else to have it in their possession for so long?! Talk about PHI violation! I can't even begin to go into detail about how long it's taken to resolve this thing. This happened in August 2013 and it's now February 2014. I only recently got reimbursed for the identity theft protection I had to get because of this incident. They sent a check out to me that got cashed by someone (not me) and I've had to prove to them (since October 2013) that I didn't cash it (when the check isn't even signed by me - there's no signature). Oh, yeah. They're still waiting for me to give them more money. Fat chance of that happening. read more

I had a simple colonoscopy procedure here and was egregiously charged $16,800 dollars, of which my insurance will only pay half. The average price of a colonoscopy is between $1,000 and $3,000 dollars in the US. Be fully aware and ask questions! By the looks of these comments I'm not alone - I would suggest going somewhere else for this routine procedure. read more