Cancel

    Open app

    Search

    West Springfield Car Care

    3.7 (3 reviews)

    Services - West Springfield Car Care

    Routine automotive maintenance

    West Springfield Car Care Photos

    You might also consider

    Recommended Reviews - West Springfield Car Care

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Nancy L.
    461
    29
    35

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    You might also consider

    Verify this business for free

    People searched for Auto Repair 14,699 times last month within 15 miles of this business.

    Verify this business

    Woodlawn Auto Center

    Woodlawn Auto Center

    (65 reviews)

    The customer service here is beyond trash! I have never dealt with such rude behavior while…read moresimply trying to get gas.

    *** THIS IS A FIRST HAND REVIEW IN THAT I RETURNED WITH THE CUSTOMER AND DEMANDED CORRECTION FOR…read moreHER OVERCHARGES *** I strongly recommend that you do NOT take your car to Woodlawn Auto Center (the newly rebranded Sunoco Station) at 5634 Mt. Vernon Memorial Hwy., Alex., VA 22309. A friend took her car there to have a flat tire repaired and a turn signal bulb replaced. They suggested that she have her oil changed as well - which she agreed to. When she returned they presented her with a bill for $274.54. Being the quiet person that she is, she paid without question. She told me about the charge and I asked to see her to see the receipt. The first item that jumped out at me was that they charged her $45.00 to check her battery, charging system, and starting system. She never asked them to perform that service as there wasn't an issue with the electrical system. They told her that her battery needed to be replaced. It was less than two years old, so she declined since she knew that IF there was a problem, it would still be under warranty. Nonetheless, they charged her $45 for a service she never asked for or authorized. They charged her $68.99 for the oil change PLUS $36.00 for oil change labor. The price of the oil change included a filter and the first 5 quarts of oil. HOWEVER, they charged her an additional $12.00 for a 6th quart of synthetic oil. According to her OWNER'S MANUAL the engine only holds FIVE -5- QUARTS of oil - MAX. They charged her $10.99 for a replacement bulb PLUS $45.00 labor to replace the burned-out bulb. This is a TWO MINUTE job, which I demonstrated to the service writer when I went back to the station with her. They also charged $40.00 to plug her leaking tire. Obviously, I have no power to dictate their ridiculously high labor charges so we accepted those, but I did insist that they refund the $12 for the extra quart of oil that was never put into her car. Also, since she never requested a check of the electrical system, I insisted on a $45 refund for that 'service'. Unfortunately, she still overpaid for the work that was done. The service writer was argumentative and belligerent from the moment he saw the two of us approach with the receipt in hand. I believe that I was only successful at getting a refund of any amount because I repeated the list of overcharges several times as new customers arrived. I DO NOT recommend that you patronize this establishment! Forewarned is Forearmed . . . Miguel de Cervantes Wish it was possible to leave negative started rating!

    Merv's Auto Repair - Bushings from hell. Chk my report. Failure to do these cost me $1000 overall.

    Merv's Auto Repair

    (81 reviews)

    Merv's the best. He's been taking care of our cars for many years, and we wouldn't go anywhere…read moreelse. About five times now, he's kindly and honestly advised us to replace a car rather than spend too much on repairs -- and he even checked out the cars we were considering on our test drives. Trustworthy, fair pricing, and genuinely nice, friendly people.

    I became sick of all the auto shops overcharging for their services or charging for services not…read moreperformed. I left my previous mechanic because of this constant attempting to overcharge me. I was so happy when I found Merv's. I thought they did good work and were honest. I was wrong. I brought my car to Merv's for service. I provided my own materials. My bill should have been around $30-$40. I was shocked when I looked at my bill. It was more than double what it should have been. I asked why it was so much. Merv, who was sitting in the front office began to squirm and told me it was because a wheel balance and tire rotation was performed. I immediately asked if it had actually been performed. I did not request that to be done. Rather than correct the invoice, Merv asked me if I wanted a credit. Really? You overcharge a customer and then ask if they want a credit. I was told that I had already received a discount because I provided my own materials. So, to recap, buying my own parts and not allowing a shop to overcharge me for materials is considered a discount. That's interesting....what Merv calls a discount is called fraud under Virginia state law. Buyer beware. The attempted gouge was far more expensive to Merv than he imagined. You have been warned.

    West Springfield Car Care - autorepair - Updated October 2026

    Loading...
    Loading...
    Loading...