We came in looking for some oil for our razor and some filters after driving all over town with no…read moreluck. We not only had the best service here (instant acknowledgment and greetings) and offered to help us find what we needed. While they didn't have the exact match we were looking for they did have a very close match. They took the time to look up filters in their system when it wasn't on the floor. The store was very clean and organized as well. Great stop. I'm bummed the location in Surprise closed as it was a bit closer. Prices are much better here compared to Ride Now etc and service again so much better and efficient.

Amazing service, amazing staff, very helpful, nice and kind. Helped with a new tube and tire…read moreexpediently and I really appreciate their help and kindness! I will be back. Store also has so much cool cycle gear to check out. Worth a stop in.

I needed my motorcycle repaired and serviced,it was too old for the Harley Davidson dealership to…read morework on it but the service manager suggested Gremlin Garage. I stopped in and talked to Jon and he explained the services they provided. We arranged a time to drop it off that afternoon. I let them know there was no hurry cause I would be out of town for awhile. A few days later I received a call letting me know what was done so far and what they found needed to be done. I gave them permission to do the follow-up repairs and received another call the next day saying it was ready and I could pickup at my convenience. He was very professional, informative and a pleasure to deal with. I will return for future service/repair and would suggest Gremlin Garage to anyone for there motorcycle needs

Just be sure that if you order parts from these guys, and they accidentally order the wrong ones,…read moretwice, you're aware that they will yell at you if you suggest since they ordered the wrong parts, they could rectify the situation by doing a 5 minute mount job and balance and all is good. I spent almost a thousand on tires, suspension, rimstrips and innertubes and got yelled at because THEY ordered the wrong parts. Apparently, I'm a jerk for suggesting since their screw up has kept me off my bike for 2 weeks. maybe they could do me a solid and mount and balance my tire on the rim which I brought to the shop. They said sure! For 45 bucks! Then they yelled at me more for them ordering the wrong parts again. Gremlin is the perfect name for this place.

This company doesn't help. They sent a person out to evaluate my equipment but already knew the…read moreparts couldn't be found to replace anything if it was broken. They charged $145 that in the attached photo I have added where they said they would refund me... it's been over a month and no check in the mail has come. I do not recommend using them as they don't actually do anything to help.

I was referred to AFS by a friend of mine. Needed a treadmill disassembled and reassembled…read more From the initial phone conversation to the finished job every aspect of my experience was a customer service experience to the fullest. They communicate very well, they do an excellent job as far as workmanship and altogether they go above and beyond the call of duty. Johnny was the tech I worked with every time and he is truly remarkable. Great at what he does and his level of knowledge and very accommodating and ethical. I have used them 3 times in the last few weeks and I can honestly say I am a customer for life. If you are in the market for fitness equipment services, these guys are the best in the Valley.

Went to Big 5 for a pair of pickleball/tennis shoes. Tried on 3 pairs and wound up with the Asics…read moreGel-Dedicate-7. The only small problem was the display shoe had a price of $59.99 but the box that the shoes came in had a $69.99 price. Was charged a higher price and told the manager the dilemma. Had to walk to the back of the store to prove that the shoe was $59. I got the lesser price without any confrontation. The cashier was courteous. The help on the floor was good too.

Absolutely terrible customer service these people are lazy!!! God forbid you need them to help you…read morefind something. If that is what you need, good luck !

Sooo I come here always with a plan. Because if I don't I'll probably spend way too much. I've made…read moremúltiple purchases ínside and online. I've always had a good customer service at this location. It's been my favorite place to go when i want quality gear from my favorite brands. Depending on the season the second hand section which is one of the reasons i got my membwrship in 2022. I've found such well prices discounted gear that is now a staple for recreating. Even when I've had very few hiccups which was from one online order i made. They were able to fix it. I can't recommend this place enough! It maybe pricer depending on your budget. Most is much needed investment.

Had great help and wonderful service , everyone was kind and guided me for getting me the right…read moregear for my trip. Kaylee went above and beyond and made sure I had all that was needed . All great hires .

Was originally heading to that place that starts with an R. But an accident or traffic at Tatum…read morediverted me into the parking lot of Sun&Ski. I figured, why not at least take a minute to see if they even have what we need. My teenager and I were on the hunt for a spf arm guard sleeve. We walk in and are immediately greeted and asked if we were shopping for something specific. The lady walks is back to and starts handing us various guards to try. We were in and out of there in less than 10 minutes and got exactly what we needed! Great service! Next time we are in need of sports equipment, I'll try here first!

I've been into this store a handful of times and I've had positive experiences each time…read more The people that work here are helpful, the selection of shoes, apparel and equipment is pretty impressive, and it's convenient to get in and out quickly. I love that they carry some of our favorite brands like Vuori, Patagonia, North Face, Hoka, New Balance and Birkenstock. They also have a limited selection of energy fuel (ie: gu, gummies, etc...) + sunscreen, lip balm and small sporting accessories. The prices are not cheap, however... unless you luck out and find your size and style on a sale rack. On a recent visit with my daughter, we purchased 3 pairs of shorts. One on sale and the others pretty expensive. Hopefully they will last a long time!

Great Store, Ryan the manager is awesome and has a wonderful staff!…read moreThey definitely go out of their way to make sure you are a happy customer!

I was amazed at the way Todd who assisted me to pick out a Callaway AI Smoke driver. Todd asked me…read morewhat I was looking for and made sure I received the best club specs for my game. The selection of options was huge. Todd worked with me to make sure I had the right club at the right price.

Visited their impressive store on 6/17/26, with a particular compact firearm in mind to purchase…read more Sales rep Devon was very helpful and suggested another firearm for the specific use of summertime concealed carry. We went with his suggestion, and as a plus we were able to take advantage of their "Take a shot" offer. Very pleased with their store, their selection, their displays and their professionalism.

I have driven over an hour to Scottsdale Tactical twice with the intention of purchasing a firearm,…read moreand unfortunately both experiences were disappointing. The staff came across as rude, unwelcoming, and unwilling to provide basic customer service. As someone looking to make a significant purchase, I expected to feel comfortable asking questions and receiving guidance, but that was not my experience. I've honestly had much friendlier and more helpful service at large chain sporting goods stores than I did here. Customer service plays a huge role in where people choose to spend their money, especially when buying firearms, and Scottsdale Tactical fell well short of that expectation.