Sports Basement is truly a gem of a store. Literally everyone there is so nice and positive,…read morecustomers and employees alike. It's hard to say that about every (or any for that matter) commercial retail business. They have just about everything you could need for sports, hobbies, little league, etc., and the selection is solid across the board. I've also brought my bike in for a couple of tune-ups and have had nothing but great experiences each time. I really enjoy the investment in the community that SB does. They have pickleball courts and pool tables on the third floor that are open for community use, and they regularly host events across their locations, which is pretty rad. Overall, Sports Basement gets my business every time over other major sporting goods stores. Great people, great vibes, and a strong sense of community.

So many sport stores have closed. So it was nice to have one back in the area!…read more Didn't get to check out the entire store but their prices were also pretty decent.

The store is organized and easy to navigate, which makes shopping quick and convenient. Staff were…read morefriendly and available when needed, without hovering. Overall, a reliable spot to pick up sports essentials, whether you're shopping for practice gear or something more specific. The staff is helpful and friendly. I wish they had more deals or some type of rewards system. Overall, my son loves this place.

I wouldn't say the staff is very knowledgeable about what they sell. I've been here a few times…read morewith my sibling to shop for hiking, snowboarding, and rock wall climbing gear/items, and during each visit, the staff wasn't sure whether they carried the items we were asking about. They usually direct us to a general area where the item might be located, but don't offer much more guidance than that. More often than not, we end up leaving empty-handed and ordering the items online, which we probably should have done in the first place...but we wanted to check them out in-store before buying. Strangely enough, it's also always extremely busy whenever I visit. That means long lines and chaotic parking situations... I've even seen a few near-accidents in the lot. Overall, I wouldn't really recommend, but here I am back again.

Went in to pickup a firearm and during my conversation with Joseph, I mentioned I was on the…read morelookout for a specific firearm that was OOS everywhere. As he went through the paperwork validation, he said he can see if he can find more information on it for me. He went to the back and also looked at a list on the board and searched on his computer. He looked up and told me that he found it and could order it for me. I immediately jumped on it since I was looking for it for a while. I finished up my pickup, paid for the additional ammo Joseph suggested and went to deposit on the firearm. Samantha was helpful both times I went in and always greets everyone as they come in when she's working. Fast forward to pickup day, Derek helped me out and went through the pickup process fast and was very knowledgeable and friendly. Before I left he offered me related items, but I had everything I needed from my previous visit. Overall I had a great purchasing experience and their level of service is the reason I go back to this specific location. Prices are always good and the elevated level of service adds more value than other big box retailers. Definitely recommend this location and these three individuals for all your needs from Turners.

It was a Thursday in the early afternoon, and I was accompanying my fiancé while he was purchasing…read moreammo. While he was deciding and waiting for his turn, the clerks behind the firearm counter were speaking very loudly about "day drinking" and hoping to clock out in time for happy hour later that evening. One individual in particular (bald/sparse hair with glasses, someone I had not seen there before) seemed especially vocal about it. Hearing employees openly joke and talk about being intoxicated while working behind a firearm counter immediately raised serious concerns for me. Firearms require a high level of responsibility, awareness, and professionalism, and hearing staff casually discuss drinking while actively assisting customers was alarming. What made it worse was how loud and proud the conversation was. They were laughing and hyping each other up about drinking while customers were standing right in front of them. Whether they were joking or not, it reflects extremely poor judgment and creates a very bad look for a business that sells and handles firearms. It gives the impression that safety and professionalism are not being taken seriously. In an environment where safety should be the absolute priority, hearing employees casually talk and laugh about drinking while surrounded by firearms is incredibly concerning and completely unprofessional.

This is probably the best Columbia Factory store I've ever entered even though it's not a huge…read morestore, it's very organized with the right amount of selection and great prices! Employees are great and it's so clean in there. I found my socks I've been looking for here that have holes now! So happy.

Went in because I wanted a backpack that I had seen online, but wouldn't arrive in the time I need…read moreit so I just decided to hit an in person store. The backpack I wanted was there but $15 more in the "outlet store" they do price match... but not at outlet stores. Mind you this was off of their own website so in short the outlet does not have better prices and you're better off getting better prices online.

My experience at Camping World in La Mirada started off shaky, but ended excellent!! I contacted…read morethe parts department via telephone regarding my recent in store purchase. I was looking for guidance on how to receive a price adjustment. The parts employee was not professional, seemed bothered and ultimately hung up on me. I am not typically a complainer, however felt it was important to share my experience/concern with Camping World Management. Store manager Candy, along with her supervisors were absolutely wonderful, attentive, ethical, professional and addressed my concerns related to my customer service experience. I would absolutely recommend Camping World in La Mirada for those looking for a business where the customer is valued and they strive to improve their employees communication skills. Thanks Candy!!!

Camping World. Over…read morethe weekend, I purchased a sale item for my motorhome, but unfortunately it didn't fit. I returned to the store shortly after to exchange it for the same item in a different size. From the moment I approached the register, the cashier (ID #013191, no name provided) had an unfriendly and unwelcoming attitude. Her demeanor alone made the experience uncomfortable. When she processed the exchange, I was told I had to pay a price difference because the sale had ended. I understand policies, but this was a direct exchange for the exact same item--just a different size. A little flexibility or customer consideration would have gone a long way. She offered to ask a manager who was standing just a few feet away, but he completely ignored the situation and walked off without acknowledging us. That lack of support and accountability was extremely frustrating. At that point, I chose to request a full refund. I refuse to spend money at a business that lacks basic customer service and proper employee training--from cashier to management. It's especially disappointing considering my husband pays for a premium membership, only to receive this level of service. Overall, this experience felt dismissive, unprofessional, and not customer-focused. I hope the company takes steps to improve both staff training and customer care.

What a pleasant experience!!! Service and customer care was great. They took excellent care of…read moreme. They were friendly and super helpful. They let me know what was available and that they were going to different sources to get the quantity I needed for my requested sets. They had female uniform pants available and they altered both my shirt and pants without any problems. I was definitely surprised that they in fact carried FEMALE pants. Yes!!!! No more wearing male uniform pants!!!!!!!!!!! I have a feeling I'll be back when I need to return for more items.

Won't be coming back here again. They have an iPad check-in system, so I checked in and waited to…read morebe called. After 15 minutes, someone finally noticed me and asked if I needed help. I also bought boots here that I only wore twice because they were extremely uncomfortable. I understand boots usually need some breaking in, but these were beyond that. Since I wore them twice, they told me I couldn't return them. I'd be careful trusting the employees' recommendations when they say certain boots are comfortable. Not to mention customer service here is a problem.

Dropped into this new shop a few days ago for some evacuation supplies. The service was top notch…read more Very knowledgeable and helpful. They have everything you need for any emergency. I prefer this to shopping online because I wasn't sure how to prepare, they tell you everything you need here. Highly recommend this place for all your emergency preparedness needs!

I ordered a go bag for my son and I absolutely love all the stuff we ordered. Now the only thing I…read moreneed to worry about is rotating his clothes for the season. Everything was really cost-effective and the products are really nice. Shipping was fast. It's motivated me to redo all of my go bags so I'll be ordering more stuff soon.

Awesome service!! Ordered a new reel on Friday afternoon,…read morethey spooled it with braid and mono, and shipped the same day. I got it on Monday. Best price I found on a new Avet 5/2 raptor HXW. Already looking forward to my next purchase. Floyd "Wayne" Austin 623-377-8667

Friendly and knowledgeable staff. Always willing to give their experienced feedback. If you…read moreappreciate knowledgeable input like I do, this is a good tackle shot to visit. Not a very big store but has good and functional products.

Purchased a FreedomFoil Board from this shop and in less than a year it snapped in half. I got no…read morereply when I reached out about warranty or for a receipt for my purchase to send to the manufacturer.

I took a foil lesson with Patrick and had a great time. His enthusiasm was infectious and his…read moreexperience confidence-inspiring. I felt safe the entire time, and he gave me useful instruction and tips as I learned what I quickly gathered is a very difficult sport! I'll come back to Patrick and the Foil Shop when I'm further down my foiling journey.

Friendly knowledgeable they go out of their way to help you dial in new gear. Great selectionread more

The Young gentleman was very rude. I merely inquired about a sticker and I was ignored as I was…read morechecking out. No one welcomed me into the store. I was just looked at like I ruined his day really terrible service.