10/10 - Best tennis shop experience ever!…read more I've rented so many tennis rackets from Sports Basement trying to find the right one, and they were patient with me every single time. Never rushed me, always gave honest advice. Ended up buying my racket there and they hooked me up with free strings + super good recommendations on tension and strings for my game. Staff was incredibly nice, especially the manager Alex - that guy knows his tennis and genuinely wants to help. You can tell he loves what he does. If you play tennis, go here. Best customer service I've had in a long time.

Love Sport's Basement! I used to go to Rei all the time in Huntington Beach but ever since this one…read moreopened in Long Beach, it's all I go to! Like Rei, they have a one time membership as well and a great return policy. The staff is also really knowledgeable and helpful..the store is also huge! It took over the sears so there's 2 floors. The 3rd floor is a recreational floor where I sometime play pickleball at! It's open play.

Rosa had the best costumer service. She helped me find the perfect pair of running shoes. All…read morethough the department was super busy she found the time to help me out and recommend me some shoes!

I usually go to the REI in Manhattan Beach, but decided to check this location out today for the…read morefirst time as it is actually a little closer to my home. Honestly, this was the best customer service experience I've ever had. From Garron(Backpack) to Wayne(Socks/Hiking) Bill(Locks/Backpacking Towels) Revi(Helped my gf for about 20min getting the perfect custom fit on the backpack) & Gian(Checkout and signed up my gf for a membership) (-in that order-). They helped my gf and I out today in a multitude of ways. Extremely knowledgeable, helpful, welcoming, warm and genuine! Take care of these folks, they're truly awesome humans!

Such a great experience at Sports Basement Fountain Valley. What really sets this location apart is…read morethe staff. Rich in Rentals was wonderful, approachable, sharp, patient, and genuinely interested in helping me get the right gear. He answered all my questions thoughtfully and made the rental process feel effortless. Ike was a wealth of backpacking knowledge but completely easygoing and never pushy, the kind of person you could happily pick the brain of all day. Niko was upbeat, friendly, and impressively efficient with my purchases, while Annabelle kept everything running smoothly with warmth and ease. It's rare to find a store where the entire team leaves such a positive impression. I came in for gear and left knowing I'd found my new go-to for camping, backpacking, sports, and outdoor adventures. Definitely coming back!

I love Sports Basement! I live in the Bay Area, where Sports Basement locations are everywhere!…read more This location is really nice, but some of the inventory is mislabeled. For example, the hangers say medium, but the clothing is actually large. The staff are very friendly, and Charlie the golden retriever is absolutely adorable! One downside is that the store has no AC, so it gets hot as hell inside! Overall, it's great to have a Sports Basement down here. Now, can we please get a location in Irvine?

We have always been very fond of anything Columbia, but after a particularly great shopping…read moreexperience at this specific location, during which the store associate Abdul showed his superior customer assistance skills, this store gained two customers for life. It is located in the middle of the Pike Outlets with plenty of parking on the street and nearby. There is a very large selection of clothing for all seasons and styles at great prices, tailoring to men, women and children. More often than not, they will offer a coupon code upon reaching a certain spending threshold. All the store employees are welcoming and eager to help but Abdul really stands out and makes a difference with his genuine enthusiasm and attitude.

Hey! Shout out to Deborah for helping me with my shopping experience. She brought me 1 bag once I…read morehad my hands full and then a second when that first one got filled up. She gave me 10% off because I am a student which is always much appreciated and I signed up for the emails to get that additional 15% off my next visit. Overall, I had a great experience and highly recommend this store. The selection was good, the store was well stocked, and there were MANY sales going on for Black Friday! There were some t-shirts that were under $8, many hoodies and sweaters under $20, and some of their premium products were even under $50.

Five star all the way you're in with a guy's laid back named Chris knocks the holy heck out of the…read moreball definitely steered me into the right drive driver today anyways I will go back again and again these guys can even put grips on your club all the way till 9:00 I think I don't think they're doing that at Roger Dunn anyways keep up the great work God bless and Godspeed

Very convenient and effective glove steaming service (break-in). Only $25 and it's done within 30…read moremin. Can't beat that! I brought in some brand new gloves that I couldn't even squeeze. Now, I can go straight into playing a game with these.

MBPS: Part Outdoor Store, Part Wildlife Museum!…read more I've visited a few Bass Pro Shops locations, and they're always a blast to explore! The Irvine store is no exception. Even if you're not shopping, it's worth stopping by just to walk around. I'll admit, I'm a jack of all outdoor trades and master of none. I dabble in fishing, hiking, and other outdoor activities, but I'm certainly not spending a fortune on a fishing rod anytime soon! What I really need are some friends who know what they're doing and can teach me a thing or two about fishing, archery, and serious hiking. The selection here is enormous, especially if you're really passionate about a particular outdoor sport. But what makes this place special is the atmosphere. Between the massive aquariums, waterfalls, mounted fish, giant taxidermy displays, and rustic lodge decor, it feels like an outdoor museum disguised as a retail store. Some of these displays are incredible! There's something for everyone, including clothing, outdoor gear, boats, snacks, beef jerky, and plenty of things you never knew you needed. Bottom line: Whether you're a serious outdoorsman or just a curious amateur like me, Bass Pro Shops is a fun experience. You don't have to buy anything to enjoy the visit, although good luck leaving without finding something tempting! Definitely worth checking out!

This Bass Pro Shop feels like it's out in the middle of nowhere. Even though it's sort of in a…read morestrip mall, there aren't any other good stores to shop at. If you've never been in a Bass Pro Shop, it's all hunting and fishing gear. They sell guns, fishing poles, men's and women's clothing, and everything else you would need in terms of outdoor gear at affordable prices. The store is decorated with a bunch of taxidermies throughout. A lot of busts on the wall, near the entrance. Staff greet you at the entrance. They are available at the various counters throughout the store, and at the registers. There's plenty of free parking.

Today I visited Dick's Sporting Goods at the Los Cerritos Center, and I had the privilege of…read moremeeting an exceptional young employee named Damien, who is only 17 years old. I have been in business for many years and have met thousands of people throughout my life, but every once in a while, you come across someone who leaves a lasting impression on your heart. Damien was one of those people. From the moment he greeted me, he treated me with kindness, respect, and genuine professionalism. Every word was spoken with courtesy: "Yes, sir," "Thank you, sir," and "It's a pleasure to help you, sir." His manners, patience, and willingness to assist were truly remarkable. As I spoke with him, I couldn't help but think back to my own teenage years. Damien reminded me of a time when respect, humility, and strong values were the foundation of a young person's character. Seeing such a respectful and hardworking young man today touched me deeply. In fact, I had tears in my eyes because it gave me hope and reassurance that there are still wonderful young people in this world. His parents deserve tremendous credit for raising such an outstanding young man, and Dick's Sporting Goods should be extremely proud to have Damien representing their company. He is a shining example of what customer service should be and what good character looks like. Damien, thank you for your kindness, your professionalism, and your respect. You made my shopping experience unforgettable. Young men like you are rare, and I hope your managers recognize what a valuable asset you are to their team. May God bless you and your future. Keep working hard, stay humble, and never change. The world needs more young people like you.

I wish I could leave a review for the store staff and their leads/management separately. The young…read morelady who helped me out was amazing when assisting me to the Nike section. While I was there I was overhearing a young man named Kevin (based on his name badge/lanyard) and im assuming he is a manager or lead... becuase he was speaking to another young lady about his staff and complaining about them. I understand I am a customer but when I hear management openly complaining about staff I think it is so unprofessional and some things needs to be kept in the office. Also this same person seemed to get a message over their ear piece and sounded so nice and cheerful and immediately looked annoyed and started to talk crap about the employee who asked the question. This was so unprofessional and Kevin if you are reading this, maybe dont be a lead/manager if you are going to get annoyed with your staff, no one works at Dicks and makes it their career, its retail it is not that serious. If an employee asks you a question maybe help them instead of talking crap behind thier back. To the young lady who walked me over to Nike, youre doing amazing and thank you for your assistance. I hope they treat you kindly and dont work under Kevin. I wish there was a comment box or someone I could speak to at Dicks when it happened but their survey link on the receipt didnt work sooooo i guess this will have to do. Kevin, do better.

My experience here was great…read more After enjoying my kayak purchased at Sport Chalet in 2001 for more than 20 years... it was time to upgrade. I found the kayak I wanted on WestMarine.com, and purchased two of them for delivery to the store. My boats arrived early, and the associate called to let me know they were in. When I arrived at the store, the clerk directed me to the back counter to gather the order paperwork, and the fellow back there walked me to the front where I paid. Same fellow helped me roll the kayaks to the truck and help me load them. Solid and straightforward service. And I even like the color.

Ordered parts for a customers boat repair. Supposed to be next day delivery on their van, but I…read moreguess they didn't feel like delivering today. So they just blew it off, now my customer is all pissed off at me. Had to explain how it was just a crappy supplier issue. I wont every count on any delivery from them. I called and it seems the employees run the place and management is just a joke to them. Thanks West Marine for running a sinking ship.

Awesome service!! Ordered a new reel on Friday afternoon,…read morethey spooled it with braid and mono, and shipped the same day. I got it on Monday. Best price I found on a new Avet 5/2 raptor HXW. Already looking forward to my next purchase. Floyd "Wayne" Austin 623-377-8667

Another great Okuma Metaloid Reel set up. Prefect amount of drag and fitted with 60lbs braid…read more Caught my PBs Cali Halibut on this reel

Took my longboard in for a ding repair on a late Saturday afternoon before closing. Guys in the…read moreshop were super friendly and took my board in for repairs. When I picked up the board, the repairs were spot on and the color matching of the turquoise green color of my board was spot on. Got to meet the repair guy and he was super friendly and chill . Great guys at this place! Gonna be my go to spot for any future repairs.

KNOWLEDGEABLE & APPROACHABLE…read more WETSUIT EXPERIENCE Came in looking for a wetsuit--left knowing everything I needed to make the right call. CHANCE, the board and wetsuit manager, walked me through seams, thickness, materials, and zippers, explaining how each one plays a role in keeping you warm. He also helped double-check the fit on the suits I tried. Super helpful. Knows his stuff. BUYING EXPERIENCE DANIEL, holding it down downstairs, was welcoming and easy to talk to. Told me to swing back any time I needed gear or had questions. Solid vibe. THE #1 SPOT FOR WETSUITS & SURF GEAR They've got a full floor dedicated to wetsuits--and not just any suits, but legit options. If you surf in California, like I do, you'll want a 3/2mm full suit. The Xcel suits they carry are top-tier--way better than the cheap Amazon ones. Sure, they're a little pricier, but they actually keep you warm and hold up. If you're looking for a wetsuit, new board, or surf gear, check out Inflight first. You'll be stoked you did.