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West Grange - Markel Homes

2.0 (1 review)
Closed • 11:00 am - 5:00 pm

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Taylor Custom Home Builders

Taylor Custom Home Builders

(1 review)

My husband and I just completed a major remodel of our home in Boulder. The house, built in 1985,…read morerequired major updating. After talking with multiple contractors and receiving bids, or should I say, guess estimates, all varying from low, mid range to high, we were eventually introduced to George Raffenspeger, owner of Taylor Custom Homes. He and his lead manager and master carpenter, Chad, were an excellent team. They organized reliable subcontractors, all professionals in their craft. I can easily imagine the nightmare we would have experienced without George. We paid him to give us a DETAILED estimate. Requiring time on George's end, if we used him, the money for the estimate would and was applied to the project. He was spot on accurate. George directed us to suppliers which saved us significant amounts of money without compromising our design choices. (FYI: Markup at many kitchen and bath designer showrooms is HUGE!) He also provided alternatives which other contractors never brought to the table. For example, we wanted a new contemporary stair railing. He suggested, Joan of Arc, a fabricator in Longmont. Also, he suggested Windsor Windows, a Colorado company which we had no knowledge of until George gave us the opportunity to compare their quality and price with other window companies. Had we found George at the start of our project, my husband and I would have saved a great deal of time and money. Choosing Taylor Custom Homes we received the best in options and craftsmanship. Our Windsor Windows are beautiful and energy efficient. Chad's trim work, and carpentry, superb. I want to add we had a budget. Our house has 6 panel fir doors, all original. One contractor said painting our doors would be too costly and we should purchase all new MDF. Not true. Our painter, Gary, sanded and painted ALL of our fir doors. We changed out the old hardware and the cost was equal to purchasing MDF doors. Save yourself time and a lot of unexpected surprises and expense. Taylor Custom Homes does not have a website but has been in business for over 30 years. I phoned previous Taylor Custom Homes customers from the company's reference list and their accolades were the same. Sooooo, here's consistency and tremendous customer satisfaction.

Markel Homes

Markel Homes

(10 reviews)

An IKEA product with an Ethan Allen price tag...I think the pics here speak for themselves. In…read moreLongmont, they'll gladly sell you a PAIRED home for ONE MILLION DOLLARS with very sub-quality finishes, and TWO car garage with a tiny 100 sqft slab of concrete they call a patio. Postage stamp joke of a back yard back yard with a $680/mo HOA bill. LOLOLOLOLOLOL!!!!!

1.) MAJOR Theft/Safety/Security Issues with Markel Homes Employees…read more * Safety Concern #1: A gun was stolen from my home after Markel Homes Employees and/or Contractors accessed my property (after closing) to complete repair work warranty work items. The gun was subsequently "magically" returned after I filed a police report and emailed Markel Homes employees (only), alerting them to the theft. There are further details regarding Markel employees' access to my home after closing and other information that I am leaving out for brevity's sake. * Safety Concern #2: Myself and at least 3 other witnesses confirmed that Markel contractors were seen drinking on the job throughout the day (as early as 11am) on multiple days. Markel Homes maintains they take *strict* security and safety measures, however Jason Markel and other Markel employees were completely unaware of this happening. * I installed a security system and cameras at my home after these two unsettling incidents. One video clearly shows contractors come to my home, looking around, and leaving after they noticed the doorbell camera. I provided this video to Jason Markel and he could not provide a reasonable explanation for why his contractors were on my property, only that he agreed it was of concern. The workers were working at a different house down the street and I have a "Private Owner" sign in front to make it obvious that the residence is occupied. * Despite having video evidence and a stolen (and returned) firearm, Markel refused to take ANY RESPONSIBILITY WHATSOEVER for their employees or do anything to anything to make it right. Markel took the position that I've "already received enough 'concessions' when {I} originally negotiated the purchase of the house," which obviously has zero relation to these current issues beyond illustrating that they pay little if any regard to their customers once they have their money in hand. 2.) Warranty Items and Repairs Remain Incomplete 6 Months After Closing (as of the date of this review). * We closed on 9-24-2019, and Markel has completed only ONE of the many warranty/punch list items they "promised" to complete. I have contacted Markel *and* the warranty company no less than 10 times (if not more), and typically receive a response with an excuse for why they are unable to complete the repair at this time OR they send someone to complete the repairs, however the "completed" items have turned out as bad or worse than the item was to begin with. 3.) Sloppy, Rushed, and Cavalier Work. * Countless instances of sloppy, sub-par work (see photos for just a few examples). Photos were taken of the house at 4 months old, lest you think the work looks as though it's several years old. 4.) General attitude of unhelpfulness and condescension throughout the company. * Markel does an excellent job at making you think *you* are the problem, not their slapdash, careless workmanship or fraudulent employees. It was my understanding that, in the past, Markel Homes has been a quality builder, however, with their entrance into the non-custom home market, it is clear they have very little to offer clients but a "take it or leave it" approach to home building and a reflexive "No."

LGI Homes - Hidden Creek

LGI Homes - Hidden Creek

(3 reviews)

Poor warranty quality, since I bought a new home in Elizabeth, CO by LGI homes Ive been riddled…read morewith warranty issue such as cracking walls in various parts of house sinking, doors not closing. Ive submitted so many warranty problem it seems its never ending. Didn't think buying a new home would be a money pit. Like the movie in the 80s.

I'd give 0 stars if I could. They suck you in with kindness just to sh!t on you later…read more In October of 2022 my wife and I decided to check out LGI. Upon going into the office we were greeted by Derrick who was fantastic, so good in fact we purchased our home the next day. Unfortunately shortly after he got moved to a new location and everything went downhill from there. We decided to close in early December and were told the house was going to be completed on November 3rd. We walked the house multiple times took notes of things that didn't seem right and communicated with LGI about them weekly. We had to do our home walk through and orientation 1 hour before our closing because Tyler the construction manager couldn't manage to do it earlier. On our walk through 90% of things we were concerned about never got fixed, we were told word for word "I think we've built a perfect house with a few imperfections". It was so bad I had to threaten not purchasing the house until they agreed to fix the issues. I then had to take an entire week off to be home while all the things got fixed and still to this day not everything has been fixed!! Our first month living in our home we practically didn't have heat in our house because they forgot to install ventilation all of our heat was going into the crawl space. Once we got someone out to fix that we discovered that whatever they did we do not have power to the crawl space or our garage! (yes the breaker is on). 2 months in we are still waiting for a cabinet in our master bathroom. Tyler the original construction manager was let go due to lack of quality. Which I can agree with. The new construction manager Jordan is unfortunately no better. I've had warranty claims submitted for weeks and I haven't even gotten as much as a phone call. I'd really like it if my garage door worked. I had some questions the other day and was told that EVERYONE in the office was on vacation for a week so that was extremely inconvenient. My best friend of 20 years and his wife moved in next door. I was hoping they would have a better experience but unfortunately the quality of their house was worse than ours was. I was hoping they would take better care of them than they did us as a redemption but it's very clear they don't care. This is only scratching the surface of the issue we've had and I could go on to write a short story. Our fence was broke and not secured, light fixtures hanging off the ceiling, chipped doors and trim, unfinished carpet... the list goes on forever. If you're thinking about buying a high quality home that's move in ready I can almost guarantee that you WONT find it here. DO BETTER LGI!

Journey Homes - Window wells rusting after just a year

Journey Homes

(41 reviews)

Journey Homes has been exceptional through our entire purchase process and our first 2 months of…read moreservice requests. I saw so many bad reviews I was hesitant to buy but let me tell you Liz at the sales office so accommodating with so many times I came to see the house before it was ours it was never a bother to her and she's super friendly and helpful! Norm (our customer service rep) doesn't hesitate to get our punch list completed and then some and the subcontractors have been amazing through the entire process. We LOVE our Journey Home and our beautiful neighborhood here at Ravina.

Low quality builds. Our "new construction" home had a big hole in the carpet that we advised of…read morebefore closing. They advised the carpets in backorder and no other options. The low quality rolled out linoleum also bubbled and even after "repair" continued to do it. We ripped the lower level carpet and linoleum out and replaced all the flooring at our cost. The countertops are laminate. That's so low quality. We also took that out and replaced with inexpensive granite. They did put in a $500 ceiling fan. Don't know why they picked that to splurge on. The rest that we installed were less than $200 on Amazon with the remote. Really dumb choice in the master bath for the bathtub. It's apparently supposed to be one that stands alone, but they built it in to be used as a tub/shower combo. So now when you shower, the water flows to the side where you get out and pools there. All that bc if it was a shower only, they couldn't ask as much for the house. Yeah, I would rather not have the mess. The laundry room isn't deep enough where the washer and dryer go if you want the XL size. We had to stack them bc the door won't close to the laundry room if they are side by side. Before closing asked if we could get the gas option for the stove. Nope bc they already put a stove in. So? Take it out and put it in another house. Charge us for the upgrade. They did spend the money on good paint. So there's that. But inside it's just basic white. Color doesn't cost extra so why not pick at least like beige or light gray? They made terrible builder choices for the landscape in the actual community too so now our HOA money has to go to redoing all of that.

West Grange - Markel Homes - homedevelopers - Updated May 2026

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