Cancel

    Open app

    Search

    west elm

    3.0 (27 reviews)
    Closed 10:00 am - 7:00 pm

    west elm Photos

    You might also consider

    Recommended Reviews - west elm

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Megan C.

    I really enjoy this West Elm location! Their social media is amazing, they always have awesome window displays, and I don't know a single company that incorporates local support into their business model and storefronts as much as West Elm. The associates here are incredibly helpful - I've made small purchases (coasters, napkins, etc) and a couple of larger purchase, like my rug and the two chairs that currently reside in my living room nook. Everything is arranged so beautifully - from the lighting fixtures to the table settings, it is hard to step back into your own home after a stop here. West Elm is not a cheap place, but if you can get with an associate and ask about sales, that's usually the best way to go. My rug was heavily discounted when ordering online and shipping in, and she also got my chairs reduced in price as a result of some factory shipping something or other. I would say shop the sales, sign up for coupons, and if there's a piece you really have your eye on you can usually make it work!

    Kelly S.

    I always ordered things on line so I was super excited they moved into the Armory. Great location right off the expressway with lots of parking available. Love the layout of the store, so many things around every turn. Really love the locally made area...some really cool gift ideas.The holiday is the best time to go it, so many beautiful items and great prices too! The staff here is awesome, very friendly and never pushy. You can walk around the store taking your time and not have anyone bothering you non stop. Iv'e purchased a few decorations and gifts here.Everyone loves them.

    West Elm

    Oh how I like this brand.... But this store has been a sore point to me since moving to Rochester area. Have never been asked if I needed assistance, or for that matter, acknowledged I was even there. Not a great business model for a storefront. Hoping others have had better experiences. MCM is a great style!

    See all

    7 months ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 4
    Thanks 0
    Love this 1
    Oh no 0
    Photo of Megan C.
    4821
    1111
    8695

    6 years ago

    Helpful 7
    Thanks 0
    Love this 4
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kelly S.
    517
    1183
    10253

    9 years ago

    Helpful 11
    Thanks 0
    Love this 10
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0

    8 years ago

    Fancy pants home accessories and furniture. There are good sales most items are neutral in nature with unique accessories.

    Helpful 2
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Brenda L.
    1695
    4635
    10366

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Helpful 9
    Thanks 0
    Love this 3
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    10 years ago

    Helpful 4
    Thanks 0
    Love this 5
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of H M.
    0
    46
    2

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Adriana M.
    568
    30
    321

    11 years ago

    The space is amazing! Very large and industrial. There is a wide variety of pieces and ultra modern. One of everything please!

    Helpful 0
    Thanks 0
    Love this 5
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jen R.
    297
    1118
    2604

    11 years ago

    Helpful 0
    Thanks 0
    Love this 1
    Oh no 0

    Ask the Community - west elm

    Review Highlights - west elm

    00 rather than the Sterling Silver one at Tiffany and Co that you know costs a small fortune.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Furniture Stores 1,314 times last month within 15 miles of this business.

    Verify this business

    Warehouse127

    Warehouse127

    4.7(6 reviews)
    1.6 miSouth Marketview Heights

    My husband and I had an absolutely wonderful experience at Warehouse 127 and walked away so…read moreimpressed. If you're tired of the same old big-box furniture stores and are searching for something with real character and quality, you need to check this place out. First, the furniture itself is on another level. This is real, solid, beautifully crafted stuff that you just don't find everywhere else. You can see and feel the quality in every piece. It's clear they specialize in furniture that's meant to be cherished and built to last for generations, not just a few years. We were so impressed by the unique designs and the sturdy, solid wood construction. What truly made our visit exceptional, though, was the service we received from Lance. He was incredible. From the moment we walked in, he was friendly and welcoming, but in a completely no-pressure way. He is so knowledgeable about the pieces, sharing details about the craftsmanship and materials without being overwhelming. Lance listened to what we were looking for, offered thoughtful suggestions, and patiently answered all of our questions. He genuinely made the entire process of finding the perfect piece enjoyable and stress-free. You can't go wrong here. For anyone looking for high-quality, unique furniture and an honestly pleasant shopping experience, Warehouse 127 is the place. Be sure to ask for Lance--his expertise and fantastic customer service are the gold standard. We'll definitely be back!

    My friend and I were in the area, and I've been following this place on Instagram, so I was excited…read moreto finally check it out. The inside is visually stunning! You could easily spend a good amount of time browsing in what I believe is their new location. They carry all kinds of home furnishings, candles, books, glassware, cocktail essentials, and more. Some items are well priced, while others are a bit on the pricey side but I get it, and the quality shows. I picked up a few things that really spoke to me. I'll definitely be back for another visit. It's right across from Rohrbach Brewery in the Public Market District. Parking is available on the street or in nearby lots.

    Photos
    Warehouse127 - Inside

    Inside

    Warehouse127 - Inside

    Inside

    Warehouse127

    See all

    Archimage

    Archimage

    4.5(38 reviews)
    0.7 miPark Avenue
    $$

    This store has everything. But really! It's a great shop to get a stocking stuffer, host/hostess…read moreitem, and perhaps most importantly, something fun for yourself. I have been shopping here for many years and have found countless cool things. Some favorites include recycled silk yarn that I made a scarf with, a bumper sticker that said "Well Behaved Women Rarely Make History", and a mini tape measure on a keychain. Archimage has toys, musical instruments, soap, coloring books, gemstones, stickers, candles, jewelry, plants, clothing, and so much more. It's definitely worth a stop.

    What a charming and eclectic store with an warm welcoming energy! You can spend hours walking…read morearound looking at all the well curated collection of goodies. Wind-chimes, drums, signing bowls, crystals, inscents, candles, soaps, wallets, postcards, cloths, plants and much much more. Fair trade, hand crafted, and some local items. The staff is friendly and the owner is a wealth of knowledge. I was very lucky to have an opportunity to ask her questions and talk to her about several different items that I was interested in. I learned origin stories about some of the items, what certain meanings of specific crystals were and also care tips for the baby jade plant I took home with me. I lI will definitely be back whenever I go to Rochester!

    Photos
    Archimage
    Archimage - Signing bowl with Green Tara

    Signing bowl with Green Tara

    Archimage - Baby jade plant with a jade turtle and zen figurines.

    See all

    Baby jade plant with a jade turtle and zen figurines.

    west elm - furniture - Updated May 2026

    Loading...
    Loading...
    Loading...