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    Johnny Boxspring

    4.5 (2 reviews)
    Closed 10:00 am - 7:00 pm

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    City Mattress

    City Mattress

    4.6(9 reviews)
    4.5 mi
    $$

    My wife and I purchased a new mattress and box spring At the Greece store last Friday , May 15,…read morewith a delivery scheduled for the next day.We were told that delivery and set up were included in the price and for an extra fee , they would dispose of the old mattress and box spring. Great ! So far so good. The next day two workers showed up in a rental truck with the merchandise . When I showed them the room on the second floor , one of them spotted a small beetle on the floor and mistaking it for a bed bug said that they wouldn't complete the delivery. So off they went , leaving the new mattress and box spring on our porch and the old ones on the second floor. We closely inspected the existing mattress for any evidence of the presence any infestation and found none. It's also my understanding that if these bugs were present ,the person sleeping on the bed would have experienced bites. There has been no such thing. We had considered hiring movers to complete the work that had been promised by City Mattress but by now it had begun to rain and fearing that the new mattress might be damaged ,we dragged it indoors. Then we decided to do the moving and setup ourselves rather trying to hire movers ,causing additional expense . I'm 77 years old and my wife 76, but somehow we managed to carry the new mattress and box spring upstairs and the old ones down. Looking back, I don't think we would do that again, but at the time , it seemed that we had no choice. Well, after phone conversations and a written complaint to City Mattress's website, we've had no response. I guess the next action would be small claims court. I would say that if you're a senior and need a reliable service from a furniture company, avoid City Mattress.

    Bobby Morris was awesome!! So knowledgeable and helpful! He took the time to explain the benefits…read moreof the different mattresses and made my shopping experience very enjoyable! I found a great mattress for my elderly Mother at an affordable price.Tganks so much Bobby! Donna Feathers

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    City Mattress
    City Mattress
    City Mattress

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    Metro Mattress - Henrietta - New location 2023!

    Metro Mattress - Henrietta

    2.3(20 reviews)
    6.1 mi
    $$$

    We bought a new mattress here right after Christmas. We had initially planned to shop around a bit…read moreand had stopped in to one other place before we came into Metro. We were greeted by a salesman who was knowledgeable but definitely eager to make the sale. He gave us the full run down on store layout and comfort levels and such and gave us a pillow and took us on a tour. We started on a mattress way, way out of our price range and finally landed on one close to what we could spend. The salesman was willing to wiggle a bit and got us in around our price range. The best part was that the mattress was delivered the next day. When there was a rip in one of the box springs they replaced it during the same week. While we likely could have come in at a lower price point at a local place we would have had to wait a while to get the bed. We have been sleeping on our new mattress for almost a month now and we are very pleased. Generally, I prefer to think I got an awesome deal, but this time I feel like I got an acceptable deal in a timeframe that was best for my schedule.

    Horrible pushy salesman that just wanted to sell you a mattress, any mattress, even though you…read moredidn't feel comfortable on. Don't dare ask a question about quality of material because they get very defensive and in your face trying to intimidate you and avoid answering the question. I guess quality is not important to them even though it is typically an important question and concern of the customer. Since you can't answer questions about quality then I guess you don't want the sales. Dont get suckered. Avoid this place at any costs.

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    Metro Mattress - Henrietta

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    Raymour & Flanigan Furniture and Mattress Showroom & Outlet

    Raymour & Flanigan Furniture and Mattress Showroom & Outlet

    2.4(19 reviews)
    5.5 mi
    $$

    I bought Chester 3-pc. Home Office Set. Overall like the…read morelook of the desk and the bookshelf. However, there were minor damages to the furniture when they arrived. Scratches and peels. The lady who was in charge of taking the call for customer service was rude. When I sent pictures of the damages, she said, "What damages are you talking about?" at 9 AM in an irritated voice. She didn't have all the photos I sent, (I emailed 4-5 but somehow she only had 1) and sounded like I was making a big fuss out of nothing. I was mad and wanted to give a one-star review. But the technician did well repairing it, so I was happy again. Make sure to check the furniture when you receive them!!!! VERY IMPORTANT TO CHECK BEFORE THEY LEAVE YOUR HOUSE!!! You will like them if they are in good shape.

    ordered sofa on a wednesday (said that was in stock) and paid for it - said delivery on sunday…read more $$removed from my account on thursday. saturday delivery confirmation notice for sunday between 12:30 - 2:30. sunday - no delivery. sunday received email noticed "item discontinued". call customer service - wait on hold after dealing with horrible prompt system - 15 minutes to be hung up on. still 2 weeks later trying to get my $$ back!! stay away thesse people are rip off artists - entire thing was a scam for a bait and switch!! reporting to state attorney generals office!

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    Raymour & Flanigan Furniture and Mattress Showroom & Outlet
    Raymour & Flanigan Furniture and Mattress Showroom & Outlet
    Raymour & Flanigan Furniture and Mattress Showroom & Outlet

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    Johnny Boxspring - furniture - Updated July 2026

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