We had our carpets installed when our home was built and they eventually buckled in various rooms…read more When we needed to have them re-stretched, it took multiple times for someone to come out. When the job was finished, they said that if the issue comes back Victor Furniture would fix it under warranty. Well... a few months later, the same wrinkle re-appeared. It took multiple calls to get a response from Amanda, their contact. When I told Amanda they originally fixed it, she said we would have to pay AGAIN. Finally, after explaining we were told it was covered from a repair this year, they agreed it was under warranty, but on the service date no one showed up. They I had to spend multiple calls trying to get someone to come out. When they did, they told me that it would be hundreds of dollars to fix. I'm really disappointed with their service.

I saw the injustice to this Company's reviews and had to write fully realizing that the 2.5 present…read morerating is no doubt either an apparition or a few disgruntled customers out of the thousands they served. I'm a General Contractor and have placed over 50 orders (Flooring) with them and have never had a problem. No late shipping, no wrong orders, no price games, nothing. So if you count my positive 50 experiences you have 4.8 rating. Use Yelp for Restaurants use the Better Business Bureau for Businesses is my advice. Jim Rochester Residential Remodeling LLC

I have been buying furniture from Bayles for decades, and I have never been disappointed. Quality,…read moreservice and selection are unsurpassed. My most recent purchases have elicited multiple compliments and questions as to where I purchased them. I can't say enough good things about this family owned business. Thank you for all your help.

Fantastic selection and fantastic service. We made two quite large purchases here, about 7 years…read moreapart, and were thrilled with the experience both times. They were fabulous at figuring out when we wanted help and when we wanted to be left alone. They very quickly figured out what we were trying to accomplish and understood our preferences well enough that they could make lots of useful suggestions without wasting our time on things we weren't going to like anyway. They were infinitely patient as we took weeks (and multiple visits) to make up our minds. They made us feel comfortable in every possible way. In addition to the superb serrvice, we were thrilled with the superb selection --- this is the most beautiful furniture showroom you could imagine walking into. I am so glad we found these people.

I insistently drop off my gently used household items. The employees are kind and helpful with a…read morewide range of abilities so this is a great sheltered work space for them to be at. When I moved into a bigger house. I stopped and purchase some great furniture at very reasonable prices to hold us over. Till we bought new items, then we brought the older items back.

From the owner: Goodwill isn't just a store where you find incredible bargains like discount clothing for women,…read moremen and kids. Goodwill of the Finger Lakes, a not-for-profit organization, offers a remarkable way to make our community better. When you spend a few dollars at a Goodwill retail store and get a great deal on discounted clothing or make a donation of gently-used second hand clothes & other items, you'll be helping to change lives by creating jobs in our stores and funding innovative community-based programs. It's an amazing blend of entrepreneurship and giving back which feels good! So donate used clothes or other items at one of our drop off locations or come in to shop. Either way, you'll be helping to change lives in a big way.

I love HomeGoods for rugs and wall decor. Reasonable prices, fine quality, and for me, someone who…read moreis still struggling to land on a home aesthetic, a perfect way to play and see what I like in my home. I went recently and the store was more organized than Henrietta and had everything we needed in a convenient place. I need to return the comforter we bought because it's hideous in our room (LOL halp) but other than that, successful trip. This is a great stop if you're looking to spruce up your home or just want to browse and forget the world for a half hour.

Cashier stole my item: She charged me for it and never put it in the bag. I bought several items…read moreand didn't notice until I check my receipt. When I called the store the "manager" I spoke to was very unhelpful and sounded as she could've cared less. I think the staff at this store practice this swipe and keep scheme/scam often. Home goods needs to find better employees, yes the economy is not great at the moment but there is no honor among thieves!

Highly recommend Shepherd Trading. Recently contracted him to stain and weatherproof our old front…read moredoor. Very happy with the results. Excellent communication during the process. Demonstrates real care for customer satisfaction. Small fee for pick-up and delivery which was appreciated as I don't have a car. Already working on a second project together.

We used Steve at Shepard Trading to refinish our mahogany buffet in December 2024 and it turned out…read morefantastic. The quality of the work was better than expected and basically flawless. Steve was very prompt, professional and informative on his timeline, expectations and communication which was very much appreciated. The communication part was key for me as he kept in touch throughout with the process. I would use Steve again and highly recommend him to anyone else.

I stumbled upon this unique design shop leaving living roots, since they are in the same building…read more What a wonderful store front. They had the entire place seriously decked out with Christmas displays and charm. I was amazed until I found out this is an interior designer shop. They do custom personalized work for clients catering to all styles. The staff was very nice and knowledgeable about interior design. If you don't believe how great they are just check it out yourself and see all their beautiful floor displays. When I get my next place I'm definitely coming here for help :)

Mary Jo at Ambiance Design Gallery is a truly talented interior designer. She has an exceptional…read moreeye for design, years of experience understanding the ins and outs of furniture design and residential interiors, and has a professional, friendly way with all her clients. For those who want the perfect gift or just some small touches to spruce up their home, her retail space is filled with beautiful treasures to delight almost any design style!

Andy and Greg were a HUGE help selecting, ordering and coordinating the installation of new carpet…read morein my living room and two bedrooms. The process was smooth and easy. Their installation team was outstanding. Help move my furniture will no issues. Two meticulous hardworking guys. I couldn't ask for a better experience. I stongly recommend Messner for any flooring projects you may have. If I could give SIX stars, I would...

We had a bad experience with the installer…read more When we scheduled the installation, we asked Messner to send an installer that would wear a mask. When our installer arrived, I politely asked him to wear a mask when he was in my home. My wife and I are high risk for COVID, and we wore masks when he was in our home. The installer refused to wear a mask, and he wasn't very nice about it. This installer also did quite a bit of damage to our walls during installation and to our furniture that he moved. When I brought this to Messner's attention, their general manager came to our home and repaired some of the damage, but not all of it. He promised to come back and finish repairing the damage, but we never heard from him again. I suggest you go somewhere else for your carpet if you are looking for polite and professional installation services.

I just ordered the exact part needed for my Treasure Garden AKZ cantilevered umbrella and was so…read morepleased with Nick Iannotti that I decided to "Yelp" him / Casual Furniture Solutions. After going to the Yelp page I noticed an entry in 2018 by Jim S. and was AMAZED that he wrote almost exactly what I wanted to say. The only difference is that I didn't have to re-string my umbrella as my broken part was a rubber glide that went into the post track. Other than that, I'm saying the same glowing words that Jim said. Thanks again Nick! Copied Jim's review here: I needed a small part for my Treasure Garden AKZ cantilevered umbrella. My local TG retailer was of no help. They had no interest selling me some small replacement part that would fix my broken umbrella and keep me from buying a new $$$ umbrella (those TG umbrellas are nice but very expensive.) I found Casual Furniture Solutions online and was THRILLED by their level of customer service. Nick Iannotti was just amazing. He answered all of my questions, helped me with some DIY pdfs on how to re-string my umbrella and replace a broken cord, and role modeled what real customer service is all about. I can't recommend them highly enough! I'll definitely be back for any/all of my patio needs. Thank you Nick! Thank you Casual Furniture Solutions!

I needed a small part for my Treasure Garden AKZ cantilevered umbrella. My local TG retailer was…read moreof no help. They had no interest selling me some small replacement part that would fix my broken umbrella and keep me from buying a new $$$ umbrella (those TG umbrellas are nice but very expensive.) I found Casual Furniture Solutions online and was THRILLED by their level of customer service. Nick Iannotti was just amazing. He answered all of my questions, helped me with some DIY pdfs on how to re-string my umbrella and replace a broken cord, and role modeled what real customer service is all about. I can't recommend them highly enough! I'll definitely be back for any/all of my patio needs. Thank you Nick! Thank you Casual Furniture Solutions!