We wanted to buy a couch for our niece who lives in Connecticut so stopped by this store to see if…read morethey could help us. My wife spent lots of time going over different couches based upon the pictures and information that our niece gave us and went back to see what might be returned or added. Kris was the first person who helped us and Kathryn then helped as my wife went back 3 or 4 times based on information from our niece. Long story short my nieces loves her new couch and both Kris and Kathryn couldn't have been more helpful each time we talked with them. I must say the prices here a bit high but worth the quality

I was going to write a review about Sam, but seems like the verdict is consistent - great people,…read moreplan on ordering a couch soon! Helped me get past all the confusion and customization, and what's worth the $.

I bought the furniture from this store and I really liked it I am thankful for the best service and…read moreI appreciate Argam and Rosy for their support and for being nice and helpful

We ordered a custom couch which unfortunately had a big scratch upon delivery. It looked like the…read morescratch appeared while the delivery drivers were trying to fit the couch through the doors. We contacted the store and were assured that they will figure out an option to keep us satisfied. Within a week they offered us to pick up and reupholster the damaged half of the couch for free. Initially, we said yes but then changed our mind since the scratch was not really that noticeable unless you really look for it, and we didn't really want to spend weeks without half of the couch. Overall, this is a solid store with good selection and customer service, I just wish they were more careful with the deliveries.

The wife and I got our bedroom set here ! We went ever were…read morecouldn't fine anything that we like until we can across this place They have great prices and great inventory

I have been coming here for a few months now and every time Maria has made the experience…read moreenjoyable. She is very personable, knowledgeable, respectful and nice. I recommend others to come here and look at their inventory. The service and quality of the furniture has been great! No complaints! :)

Very good selection of nice furniture at great prices. But maybe the most important thing is that…read morethe people there are honest. They do what they say, and say what they will do. 5 years ago we bought a houseful of furniture at great prices... fast forward to now and the 5 year old sofa had a problem. Probably because of covid I've sat on the sofa way more than normal. I contacted them, they found my original order and promptly sent out their guys for repair. We both knew the warranty was over, so it cost me a little money but they were prompt and most importantly we are sitting on a brand new sofa body. Perfect timing as our little grandson is coming over this weekend and will sleep on the sofa bed. Really nice and honest people go perfectly with great prices on cool furniture!!

I had a great experience buying an Innovation Living sofa from Lacontempo. Due to COVID I've been…read moreworking from home and had to convert my guest room to an office, but I really wanted to still be able to use it as a guest room when needed. I did tons of research on sofabeds and pull out couches and murphy beds trying to find the best option for something that would look good when it is not being used as a bed but also be a comfortable bed that guests would actually want to sleep on. This search led me to Innovation Living, but it felt crazy to spend that much money on a couch without being able to see it in person or lie down on it to see if it's actually that comfortable. I was happy to find that Lacontempo has a showroom in LA, and headed over there one afternoon. The showroom was much smaller than I expected and they only had two Innovation Living sofas on display, but I was able to lie on them and get a sense for which comfort level I needed in a sofa (Innovation Living has many many sofas with different prices and comfort levels). Ersoy was very patient with us, talking us through all the options in the catalog and showing us all the swatches and offering his own suggestions. We left with his card and I went home and did more research and thinking. A week went by and suddenly there were a lot of sales online of Innovation Living sofas, but what I liked about Ersoy and Lacontempo is that it would be delivered and assembled by his guys - vs just dropped off at my house in pieces by UPS. Some stores online offer assembly for an additional cost and I was also able to find a company that would assemble it for me, but that still meant it coming in boxes / many pieces until an assembly person could show up. I emailed Ersoy and he was able to match the price of an online competitor and promise me delivery within two weeks, when I'd be having a guest come and I was hoping to have the couch by. When I followed up a week later he said that he was pretty busy and asked if they could deliver the following week but I reminded him I had a guest coming that weekend and he had the couch delivered and assembled the very next day! Two guys came and assembled the couch and took away all the boxes in under an hour.

Shopping here for furniture has been the easiest, most hassle free experience for me and the many…read moreother people that I have recommended this store to throughout the years. Marina is my go to girl. She is friendly and courteous and makes a customer feel like family. She has been with the company for a very long time and in the business for an even longer time. She is very knowledgable on any furniture related subject and has never failed to help me find what I'm looking for. I've bought everything from my bedroom, to kitchen, to living room furniture at Furniture Town Plus and I will go back anytime I need something else. They usually have a large selection of styles available on display, and even if I don't find what I need on display, their large catalog selection is sure to offer me many options in my taste and budget. Honestly, I can't imagine what would compel someone to write such terrible reviews about this place. I've never had a single negative experience with these people and neither has anyone else that i've sent over to them. Everyone has always been happy with the great deals and excellent service that this store offers.

Best Customer Service Ever! Eloy. Edwind & Mitch; "ROCK!" Fast service, accommodating, patient and…read morecareful with the delivery. I was listened to and made to feel comfortable in every way from the first phone call to the perfect set up! I know during this pandemic a lot of places have been dropping off and not assisting with set up (information from family, friends and I called over a dozen places) well I was taken care of and didn't have to worry about a thing. I am a Veteran who has issues and all my worries were for nothing. I am so glad I found this great place. This company will be my go to from now on.

Great furniture- many to choose from/ bought three items. Delivery rate is fare: nice ownershipread more

I've always wanted to stop in as a frequenter of Ventura blvd and after a recent move it was…read moreperfect timing. Rick was fantastic and friendly right off the bat. We got a gorgeous lamp and a swivel chair on the second visit which we were able to change the fabric on (tons to choose from!) Highly recommend for quality furniture and decor!

High quality furniture great selection. Prices are on the high side. Service was excellent. Our…read moresales representative was very nice and accommodating. Gave us all the information needed to make a decision.

My mother fell at the Arhaus location at 6600 Topanga canton blvd in Canoga Park on August 10,…read more2026. Since then I have reached out to corporate twice and have heard zero back from them. My mother had to go to the emergency room because she is on medications and elderly. This company has no care or concern and this matter will now be escalated due to their blatant disregard.

We loved this place. The website says it is out of b usiness but they were superb. Maybe they will…read morecome back some day.

My husband and I were walking on Ventura Blvd. and saw a couch we liked in the window, it was…read morekismet as we were thinking about replacing our old one. It happened to be the opening day for BuildASofa, Bella is the manager. The product is made in the USA and the construction is solid. You can choose fabrics and customize sizes and configurations. We were able to take several fabric samples home to see how they looked with our existing carpet and paint. This was helpful with making a decision. Bella has experience with interior design. Just had the couch and chair delivered today and the quality matched what was shown in the store. If you are familiar with Design Within Reach this company offers a product with style priced within reach.