Needed a sectional sofa and was ready to go to Ikea to get the Ektorp, until my gf found LA…read moreDiscount Furniture. We placed an order for a 3-piece sectional sofa on the website, and Vic (owner) called right after to confirm the order. The sofa was backordered at the time of order, but Vic ensured it would get delivered in a week. When the furniture came, unassembled, it was missing the ottoman. I called Vic and he had it delivered the next day. Then, during assembly, one of the screws was defective and Vic personally delivered replacements screws, same day, to our home. Amazing customer service! Very helpful and resolved all our issues professionally. I highly recommend this store. As for the sofa. Easy to assemble and had it for 7 months now, it's holding up just fine. :)

Can I give negative stars? Took our money didn't deliver and didn't reply had to go through Amex…read morefor refund. Booooo

Very disappointed with the customer service at West Elm Burbank. Staff were unhelpful, inattentive,…read moreand acted like assisting customers was an inconvenience. I was not greeted, And had to look for an employee to help me. Employee were on the computer and cell phones. For the prices they charge, I expected a much better experience. Beautiful store, but the service completely ruined it for me. Definitely not the level of professionalism you'd expect from a high end furniture store. I guess I'll just come to the store to look at items then order whatever I like on west elms website. I think the employees should take customer service training.

Every. Single. Employee is unfriendly. NO ONE welcomes, says hi, or greets anyone. This is my 4th…read moretime here and my last. I watched them actively ignore people(and myself) it's definitely a one off, most west elms have very nice staff.

I went everywhere to find a mattress then found this gem of a place!…read more Greeted right when I walked in asked what I was looking for and took me to check them out. Customer service was on point! No one hassled me, they let me check everything out at my own pace, no one tried to upsell anything. I ended up buying a queen size mattress for a great price !! Delivery was also great, he came in set it up for me. Great team for sure Definitely recommend.

Located in a corner area. Plenty of parking. Upon entering greeted within 5 minutes…read more It is 1230 pm and I was hungry decided to drink my protein shake. As I was walking noticed trash can and threw the top in the trash can. Walked around then my husband saw employee looking in the trash can to see what I placed. I was walking around looking for bedroom furniture and finished my drink. Their was employee and customer talking in a different language so not to disturb them I took another route to get to other side of the warehouse passing thee same trash can. Since I am their I threw away my empty protein carton. The same employee stopped what she was doing darted right to the trash can and shaking it/moving it around then slamming trash can on the floor. I turned I saw her giving me an evil look then follow me so needless to say I understand I am the wrong race to be here so I left this racist business. I will take my business elsewhere. DO NOT RECOMMEND!!!

We have been shopping here for many years and bought many items. Very unique European design warm…read morefeel at home minimalist furniture. Very reasonable prices nice selection for different tastes. They do offer furniture made in China, Malaysia, U.S. and Scandinavia with beautiful retro mid century design.

This is not a compliment nor a complaint but rather a "for other customers information" review: I…read morepurchased furniture for two bedrooms. Quality was good. Price was just OK about average with other competitors. The sleeper sofa I purchased for the second bedroom was not very comfortable so I had it re-done. The delivery people were rude and unprofessional. Did not bring shoe covers for my new carpet, yelling down the hallway, and then broke a sign over the front door of the building because they were impatient and careless on leaving. I called the store to speak with Mark and he never returned my call. A few weeks later, I went into the store to see him and he looked at me and ignored me. I had actually gone in there to order furniture for the living and dining rooms, but I decided to drop $12G elsewhere. I also wanted to mention that I spent money and time to have the sign they damaged repaired, but the delivery driver said there was a $40 balance. I thought that was really tacky that he wanted the $40 after inconveniencing me for an hour and a half's time for my handyman to come repair the sign. I gave him the $, but I highly recommend if you purchase here bring your own truck or get your own company to deliver. So two stars deducted: one for the delivery co. and one for no follow up from the store.

We had a great experience finding our new couch! The entire process took about an hour from start…read moreto finish. Juan provided exceptional support throughout our visit, and the store manager also took the time to help us finalize our purchase and arrange delivery. They answered all of our questions, were transparent about the payment options, and clearly explained what to expect during the delivery process. The customer service was outstanding, Juan was very present and was never too far from reach for support. We'll definitely be returning for more furniture as we continue furnishing our home!

Negging as a sales pitch. A salesman named Raymond followed us thru the store condescending and…read moreinsulting my husband and myself. We were stupid not to buy from their "great prices." He didnt even bother asking us what our needs were or what style we were looking for. Awful experience. Interestingly, we had gone to a different Bob's this morning and talked to a saleswoman for over an hour who made good recommendations for sofas based on my husband's height. It was a great experience and she joked that their Palmdale location was better. She was so right! We're definitely not coming back to the Burbank location EVER. (Also the parking lot sucks.)

Karlos was super helpful, very professional, and knew all about the furniture he was showing us. We…read morewere in and out super quickly and the buying process was painless and actually very pleasant. Thank you Karlos!!

If you are in the market for buying new furniture, I would recommend visiting this store. They have…read morea huge selection of furniture and bedroom furniture . For service, as you walk in there are employees greeting and helping customers. Some of the employees follow around and keep asking questions. It might be annoying to some people, I personally don't mind it. The prices for the furniture in this store are compatible with the other stores. This store has its own parking lot ;therefore, parking is not an issue. There are plenty of parking spots in front of the store.

Solid place for awesome MCM furniture! And they always have really cool art and photos as well.read more

If you are in the market for great mid-century furniture, then MidCenturyLA is the place to go. We…read morelive in San Diego and had been searching the country for months for some Kai Kristiansen dining room chairs. We found just what we wanted at MidCenturyLA. The owner, David, and his staff member, Aimee, were a delight to work with. They answered all our questions and went to extra lengths to make sure these chairs would fit our needs. Their inventory is incredible. They provided all the information needed for ordering upholstery, deliveries, etc. When there was a slight mix-up on the order they went out of their way to make sure everything was taken care of quickly and professionally. Furthermore, if you have been trying to buy furniture lately and finding 4-6 month delivery times check them out. Their turnaround time to reupholster and refinish the chairs like NEW is totally dependent on how fast you can get your fabric chosen and delivered to them . Once they have everything it is just a couple of weeks for classic furniture to be new again. This is our "GO TO" for any future furniture purchases. Peggy and Tom from San Diego

I was searching the internet for a pair of Asian style lamps and came across a listing from Cyclic…read moreFurniture. I live in Mesa, Arizona and I saw they are located in Burbank. I reached out to them to get a price for shipping these beauties. They quickly replied with a quote to ship UPS. Told them I could buy them and to ship whenever possible. No sooner had I paid online when I had tracking numbers. I received the gorgeous lamps in a few days. I have never seen anything more carefully packed before. Everything was included and perfect. I highly recommend Cyclic Furniture as my transaction as smooth as it gets. I hope to visit their showroom sometime. If I could give more than five stars I would. Many thanks.

Great furniture and furnishings at very reasonable prices. New stock all the time! Enjoyed…read moreeverything I have ever purchased there.