My partner and I have been searching for staple pieces to help bring our new home to life. We've…read moredefinitely been taking our time with the process because we want to be intentional about the investment. Once we arrived we were pleasantly surprised by the wide selection of both indoor and outdoor furniture available, along with the great deals they have going on!! The owner and associates went above and beyond--moving furniture around the store so we could visualize different color combinations, walking us through which pieces were customizable, and providing clear timelines for items that weren't in stock. That level of care made the whole experience feel personalized and stress-free. The highlight of it all was their team delivering our couch and accent chairs the very same day! I can't thank Mike and Meghan enough--they were incredibly kind, attentive, and genuinely focused on helping us find what we needed :)

After searching for a very specific piece for quite some time, my wife and I finally visited Urban…read moreHabitat -- and we were genuinely impressed. The store is beautifully curated, with distinctive, high-quality furnishings that easily rival the custom pieces and elevated design you find in some of the finest West Side showrooms. We were thrilled to find exactly what we had been looking for, and at a price that felt exceptionally fair. Quite honestly, the piece could easily have commanded a high four- or even low five-figure price point elsewhere, so the value was remarkable. Mike made the experience all the more memorable. He was gracious, professional, and even personally delivered the piece himself -- a level of service that is increasingly rare and deeply appreciated. Urban Habitat has absolutely earned a place as our new favorite furnishings store, and we look forward to returning.

Can I give negative stars? Took our money didn't deliver and didn't reply had to go through Amex…read morefor refund. Booooo

This listing is not what you think, this place was in a crappy strip mall and is full of boxes and…read morecheap furniture

I needed to furnish my new place in one fell swoop and was lucky enough to work with Isis who not…read moreonly has incredible taste, but also listened to my needs. The one item that I selected without her ended up not being the right fit and she is seamlessly coordinating pickup and delivery of my new item. I will continue to purchase furniture with her in the future!

What could improve is customer care! Big time lack of…read morecommunication between online customer service team and in store customer service. Back in November 2025, I had ordered a bath mat online. Received the wrong item. Went to the Burbank West Elm store to return/exchange. They wouldn't nor return or exchange. Due to the order being online. However the customer service agent called online care, advised me they will be sending you a new one. Meanwhile she took back the wrong item.... I am still waiting for the proper bath mat to arrive. Every time I check the west elm app, keeps delaying the delivery process. I have called several times the store and online team and they have no idea what to do with this situation. While i have not been refunded and still waiting for a mat. What a disappointment from a high end store customer service. Very sad.

Dropped into A Star furniture on a Wednesday had a new couch in my home Friday morning. Great…read moreprices, fast and easy delivery!

Located in a corner area. Plenty of parking. Upon entering greeted within 5 minutes…read more It is 1230 pm and I was hungry decided to drink my protein shake. As I was walking noticed trash can and threw the top in the trash can. Walked around then my husband saw employee looking in the trash can to see what I placed. I was walking around looking for bedroom furniture and finished my drink. Their was employee and customer talking in a different language so not to disturb them I took another route to get to other side of the warehouse passing thee same trash can. Since I am their I threw away my empty protein carton. The same employee stopped what she was doing darted right to the trash can and shaking it/moving it around then slamming trash can on the floor. I turned I saw her giving me an evil look then follow me so needless to say I understand I am the wrong race to be here so I left this racist business. I will take my business elsewhere. DO NOT RECOMMEND!!!

We have been shopping here for many years and bought many items. Very unique European design warm…read morefeel at home minimalist furniture. Very reasonable prices nice selection for different tastes. They do offer furniture made in China, Malaysia, U.S. and Scandinavia with beautiful retro mid century design.

This exact table is at Design within Reach for 5x the price. I found a lot of dupes or unique…read morefurniture at a much better price which kept me in the store for a while! Upon entering I was greeted kindly without being hounded the entire time I was shopping. One of the best furniture shopping experiences I've had yet! Would highly recommend checking this place out .

Okay. These negative reviews are honestly unhinged. I read them all before going in and ALMOST went…read moreto another Bob's farther away. So glad we didn't do that and came to this location because our experience was nothing short of perfect. We were greeted by Javier, sharply-dressed, great hair! He simply said hello, asked if we were browsing or looking for something in particular. We were there for a couch because our couch is THE WORST (thanks for nothing, Wayfair). He pointed us to where the couches started and we went on our merry way. Javier did not follow us, linger around, and certainly did not harass us. He did occasionally pop up to give us a little info on a couch we were spending time with, showing us features and then he would go back about his business and leave us to ours. Perfect amount of attention and space! We narrowed our choices down to about five couches. Javier was about to end his shift so he came to say to take our time but that Eduardo would likely be the one to help us out if we needed anything or planned to purchase a couch. Eduardo was equally great, and equally well-dressed. Eduardo ultimately sold us the couch we chose, he made the financing process easy and explained everything to us in detail. We even ended up getting new dining room chairs - which may sound like we got hit with a sneaky upsell but that's not so! We needed new chairs! To finalize the purchase, Eduardo brought over the manager Azi. She was also lovely and we talked about all these reviews - like, people, are you for real with these one stars!? Anyway! Great time and can't wait for our new couch (and chairs) to get delivered on Wednesday! (The only truth to the bad reviews - the In-and-Out drive-thru screwing up parking for everyone. But that's not Bob's fault and we went on a Saturday afternoon and snagged a spot after not much trouble.)

Once again I don't understand why the negative reviews? Walked in yesterday to look for a love seat…read moreand a couch. Received a nice welcome from one of their employees and he wanted to know what was it that I needed? I told him that I needed a couch & a love seat. He showed me few options that they had at the store, but nothing really caught my eye and that was appropriate for my liking and for my living room. Store is clean, they have all types of furniture from living room, dining room, bedroom and even for your den. They do delivery, financing, but since I didn't really see what I was looking for, I walked out feeling that I will return very soon. Established in 1991 and still going strong. Prices were not that expensive. Given the fact that it's a discounted store! Thank you Bob's Discount store and staff..Hopefully next time I come by, I will find what I am looking for!!:-) Parking & restroom both available.

The Service: Staffs are helpful…read more The Store: Large store but not many customers. Good selections. The Parking: Plaza parking lot. Sharing with El Pollo loco.

Updated: There was…read morean issue with the scheduled delivery date, which was initially set for January 7, 2026, and then changed to January 10, 2026. I did not receive any calls, emails, or automated emails from the customer service team to confirm the delivery schedule. I had to contact customer service, where the associate representative repeatedly repeated the cancellation without providing an explanation. I made a second call to the store location to request to speak to a manager. The individual who answered the phone refused to transfer me to a manager. I waited a considerable amount of time until a store manager spoke with me. Mr. Emat explained that Ashley was backordered, which prevented the delivery of the furniture as scheduled on January 7 or January 110. The best available delivery date was January 14. After speaking with Mr. Emat, a chatbot automated email was sent to confirm the delivery on January 14. It was more than inconvenient to have to call to find out when the furniture was scheduled to be delivered. I don't live in Oceanside, plus my property manager was on vacation. A lot of logistics to arrange. Ashley Management: I highly recommend improving communication if the delivery schedule is canceled. Customers should be notified immediately rather than waiting until they are uncertain about the delivery. Proactive communication and better customer service are essential. The delivery driver, Juan Miguel, was punctual and professional. Unfortunately, there is no way to provide a review. They deserved five-star review to third-party contractors.

Solid place for awesome MCM furniture! And they always have really cool art and photos as well.read more

If you are in the market for great mid-century furniture, then MidCenturyLA is the place to go. We…read morelive in San Diego and had been searching the country for months for some Kai Kristiansen dining room chairs. We found just what we wanted at MidCenturyLA. The owner, David, and his staff member, Aimee, were a delight to work with. They answered all our questions and went to extra lengths to make sure these chairs would fit our needs. Their inventory is incredible. They provided all the information needed for ordering upholstery, deliveries, etc. When there was a slight mix-up on the order they went out of their way to make sure everything was taken care of quickly and professionally. Furthermore, if you have been trying to buy furniture lately and finding 4-6 month delivery times check them out. Their turnaround time to reupholster and refinish the chairs like NEW is totally dependent on how fast you can get your fabric chosen and delivered to them . Once they have everything it is just a couple of weeks for classic furniture to be new again. This is our "GO TO" for any future furniture purchases. Peggy and Tom from San Diego

Great furniture and furnishings at very reasonable prices. New stock all the time! Enjoyed…read moreeverything I have ever purchased there.

TERRIBLE SERVICE / FRAUDULENT…read more I purchased a set of vintage dining chairs from Carlos on Chairish. He misrepresented the seat height and when I got home, the chairs dipped 2 1/2 inches shorter than the listing. Chairish gave him the option of returning the product and he refused. He also declined my calls and didn't bother to contact me back, though I was very cordial. This is a case of fraud and bad customer service. I would NOT RECOMMEND working with these guys. I will be going to the Better Business Better Bureau. I don't even think this is a legit business as they work out of a makeshift storage area.

We unexpectedly found ourselves in need of an entirely new furniture set for our balcony to…read moreaccommodate the compressor after installing a split unit AC. We were casually browsing World Market in Burbank and had the pleasure of meeting Linnea, who helped solidify our purchase and assisted us all the way through the process. Highly recommend this location and please ask for Linnea if you need assistance making a decision.

The store itself is great, filled with lots of awesome gifting ideas, items, etc. I highly…read morerecommend this store to shop for the holidays and or other special events. It is very spacious inside and well organized. Kept clean and tidy as well. You can easily get distracted while browsing the unique items in aisles. I placed my order online and came by to pick it up. The service lacked as it was a bit slow during the process of picking up my item; I almost left my phone behind. The staff member was not prepared for whatever reason when I approached him about picking up my online order. It was awkward. Anyways, this is a great store overall.