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    Services - TWENTY/ONE/SEVEN

    Commercial interior design

    Home interior design

    Partial home interior design

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    Office interior design

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    2 years ago

    They did an awesome job on my kitchen remodel. Also flooring throughout my house. Great service and pretty much on time

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    6 years ago

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    7 years ago

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    West Elm

    West Elm

    2.8
    (52 reviews)

    Again, The service I received from Isis is always professional, efficient and pleasant ! She has…read morebeen a consistent liaison for a positive West Elm experience for me . I was so disappointed in West Elm when I learned the sales associates (or even the Lead designer) do NOT receive commission for the thousands of dollars they make for the store. What's even worse, is West Elm's sales incentive is that, "if you make sales, you get more hours to work". I think it's despicable that a store that makes $6million annually doesn't care about the quality of life of their associates. Their upper management travels in private jets yet most of the store associates can't even pay their rent while living a quality of life. I can no longer support West Elm because of the company's selfishness and greed

    Very disappointed with the customer service at West Elm Burbank. Staff were unhelpful, inattentive,…read moreand acted like assisting customers was an inconvenience. I was not greeted, And had to look for an employee to help me. Employee were on the computer and cell phones. For the prices they charge, I expected a much better experience. Beautiful store, but the service completely ruined it for me. Definitely not the level of professionalism you'd expect from a high end furniture store. I guess I'll just come to the store to look at items then order whatever I like on west elms website. I think the employees should take customer service training.

    HomeGoods

    HomeGoods

    2.6
    (47 reviews)
    $$

    This HomeGoods location has a great selection of merchandises. They have really nice kitchen…read moresupplies and decorative items. Specially during the holidays, they have really nice items to purchase and give as gifts to loved ones. My main complaint about this location is that it is very unorganized. Staff are not helpful most of the time. They keep standing in the aisles and block customers from looking at items. The lines are very long and most of the time they have two registers open. For price, I would say they have items that are really priced reasonably. For parking, I would say it would be hard to find a parking spot during weekends.

    I've always loved HomeGoods. This is my local HomeGoods and it's always clean restocked and the…read moreworkers are very friendly however, in the last month, I have been treated like a shoplifter due to the workers miss labeling their product. check out times are increasing as they have to call a manager to inspect the purchase and have you walk them to the area to show that one of their workers miss marked that entire shelf of the same exact item I'm buying. once you complete the purchase and take the item home you don't even want it because the whole experience was terrible. I've ended up returning at a different location because I don't want to be reminded of that moment. I have my receipt- both the digital and paper. if it's a return, I'm asked 25 questions as the item is fully inspected. I'm not sure what has happened, but I don't imagine it going in the right direction with this new training the team is receiving...

    TWENTY/ONE/SEVEN - interiordesign - Updated July 2026

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