This store is always a great place to purchase high-end furniture. The owner is really nice and makes great deals on items if feasible. Parking can be difficult but they have parking in the rear of the business in an alley. read more

I have been buying furniture for 25 years and have never experienced customer service like this. Spending $13000 at a business should come with a level of respect not aggressive attitude, defensive deflections, or being called "picky" just because you want the exact design you paid for. This turned into an exhausting 11-month ordeal with Italy 2000. The dining chairs originally delivered were noticeably different and lower quality than the showroom model. When I contacted the owner, (Ray) he became extremely confrontational and at one point yelled at me over the phone while I was at work, which my coworkers witnessed. They took the chairs back and allowed us to select another set, promising a 3-4-month turnaround. It took 5 months, with repeated promises of "2 more weeks" or "10 more days." Before the second delivery, I specifically called to confirm the chairs because of what happened the first time. When they finally arrived, they were wrong again. The showroom model had clean, seamless cushions with no piping. The delivered chairs had piping around the cushions and poor stitching. When I pointed this out, Ray dismissed my concern and called me "picky." Expecting a product to match the showroom model you selected isn't being picky. They ultimately refunded me, but even that involved an argument over a restocking fee. After spending $13000 and dealing with this for nearly a year, the biggest issue wasn't just the furniture. It was how I was treated when I simply asked them to deliver what I had purchased. Based on my experience, I cannot recommend Italy 2000. read more

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I bought a Michael Amini sofa and chair. just a few months ago . It's already sinking in .Horrible quality. And I spent a lot of money. Very poor quality for the value. read more

Love this furniture store because here is the best customer service and price incredibly affordable. Nairi was very helpful, professional and knowledgeable. She always knows what customer wants read more

Italy 2000 - Furniture from Italy 2000 - Furniture Stores Near Me - Sherman Oaks, California

As a 30 year design trade practitioner, this is THE SINGLE WORST EXPERIENCE across the board on every level, an utter joke of a co. & their representative vendors. Product ordered 10/2025 with a 16 wk. delivery, made incorrectly, advised in February 2026 upon delivery after insisting they check the product. Then advised an add'l. 8 wks. would be required for (4) standard barstool bases to be made & sent. While checking in late April on status, advised by Matthew container was to arrive in 1-2 wks. Further advised in mid-May container arrived & needed to clear customs. After 10 days, Matthew failed to follow-up while his associate Nicole was out on sick leave. I have now received a call from someone new (Roxanne), only to advise another 8 wks. is required & the pieces may still be in Italy. If I could provide a 5 rating I would! RIDICULOUSNESS at its finest.. read more

Modern furniture displayed with variety of styles and prices. Not all the furniture is made in Italy. However they have a very good selection of Italian furniture with reasonable prices. Probably have to take time to look very carefully to find your favorite furniture. Delivery was very professional. The service was very good they answered all the questions. read more

Nayri is the best interior designer. . She has an excellent eye for interior design and truly understands how to bring a space together. She helped us decorate our home and made the entire process easy and enjoyable. Her suggestions were thoughtful, practical, and elevated the overall look of our space. We couldn't be happier with the results and highly recommend working with her. read more

we have been shopping from Italy 2000 now for almost 15 years and each and every time we received an exceptional service. They have a beautiful display of furniture and superb customer service by Mrs. Nicole. She has always been extremely courteous and helpful to help the clients with any needs. all together their service specially with the professional help of Nicole was nothing but outstanding. read more

My husband and I love this furniture store. A few years back we purchased our bedroom set from here. Nayiri was the one that helped us. She is very knowledgable and has great taste. This year we bought our whole dining room set from here. Nayiri was the one that helped us again. She was very helpful and patient just like before. She made us feel at ease and gave her professional opinion which helped us a lot to make a choice. We are very happy with our purchase and the costumer service Nayiri gave us. Can't wait to enjoy our furniture. read more

if you are looking for stylish and quality Italian furniture, I highly recommend Italy2000. Ramin and Kristina are very helpful with their recommendations. We have purchase a few pieces from them and we are very happy with our purchases. Best of all they stand behind their products, if you have any issues after your purchase they are there to help you. You can't go wrong. read more

My mom got her furniture from here. It's ok. There want anything in there that I wouldn't in my house. So far so good. My mom liked her bed and night stands. read more

Lusy is very intelligent, helping without any hesitation. We were very happy for the furniture we got with her help.

High quality furniture imported from Italy. As soon as we walked in Lucy was very helpful in helping my husband and I find the perfect dinning and living room set. From color options to comfort Lucy was an expert and truly listened to what we wanted and what colors would best fit in our home. We our so grateful to the team in Italy 2000 for making our house feel like a home. Looking forward to buying more furniture from them in the future. read more

Wonderful experience today at Italy 2000! Nayri is truly amazing and helped us pick out a beautiful piece for our home. She has an excellent eye for detail and design! Highly highly recommend!!! read more

Wonderful store with beautiful, very high-quality furniture. Roxanne went way over and above to help us out. Knowledgeable, friendly, patient and very caring and helpful for us. We were looking for dining room chairs. She spent a lot of time with us, didn't rush us and made sure that we saw everything that fit our taste and budget. One of the best sales experiences that we have had in a very long time. read more

Now that the owner has taken the time to respond--only to deny any accountability--I'd like to clarify a few things for anyone reading. I never made any demands. I simply reached out to ask if the company could help move a large, motorized electronic table I originally purchased from them to my new home, just 10 miles away. The response I received was that they could move it, but their team would not be responsible for any damage caused during the process. These are the same people who originally installed the product. What kind of business sends out their own installers and then refuses to stand behind their work? That's not how a reputable company operates. It felt more like an attempt to avoid responsibility rather than provide good service. Maybe if you stood behind your team and your services, you wouldn't find yourself in situations like this. Also worth noting: several items in your store are marketed as being made in Italy, when in fact they are sourced from China. I was able to find some of these same items elsewhere for a fraction of the price. Reply however you like--people see through it. The truth always stands on its own. read more

We worked with Nairi . She was wonderful. She helped us to find the best furniture in the store . This is our second time and we are very satisfied with her service . I highly recommend working with Nairi . read more

I absolutely love this store. Me and my wife are almost addicted to this store. The items and the collections they carry is definitely not something you see anywhere else which is why I love shopping here because I know I'm not gonna see my stuff in every other home. Every time we shop here it's been a great experience specially the owner Mr Ray is the nicest guy so accommodating and good hearted. All the items we bought from this store our outstanding and we get a ton of compliments I highly recommend this store to all of our friends and family. read more

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Incredible store! Absolutely amazing service. Ray the store owner is extremely helpful and professional. We have been shopping from this store several years and furnished almost my whole house. High quality ,trendy and sophisticated items. I cannot say enough great things about the store. If you want your house to look like something you see in the magazine this is the place to go! At this point my house is the second showroom for Italy 2000 and couldn't be happier. read more

Italy 2000 - Furniture Stores Near Me - Sherman Oaks, California

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Italy 2000 fine furniture store , thank you Nayri I appreciate your great customer service , very professional and knowledgeable great attitude and your friendly smile , I am very happy with my purchase and definitely I would come back to your store , thank you again read more

Nayri helped us find our dream couch here, she was so knowledgeable, kind, and welcoming, making the whole process a breeze and offering an exceptional shopping experience. We've gotten our last two couches from Italy 2000 and they've both been amazing along with the service. read more

Italy 2000 - White leather couch - Furniture Stores Near Me - Sherman Oaks, California

First of all, let me tell you that we bought the table from you not two years ago, but one year ago, and less than a year later it came out of place, and we called you two days ago and asked you to fix this problem, how about you? you yourself refused to help us, you did not change this table, you are wrong and maybe you are confusing it with someone else. read more

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I was very happy with Italy 2000s service. Staff personal were super friendly and had great customer service. They have MANY unique pieces that I have not seen anywhere else. They also have a lot of celebrity clientele that come here. I've seen singers and other artists post about the business so I was VERY curious to try it myself for my home. I left with a few beautiful pieces that I am VERY happy with. Thank you for the experience‼ read more

Italy 2000 - Home decor - Furniture Stores Near Me - Sherman Oaks, California

I bought a sofa from Italy 2000 Ray was the sales person that sold me the sofa, at the beginning he was very nice to me and my husband and every thing was good. We got the sofa home and after one day 2 pieces from sofa start to peel. I called Ray to let him know and asked him to replace the 2 damage pieces. When ever we talked on the phone he was really upset on me and telling me my kids damaged the sofa and he even hung up on me. Day after his assistance called me and said that they will replace me the 2 damage pieces. After they replaced the 2 pieces a week after one of the pieces that was replace started to peel again I called Ray again and told him about it and asked to replace this piece. He claims that I damage it and my kida did it He even said that maybe someone was wearing jeans and did it (so no seating on the sofa with jeans?!?!?) Any way he don't want to replace me the damage piece!!! read more

Italy 2000 - Furniture Stores Near Me - Sherman Oaks, California

I really like them Mr Ramin is the best salesman ever he was very nice to us Amazing furniture. read more

be aware of this store!! all merchandise from china and ray the owner claims they are from italy. ray is the utmoat rude person. i gave him a deposit and decided to cancel my order he started yelling at me and he stole my deposit. fyi, all the reviews are his employees and friends!! do not buy from here!! read more

Have shopped here quite a few times and always gotten consistently excellent service from Lucy, in addition to great items! Have recommended this store to many others. Will def continue shopping with them! read more

We bought a bed set furniture yesterday from this store and Nayri was one who helped us. She was very knowledgeable, helpful, and professional. Most importantly, she knows how to deal with costumers! Thank you, Nayri read more

I really recommend this store. I was looking for a quality and affordable furniture and had a great experience with this store. Nayri was helping me , who is an amazing and caring woman with great and positive energy and professionalism. She helped me find the best staff with a reasonable price for what I was looking for . read more

I am NOT a bot and I have no affiliation to this store nor any of its employees. This is an honest review and exemplifies my experience with Italy 2000 and Ray Matian (owner). I went to Italy 2000 in search of a dining buffet. The extensive inventory was beautiful and I found exactly what I was looking for. As I considered the purchase I decided to read some online reviews of the store. After reading the bad reviews, I became concerned about doing business with the owner and his store. I cautiously went forward and discovered that the bad reviews were absolutely divergent from my experience. My interactions with Ray Matian were exceptional. His representations as to the buffet (country of manufacture, construction, etc) were absolutely honest and accurate. Ray went out of his way to satisfy me in every way; he is more than fair in his dealings, and he absolutely stands behind his product. When I requested a next day delivery and his truck was not then delivering in my area, he switched his delivery schedule to accommodate my request. From my experience, the bad online reviews are not accurate and I would never again hesitate to purchase from this store. Rather, I actually look forward to my next shopping experience at Italy 2000. read more

We have been client of Italy 2000, purchasing various home goods, however our last experience was phenomenal. We were looking for dining room table and the sales associate who greeted us cheerfully was Nayiri. Because of her Interior Designing background, she made things so easy and pleasant shopping experience at Italy 2000. The table was delivered on time with confirmation call from Ani. If you need painless shopping experience, do yourself a favor by asking multi-lingual saleslady Nayiri. read more

Italy 2000 - Italy 2000 by Nayiri - Furniture Stores Near Me - Sherman Oaks, California

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This store has a great showroom with a wide selection of furniture. Nayri helped us find a dining table and sofa in our budget that fit our needs. I would come back to this store again in the future read more

My family and I had an incredible experience shopping here, specifically with Nayri who was extremely knowledgeable, helpful, and patient. We bought a table and chairs that were exactly what we wanted with her expertise. She was extremely professional and we will definitely be coming back. Overall we had a great experience! read more

Best Furniture store in town. Great selection, service and prices. The sales person that helped us was Nayri, and let me tell you she is amazing!! Such great and positive energy and professionalism. She was very caring and really helped us find what we needed. Great experience with the delivery and assembly as well. Definitely coming back!!! read more

Italy 2000 - Sofa and Coffee table - Furniture Stores Near Me - Sherman Oaks, California

I'm so impressed by the Interior Designer Nayri , who was very professional in helping us choose all our beautiful furniture . I highly recommend her , ask for her !!! We will shop there again , for sure . I love you Nayri , you are the best ! read more

Nayri is very friendly and it was a great experience working with her. I'm so happy thank you

I went to Italy 2000 furniture store and Nayri respected my budget, and provided a relaxed, pressure-free environment to make a decision, all while offering personalized recommendations and addressing any concerns I raised. have; She was helpful and informative and focused on my needs rather than just pushing a sale. Nayri Demonstrated an in-depth understanding of the furniture features, materials, construction, and quality. During my visit, she maintained a positive attitude, was courteous, and followed up promptly on inquiries. For above mentioned experience I purchased some items from Italy 2000. read more

I'm absolutely in awe of this place and their customer service starting with the employees and ending with the owner. I made many purchases from here which I am in love with, their selection and choices are above and beyond. For the beautiful pieces I purchased the prices were very reasonable. I highly recommend this furniture store because their customer service is impeccable and the quality of their pieces is amazing. Thank you so much! read more

My husband and I visited this store a few months ago just to browse and get some ideas about some couches specifically Italian made. Mr. Ramin ( Ray) greeted us and gave us a tour of the store . He was very kind, professional and welcoming even after we told him that we were not ready to purchase and we just wanted to get some ideas . He ,patiently, showed us a lot of beautiful options without pushing us to purchase. Last week, we decided to make a purchase. Just like a lot of people who are struggling to make a purchase with reasonable delivery time , we were facing a lot of "4 to 6 months" delivery due to Covid . As we were visiting different stores to do our due diligence , we went to a store that claimed they are Italy2000 competitors ,but with more inventory in stuck ready for delivery in a few days; only difference was that they actually misrepresented their Chinese made furnitures as Italian made. I couldn't believe that a salesperson could look into my eyes and just lie about Chinese made furnitures as Italian made. There is absolutely nothing wrong with Chinese made furnitures; however, as a consumer I have the right to know where my furnitures are made and I expect nothing but the truth. Mr. Ramin ( Ray) had the same selection in his store and I remembered he told us straight forward that particular brand was Chinese made . That's when I told my husband we should not waste anymore time and just go back to Italy2000. Today, we bought our beautiful, elegant and timeless ITALIAN MADE couches from Italy2000 and luckily we are able to get them delivered in a week. Italy2000 earned a customer for life not just because of their beautiful selection but because of their HONESTY and INTEGRITY. I left their store feeling happy and confident in my purchase. Thank you Mr. Ramin for your excellent and exceptional customer service . read more

I wanna say thank you for the best service in store ITALY 2000. Already more then 7 years I am the customer of this store. I bought a lots of furniture from store, always good customer service and I never had any problems with. Today was another best service. Thank you the owner and Lusy!! You are the best. Look forward to come bake for that gorges bedroom set. Larisa read more