Owner made everything right. Thankfully he saw the issue. Office person was not accommodating after…read morethe sale and install. Again, thank goodness for Bob.

I happened on to this local carpet place by accident and couldn't be happier!…read more I discussed carpet options with a couple of staff people but also lucked out and was able to visit with the owner. He taught me so much about carpet pad and types of carpet. I explained where the carpet was going and my usage and he pointed me in a different direction for carpet choices. The crew assigned was top notch. The lead on my job has been with the company for over 20 years. Seams look great. The stairs look great. The overall job was very professionally done. I plan on returning to this business for new bedroom carpet later this year.

We got four quotes for our hardwoods (additional square footage and refinishing current floors)…read moreThis was the best price we received. We couldn't be happy with the work. Joe's crew was on time and worked diligently. Very clean crew who we trusted. Give Joe and Claire a call. 913-669-3653

We had our master bath remodeled and Joe and his crew did a beautiful job! They laid new tile on…read moreour floor and retiled our shower. We could not be happier! Joe truly cares about his clients and making sure you are 100% satisfied with the job.

Outstanding experience with Micah at Alan Carmine! He was always on time, communicated well so we…read moreknew what to expect and our tile looks awesome! I highly recommend Micah to anyone looking for tile work done!

Amazing customer service and beautiful flooring finished product. He completed a tile backsplash…read moreproject for a friend that was impressive as well. Great communication very reliable. We'll be recommending this company to all our friends.

Hi! I just completed my selection of counter top and backsplash product at the MSI location in…read moreLanexa Kansas. It is so important that I share the amazing experience I had working with Paula and Kacee! I needed to visit the location several times because I have sever disabelong severe health issue and I get so tired and I can only stay for short period of time.They were so patient and had to pretty much help me through the entire procmess. I teared up several times because this was so important and they were so happy for me! It's not often you get this kind of experience. I'm so thankful. My bathroom will eventually be next. I will be back!

I had a great experience at MSI in Lenexa from the first time I stepped foot in the door. The…read moreinventory is vast and the service from the employees is exceptional. Nicole was wonderful in helping me with options, samples to take home, and explaining the process. She is knowledgeable, informative and patient! I was undecided and was there several times. She was accommodating and helpful every step of the way. She pulled many slabs for me to ensure I was happy with my choices. The warehouse workers are great too!

My wife and I stopped in the Lenexa store looking for tile for our master bath remodel. We…read moreappreciated both Chance and Aileen working tirelessly and creatively to help us find tile for a feature wall. A few times when our energy was getting low considering all the options, they pushed on with more ideas. We left with two very good options that frankly would not have been under consideration without their perseverance.

Love working with Aileen at Emser tile. She's extremely knowledgeable with the Emser products, very…read morecreative in helping to put a project together and a delight to work with. I highly recommend using Emser for your tile needs!

I could not be happier with our floors! It's like owning a new house. We spoke with multiple…read morecompanies, and Ryan was clearly the most knowledgeable and helpful during the quoting process. The work was done perfectly. The technicians who installed it were incredibly courteous. The price was reasonable. And the end result is flawless! I can't recommend Floor Coverings International highly enough!

Absolute trash customer experience. No service after sale. When poor quality was called out to the…read moreowner, he made 0 resolutions to resolve. I got took for $27000 for staples sticking out all over, creaking in flooring and carpet tack that pokes through "the low profile" carpet.

We payed them upfront and it took over 2 months before my wife was invited to design the waterfall…read moreisland at their lanexa shop then when they set a date it got pushed 3 times. One excuse after another then when they did show up our waterfall island was so mix matched we have to build extended shelving in front of it because they won't fix it. Our kitchen 2 windows were installed the same level and they managed to install the back splash and sills at different levels they won't fix that either, we thought of filing a law suit but after going on case net and finding out what terrible people they are we are going on with our lives. Joe and Brenda Macaluso

Yes, we got a great deal on the countertop. They were having a clearance sale, so we bought a nice…read morecountertop, and it included installation. But that's where the good ended. After we scheduled installation, several things went wrong. 1. They called to postpone. 2. They broke one piece, so had to delay longer. 3. We tried and tried and tried to get an update, and they wouldn't return our calls. Finally got it rescheduled, and installation went fine. 4. It doesn't look like they applied sealer to the countertop. We've called at least 10 times to have them come look, but they won't return the calls. It's been a month. I don't care how cheap it is, do not go there. You're asking for frustration. Update: The manager finally replied to a text, and pretty much just told us to seal it ourselves. Changed from two stars to one.

New year, new house project and Floor & Decor continues to be our "go-to" store for flooring and…read moretile. Upon our most recent visit we discovered they now offer quartz countertops and cabinet handles/pulls. We have visited all the local big box stores as we are remodeling our kitchen, but Floor & Decor not only has the best selection, but the best pricing as well. Throw in some incredibly knowledgable staff, and we are SOLD, once again. We continue to save time and money by shopping here. 100% once again.

We are in the middle of a kitchen remodel and have been to all the tile shops in KC. Without a…read moredoubt the best costumer service was from Sarah at Floor and Decor. She took time to listen to both my husband and myself to help us find a backsplash that would work for our project. We can't recommend her enough. She will be our go to person for tile projects from now on. Thanks Sarah!