Olivia was our customer service rep for picking out our granite slab for our counter tops. She really went the extra mile to help us. We had seen what we wanted 2 weeks earlier but had not made a decision. Of course when we came back they had been purchased. When we were not happy with any of the other slabs we saw, she did some digging, made some calls and found out that our original choice was on hold and had been released and was actually available! She did not have to do any of that, but she did and we were very happy with the results. She also answered some questions we had about the whole counter top process from selection to installation. We were happy with the wide selection of backsplash and granite slabs but Olivia really made the difference in giving us a great experience at MSI. read more

My husband and I came in a few days ago to look at slabs and tile for our new home and it has been very overwhelming. We were greeted by this lovely lady and she explained the process and took us on a tour of the whole warehouse, even more overwhelming, she made sure she was here to help every step of the way and made us feel more at ease. She is just so knowledgeable and sure knows her stuff! The design I had in mind she brought to life by helping us choose our slab and tile. I surely appreciate her and everything she did for us! Such a sweet girl you all know how to pick the right people for the job! We are still torn between 2 colors of quartz but we will be back to choose which one! Tiffany is your lady for anything you need! Bonus the showroom is beautiful, thank you all so much! read more

Absolutely Amazing Customer Service!! When I visited the shop to select my granite for the fabricator, the one I wanted had already been placed on hold by someone else. Before I could even be upset, the gal behind the counter offered to make a phone call to see if the hold was still in effect. Low and behold it wasn't and I was able to get the granite I had fallen in love with after all! Thank you MSI for going above and beyond and for your professionalism throughout the process! I will be recommending you to everyone I know! :D read more

great selection, friendly helpful staff. We were looking for granite slabs for kitchen counters. We found one we really liked, but there was only one slab, and we needed two. Katelyn searched thru the inventory, and was able to find two sister slabs of the same granite. She had the staff load one up and move it across the warehouse so we could get a close up look at it. We had a great fabricator that did a wonderful job of cutting and installing it. It turned out fabulous!!! read more

I highly recommend M S International in Lenexa, KS if you are looking for new counter tops or a new back splash. They have such a wide variety to choose form, you are sure to find something that you love; and they have awesome customer service. I had the pleasure of working with Kylie, she was so great. She was knowledgeable about all of their products and was able to help me find exactly what I was looking for! I couldn't be happier with my experience at MSI. read more

Wow, what a showroom! You definitely have one of the best around! Everyone was so very nice, especially Tiffany, her design ideas were so spot on to what I was looking for, her patience, kindness, her gift of knowledge was so beyond what I was expecting! She was such a delight to work with and I appreciate her so much! I will definitely recommend her to anyone and I will recommend anyone to the showroom, the options are so amazing! Thank you all so much! :-) read more

I am changing my countertops to granite and wanted to see the slab. So I took a 3 hour drive and went to MSI to see their slab warehouse and they had a lot of items there. I received help from Courtney, she was really outgoing, patient with me, and really listened to what I was telling her. She did an excellent job in helping me pick out a slab of granite that was right for me. I would go back to MSI for my next house project. read more

Paula C. was wonderful. As soon as we entered the granite countertop warehouse, she approached us and asked if she could help. We said yes, we're trying to select the right color/grain granite for our bathrooms. As we moved from isle to isle she provided her expert opinion and was extremely helpful. She's a very nice and knowledgeable person who is a great asset to your company. read more

We could not find a slab of granite we were happy with at our local granite store so we drove to MSI Kansas City to see their options. We were very happy with the process, the friendliness, professionalism and knowledge of the person that we worked with, Jorge Omar Villanueva-Castill. They have lots of great options and will work with you to help you make the best choice. read more

We highly recommend M S International, Inc. in Lenexa, KS!! We received excellent customer service from L.P. Prellberg! She was very knowledgeable about all of the different stone surfaces! She was so nice, respectable and creative!! She helped pick out beautiful color combinations of stone for our remodeling project!! We couldn't be more pleased!! read more

We worked with Jorge Villanueva who patiently helped us select the Quartz counter top for our kitchen. We really appreciate his time and helpful advice to get us to a decision. We shopped at 3 other suppliers and none of the other companies personnel were nearly as helpful as Jorge. MSI also had wider selections in the Quartz. read more

I went there this past week to help decide what type of countertop I wanted in my kitchen, and Courtny was so knowledgeable and helpful. I loved the showroom and how open and easy it was to get through. I especially loved the quartz room and warehouse area to view full slabs. It felt like I was walking through an art gallery read more

We are remodeling our kitchen and went to MSI for countertops. We were very impressed with their selection of all types of stone. We worked with Christine Schmidt and were very pleased. She was very knowledgeable on the products and listened to our preferences. She was great to work with and a great resource to us. read more

We were looking for the Quartz needed for our kitchen countertops and this is the place to come for selection. The staff was very friendly and helped us reserve the slabs we need to lock in our choice. The warehouse staff also pulled the slabs from inventory so that we could look them over while we were there. read more

This place is amazing! The selection and quality of the materials they have for Countertops , Backsplashes, and flooring Is impeccable. A huge shoutout to Archana, a designer with great taste and tremendous patience as she guided me through my options. I highly recommend MSI to anyone remodeling their home. read more

We've been looking for new quartz countertops all over the KC area, found exactly what we wanted along with our backsplash at MSI. Fantastic people, huge selection and assistance. Highly recommend them. Julia Saykally us a true gem to their business. Can't wait to see our finished product!! read more

MSI has the best selection of granite, quartzite and quartz around. Beautiful and unique slabs that we haven't seen anywhere else. We have been working with Ali and Nicole and they are fantastic! They have gone above and beyond to help us get exactly what we wanted. Thank you! read more

My wife and I visited their new showroom to pick out kitchen floor tile. The staff was very attentive, answered all out me questions, and gave us tile samples to take home. Great customer service snd helpful ideas to consider as we shopped. Great job MSI staff!!!! read more

I have both called, living over two hours away, and visited in person. The service is top-notch and the products are amazing! Everyone is friendly and beyond willing to help! I highly recommend Nicole and the entire MCI Crew! read more