Great service. Jordan was really thorough and explained everything. Great quality service at…read moreaffordable prices. He also noticed some incorrect features of our initial carpet install by another company and fixed the for us. He cleaned up after himself which I really appreciate since I have a lot of kids waking barefoot around here. I highly recommend this company!

Jordan did a great job from quote to completion of the project. He kept me informed and the…read morequality of his work is excellent! I highly recommend J's Floor Service!

Owner made everything right. Thankfully he saw the issue. Office person was not accommodating after…read morethe sale and install. Again, thank goodness for Bob.

I happened on to this local carpet place by accident and couldn't be happier!…read more I discussed carpet options with a couple of staff people but also lucked out and was able to visit with the owner. He taught me so much about carpet pad and types of carpet. I explained where the carpet was going and my usage and he pointed me in a different direction for carpet choices. The crew assigned was top notch. The lead on my job has been with the company for over 20 years. Seams look great. The stairs look great. The overall job was very professionally done. I plan on returning to this business for new bedroom carpet later this year.

Bills will be my go-to carpet place from now on. They replaced all of the carpet in my house during…read morethe pandemic. Throughout the process Bill was very responsive: gave me an estimate quickly, scheduled his team promptly and worked around delays with other work teams. The installed carpet was great!!

Painless shopping experience with awesome staff and help. The first thing that occurred when I…read morewalked in, I was greeted warmly. Going in, I already had a color and style in mind, but by coincidence, they carried the exact brand that we were planning to use. Getting an estimate and talking with Bill, he was very friendly and professional, and the estimate from Meghan was very detailed and in-depth, and it even included pricing for a base install and an upgraded version of the carpet. Overall, I've had a very memorable experience, and any future flooring projects or renovations, this company will be my first stop.

Be careful. They over charge on sales tax!!!! When I pointed this out they insisted it was correct…read morebut finally gave me a refund for the difference. They then stopped payment on the refund check, costing me more money from my bank.

Beware of the installer. They are independent contractors. I had one threaten my GC in front of his…read morekid. Owner of Carpet Direct wouldn't send a different contractor to come fix the poor work. Took 4+ months to fix. Still is not right. Thresholds still frayed. No showed multiple times. Came late every time. Had to redo and put all the bed frames back together. Put together wrong (thank God I checked my daughter's bed...). I'm sure there is more. But must have blocked it out. Nightmare experience!

My aunt found this place while researching carpet remnants. We went there and WOW DO THEY HAVE A…read moreSELECTION. at great prices too. They also have pieces that are bound. The guy was super helpful and not pushy at all. He even offered to deliver to my house later that day for a small fee if I was afraid it wouldn't fit in my car. Luckily it did. They also have random pieces of padding yiu van buy. I picked up a roll for $10.00, that had several pieces of different lengths and widths. You can't beat that! I told him I would be back and tell all my friends. My aunt, who knows product and quality when she sees it, said "why would anyone go anywhere else?:" Go here if you're looking for anything carpet related!

I have used them to carpet my homes and rental properties for many years. Great selection of carpet…read morewith fantastic prices! Going in Thursday to buy for another house. He has any carpet you can think of. Very nice selection of rems that you can use as area rugs.

We've used them multiple times in our home. They are very responsive and fast! Prices are the best…read morearound as well. Definitely recommend.

Big Bob's crew worked well restretching our carpet. Waves and ripples are gone. Large furniture was…read moreplaced back in appropriate locations. All cleaned up. We are pleased.

Great selection of rugs. Staff are very helpful and customer service was excellent…read more We had a very good experience and sent my daughter and her husband there to shop for rugs as well!

We spent quite a bit of time here on 2 different trips to find a large rug for our living room. We…read morelive 3 hours away and nervous about how it would look. They let us buy a rug knowing we needed to test it out. That rug did not work out color wise- took it back and found the perfect one that we absolutely love! They were so patient with us and answered every question we had. We would shop there again most definitely.