Great selection of rugs. Staff are very helpful and customer service was excellent…read more We had a very good experience and sent my daughter and her husband there to shop for rugs as well!

We spent quite a bit of time here on 2 different trips to find a large rug for our living room. We…read morelive 3 hours away and nervous about how it would look. They let us buy a rug knowing we needed to test it out. That rug did not work out color wise- took it back and found the perfect one that we absolutely love! They were so patient with us and answered every question we had. We would shop there again most definitely.

You know when you're talking to somebody and the passion just exudes from them? That fits the owner…read moreof this operation to a T. I think his name was Darrell? We went in just out of curiosity and left with an entirely new knowledge and appreciation of rugs and the industry. He was so knowledgeable and willing to share. The store is way bigger than it looks and they have rugs of all sizes!

We have many rugs from the Knotty Rug at our home and they are all amazing! The owners of the store…read moreare extremely friendly and are very helpful in helping you choose out what type of rug you might need; they have a huge selection. I would give this store five stars, but, the prices are so expensive that just on principle I must remove one star. However, in all actuality, if you are looking for a good quality rug and need some help choosing the rug, and are not afraid of spending too much money then The Knotty Rug is the place for you! (Truly it is a 5/5;))!

Absolutely wonderful customer service. I went in to get a rug clean and also ordered a rug pad to…read morego underneath. Massoud was super friendly when dropping off the rug. He then called me to let me know when it was ready to be picked up. I arrived and his wife, Shahin, was there and very friendly. Had a great conversation while picking up my rug and very satisfied with their service! I would definitely recommend their service, and they also seem to have a ginormous rug collection as well!

If there was a scale of 5 negative stars I would give them one…read more I come from Syrian background ,from Aleppo city, an ancient major silk road city , with all the wealth, art, and antiques that stratigic position can bring over thousands of years. Some of the city rugs dealers are mentioned, cited, and referenced in important Oriental rugs books such as Mr.Hampick (an Armenian Syrian rugs dealer runs a family business goes back to more than 200 years ago,his family traded between Syria and Armenia and upon the Armenian genocides they chose to settle in Aleppo and run the business from there). Mr.Hampick is cited in Sir William Eaglton ( who is an American dipolomat served in the near middle east region and one of the most knowledgealble western people on the topic of oriental rugs) the book citing and referencing Mr. Hampick is " An Introduction to Kurdish Rugs and Other Weavings" . Now; my family history roots in Aleppo goes to 700 years ago, they are rugs fanatics,owned and collected oriental and tribal rugs for hundered of years, at home I learnt so much abour rugs, types, standards used to evaluate them.. an so on. I walked the afternoon of Saturday 11/23 /2019 to this rugs Gallery ,with only two of our own collection ( which I know exactly the source, type, age, value of both of them) and I intended to test gentleman knowledge and level of expertise so I can feel comfortable to buy and spend money at his Gallery to expand our (my husband and I) own collection. I thought if gives me the correct information about my rugs,I will definelty start buying. The gentleman turned to be a horrible business man and a crook! He gave me the correct type of one of the rugs but not the other, total failure to estimate the age and value for both of the rugs ( he probably thought I am selling them), however when I corrected for him on the age, he got furious and obnoxious and realized I have fair knowledge and I am not a random customer.I offered to buy right away similar or alike rugs to mine with the prices he was giving, he brought a terrible rug with 3 times the number of stiches per cm2 and with literary holes and terrible shape,and I told him you can not claim its the same , starting by stiches number then rug shape,condition,and age -- he literary started yelling at me and picked up my rugs rudly and disrespectfully and throw them in my face asking me to get out!!! Pathetic business man, realized that he is challenged and his level of expertise is poor and he is DISHONEST so he acted histrionically. One tip reveals how fake this trader is that only real rugs lovers and experts know it: a rug dealer will NEVER EVER step with his shoes on your rug specially if it is a praying size rug not area rug (not mentioning you are already telling them it is put on the lid of the piano). The real rug trader will ask you first if it is okay to walk with shoes on ur rug or you prefer them to be shoeless. I am so sorry - but this Gallery is not an honest business by any means. The lady there was nice though and felt very embarrased by her husband/boss.

our purchase of a sauna from Aminis was top-notch from beginning to end. Josh Ramsey was…read moreinformative and helpful in the selection of which model would work best for us. The prompt installation done by James Sam and Keanna was done very well. They were careful as they brought in each piece and explained how to use the equipment. The friendliness and cooperation of all was greatly appreciated.

We purchased a sauna at Amini's. Andrew was incredibly helpful in the decision as there were so…read moremany things to consider like size; infrared or traditional. Amini's was the only place we found that had a hybrid solution that gives us the best of both options. As soon as we were able to get the electrical work done Kenny, Will, and David came out to install it. They were very friendly and helpful. Very professional! It was a joy to work with the company and the installer team.

I just drove by this place and the lights are out, it looks like permanently.....looks like they…read morewent out of business. I would highly suggest Area Rug Dimensions over on 127th and Metcalf (they are in a strip mall), I've heard lots of good things about these guys, they have a huge selection.

Very reliable company, fast appointments and excellent service,I have shopped for different high…read moreend rugs around the states, and the first thing that stuck me about mark and his team was the knowledge and warmth that came across every strep of the process. They not only educated me and family on wha to purchase, but why that martial is important and how this is not just something you put on the ground put you pass on to your children for many generation to come. There is not ONE person in Kansas City who has been doing as long as Mark has. I will like after this sale he is a part of our family.

I purchased a table and 4 chairs. The original 4 chairs…read morewere marked "in stock"and coming from the warehouse so I had to wait a month to pick them up, but didn't have to pay shipping fees. When I went back to the same store to purchase 2 additional chairs a few months later, the chairs were advertised as "in stock", however, they were not available for store pick-up and would only ship directly to my house for $299. Everything that is advertised "in stock" or "on the floor" can NOT be picked up and can only ship for a very expensive shipping fee. I moved into a new home and have several rooms to fully decorate but will not shop at Arhaus due to all "in stock" and "floor items" have absorbent shipping charges, that can't be avoided. Shame on them for false advertising!

I don't mean to insult anyone but if you know good furniture and decor stay away from this store…read more The stuff is cheap sold at a high price. I have order furniture and decor and have had a problem with all my orders. Customer service give you the run around. I will know longer be using my credit with them I am done with them. I hate cheap furniture and cheap service. Warning purchase at your own risk!